This individual has over 13 years of experience in food service management, including positions as a Tasting Room Manager, Training & Service Manager, Kitchen Manager, and FOH Manager. They have a Bachelor's degree in Business Management and have received awards for excellence in operations. Their experience encompasses overseeing daily operations, scheduling, inventory, ordering, staff management, and ensuring high quality customer service standards.

1. about me
Food service professional with 13 years experience in FOH and BOH operations. Demonstrated team leader
with excellent staff management skills.
education
Eastern Illinois University 1994
Bachelor of Science in Business Management
Coursework: Business Management, Marketing, Sales Management, Human Resource Management
accomplishments
Received store assessment award for top excellence in Applebee's standards.
experience
Cooper’s Hawk - Tasting Room Manager
2015 - Present - Brookfield, Wisconsin
Oversee daily operations of the Tasting Room. Scheduling, inventory, ordering, directing staff in work
assignments, floor plan set up, develop team building exercises, mentor new employees, maintain a high
level of customer service.
Red Robin - Training & Service Manager
2014 - 2015 - Gurnee, Illinois
Oversaw daily operations of both BOH and FOH. Scheduling, inventory, ordering, directing staff in work
assignments, Prep list, freezer pull, line checks, customer service.
Fox and Hound - Kitchen Manager
2013 - 2014 - Bloomindale, Illinois
Rebuilt a kitchen and its staff and operations. Rolled out a completely new menu. Improved performance of
kitchen operations. Scheduling, inventory, and ordering. Oversaw daily operations in restaurant. Prepare
daily prep list, daily freezer pulls.
Applebee's - Kitchen Manager
2008 - 2013 - Arlington Heights, Illinois
Oversaw daily operations of both the BOH and FOH. Scheduling, inventory and ordering, directed staff in
daily work assignments to maximize productivity. Prepare daily prep list, perform daily freezer pulls, execute
menu roll-outs. Continually monitored restaurant and took appropriate action to ensure food quality and
service standards were consistently met.
Applebee's - FOH Manager (Service/Bar/Training)
2004 - 2008 - Arlington Heights, Illinois
Oversaw front of house personnel to ensure guest satisfaction, maintain adequate staffing, scheduling, bar
inventory and ordering, maintain employee files, held monthly meetings with trainers, develop and cross-train
staff, maintain FOH cleanliness and sanitation, performed restaurant walk-throughs and table visits to guage
timeliness and excellent service quality, reconcile daily sales, execute menu roll-outs with FOH staff
BRET KILLUS bkillus@chwinery.com • M: 847.529.8471 • 3364 S. 113th Street, Milwaukee, WI, 53227