David Behan, Chief Executive, Care Quality Commission - presentation from Age UK's For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
This document provides an overview of an HR management services company that has expanded its services since 2008 to include recruitment, HR technology, strategic HR, outsourcing, and employee wellness and health management. The company aims to design programs that fit organizations, enable management and employee success, and provide live support and continuous improvement. Its employee wellness program focuses on on-site medical services and has led to reductions in sick leave, health costs, and disability costs as well as improvements in health, well-being, and goal achievement for participants.
Abyde delivers assurance your practice will be prepared for unavoidable HIPAA audits. If audited, access your updated risk analysis and documented policies within seconds.
HealthCheck360° provides comprehensive wellness programs to improve employee health and engagement. Their programs include biometric screenings, health coaching, condition management, and incentives to encourage healthy behaviors. HealthCheck360° handles all aspects of wellness programming to reduce the administrative burden on employers. Their personalized approach and reporting of health metrics and claims data has been shown to significantly improve participant health over multiple years.
Over the past two years, Allina Health (formerly Allina Hospitals & Clinics) experienced a major change in its brand identity. In this session, you'll learn from Brand Manager Melissa Bergren how Allina Health developed and launched the new brand, from research and planning to engaging key stakeholders and launching the new brand both internally and externally. You’ll hear how the marketing and communications team tackled the work and how community engagement played a significant role in bringing the new Allina Health brand to life.
Sigma Testing and Research Center is an accredited food safety analytical laboratory specializing in microbiological analysis for the food, beverage, and environmental industries. They have extensive experience providing services like routine microbiological testing, resolving processing problems involving spoilage or pathogen contamination, assisting with regulatory matters for detained products, and testing imports for issues like Salmonella and Listeria according to FDA requirements. Sigma is located in Delhi, India and can be contacted through their website or by phone or email for food safety testing needs.
The document outlines Dash Mobile's behavioral change program to help lower blood pressure using a mobile app. It discusses targeting the 70 million Americans with high blood pressure as customers. The main app features include daily monitoring, evidence-based practices, involvement of doctors, and live coaching. Next, it examines refining the value proposition through customer surveys and a pilot program. It also reviews competitive landscape and scale up options like partnerships. In conclusion, it recommends focusing on behavioral change as the core competency and forming strategic partnerships within the mobile health ecosystem.
Los virus informáticos se alojan en los sectores de arranque de discos duros y disquetes. Cuando una computadora lee un disco infectado, primero lee el sector de arranque y ejecuta las instrucciones del virus.
This document provides an overview of an HR management services company that has expanded its services since 2008 to include recruitment, HR technology, strategic HR, outsourcing, and employee wellness and health management. The company aims to design programs that fit organizations, enable management and employee success, and provide live support and continuous improvement. Its employee wellness program focuses on on-site medical services and has led to reductions in sick leave, health costs, and disability costs as well as improvements in health, well-being, and goal achievement for participants.
Abyde delivers assurance your practice will be prepared for unavoidable HIPAA audits. If audited, access your updated risk analysis and documented policies within seconds.
HealthCheck360° provides comprehensive wellness programs to improve employee health and engagement. Their programs include biometric screenings, health coaching, condition management, and incentives to encourage healthy behaviors. HealthCheck360° handles all aspects of wellness programming to reduce the administrative burden on employers. Their personalized approach and reporting of health metrics and claims data has been shown to significantly improve participant health over multiple years.
Over the past two years, Allina Health (formerly Allina Hospitals & Clinics) experienced a major change in its brand identity. In this session, you'll learn from Brand Manager Melissa Bergren how Allina Health developed and launched the new brand, from research and planning to engaging key stakeholders and launching the new brand both internally and externally. You’ll hear how the marketing and communications team tackled the work and how community engagement played a significant role in bringing the new Allina Health brand to life.
Sigma Testing and Research Center is an accredited food safety analytical laboratory specializing in microbiological analysis for the food, beverage, and environmental industries. They have extensive experience providing services like routine microbiological testing, resolving processing problems involving spoilage or pathogen contamination, assisting with regulatory matters for detained products, and testing imports for issues like Salmonella and Listeria according to FDA requirements. Sigma is located in Delhi, India and can be contacted through their website or by phone or email for food safety testing needs.
The document outlines Dash Mobile's behavioral change program to help lower blood pressure using a mobile app. It discusses targeting the 70 million Americans with high blood pressure as customers. The main app features include daily monitoring, evidence-based practices, involvement of doctors, and live coaching. Next, it examines refining the value proposition through customer surveys and a pilot program. It also reviews competitive landscape and scale up options like partnerships. In conclusion, it recommends focusing on behavioral change as the core competency and forming strategic partnerships within the mobile health ecosystem.
Los virus informáticos se alojan en los sectores de arranque de discos duros y disquetes. Cuando una computadora lee un disco infectado, primero lee el sector de arranque y ejecuta las instrucciones del virus.
