Mykah A. York is a candidate for a Bachelor's degree in Speech and Language Pathology from the University of West Georgia, class of 2018. She has experience in customer service, education, childcare, and leadership roles. Her skills include problem solving, communication, mentoring, and working with children and youth.

1. Mykah A. York
Phone: (678) 654-6483 Email: myork4@my.westga.edu
PROFESSIONAL SUMMARY
Dedicated and compassionate customer service professional with experience in working well in diversified environment.
Flair for creative problem solving and effective leadership to achieve goals! Excellent communicator, coupled with the
ability to actively change in an evolving work environment. Enjoy working with children, outreach and civic
organizations.
EDUCATION & TRAINING
University of West Georgia – Candidate for Bachelors of Science Degree in Speech and Language Pathology
Class of 2018
SKILLS SUMMARY
Customer Service
Decision Making
Cash Register
Mentoring
Problem Resolution
Safety Compliance
Answering Phones
Interpersonal Communication
Leadership
Conflict Resolution
Working with Youths
Data Entry
WORK EXPERIENCE
Supervision
 Shadowed teachers and assisted with class room instructions as well as managed daily lesson plans in Elementary
school settings
 Committee chair for Sorority Organization to assist with yearly planning & activities
 Managed self-checkout line for Kroger’s grocery store over 500 customers’ daily
 Assisted with the care and management of 25+ children in local daycare center
Customer Service
 Resolved product discrepancies & customer complaints
 Answered phone & answered customer questions
 Worked with children in outdoor activities and classroom projects
EMPLOYMENT HISTORY
Haygood Academy Daycare Teacher Summer 2015- Summer 2016
East Minster Summer Camp Counselor Summer 2016
Kroger: Tucker, GA Cashier Summer 2014
McGarity Academy: McDonough, GA Camp Advisor Summer 2013
Personal Homes Baby Sitter 2006 - Present
COMPUTER SKILLS
Microsoft Office Windows Vista
WordPerfect Microsoft PowerPoint
Cash Register Windows 7
ACTIVITIES, AWARDS & HONORS

2. 2
Tucker High School Teacher Cadet Program (2011-2013)
Charter Member – Delta Zeta Sorority, Inc. (2014- Present) - Held events to raise money for our philanthropy
Habitat For Humanity (2008- 2013)
Girl Scout- (2001-2012)
National Beta Club Award- (2013)
Tennis Player- (2009- Present)
Campus Outreach- (2014- 2015)
Delta Zeta Apparel Chair (2015- Present)
Delta Zeta Secretary (2015- Present)
Delta Zeta Standards Board Executive Representative (2015-Present)
Sports Management Society (2015-2016)
NSSLHA (2016- Present)
Sign Language Club (2016- Present)