CristinaGoodwin_Resume_2015-2
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Cristina has over 10 years of experience in sales, operations, human resources, and graphic design. She is currently a Sales and Operations Support Supervisor at Graphic Packaging, Inc, where she manages a team, supports key client accounts, ensures objectives align with financial metrics, and leads continuous improvement projects. Previously, she held roles as an Account Manager, Junior HR Representative, and HR Assistant, where she was responsible for client relationships, recruiting, employee relations, and more. Cristina has a Bachelor's degree in Marketing Communications and an Associate's degree in Marketing. She is proficient in SAP, QlikView, Microsoft Office, and received Lean Yellow Belt Certification in 2014.
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CristinaGoodwin_Resume_2015-2
- 1. Cristina 20072008200920112014 Experience Graphic Packaging, Inc Concord, NH Sales and Operations Support Supervisor • Manage a two person team overseeing their daily tasks and professional development • Responsible for supporting the Kraft, Oscar Mayer and Beverage client accounts • Ensure daily objectives are aligned with company cash flow metrics • Lead Lean Yellow Belt projects as assigned • Recognized by peers/management for excelling in Continuous Improvement and Recovery Dollar Initiatives Sales and Operations Support Coordinator • Managed forecasting, production orders and shipments to multiple customer locations • Established positive, sustainable and prosperous relationships with customer contacts/leads • Assisted sales and supervisor with monthly reporting • Responsible for the successful on boarding of $630,000 dollar account (largest to date for company) • Chair of Rewards & Recognition Employee Culture team Printers Square, Inc Manchester, NH Account Manager • Responsible for managing and ensuring all client requests are met from project quoting to print completion • Maintained and grew client relationships • Assisted in production scheduling Insight Technology, Inc Londonderry, NH Jr Human Resources Rep /Corporate Recruiter • Responsible for new employee hiring process including recruitment, interview scheduling, offer letters, and background checks • Conducted new hire orientations and benefits presentations • Point of contact for employee relations and human resource matters • Led the 2009 Summer Internship Program Human Resources Assistant • Responsible for maintaining all personnel files and preparation of materials for orientations and benefits meetings • Supported employees as needed and helped facilitate employee discount programs • Implemented and oversaw company recycling program 603-867-0556 crismgoodwin@gmail.com To be challenged professionally and make a positive contribution to a dynamic team Johnson & Wales University Providence, RI 2006 Bachelor of Science: Marketing Communications Concentration in Fashion Communications 2004 Associates of Science: Marketing • Proven organizational skills • Ability to multi-task efficiently • High attention to detail • Exceptional communications skills; personable and friendly • Adaptable to team and individual work environments • Skilled in SAP & QlikView • Experienced with Microsoft Office Suite 2014 Lean Yellow Belt Certification 2014-2011 Children’s Hospital at Dartmouth (CHaD) Committee Chair member and Event Volunteer: 2014, 2013, 2012 CHaD All Star Football All Star Game 2014, 2013, 2012, 2011 CHaD Battle of the Badges - Hockey 2012 CHaD Battle of the Badges - Baseball 2011 CHaD Storybook Ball Event