Andy Gomez Jr. is seeking a career opportunity that allows him to contribute his skills and experience. He has over 5 years of experience in customer service roles including as a head cashier and waiter in Dubai. Prior to that, he worked as a merchandiser in the Philippines where he maintained customer relationships and store shelves. He has a college degree in hotel and restaurant management and is proficient in English, Tagalog, and computer skills like MS Office. His skills include strong communication, problem solving, and workload management abilities with a focus on ethics, flexibility, teamwork, and maintaining specialized knowledge.

1. CV-AGG
ANDY GOMEZ JR.
050 8878327 Page 1
ANDY GREGORY
GOMEZ JR.
Al Barsha Marina Suite Bldg. Dubai
E-Mail: gomez_27andy@yahoo.com
gjohnlenar@yahoo.com.ph
Cell: +971 50 478 9927 / 050 405 3094
CAREER OBJECTIVE
To be hired in your establishment that will give me an opportunity for career advancement and to excel my
full potential as well as to contribute my skill and my experience in the company.
September 2015 upto Present 2016
German Doner Kebab, Jumairah Lakes Tower, Uae
Head Cashier
Coffee Maker
Responsibilities
 Ensure that the checkout section is orderly secure.
 Ascertain that transaction involving customer are expeditiously and efficiently processed.
 Oversee all front end pursuits by stopping over at customer service.
 Mentor simple cashiers in the mastery of outstanding customer service.
 Collect and pay cash, credit cards, and wire transfer; and complete each transaction in line with
enacted principles and procedures.
Marketing Catering Services
Head Waiter
May 2013 – May 2015
Philippine Palace Restaurant, Sharjah, UAE
Responsibilities
 Implements marketing and advertising campaigns by assembling and analyzing sales forecasts;
preparing marketing and advertising strategies, plans, and objectives; planning and organizing
promotional presentations; updating calendars.
 Tracks product line sales and costs by analyzing and entering sales, expense, and new business
data.
 Prepares marketing reports by collecting, analyzing, and summarizing sales data.
 Keeps promotional materials ready by coordinating requirements with graphics department;
inventorying stock; placing orders; verifying receipt.
 Supports sales staff by providing sales data, market trends, forecasts, account analyses, new
product information; relaying customer services requests.
 Researches competitive products by identifying and evaluating product characteristics, market
share, pricing, and advertising; maintaining research databases.
 Plans meetings and trade shows by identifying, assembling, and coordinating requirements;
establishing contacts; developing schedules and assignments; coordinating mailing lists.
 Monitors budgets by comparing and analyzing actual results with plans and forecasts.
 Updates job knowledge by participating in educational opportunities; reading trade publications.

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ANDY GOMEZ JR.
050 8878327 Page 2
 Accomplishes organization goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments.
Merchandizer
September 2010 – January 2013
Paper Dress INC., Pampanga, Philippines
Responsibilities
 Determines call schedule by reviewing priorities with supervisor; discussing special instructions,
product promotions, new products, and price changes.
 Maintains customer relationships by visiting with store managers, department managers, and
employees; answering their questions; responding to special requests; describing product
features.
 Maintains store shelves by observing displays of company products; removing damaged or
freshness-dated products; tidying store shelves; providing optimum display of products.
 Maintains inventory by restocking shelves with product from inventory; observing inventory
levels; prompting store management to reorder when levels appear low; arranging for return and
credit for damaged products.
 Completes call report by observing display and pricing of competitors' products.
 Helps field sales representatives with special promotions by setting-up displays at aisle ends;
checking daily on special promotions; observing customer reaction to special promotions;
forwarding observations to management; removing promotions at end of special promotion
period.
 Provides information by reporting growth, expansion, or closing of supermarkets in assigned
territory.
 Maintains quality results by following and enforcing standards.
 Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
 Enhances merchandising and organization reputation by accepting ownership for accomplishing
new and different requests; exploring opportunities to add value to job accomplishments.
Cashier
December 2008 – April 2010
Aberdeen Court Inc., Metro Manila, Philippines
Responsibilities
• Counts money before a shift begins so that there is no miscalculation at the end of the shift.
• Greet and welcome customers entering the restaurant.
• Resolve different types of complains from customers or address them to the restaurant manager.
• Tabulate data regarding bills, total amounts, restaurant expenses in cash registers or record them in
Computer.
• Pack merchandise, gifts, take home packages for customers.
• Answer queries and questions of customers and inform about policies, rules of the restaurant, etc.
• Collect payments from customers.
EDUCATION
2008-2010, College Education
Asian Institute of Compuer Studies Philippines
Hotel & Restaurant Management

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ANDY GOMEZ JR.
050 8878327 Page 3
LANGUAGE SKILLS
Language Skill Level
Tagalog Primary
English Excellent
Computer Skills: MS word, EXCEL and Internet explorer
SPECIAL SKILLS
COMMUNICATION: good written and verbal communication, organized thought processes, polite
and respectful of others, adapts presentations to the audience
ANALYSIS/PROBLEM SOLVING: thoroughly thinks out and evaluates alternatives, innovative problem
resolution, pro-active approach, initiative to resolve problems
WORKLOAD MANAGEMENT: works with little direction and supervision, timely completion of
projects, makes timefor unplanned assignments, adapts to changing priorities
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies
and procedures.
COMPETENCIES
FLEXIBILITY: able to adapt behavior, opinions, tactics, and strategies to different situations, individuals,
or changing priorities
SPECIALIZED KNOWLEDGE: specialty field of knowledge is up to date and properly applied
TEAMWORK: respects all members; solicits other’s opinions; supports and complies with team decisions;
shares useful information
ADDITIONAL INFORMATION
Nationality Filipino
Marital Status Single
Date of Birth September 27, 1991