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The Psychology of Sustainability 
Beth Karlin 
Transformational Media Lab 
University of California, Irvine
Transformational Media Lab 
Mission: 
Our lab studies how technology and new media are (and can 
be) used to transform individuals, communities, and systems. 
Issue-based 
B. Karlin 
Film 
Campaigns 
Smart Grid 
and Energy 
Efficiency
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
B. Karlin 
Underlying Assumptions
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
2. There are potential opportunities to leverage these 
changes for pro-social / pro-environmental benefit. 
B. Karlin 
Underlying Assumptions
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
2. There are potential opportunities to leverage these 
changes for pro-social / pro-environmental benefit 
3. A psychological approach provides a theoretical base 
and empirical methodology to study this potential. 
B. Karlin 
Underlying Assumptions
The Big Picture
Increasing Consumption
Popular Options 
Alternative Energy Cap and Trade Increased Efficiency
But what about people?
People are impacting the environment.
People are being impacted.
People have choices to make.
People can do something about it.
Psychology studies people 
n Psychology: the scientific study of mental processes and behavior 
(American Heritage Dictionary) 
n From the Greek “psyche” (mind, soul) and “logia” (study of) 
n Areas include: 
p Clinical – relieving emotional/behavioral dysfunction 
p Cognitive –mental processes (learning, perception, memory) 
p Developmental - intellectual, as well as moral development of the mind 
p Social - reactions to social stimuli and their underlying mental processes 
p Neurological –behavior that springs from reactions within the nervous system
It’s not just …
… but all of this
Environmental Psychology 
p The study of human behavior and well-being in relation to the 
socio-physical environment 
(Stokols & Altman, 1987) 
p Concerned with providing a systematic account of the 
relationship between a person and the environment 
(Russel & Snodgrass, 1987) 
p Study of the interrelationship between behavior and 
experience and the built and natural environment 
(Bell, et al., 1990)
Sustainability Science 
“emerging field of research dealing with the 
interactions between natural and social systems, 
and with how those interactions affect the 
challenge of sustainability: meeting the needs of 
present and future generations while substantially 
reducing poverty and conserving the planet's life 
support systems” 
National Academies of Science, 2011
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior 
(APA Task Force on Psychology and Climate Change, 2009)
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
Types of Consumption Behavior 
1. Direct 
2. Indirect
Indirect Energy Use
Indirect Energy Use
Direct Energy Use 
Example: Lighting
Behavioral Dimensions 
Curtailment Efficiency 
Suffer Spend 
Karlin et al. (2012)
Different Behaviors … 
Curtailment 
Efficiency 
Run full loads Turn off lights 
Turn off/unplug 
Efficient 
Appliances Check toilet 
for leaks 
Check for 
thermal leaks 
Change light bulb 
Insulate home
…Different Predictors 
Variable Curtailment Efficiency 
Gender .031 -.099* 
Age -.012 .370*** 
Race -.086* .028 
Married -.077 .272*** 
Education -.019 .107* 
Income -.052 .172*** 
Home Type -.021 .284*** 
Homeowner .004 .425*** 
Home Size -.030 .281*** 
Variables tested for differences between feedback Significant differences based on independent sam upsleesr st -atensdt sn on-users 
Karlin et al. (2012)
Karlin et al. (2012) 
…Different Predictors 
Variable Curtailment Efficiency 
Behavioral Beliefs .152*** .167*** 
Control Beliefs .162*** .028 
Normative Beliefs .079 .026 
Price Consciousness .134** .192*** 
Financial Motivation .038 .030 
Env. Paradigm .165*** .056 
Environmental Norm .232*** .101* 
Environmental Motivation .196*** .074
= Different Behavior Models? 
Rational Model Moral Model 
Focus on values 
Is it the right 
thing to do? 
Media & 
Education 
Focus on cost 
Is it in my best 
interest? 