The document outlines the Care Quality Commission's (CQC) journey to develop a new strategy to regulate health and social care in England. It discusses how the changing landscape requires a shift to more integrated care. The CQC aims to improve quality by assessing organizations, championing good practice, and encouraging collaboration. Its new strategy will address sector challenges while prioritizing those receiving care. The CQC invites stakeholder input and will reflect on lessons learned to create a vision for future quality regulation.
3.5 Governance at scale - Alison HolburnNHS England
The document provides an overview of the Care Quality Commission (CQC) and its role in regulating health and social care services in England. Some key points:
- CQC registers providers, monitors and inspects services to assess safety, effectiveness, caring, responsiveness and leadership. It publishes ratings and takes action on poor care.
- Most GP practices provide good quality care, with 87% rated good or outstanding. Strong leadership and governance are important for delivering high quality care.
- CQC is moving to a more targeted and responsive approach focused on greatest risks. It will work more closely with other organizations to reduce duplication for providers.
- Upcoming consultations will seek feedback on proposed changes to inspection
Quality assurance is a set of activities aimed at continuously improving healthcare quality. It involves setting standards, monitoring for gaps between current and expected performance, and addressing gaps through quality improvement. The five principles of quality assurance are: 1) meeting client needs and expectations, 2) focusing on systems and processes, 3) using data to analyze service delivery, 4) encouraging team problem-solving, and 5) effective communication. Quality assurance benefits clients through improved care, benefits health providers through skills and satisfaction, and benefits health institutions through efficiency and accountability. The costs of poor quality include direct costs like repeated visits and indirect costs like wasted resources and low morale.
Strategic planning is the process of determining an organization's future goals and the best way to achieve them. It involves analyzing the organization's strengths, weaknesses, opportunities, and threats through tools like SWOT analysis. The strategic planning process results in long-term plans and strategies spanning 2-5 years. The ultimate goal is sustainability of the organization. The key steps involve situational analysis, defining mission/goals/strategies, and implementing new strategies through changes to leadership, structure, resources and systems.
A short presentation about how the Care Inspectorate is developing new models of scrutiny and improvement in health and social care in Scotland. Delivered to the IVO (Swedish health and social care regulator) in September 2017.
The document provides an overview of the Care Quality Commission (CQC), which regulates health and social care services in England. It summarizes CQC's role in registering, monitoring, inspecting, and rating providers. It then discusses findings from CQC inspections of GP practices in Greater Manchester, noting that most provide good or outstanding care but some require improvement. The document highlights characteristics of practices rated outstanding or inadequate and concludes by challenging primary care services to improve governance, learning from incidents, and access to care.
Scrutiny and improvement in health and social care: what is happening in Scot...Rami Okasha
This presentation was delivered during the BMJ/IHI International Forum on Quality and Safety in Healthcare in April 2017, at a special conference session organised by EPSO and with Don Berwick. It describes some of the changes happening now in Scotland to unite the scrutiny and improvement disciplines.
The document discusses key performance indicators (KPIs) and their use in measuring organizational performance. It defines KPIs as quantitative and qualitative measures used to track progress against strategic goals. KPIs should be specific, measurable, attainable, relevant and time-bound. When developing KPIs for the health sector, it is important to consult stakeholders, select areas for measurement that can be improved, and achieve a balance across domains like economy, efficiency and effectiveness. KPIs can measure performance, set targets for improvement, and allow comparison over time and between organizations.
CVS Health 2015 Corporate Social Responsibility ReportCVS Health
Making quality health care affordable, accessible and sustainable is the driving force behind our Prescription for a Better World Corporate Social Responsibility strategy.
It starts with our company purpose: CVS Health is committed to helping people on their path to better health. To ensure we focus our resources in the most appropriate and impactful manner, we continually assess which issues are most material to address.
Each year, we release the results of this assessment in our Corporate Social Responsibility Report.
Now in its ninth year, the report focuses on three pillars that support our strategy: Health in Action, Planet in Balance, and Leader in Growth.
• Through Health in Action, we bring quality health care that is affordable and accessible to our communities.
• Planet in Balance captures our focus on operating an environmentally sustainable business.
• Leader in Growth highlights the value we place on conducting business with integrity.
We invite you to explore this year’s report and share your feedback with us at CSR@CVSHealth.com.
eBook - Meaningful Use in 2014 - Window of OpportunityNextGen Healthcare
In this informative guide, you will learn how to choose the perfect meaningful use solution for your practice, how to get your EHR incentives paid, making MU simplified and much more.
This document outlines the 5 step process for conducting a needs assessment in public health care: 1) Getting Started, 2) Identifying Health Priorities, 3) Assessing Health Priorities, 4) Planning for Change, and 5) Moving On/Reviewing. The goals of needs assessment are to understand the health issues facing a population and agree on priorities and resource allocation to improve health and reduce inequalities. Key aspects include defining the target population, gathering data on health conditions and their impacts, selecting priorities based on impact and changeability, and developing an action plan to address priorities through acceptable and feasible interventions.
