1. Kathy Kalman
2281 Walsh Ave., Ottawa, ON. K2B
7C1 (613) 721-0764 , (613) 322-4474
mcmullen59@hotmail.com
Dear Potential Employer,
My name is Kathy Kalman and I am lookingfor a position within your
company/office.
I believethat I will be a great attribute to yourcompany.
Through my years in the workforce I havegain many skills for this
position.Some of these skills include organization,problem resolutionand
time management.
I create a good rapport with people by usinghumor,patience,
empathyand compassion.Workingin a buildingas a superintendent,Ihad
to deal with all kinds of people in a variety of situations.I believethat this
has given me a great foundationofpeople skills.
I haverecently finished a co-op position at the QueenswayCarleton
Hospital.Where I havebeen usingsome newly learned skills such as filing,
registering/booking/ callingpatients and answeringthe phone.
As I take my career in a new direction,Ilike to meet the challenges of a new
position. Icome to work each day with a positiveattitude, a willingness to
learn and to perform my job to the best of my abilities.
I would appreciate an opportunity to discuss my qualifications in a personal
interviewat yourconvenience.I lookforward to hearingfrom you,and thank
you for your consideration.
Regards,
Kathy Kalman

2. Kathy Kalman
2281 Walsh Avenue Ottawa, Ontario.
(H) 613-721-0764 (C) 613-322-4474
mcmullen59@hotmail.com
Personal Attributes
 Excellent customer service and communication skills.
 Proven ability in positions with high levels of responsibility.
 Perform well in a team environment as well as independently.
 Demonstrated experience in balancing numerous demands and conflicting priorities.
 Disciplined, motivated, dedicated and reliable.
 Extensive administrative experience
Professional Experience
General Hospital
Volunteer at day surgery (November to Present)
 Support and assist patients ensuring they are comfortable
 Preparation of beds for patients
 Assisted patients with telephone calls to family members
 Answered incoming calls from patients as well as the general public.
 Greeted patients and clients.
Queensway Carleton Hospital
Diagnostic Booking/Scheduling and Registration Departments
Co-op Placement Position (April 2015)
 Registered and booked patients
 Scheduled appointments for patients
 Answered incoming calls, received phone messages and returned phone calls to patients when required.
 Maintained filing system
 Performed general administrative duties such as copying and faxing
 Performed Data entry
Carleton Condominium Corporation #8
Assistant Superintendent (1999-2014)
 Required functional knowledge of landlord and tenant act
 Required functional knowledge of by-law enforcement regulation and implementation
 Regulation and implementation of office procedures and policies
 Full knowledge of the building, staff requirements and work schedule throughout the yearly cycle
 Repair and maintenance of the residence
 Dealing with emergencies in a timely manner
 Coordinating contractors and locating contractors for proper up keep of residence
 Isolating various issues and determining the most effective resolution
 Providing friendly, timely, reliable and courteous services to owners and tenants
 Develop client relationships
 Organizing programs and social activities
Education/Training
Willis College – Ottawa ON 2014-2015

3.  Medical Office Administration
Conestoga College -Kitchener ON 1992-1994
 Law Enforcement
Algonquin College- Ottawa ON 1990-1991
 Protective Security
Software/Programs
 Microsoft Word
 Microsoft Outlook
 Excel
 PowerPoint
 Procura
 Sms
Languages
 Able to communicate effectively in both official languages.
**Professional and Character References provided upon request**