1. Kevin Muse
10115 Holly Drive Apt B305, Everett WA 98204
Home: 719-321-6979 - Cell: 719-321-6979 - Kmmuse10@yahoo.com
Summary
An Accomplished AdmissionsLeaders with 17 yearsexperience in Higher Education
20 years experience in Management and Leadership
Excellent Skills in the areas of Coaching and Development
Dedicated and Committed to high qualityworkand Compliance
Recruiting skills and Hiring effectiveness
Proven abilityto assume responsibilities and meet challenges to a high level
Ability to communicate effectivelywith all levelsof personnel
Genuine Concern and Commitment to Team Members and to the Campus
Highlights
Team Building Strategic Thinking and Planning
Performance Management Creating an ElectricWork Environment
Employee Development Excellent People skills
Dynamic Speaking Skills Great Customer Service
Accomplishments
Exceeded Compliance goals and Targets consistently.
Customer Satisfaction Scoresranked in the top Percentiles.
Numerous employees under my leadership have been promoted.
Consistentlyachieved key indicators, start budgetsand conversion targets.
Outstanding marks in meeting Development Goals.
Received numerous Top Team Awards and Director of Year awards.
Hired and Initiated a NewSite and Start-up for Admissions Operations in Colorado.
Experience
Campus Director of Admissions
September 2012 to Current
Zenith Education Group and Everest College －Everett, Washington
Responsible for people management and coaching sessions
Assessing employee performance and quality of work
Conduct performance reviews and make recommendations for development
Develop and evaluate effectivenessof training programs
Oversee personnel activities and efficiencies
Establish goalsfor the admissionsdepartment
Active member of the institutions Management Team
Lead departmental and team meetings
Maintain and submit student progress tracking reports
Conduct audits to assesseffectivenessof controlsand accuracyof recordsand enrollmentdocumentation.
Director of Admissions
November 2010 to May 2012
Fortis Institute － Denver, Colorado
Responsibilities included managing representativesphone activity and phone contact.
Hiring and managing employee retention and satisfaction.
Supervising day to dayoperations.
Planned activities that increased profitability and continued growth of the institution.
Implemented organizational processesand procedures.
Coaching and mentoring team members.

2. Participate in the development and execution of shortand long term recruitment plans.
Ensure thatobjectives, goalsand policieswere in compliance with state and federal regulations.
Trained staff on customer service and product knowledge.
Admissions Manager, Senior Director of Admissions and Executive Director of Admissions
August 2004toSeptember 2010
Westwood College － Denver, Colorado
Oversawwork ofup to 55 personnelin daily activities.
Evaluated work performance and made recommendations for improvement.
Handled Disciplinary matters as necessary.
Motivated individuals to work in a team atmosphere.
Prepared annual student start and retention budgets.
Composed performance appraisals.
Made Recommendationsfor awards and promotions.
Facilitator and Mentor to all of the Assistant Directors ofAdmissions.
Education
Bachelor of Arts :Social Work,1994
University of Southern Colorado/CSU-Pueblo －Pueblo, Colorado, United States
Studied coursesin Human behavior, research methods,psychology, social workand social welfare policy and practice.