This proposal outlines a plan to assess quality within the radiology department at Munson Medical Center using the Baldrige criteria. It begins with an introduction and background on Munson Medical Center. A conceptual framework is then presented, defining quality, trends in radiology, and how the Baldrige criteria can be applied. The proposal discusses how each of the 7 Baldrige criteria can be addressed for radiology, including identifying leadership, developing strategic plans and goals, focusing on customers, and measuring performance. Implementation would involve assessing radiology using key performance indicators aligned with the Baldrige criteria to identify areas for improvement and ensure delivery of high quality care.
If inspection is the enemy of improvement, someone's not doing it right.Rami Okasha
What is the relationship between scrutiny and improvement? How can modern forms of scrutiny which focus on outcomes support improvement and innovation in social care? This paper describes some emergent approaches and results in Scotland being pioneered by the Care Inspectorate.
This document summarizes Apple's process for working with suppliers to uphold their values throughout the supply chain. It discusses (1) developing and annually updating a Supplier Code of Conduct based on international standards to assess suppliers, (2) conducting rigorous third-party audits of suppliers and deeper in the supply chain to identify any violations or areas for improvement, and (3) categorizing audit findings by severity to prioritize support and corrective actions for suppliers. The goal is to hold suppliers accountable and drive continuous progress on labor, ethics, and environmental issues.
The document discusses goals and outcomes for stroke rehabilitation services. It outlines processes for identifying clients' needs, setting goals with clients, taking action, tracking outcomes, and reporting impacts in key areas like health, quality of life, and independence. Case studies are provided as examples of setting goals with clients and linking them to outcomes and impacts.
The document is a quality account report for The Tavistock and Portman NHS Foundation Trust for 2014/15. It summarizes achievements made against quality priorities for the year which included demonstrating effectiveness of clinical services, improving access to information for patients, and increasing patient involvement. It provides data on outcomes for services like the Child and Adolescent Mental Health Service and Adult Outcome Monitoring. The report outlines quality priorities for 2015/16 which focus on continued improvement of patient outcomes from treatment, increased service user involvement, and developing a patient newsletter.
This document discusses various quality processes and concepts including quality assurance, quality control, quality improvement, and total quality management. It defines each concept and describes the relationships between them. Quality assurance involves ensuring compliance to standards, quality control measures actual performance against expected standards, and quality improvement is a structured process to identify and implement improvements. Total quality management incorporates all these approaches and emphasizes continuous improvement through teamwork and a focus on customer needs. The document also outlines the key steps in a quality assurance cycle and roles/responsibilities of different stakeholders in quality improvement.
How to Build an Effective Customer Health ModelTotango
Your customers’ success is critical to your business. But how do you define and measure their success? Should you look at the number of support tickets, rate of adoption, revenue per customer, churn rate, net promoter score, or customer lifetime value?
Instead of looking at specific metrics, you need to take a holistic view of the customer using a Customer Health value. Health definitions should incorporate several KPIs and variables, such as business outcomes, lifecycle stage, product usage, license utilization, support tickets and other relevant information.
In these slides presented during our webinar, you'll learn how to build an effective health model to measure real business outcomes, drive retention and increase revenue. Presented by Jill Rubin, CMO of Totango, and Isabelle Rochon, Director of Customer Success from iPerceptions, a Totango customer.
A Guide to Applying Quality improvement to Healthcare Five PrinciplesHealth Catalyst
Healthcare is an art and a science. What many in the industry don’t understand is that systems and processes can coexist with personalized care. Quality improvement methods can be as effective in healthcare as they have been in other industries (e.g., agriculture, manufacturing, etc.).
Quality improvement in healthcare is not just achievable, it’s an absolute necessity given the amount of wasteful spending in the U.S. on healthcare. Organizations can reduce this wasteful spending while improving their processes by applying these five guiding principles:
Facilitate adoption through hands-on improvement projects.
Define quality and get agreement.
Measure for improvement, not accountability.
Use a quality improvement framework and PDSA cycles.
Learn from variation in data.
By using these principles and starting small, organizations can quicken the pace of quality improvement in healthcare.
OverviewPrepare an 8 page data analysis and quality improvement .docxkarlhennesey
Overview
Prepare an 8 page data analysis and quality improvement initiative proposal based on a health issue of professional interest to you. The audience for your analysis and proposal is the nursing staff and the interprofessional team who will implement the initiative.
"A basic principle of quality measurement is: If you can't measure it, you can't improve it" (Agency for Healthcare Research and Quality, 2013).
Health care providers are on an endless quest to improve both care quality and patient safety. This unwavering commitment requires hospitals and care givers to increase their attention and adherence to treatment protocols to improve patient outcomes. Health informatics, along with new and improved technologies and procedures, are at the core of virtually all quality improvement initiatives. The data gathered by providers, along with process improvement models and recognized quality benchmarks, are all part of a collaborative, continuing effort. As such, it is essential that professional nurses are able to correctly interpret, and effectively communicate information revealed on dashboards that display critical care metrics.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
· Competency 2: Plan quality improvement initiatives in response to routine data surveillance.