Incentives 
Karlin et al. (2012)
Questioning the Model 
Curtailment 
Efficiency 
Run full loads Turn off lights 
Turn off/unplug 
Efficient 
Appliances Check toilet 
for leaks 
Check for 
thermal leaks 
Change light bulb 
Insulate home
Questioning the Model 
Low Cost 
High Cost 
Infrequent 
Frequent 
Maintenance Efficiency 
Curtailment ?? ? 
Karlin et al. (2012)
Questioning the Model 
Curtailment Efficiency Maintenance 
Karlin et al. (2012)
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
The “Risk Thermostat” 
Threat response highest: 
1. Simple causality 
2. Historical precedent 
3. Visible/obvious 
4. Immediate consequences 
5. Caused by an “other” 
6. Direct impacts 
Climate Change: 
1. Complex causality 
2. Unprecedented 
3. Invisible/imperceptible 
4. Impacts unclear 
5. Natural/collective cause 
6. Indirect impacts
Dual Processing Model
Cognitive Appraisal 
www.cred.columbia.edu
Affective response 
www.cred.columbia.edu
Is it going to ruin my day?
Is it going to ruin my day?
Does it have a face?
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
Response to Threat? 
Perceive Appraise Respond 
• Threat appraisal 
• Coping appraisal
Protection Motivation Theory 
p Threat Appraisal 
n Threat Severity (How bad is it?) 
n Threat Vulnerability (Can it happen to me?) 
p Coping Appraisal 
n Behavioral Efficacy (Can I do something?) 
n Response Efficacy (Will it matter?)
Protection Motivation Theory 
High Coping Low Coping 
High Threat Response Anxiety 
Low Threat Apathy Indifference
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
Physical Impacts (IPCC) 
p Elevated temperatures 
n melting of polar ice 
n damage to and loss of coastal land 
p Weather extremes 
n more rainfall during shorter periods 
n Increased risk of fire 
p Ecosystem disruption 
n stress and death of vegetation 
n migration and extinction of animals 
p Human Health 
n heat stress 
n migration of disease vectors
Psychosocial Impacts 
p Emotional Reactions 
n Fear 
n Apathy 
n Numbing 
p Mental Health 
n PTSD 
n Depression 
n Anxiety 
p Social / Cultural 
n Heat-related issues 
n Intergroup violence 
n Displacement & 
relocation
Positive Psychosocial Impacts 
p Collective efficacy 
p Increased well being 
p Positive coping
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
We’re not always “rational” 
The “rational actor” is… But data shows… 
Constantly calculating costs and 
benefits to make decisions 
We often rely on instinct and 
emotion to make decisions 
Knowledgeable and/or 
information-seeking 
We often make decisions without 
seeking additional information 
An individual decision-maker Decisions are made socially 
Willing to change behavior if 
benefits exceed costs 
We often maintain costly behaviors 
due to habit and/or emotion 
Willing to change behavior given 
sufficient information 
Mass information is not very 
effective in changing behavior 
Likely to make the same decisions 
as others in similar situation 
Consumption is highly varied 
(3x variability in identical houses)
Anchoring 
16% 
Ariely, D. (2009) 
0% 
84%
Anchoring 
16% 
Ariely, D. (2009) 
0% 
84% 
68% 
32%
Endowment Effect 
Students in every other seat were given university mugs. 
How much are you willing 
to pay for a mug? 
For how much money 
would you sell your mug? 
What happened? a) The students with mugs priced them higher. 
b) The students with no mugs priced them higher. 
c) Both sets of students priced them about the same
Endowment Effect 
Students with the mugs were 
willing to sell them for 
$4.50 
Students with no mugs were 
willing to buy them for 
$2.25 
Kahneman, Knetsch, & Thaler (1990)
Psychology and Sustainability 
1. Behavioral Contributions to Climate Change 
2. People’s Understanding of Climate Change 
3. Coping with Perceived Threat 
4. Psychosocial Impacts of Climate Change 
5. Psychological Barriers to Action 
6. Intervening to Change Behavior
Intervention Strategies 
p Framing 
p Defaults 
p Social Norms 
p Feedback 
p Film Campaigns
Framing 
Presentation of information in a way that encourages 
certain interpretations & discourages others. 
