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Integrated care: a revolution
in UK health and care
practice?
Transforming care for
older people in Hampshire
Katrina Percy, Chief Executive
Southern Health has a longstanding
vision to transform care for older
people in Hampshire
Hampshire
Population of 1.3 million
people, of which 230,000 are
over 65 and 35,000 over 85.
Healthy and wealthy but some
pockets of deprivation
Estimated 100,000 older
people admitted to hospital as
emergency every year
150,000 people with both long
term conditions and mental
health needs
Southern Health
Providing community, mental
health and social care services to
this population
Real opportunity for us to
redesign how care is delivered
to meet the physical health,
mental health and social care
needs of older people
Southern Health has a longstanding
vision to transform care for older
people in Hampshire
We began by creating a focus on
supporting frail elderly people in
the community
District Nursing
Team
Twilight Team
Rapid
ResponseTeam
Community
rehabteam
Patient
Support Team
Therapy Team
Single CommunityCare
Team (CCT) based around
general practice, serving a
populationof approx
30,000 people
3 sub-teams serving
populations of 10,000
Joining up physical and mental
healthcare, and social care for older
people – tailored to local needs
Community Care
Teams
Older People’s
Mental Health
Teams
Social Care
Services (ours and
LA services)
Single Integrated
Teams based around
groups of General
Practices
Now working with local GPs to create
single integrated primary and
community care teams structured
around groups of GP practices
Southern Health
Integrated Teams
General Practice
Teams
Acute Care Teams
Single teams of
primary and
community care staff
operating as one – and
based around groups
of General Practices
Engaging third sector and wider
community groups in designing care
that meets the holistic needs of
individuals
Southern Health
Integrated Teams
General Practice
Teams
Acute Care Teams
Empowered
communities fully
engaged in supporting
people in later life
Third sector and
community groups
We have placed significant emphasis on
developing our people
Observations and reflections
We believe there is an opportunity to fundamentally change
the way health and social care services are delivered for our
population…
…and that this will lead to better experience of care, better
outcomes – including greater independence – and that overall
this will deliver better value for taxpayers
Delivering our vision, rather than ensuring a successful future
for our organisation has been our driving principle
Investing in and developing our people and our culture is the
most important enabler to realise this vision

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Integrated care: a revolution in UK health and care practice, Katrina Percy at For Later Life 2014

  • 1. Integrated care: a revolution in UK health and care practice?
  • 2. Transforming care for older people in Hampshire Katrina Percy, Chief Executive
  • 3. Southern Health has a longstanding vision to transform care for older people in Hampshire Hampshire Population of 1.3 million people, of which 230,000 are over 65 and 35,000 over 85. Healthy and wealthy but some pockets of deprivation Estimated 100,000 older people admitted to hospital as emergency every year 150,000 people with both long term conditions and mental health needs Southern Health Providing community, mental health and social care services to this population Real opportunity for us to redesign how care is delivered to meet the physical health, mental health and social care needs of older people
  • 4. Southern Health has a longstanding vision to transform care for older people in Hampshire
  • 5. We began by creating a focus on supporting frail elderly people in the community District Nursing Team Twilight Team Rapid ResponseTeam Community rehabteam Patient Support Team Therapy Team Single CommunityCare Team (CCT) based around general practice, serving a populationof approx 30,000 people 3 sub-teams serving populations of 10,000
  • 6. Joining up physical and mental healthcare, and social care for older people – tailored to local needs Community Care Teams Older People’s Mental Health Teams Social Care Services (ours and LA services) Single Integrated Teams based around groups of General Practices
  • 7. Now working with local GPs to create single integrated primary and community care teams structured around groups of GP practices Southern Health Integrated Teams General Practice Teams Acute Care Teams Single teams of primary and community care staff operating as one – and based around groups of General Practices
  • 8. Engaging third sector and wider community groups in designing care that meets the holistic needs of individuals Southern Health Integrated Teams General Practice Teams Acute Care Teams Empowered communities fully engaged in supporting people in later life Third sector and community groups
  • 9. We have placed significant emphasis on developing our people
  • 10. Observations and reflections We believe there is an opportunity to fundamentally change the way health and social care services are delivered for our population… …and that this will lead to better experience of care, better outcomes – including greater independence – and that overall this will deliver better value for taxpayers Delivering our vision, rather than ensuring a successful future for our organisation has been our driving principle Investing in and developing our people and our culture is the most important enabler to realise this vision