· Outline a QI initiative proposal based on a selected health issue and supporting data analysis.
· Competency 3: Evaluate quality improvement initiatives using sensitive and sound outcome measures.
· Analyze data to identify a health care issue or area of concern.
· Competency 4: Integrate interprofessional perspectives to lead quality improvements in patient safety, cost effectiveness, and work-life quality.
· Integrate interprofessional perspectives to lead quality improvements in patient safety, cost effectiveness, and work-life quality.
· Competency 5: Apply effective communication strategies to promote quality improvement of interprofessional care.
· Apply effective communication strategies to promote quality improvement of interprofessional care.
· Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling.
Assessment Instructions
Preparation
In this assessment, you will propose a quality improvement (QI) initiative proposal based on a health issue of professional interest to you. The QI initiative proposal will be based on an analysis of dashboard metrics from a health care facility. You have one of two options:
Option 1
If you have access to dashboard metrics related to a QI initiative proposal of interest to you:
· Analyze data from the health care facility to identify a health care issue or area of concern. You will need access to reports and data related to care quality and patient safety. If you work in hospital setting, contact the quality management ...
The document discusses the increasing prominence of integrated care in health policy documents over time, with references to integration increasing at a rate of 78% per year. While integration is increasingly emphasized, there is no national data showing whether it is actually improving quality of care experienced by individuals. To make integrated care more than just a "pipe dream", the document argues that interventions to support integration must address issues of context, like funding and work stress, through approaches that bring together data, workforce capability, and management across services.
This document summarizes a debate about the role of the voluntary sector in health and social care. It discusses how the voluntary sector can help move towards a new era of partnership between health and social care. While integrating health and social care seems logical, cultural and structural barriers have prevented it from happening. The voluntary sector is well-positioned to play a big role because charities consider the whole person and all their needs, not just medical issues. The document also examines specific areas where more work is needed, such as how the health service can better partner with charities, how charities can save the health service money through prevention and addressing social determinants of health, and how charities can influence and create systems change within health care
The document outlines the Care Quality Commission's (CQC) journey to develop a new strategy to regulate health and social care in England. It discusses how the changing landscape requires a shift to more integrated care. The CQC aims to improve quality by assessing organizations, championing good practice, and encouraging collaboration. Its new strategy will address sector challenges while prioritizing those receiving care. The CQC invites stakeholder input and will reflect on lessons learned to create a vision for future quality regulation.
3.5 Governance at scale - Alison HolburnNHS England
The document provides an overview of the Care Quality Commission (CQC) and its role in regulating health and social care services in England. Some key points:
- CQC registers providers, monitors and inspects services to assess safety, effectiveness, caring, responsiveness and leadership. It publishes ratings and takes action on poor care.
- Most GP practices provide good quality care, with 87% rated good or outstanding. Strong leadership and governance are important for delivering high quality care.
- CQC is moving to a more targeted and responsive approach focused on greatest risks. It will work more closely with other organizations to reduce duplication for providers.
- Upcoming consultations will seek feedback on proposed changes to inspection
Quality assurance is a set of activities aimed at continuously improving healthcare quality. It involves setting standards, monitoring for gaps between current and expected performance, and addressing gaps through quality improvement. The five principles of quality assurance are: 1) meeting client needs and expectations, 2) focusing on systems and processes, 3) using data to analyze service delivery, 4) encouraging team problem-solving, and 5) effective communication. Quality assurance benefits clients through improved care, benefits health providers through skills and satisfaction, and benefits health institutions through efficiency and accountability. The costs of poor quality include direct costs like repeated visits and indirect costs like wasted resources and low morale.
Strategic planning is the process of determining an organization's future goals and the best way to achieve them. It involves analyzing the organization's strengths, weaknesses, opportunities, and threats through tools like SWOT analysis. The strategic planning process results in long-term plans and strategies spanning 2-5 years. The ultimate goal is sustainability of the organization. The key steps involve situational analysis, defining mission/goals/strategies, and implementing new strategies through changes to leadership, structure, resources and systems.
A short presentation about how the Care Inspectorate is developing new models of scrutiny and improvement in health and social care in Scotland. Delivered to the IVO (Swedish health and social care regulator) in September 2017.
The document provides an overview of the Care Quality Commission (CQC), which regulates health and social care services in England. It summarizes CQC's role in registering, monitoring, inspecting, and rating providers. It then discusses findings from CQC inspections of GP practices in Greater Manchester, noting that most provide good or outstanding care but some require improvement. The document highlights characteristics of practices rated outstanding or inadequate and concludes by challenging primary care services to improve governance, learning from incidents, and access to care.
