This curriculum vitae outlines the personal and professional experience of David Okiki Odhiambo. He has over 10 years of experience in food and beverage, culinary, and event management. He holds an Advanced Certificate in Food and Beverage Service and Sales from Kenya Utalii College. Currently, he works as the Assistant Food & Beverage Manager at The Crowne Plaza Hotel where he is responsible for maximizing revenue, ensuring exceptional customer service, and managing human resources activities.

1. CURRICULUM VITAE
DAVID OKIKI ODHIAMBO
PERSONAL INFORMATION
Telephone: 0722-846112 / 0721354364
E-Mail Address: david.okiki2005@yahoo.com
Or okikid@gmail.com
Managerial skills
• Customer Care
• Time Management
• Human resource basic skills
• Adaptability
• Communication
• Computer literate
• Problem Solving.
Education and Experience
A holder of Advanced Certificate in Food and Beverage Service and Sales from Kenya Utalii
Collage in Hotel and Restaurant Management, Hospitality, Business Administration, with over 10
years experience in the food and beverage, culinary, event management.
July 2003 – Nov 2003 Computer skills.
Attended an IT training in computer knowledge and application packages (Microsoft windows, Ms
Word, Internet, Microsoft PowerPoint, Ms excel, Ms Access and concepts of IT).
YEAR SCHOOL
Oct. 1998 – Sept.
1999
Kenya Utalii Collage, Nairobi
Food & Beverage Service and Sales (Advance) –
Diploma certificate.
May 1995 -March
1996
Food & Beverage service and sales (Basic) course – Certificate in the course.
1990 – 1993 Mbita High School
K.C.S.E
Mean grade C+
WORK EXPERIENCE.
April 2011 to Date: - (6 YRS) ASST. FOOD & BEVERAGE MANAGER
The Crowne Plaza Hotel (NRB).
Key Responsibilities;
Maximizing Food and Beverage Revenue

2. CURRICULUM VITAE
• Work with the team to generate revenue through product sales, as we exceed our guest’s
expectation.
• Ensure all areas of cost controls are monitored to maximise on profits
Ensuring Exceptional Customer Service
• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of
improvement.
• Strives to improve service performance.
Managing and Conducting Human Resource Activities
• Hires food & beverage leadership team members who demonstrate strong functional expertise,
creativity and entrepreneurial leadership to meet the business needs of the operation, Appraise
and motivate Team Members.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and
documentation are completed according to Standard and Local Operating Procedures (SOPs and
LSOPs) and supports the Peer Review Process.
• Ensures employees receive on-going training to understand guest expectations.
Jan 2010 to April 2011 Crowne Plaza Nairobi, Banqueting Team Leader.
• Responsible for all the events in the department
MAR.2009-Dec. 2010 The Jacaranda Hotel, Restaurant Supervisor.
• Responsible for Seamless restaurant operations.
JAN.2009-MAR 2009 Dorman’s coffee Ltd, Unit Manager.
• In charge of the Coffee shop Food and Beverage Service to the guests and staff coordination.
Dec.2005–SEPT2008: Healthy Me Foods Restaurant, Restaurant Manager.
Nov. 2003 -Dec 2005 Kengeles Yaya Restaurant, Restaurant Manager.
April 2002 – July 2003 Innscor Kenya Limited, Operations Manager.
• In charge of the unit Fast food sales, deliveries and staff management.
March 2001 – April 2002 Vasilis & Sons Bakery and coffee Bar, Factory Manager
• Responsible for the bakery operations and product deliveries.
Dec 1999 – June 2000 Inscor Mass Market, Shop Manager.
Sept.1999 –Dec.1999 Fairmont the Norfolk, Bar Attendant.
Feb. 1997 –Oct.1998 Red Bull Restaurant, Bar Attendant.
Referees upon Request.