“There is no value neutral way of presenting people with information.” 
- Elke Weber, APA 2012
Framing 
p Make it tangible 
p Give examples 
p Use high-impact words 
p Frame in terms of 
losses, rather than gains 
www.cred.columbia.edu
Defaults
Defaults
Social Norms
Social Norms
“Information about the result of a process or 
action that can be used in modification or 
control of a process or system” 
Oxford English Dictionary 
B. Karlin, 2012 
Feedback
Kempton and Layne, 1994
Feedback
Many Films on Sustainability 
B. Karlin 
Film Campaigns 
Food Films 
- Food Inc 
- Fresh 
- Food Fight 
- Ingredients 
- Food Matters 
- Supersize Me 
- The Future of Food 
- The Garden 
- King Corn 
- What's on your plate? 
- Deconstructing supper 
Water Films 
- Flow 
- Blue Gold 
- Tapped 
- Thirst 
- Blue Legacy 
- Story of Bottled Water 
- Last Call at the Oasis 
Climate Films 
- Everything's Cool 
- An Inconvenient Truth 
- 11th hour 
- No Impact Man 
- Collapse 
- Radically Simple 
- Blind Spot 
Transportation Films 
- Who Killed the Electric Car? 
- Revenge of the Electric Car 
- Fuel 
- Crude
Documentaries Today 
Film Campaigns 
"specific social action campaigns for each film and 
documentary designed to give a voice to issues that resonate 
in the films” (Participant Media, 2010) B. Karlin
Film Campaigns 
Britdoc, 2007 B. Karlin
B. Karlin 
Film Campaigns
Film Campaigns 
Storytelling 
- Show and Tell 
Engagement 
-Target and Reach 
Activism 
- Involve and Activate 
Change 
- Measure and Assess
Closing Thoughts 
You hold in your hands the future of the world. 
Raymond Poincare, 1919 
The difference between what we do and 
what we are capable of doing would suffice 
to solve most of the world’s problem. 
Gandhi 
Thank you! 
Beth Karlin (bkarlin@uci.edu)

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The Psychology of Sustainability

  • 1. The Psychology of Sustainability Beth Karlin Transformational Media Lab University of California, Irvine
  • 2. Transformational Media Lab Mission: Our lab studies how technology and new media are (and can be) used to transform individuals, communities, and systems. Issue-based B. Karlin Film Campaigns Smart Grid and Energy Efficiency
  • 3. 1. Technology and new media are changing how people interact with our natural, built, and social worlds. B. Karlin Underlying Assumptions
  • 4. 1. Technology and new media are changing how people interact with our natural, built, and social worlds. 2. There are potential opportunities to leverage these changes for pro-social / pro-environmental benefit. B. Karlin Underlying Assumptions
  • 5. 1. Technology and new media are changing how people interact with our natural, built, and social worlds. 2. There are potential opportunities to leverage these changes for pro-social / pro-environmental benefit 3. A psychological approach provides a theoretical base and empirical methodology to study this potential. B. Karlin Underlying Assumptions
  • 8. Popular Options Alternative Energy Cap and Trade Increased Efficiency
  • 9. But what about people?
  • 10. People are impacting the environment.
  • 11. People are being impacted.
  • 13. People can do something about it.