Scrutiny and improvement in health and social care: what is happening in Scot...Rami Okasha
This presentation was delivered during the BMJ/IHI International Forum on Quality and Safety in Healthcare in April 2017, at a special conference session organised by EPSO and with Don Berwick. It describes some of the changes happening now in Scotland to unite the scrutiny and improvement disciplines.
The document discusses key performance indicators (KPIs) and their use in measuring organizational performance. It defines KPIs as quantitative and qualitative measures used to track progress against strategic goals. KPIs should be specific, measurable, attainable, relevant and time-bound. When developing KPIs for the health sector, it is important to consult stakeholders, select areas for measurement that can be improved, and achieve a balance across domains like economy, efficiency and effectiveness. KPIs can measure performance, set targets for improvement, and allow comparison over time and between organizations.
CVS Health 2015 Corporate Social Responsibility ReportCVS Health
Making quality health care affordable, accessible and sustainable is the driving force behind our Prescription for a Better World Corporate Social Responsibility strategy.
It starts with our company purpose: CVS Health is committed to helping people on their path to better health. To ensure we focus our resources in the most appropriate and impactful manner, we continually assess which issues are most material to address.
Each year, we release the results of this assessment in our Corporate Social Responsibility Report.
Now in its ninth year, the report focuses on three pillars that support our strategy: Health in Action, Planet in Balance, and Leader in Growth.
• Through Health in Action, we bring quality health care that is affordable and accessible to our communities.
• Planet in Balance captures our focus on operating an environmentally sustainable business.
• Leader in Growth highlights the value we place on conducting business with integrity.
We invite you to explore this year’s report and share your feedback with us at CSR@CVSHealth.com.
eBook - Meaningful Use in 2014 - Window of OpportunityNextGen Healthcare
In this informative guide, you will learn how to choose the perfect meaningful use solution for your practice, how to get your EHR incentives paid, making MU simplified and much more.
This document outlines the 5 step process for conducting a needs assessment in public health care: 1) Getting Started, 2) Identifying Health Priorities, 3) Assessing Health Priorities, 4) Planning for Change, and 5) Moving On/Reviewing. The goals of needs assessment are to understand the health issues facing a population and agree on priorities and resource allocation to improve health and reduce inequalities. Key aspects include defining the target population, gathering data on health conditions and their impacts, selecting priorities based on impact and changeability, and developing an action plan to address priorities through acceptable and feasible interventions.
This proposal outlines a plan to assess quality within the radiology department at Munson Medical Center using the Baldrige criteria. It begins with an introduction and background on Munson Medical Center. A conceptual framework is then presented, defining quality, trends in radiology, and how the Baldrige criteria can be applied. The proposal discusses how each of the 7 Baldrige criteria can be addressed for radiology, including identifying leadership, developing strategic plans and goals, focusing on customers, and measuring performance. Implementation would involve assessing radiology using key performance indicators aligned with the Baldrige criteria to identify areas for improvement and ensure delivery of high quality care.
If inspection is the enemy of improvement, someone's not doing it right.Rami Okasha
What is the relationship between scrutiny and improvement? How can modern forms of scrutiny which focus on outcomes support improvement and innovation in social care? This paper describes some emergent approaches and results in Scotland being pioneered by the Care Inspectorate.
This document summarizes Apple's process for working with suppliers to uphold their values throughout the supply chain. It discusses (1) developing and annually updating a Supplier Code of Conduct based on international standards to assess suppliers, (2) conducting rigorous third-party audits of suppliers and deeper in the supply chain to identify any violations or areas for improvement, and (3) categorizing audit findings by severity to prioritize support and corrective actions for suppliers. The goal is to hold suppliers accountable and drive continuous progress on labor, ethics, and environmental issues.
The document discusses goals and outcomes for stroke rehabilitation services. It outlines processes for identifying clients' needs, setting goals with clients, taking action, tracking outcomes, and reporting impacts in key areas like health, quality of life, and independence. Case studies are provided as examples of setting goals with clients and linking them to outcomes and impacts.
The document is a quality account report for The Tavistock and Portman NHS Foundation Trust for 2014/15. It summarizes achievements made against quality priorities for the year which included demonstrating effectiveness of clinical services, improving access to information for patients, and increasing patient involvement. It provides data on outcomes for services like the Child and Adolescent Mental Health Service and Adult Outcome Monitoring. The report outlines quality priorities for 2015/16 which focus on continued improvement of patient outcomes from treatment, increased service user involvement, and developing a patient newsletter.
This document discusses various quality processes and concepts including quality assurance, quality control, quality improvement, and total quality management. It defines each concept and describes the relationships between them. Quality assurance involves ensuring compliance to standards, quality control measures actual performance against expected standards, and quality improvement is a structured process to identify and implement improvements. Total quality management incorporates all these approaches and emphasizes continuous improvement through teamwork and a focus on customer needs. The document also outlines the key steps in a quality assurance cycle and roles/responsibilities of different stakeholders in quality improvement.
How to Build an Effective Customer Health ModelTotango
Your customers’ success is critical to your business. But how do you define and measure their success? Should you look at the number of support tickets, rate of adoption, revenue per customer, churn rate, net promoter score, or customer lifetime value?
Instead of looking at specific metrics, you need to take a holistic view of the customer using a Customer Health value. Health definitions should incorporate several KPIs and variables, such as business outcomes, lifecycle stage, product usage, license utilization, support tickets and other relevant information.
In these slides presented during our webinar, you'll learn how to build an effective health model to measure real business outcomes, drive retention and increase revenue. Presented by Jill Rubin, CMO of Totango, and Isabelle Rochon, Director of Customer Success from iPerceptions, a Totango customer.
A Guide to Applying Quality improvement to Healthcare Five PrinciplesHealth Catalyst
Healthcare is an art and a science. What many in the industry don’t understand is that systems and processes can coexist with personalized care. Quality improvement methods can be as effective in healthcare as they have been in other industries (e.g., agriculture, manufacturing, etc.).
Quality improvement in healthcare is not just achievable, it’s an absolute necessity given the amount of wasteful spending in the U.S. on healthcare. Organizations can reduce this wasteful spending while improving their processes by applying these five guiding principles:
Facilitate adoption through hands-on improvement projects.
Define quality and get agreement.
Measure for improvement, not accountability.
Use a quality improvement framework and PDSA cycles.
Learn from variation in data.
By using these principles and starting small, organizations can quicken the pace of quality improvement in healthcare.
OverviewPrepare an 8 page data analysis and quality improvement .docxkarlhennesey
Overview
Prepare an 8 page data analysis and quality improvement initiative proposal based on a health issue of professional interest to you. The audience for your analysis and proposal is the nursing staff and the interprofessional team who will implement the initiative.
"A basic principle of quality measurement is: If you can't measure it, you can't improve it" (Agency for Healthcare Research and Quality, 2013).
Health care providers are on an endless quest to improve both care quality and patient safety. This unwavering commitment requires hospitals and care givers to increase their attention and adherence to treatment protocols to improve patient outcomes. Health informatics, along with new and improved technologies and procedures, are at the core of virtually all quality improvement initiatives. The data gathered by providers, along with process improvement models and recognized quality benchmarks, are all part of a collaborative, continuing effort. As such, it is essential that professional nurses are able to correctly interpret, and effectively communicate information revealed on dashboards that display critical care metrics.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
· Competency 2: Plan quality improvement initiatives in response to routine data surveillance.
· Outline a QI initiative proposal based on a selected health issue and supporting data analysis.
· Competency 3: Evaluate quality improvement initiatives using sensitive and sound outcome measures.
· Analyze data to identify a health care issue or area of concern.
· Competency 4: Integrate interprofessional perspectives to lead quality improvements in patient safety, cost effectiveness, and work-life quality.
· Integrate interprofessional perspectives to lead quality improvements in patient safety, cost effectiveness, and work-life quality.
· Competency 5: Apply effective communication strategies to promote quality improvement of interprofessional care.
· Apply effective communication strategies to promote quality improvement of interprofessional care.
· Communicate evaluation and analysis in a professional and effective manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling.
Assessment Instructions
Preparation
In this assessment, you will propose a quality improvement (QI) initiative proposal based on a health issue of professional interest to you. The QI initiative proposal will be based on an analysis of dashboard metrics from a health care facility. You have one of two options:
Option 1
If you have access to dashboard metrics related to a QI initiative proposal of interest to you:
· Analyze data from the health care facility to identify a health care issue or area of concern. You will need access to reports and data related to care quality and patient safety. If you work in hospital setting, contact the quality management ...
Similar to David Behan - Culture change in care (20)
The document discusses the increasing prominence of integrated care in health policy documents over time, with references to integration increasing at a rate of 78% per year. While integration is increasingly emphasized, there is no national data showing whether it is actually improving quality of care experienced by individuals. To make integrated care more than just a "pipe dream", the document argues that interventions to support integration must address issues of context, like funding and work stress, through approaches that bring together data, workforce capability, and management across services.
This document summarizes a debate about the role of the voluntary sector in health and social care. It discusses how the voluntary sector can help move towards a new era of partnership between health and social care. While integrating health and social care seems logical, cultural and structural barriers have prevented it from happening. The voluntary sector is well-positioned to play a big role because charities consider the whole person and all their needs, not just medical issues. The document also examines specific areas where more work is needed, such as how the health service can better partner with charities, how charities can save the health service money through prevention and addressing social determinants of health, and how charities can influence and create systems change within health care
The document discusses Age UK's Integrated Care Programme, which aims to provide better and lower-cost care for older people. It outlines key barriers to integrated care in England, such as political and organizational challenges. Age UK's programme provides holistic care coordination led by volunteers to help reduce dependency and isolation. It serves as a critical friend to support service redesign and has shown success in locations like Cornwall. Important aspects of the program include data analysis, whole system working, personalization, and non-medical support to help older adults remain independent.