  • 14. Psychology studies people n Psychology: the scientific study of mental processes and behavior (American Heritage Dictionary) n From the Greek “psyche” (mind, soul) and “logia” (study of) n Areas include: p Clinical – relieving emotional/behavioral dysfunction p Cognitive –mental processes (learning, perception, memory) p Developmental - intellectual, as well as moral development of the mind p Social - reactions to social stimuli and their underlying mental processes p Neurological –behavior that springs from reactions within the nervous system
  • 16. … but all of this
  • 17. Environmental Psychology p The study of human behavior and well-being in relation to the socio-physical environment (Stokols & Altman, 1987) p Concerned with providing a systematic account of the relationship between a person and the environment (Russel & Snodgrass, 1987) p Study of the interrelationship between behavior and experience and the built and natural environment (Bell, et al., 1990)
  • 18. Sustainability Science “emerging field of research dealing with the interactions between natural and social systems, and with how those interactions affect the challenge of sustainability: meeting the needs of present and future generations while substantially reducing poverty and conserving the planet's life support systems” National Academies of Science, 2011
  • 19. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior (APA Task Force on Psychology and Climate Change, 2009)
  • 20. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 21. Types of Consumption Behavior 1. Direct 2. Indirect
  • 24. Direct Energy Use Example: Lighting
  • 25. Behavioral Dimensions Curtailment Efficiency Suffer Spend Karlin et al. (2012)
  • 26. Different Behaviors … Curtailment Efficiency Run full loads Turn off lights Turn off/unplug Efficient Appliances Check toilet for leaks Check for thermal leaks Change light bulb Insulate home
  • 27. …Different Predictors Variable Curtailment Efficiency Gender .031 -.099* Age -.012 .370*** Race -.086* .028 Married -.077 .272*** Education -.019 .107* Income -.052 .172*** Home Type -.021 .284*** Homeowner .004 .425*** Home Size -.030 .281*** Variables tested for differences between feedback Significant differences based on independent sam upsleesr st -atensdt sn on-users Karlin et al. (2012)
  • 28. Karlin et al. (2012) …Different Predictors Variable Curtailment Efficiency Behavioral Beliefs .152*** .167*** Control Beliefs .162*** .028 Normative Beliefs .079 .026 Price Consciousness .134** .192*** Financial Motivation .038 .030 Env. Paradigm .165*** .056 Environmental Norm .232*** .101* Environmental Motivation .196*** .074
  • 29. = Different Behavior Models? Rational Model Moral Model Focus on values Is it the right thing to do? Media & Education Focus on cost Is it in my best interest? Incentives Karlin et al. (2012)
  • 30. Questioning the Model Curtailment Efficiency Run full loads Turn off lights Turn off/unplug Efficient Appliances Check toilet for leaks Check for thermal leaks Change light bulb Insulate home
  • 31. Questioning the Model Low Cost High Cost Infrequent Frequent Maintenance Efficiency Curtailment ?? ? Karlin et al. (2012)
  • 32. Questioning the Model Curtailment Efficiency Maintenance Karlin et al. (2012)
  • 33. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 34. The “Risk Thermostat” Threat response highest: 1. Simple causality 2. Historical precedent 3. Visible/obvious 4. Immediate consequences 5. Caused by an “other” 6. Direct impacts Climate Change: 1. Complex causality 2. Unprecedented 3. Invisible/imperceptible 4. Impacts unclear 5. Natural/collective cause 6. Indirect impacts
  • 38. Is it going to ruin my day?
  • 39. Is it going to ruin my day?
  • 40. Does it have a face?
  • 41. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 42. Response to Threat? Perceive Appraise Respond • Threat appraisal • Coping appraisal
  • 43. Protection Motivation Theory p Threat Appraisal n Threat Severity (How bad is it?) n Threat Vulnerability (Can it happen to me?) p Coping Appraisal n Behavioral Efficacy (Can I do something?) n Response Efficacy (Will it matter?)