New models of healthcare, Oliver Wyman at For Later Life 2014Age UK
This document discusses establishing an Extensivist model of care to coordinate care for high-cost, high-need patients. It describes how an Extensivist clinic would function, with an Extensivist leading a care team to provide integrated care for patients' medical, behavioral and social needs. It also outlines challenges in implementing this model, such as gaining hospital privileges, changing patient behaviors, and developing new capabilities. The goal is to improve outcomes and lower costs through coordinated, preventative and patient-centered care for the most complex patients.
Dignity, malnutrition and comfort in later life, Anne Holdoway at For Later L...Age UK
This document discusses nutrition and well-being in later life. It notes that malnutrition increases sharply after age 70 and older adults account for most malnutrition in hospitals. Good nutrition can help manage chronic disease and weight, while undernutrition increases disease risk and negatively impacts mood and quality of life. Specific nutrients like vitamins and fatty acids affect well-being and cognition. Towards the end of life, the document questions whether individual needs and preferences of older adults are adequately considered regarding food, which can impact dignity, anxiety and quality of life.
John Williams, Professor of Law, Aberystwyth University Age UK
John Williams' presentation from the "Working towards a human rights convention" conference held by Age UK and Age International on the 31st July 2013.
Yvonne Doyle - High Impact Health Interventions Age UK
Yvonne Doyle, Director of Public Health, Public Health England - presentation from Age UK's For Later Life conference, 25th April 2013.
For more information, view: www.ageuk.org.uk/forlaterlife
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David Regan, Director of Public Health, Manchester City Council - presentation from Age UK's For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
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Professor Tom Kirkwood, Associate Dean for Ageing, University of Newcastle - presentation from Age UK's For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
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Dr Nick Goodwin, Senior Fellow, The King's Fund - presentation from Age UK's For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
Pam Creaven - Bringing integrated care to lifeAge UK
Pam Creaven, Services Director, Age UK - presentation from Age UK For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...Donc Test
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Recomendações da OMS sobre cuidados maternos e neonatais para uma experiência pós-natal positiva.
Em consonância com os ODS – Objetivos do Desenvolvimento Sustentável e a Estratégia Global para a Saúde das Mulheres, Crianças e Adolescentes, e aplicando uma abordagem baseada nos direitos humanos, os esforços de cuidados pós-natais devem expandir-se para além da cobertura e da simples sobrevivência, de modo a incluir cuidados de qualidade.
Estas diretrizes visam melhorar a qualidade dos cuidados pós-natais essenciais e de rotina prestados às mulheres e aos recém-nascidos, com o objetivo final de melhorar a saúde e o bem-estar materno e neonatal.
Uma “experiência pós-natal positiva” é um resultado importante para todas as mulheres que dão à luz e para os seus recém-nascidos, estabelecendo as bases para a melhoria da saúde e do bem-estar a curto e longo prazo. Uma experiência pós-natal positiva é definida como aquela em que as mulheres, pessoas que gestam, os recém-nascidos, os casais, os pais, os cuidadores e as famílias recebem informação consistente, garantia e apoio de profissionais de saúde motivados; e onde um sistema de saúde flexível e com recursos reconheça as necessidades das mulheres e dos bebês e respeite o seu contexto cultural.
Estas diretrizes consolidadas apresentam algumas recomendações novas e já bem fundamentadas sobre cuidados pós-natais de rotina para mulheres e neonatos que recebem cuidados no pós-parto em unidades de saúde ou na comunidade, independentemente dos recursos disponíveis.
É fornecido um conjunto abrangente de recomendações para cuidados durante o período puerperal, com ênfase nos cuidados essenciais que todas as mulheres e recém-nascidos devem receber, e com a devida atenção à qualidade dos cuidados; isto é, a entrega e a experiência do cuidado recebido. Estas diretrizes atualizam e ampliam as recomendações da OMS de 2014 sobre cuidados pós-natais da mãe e do recém-nascido e complementam as atuais diretrizes da OMS sobre a gestão de complicações pós-natais.
O estabelecimento da amamentação e o manejo das principais intercorrências é contemplada.
Recomendamos muito.
Vamos discutir essas recomendações no nosso curso de pós-graduação em Aleitamento no Instituto Ciclos.
Esta publicação só está disponível em inglês até o momento.
Prof. Marcus Renato de Carvalho
www.agostodourado.com
Title: Sense of Taste
Presenter: Dr. Faiza, Assistant Professor of Physiology
Qualifications:
MBBS (Best Graduate, AIMC Lahore)
FCPS Physiology
ICMT, CHPE, DHPE (STMU)
MPH (GC University, Faisalabad)
MBA (Virtual University of Pakistan)
Learning Objectives:
Describe the structure and function of taste buds.
Describe the relationship between the taste threshold and taste index of common substances.
Explain the chemical basis and signal transduction of taste perception for each type of primary taste sensation.
Recognize different abnormalities of taste perception and their causes.
Key Topics:
Significance of Taste Sensation:
Differentiation between pleasant and harmful food
Influence on behavior
Selection of food based on metabolic needs
Receptors of Taste:
Taste buds on the tongue
Influence of sense of smell, texture of food, and pain stimulation (e.g., by pepper)
Primary and Secondary Taste Sensations:
Primary taste sensations: Sweet, Sour, Salty, Bitter, Umami
Chemical basis and signal transduction mechanisms for each taste
Taste Threshold and Index:
Taste threshold values for Sweet (sucrose), Salty (NaCl), Sour (HCl), and Bitter (Quinine)
Taste index relationship: Inversely proportional to taste threshold
Taste Blindness:
Inability to taste certain substances, particularly thiourea compounds
Example: Phenylthiocarbamide
Structure and Function of Taste Buds:
Composition: Epithelial cells, Sustentacular/Supporting cells, Taste cells, Basal cells
Features: Taste pores, Taste hairs/microvilli, and Taste nerve fibers
Location of Taste Buds:
Found in papillae of the tongue (Fungiform, Circumvallate, Foliate)
Also present on the palate, tonsillar pillars, epiglottis, and proximal esophagus
Mechanism of Taste Stimulation:
Interaction of taste substances with receptors on microvilli
Signal transduction pathways for Umami, Sweet, Bitter, Sour, and Salty tastes
Taste Sensitivity and Adaptation:
Decrease in sensitivity with age
Rapid adaptation of taste sensation
Role of Saliva in Taste:
Dissolution of tastants to reach receptors
Washing away the stimulus
Taste Preferences and Aversions:
Mechanisms behind taste preference and aversion
Influence of receptors and neural pathways
Impact of Sensory Nerve Damage:
Degeneration of taste buds if the sensory nerve fiber is cut
Abnormalities of Taste Detection:
Conditions: Ageusia, Hypogeusia, Dysgeusia (parageusia)
Causes: Nerve damage, neurological disorders, infections, poor oral hygiene, adverse drug effects, deficiencies, aging, tobacco use, altered neurotransmitter levels
Neurotransmitters and Taste Threshold:
Effects of serotonin (5-HT) and norepinephrine (NE) on taste sensitivity
Supertasters:
25% of the population with heightened sensitivity to taste, especially bitterness
Increased number of fungiform papillae
Basavarajeeyam is a Sreshta Sangraha grantha (Compiled book ), written by Neelkanta kotturu Basavaraja Virachita. It contains 25 Prakaranas, First 24 Chapters related to Rogas& 25th to Rasadravyas.
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Explore the benefits of combining Ayurveda with conventional Parkinson's treatments. Learn how a holistic approach can manage symptoms, enhance well-being, and balance body energies. Discover the steps to safely integrate Ayurvedic practices into your Parkinson’s care plan, including expert guidance on diet, herbal remedies, and lifestyle modifications.
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Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
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2 Case Reports of Gastric Ultrasound
Muktapishti is a traditional Ayurvedic preparation made from Shoditha Mukta (Purified Pearl), is believed to help regulate thyroid function and reduce symptoms of hyperthyroidism due to its cooling and balancing properties. Clinical evidence on its efficacy remains limited, necessitating further research to validate its therapeutic benefits.
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Rasamanikya is a excellent preparation in the field of Rasashastra, it is used in various Kushtha Roga, Shwasa, Vicharchika, Bhagandara, Vatarakta, and Phiranga Roga. In this article Preparation& Comparative analytical profile for both Formulationon i.e Rasamanikya prepared by Kushmanda swarasa & Churnodhaka Shodita Haratala. The study aims to provide insights into the comparative efficacy and analytical aspects of these formulations for enhanced therapeutic outcomes.
2. 2
Our purpose
• We make sure health and social care services provide people
with safe, effective, compassionate, high-quality care and we
encourage care services to improve
Our role
• We monitor, inspect and regulate services to make sure they
meet fundamental standards of quality and safety and we
publish what we find, including performance ratings to help
people choose care
Our purpose and role
3. 33
People who use services
Professionals
Providers
Commissioners
Regulators
Five influences on quality
4. 4
We will tackle the following five questions about
services:
∀Are they safe?
∀Are they effective?
∀Are they caring?
∀Are they well led?
∀Are they responsive to people’s needs?
Five things we will look at
5. 5
Changes for 2013/14 set out in our Business Plan
We will deliver:
New fundamental standards
New hospital inspection methods
Hospital ratings
Begin to develop changes for other sectors
Continued involvement of staff, providers, stakeholders,
public in the development of our work
Next steps
6. 5
Changes for 2013/14 set out in our Business Plan
We will deliver:
New fundamental standards
New hospital inspection methods
Hospital ratings
Begin to develop changes for other sectors
Continued involvement of staff, providers, stakeholders,
public in the development of our work
Next steps
Editor's Notes
Thousands of people - members of the public, our staff, providers, professionals and others – have given their views during CQC’s consultation on its strategy for the next three years