  • 44. Protection Motivation Theory High Coping Low Coping High Threat Response Anxiety Low Threat Apathy Indifference
  • 45. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 46. Physical Impacts (IPCC) p Elevated temperatures n melting of polar ice n damage to and loss of coastal land p Weather extremes n more rainfall during shorter periods n Increased risk of fire p Ecosystem disruption n stress and death of vegetation n migration and extinction of animals p Human Health n heat stress n migration of disease vectors
  • 47. Psychosocial Impacts p Emotional Reactions n Fear n Apathy n Numbing p Mental Health n PTSD n Depression n Anxiety p Social / Cultural n Heat-related issues n Intergroup violence n Displacement & relocation
  • 48. Positive Psychosocial Impacts p Collective efficacy p Increased well being p Positive coping
  • 49. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 50. We’re not always “rational” The “rational actor” is… But data shows… Constantly calculating costs and benefits to make decisions We often rely on instinct and emotion to make decisions Knowledgeable and/or information-seeking We often make decisions without seeking additional information An individual decision-maker Decisions are made socially Willing to change behavior if benefits exceed costs We often maintain costly behaviors due to habit and/or emotion Willing to change behavior given sufficient information Mass information is not very effective in changing behavior Likely to make the same decisions as others in similar situation Consumption is highly varied (3x variability in identical houses)
  • 51. Anchoring 16% Ariely, D. (2009) 0% 84%
  • 52. Anchoring 16% Ariely, D. (2009) 0% 84% 68% 32%
  • 53. Endowment Effect Students in every other seat were given university mugs. How much are you willing to pay for a mug? For how much money would you sell your mug? What happened? a) The students with mugs priced them higher. b) The students with no mugs priced them higher. c) Both sets of students priced them about the same
  • 54. Endowment Effect Students with the mugs were willing to sell them for $4.50 Students with no mugs were willing to buy them for $2.25 Kahneman, Knetsch, & Thaler (1990)
  • 55. Psychology and Sustainability 1. Behavioral Contributions to Climate Change 2. People’s Understanding of Climate Change 3. Coping with Perceived Threat 4. Psychosocial Impacts of Climate Change 5. Psychological Barriers to Action 6. Intervening to Change Behavior
  • 56. Intervention Strategies p Framing p Defaults p Social Norms p Feedback p Film Campaigns
  • 57. Framing Presentation of information in a way that encourages certain interpretations & discourages others. “There is no value neutral way of presenting people with information.” - Elke Weber, APA 2012
  • 58. Framing p Make it tangible p Give examples p Use high-impact words p Frame in terms of losses, rather than gains www.cred.columbia.edu
  • 63. “Information about the result of a process or action that can be used in modification or control of a process or system” Oxford English Dictionary B. Karlin, 2012 Feedback
  • 66. Many Films on Sustainability B. Karlin Film Campaigns Food Films - Food Inc - Fresh - Food Fight - Ingredients - Food Matters - Supersize Me - The Future of Food - The Garden - King Corn - What's on your plate? - Deconstructing supper Water Films - Flow - Blue Gold - Tapped - Thirst - Blue Legacy - Story of Bottled Water - Last Call at the Oasis Climate Films - Everything's Cool - An Inconvenient Truth - 11th hour - No Impact Man - Collapse - Radically Simple - Blind Spot Transportation Films - Who Killed the Electric Car? - Revenge of the Electric Car - Fuel - Crude
  • 67. Documentaries Today Film Campaigns "specific social action campaigns for each film and documentary designed to give a voice to issues that resonate in the films” (Participant Media, 2010) B. Karlin
  • 68. Film Campaigns Britdoc, 2007 B. Karlin
  • 69. B. Karlin Film Campaigns
  • 70. Film Campaigns Storytelling - Show and Tell Engagement -Target and Reach Activism - Involve and Activate Change - Measure and Assess
  • 71. Closing Thoughts You hold in your hands the future of the world. Raymond Poincare, 1919 The difference between what we do and what we are capable of doing would suffice to solve most of the world’s problem. Gandhi Thank you! Beth Karlin (bkarlin@uci.edu)