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Transformational Media: 
A New Approach to Sustainability 
Beth Karlin 
Center for Unconventional Security Affairs 
University of California, Irvine
Center for Unconventional Security Affairs 
Mission: 
The Center for Unconventional Security Affairs (CUSA) addresses the 
human and environmental security challenges of the twenty-first century 
through innovative research and education programs that integrate experts 
from the public and private sector. 
Unconventional 
Security Research 
Group 
Transformational 
Media Lab eARTh Studio 
B. Karlin
Transformational Media Lab 
Transformation - change in form, appearance, nature, or character 
Individual Community 
Media – means of communication that reach large numbers of people 
System 
Social 
Industrial 
Lab - Place, situation, or set of conditions conducive to investigation/experimentation
Underlying Assumptions 
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
B. Karlin
Underlying Assumptions 
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
2. There are potential opportunities to leverage these 
changes for pro-social / pro-environmental benefit. 
B. Karlin
Underlying Assumptions 
1. Technology and new media are changing how people 
interact with our natural, built, and social worlds. 
2. There are potential opportunities to leverage these 
changes for pro-social / pro-environmental benefit 
3. A psychological approach provides a theoretical base 
and empirical methodology to study this potential. 
B. Karlin
Transformational Media Lab 
Mission: 
Our lab studies how technology and new media are (and can be) 
used to transform individuals, communities, and systems. 
Documentary 
Film 
Campaigns 
Home Energy 
Management 
B. Karlin
Energy Feedback 
“Information about the result of a process or 
action that can be used in modification or 
control of a process or system” 
Oxford English Dictionary 
B. Karlin
Energy Feedback 
1888
Energy Feedback 
— Average frequency: monthly 
(approx. 12 data points/year) 
— Average frequency: hourly 
(approx 8,760 data points/year) 
B. Karlin
Kempton and Layne, 1994
How much energy does your washer use?
How about your whole house?
Small Changes, Big Impacts 
Energy usage tells its own story... 
Power Consumption (Watts) 
$9.24 $5.28 Savings: $3.96 
43% 
And the computer 
is still plugged in… 
B. Karlin 
(uci@home project)
Savings Add Up 
“Household actions can provide a behavioral wedge to rapidly 
reduce carbon emissions …” 
• 5-12% reduction in 5 years 
• 9-22% reduction in 10 years 
“…without waiting for new technologies or regulations or 
changing household lifestyle.” 
Dietz, Gardner, Gilligan, Stern, & Vandenbergh (2009) 
B. Karlin
Public and private interest 
B. Karlin
Over 200 devices on the market 
(Karlin, Ford, & Squiers, in press) B. Karlin
Feedback is effective… 
— 100+ studies conducted since 1976 
— Reviews found average 10% savings 
— Mean r-effect size = .1174 (p < .001) 
• Significant variability in effects 
(from negative effects to over 20% savings) 
Darby, 2006; Ehrhardt-Martinez et al., 2010; 
Fischer, 2008; Karlin & Zinger, under review B. Karlin
Feedback i✗s c an be effective… 
— 100+ studies conducted since 1976 
— Reviews found average 10% savings 
— Mean r-effect size = .1174 (p < .001) 
• Significant variability in effects 
(from negative effects to over 20% savings) 
Da rby, 2006; Ehrhardt-Martinez et al., 2010; 
Fischer, 2008; Karlin & Zinger, in preparation 
B. Karlin
✗ can be effective… 
Feedback is 
It depends… 
Moderators identified in meta-analysis 
• Study population (WHO?) 
• Study duration (HOW LONG?) 
• Frequency of feedback (HOW OFTEN?) 
• Feedback medium (WHAT TYPE?) 
• Disaggregation (WHAT LEVEL?) 
• Comparison (WHAT MESSAGE?) 
Karlin & Zinger, in preparation B. Karlin
Feedback i✗s c an be effective… 
It 
depends. 
. 
. 
Ehrhardt-­‐Martinez, 
Laitner, 
& 
Donnely., 
2010 
10% 
5% 
15% 
2% 
20% 
average 
savings
Data Granularity 
• Monthly 12 
• Daily 365 
• Hourly 8,760 
• Continuous 31,536,000 
B. Karlin
Data Granularity 
(up to 6.3 trillion data points/year) 
blu-ray netflix 
streaming 
200 microsecond sampling 
B. Karlin
Feedback i✗s c an be effective… 
B. Karlin
Information Overload 
B. Karlin, 2012
What is Framing? 
Presentation of information in a way that encourages certain 
interpretations & discourages others. 
“There is no value neutral way of presenting people with information.” 
- Elke Weber, APA 2012 
B. Karlin
How much energy does your washer use? 
1079 KwH/year 
65.9 Billion 
5.8% of average home 
$$$ 
$.25/load 
$85/year 
B. Karlin
Feedback is 
It depends... 
✗ can be effective… 
Impacts of leaving your router on when not in use 
1 
2 
3 
4 
5 
Leaving your router on wastes energy. 
Turning your router off when not in use saves .07 kWh per day. 
If you turn your router off when not in use, you can save $2.63/year. 
A router left on all day uses the equivalent of 37 AA batteries. 
If all Americans turn off routers, we would save over $800 million/year. 
B. Karlin
There are benefits to simplicity… 
B. Karlin
But it’s not always that easy… 
B. Karlin
Transformational Media Lab 
Mission: 
Our lab studies how media is (and can be) used to transform 
individuals, communities, and systems. 
Documentary 
Film 
Campaigns 
B. Karlin 
Home Energy 
Management
History of Documentary 
“We believe that the cinema’s capacity for getting around, for 
observing and selecting from life itself, can be exploited in a 
new and vital art form” 
John Grierson 
First Principles of Documentary, 1932 
B. Karlin, 2012
History of Documentary 
Romanticism 
historical 
cinéma vérité 
Propagandist
Documentaries Today 
“docu-ganda” 
Director as subject 
Philanthropic ventures 
Theatrical release 
B. Karlin
Documentaries Today 
Britdoc, 2007 B. Karlin
Documentaries Today 
"specific social action campaigns for each film and 
documentary designed to give a voice to issues that resonate 
in the films” (Participant Media, 2010) 
B. Karlin
A Recipe for Success? 
B. Karlin 
Film 
Campaign 
Social 
Change 
If you build it, they will they come.
Many Films on Sustainability 
B. Karlin 
Food Films 
- Food Inc 
- Fresh 
- Food Fight 
- Ingredients 
- Food Matters 
- Supersize Me 
- The Future of Food 
- The Garden 
- King Corn 
- What's on your plate? 
- Deconstructing supper 
Water Films 
- Flow 
- Blue Gold 
- Tapped 
- Thirst 
- Blue Legacy 
- Story of Bottled Water 
- Last Call at the Oasis 
Climate Films 
- Everything's Cool 
- An Inconvenient Truth 
- 11th hour 
- No Impact Man 
- Collapse 
- Radically Simple 
- Blind Spot 
Transportation Films 
- Who Killed the Electric Car? 
- Revenge of the Electric Car 
- Fuel 
- Crude
“We often see multiple films on a very similar subject or with a 
similar social change goal. 
Within the range of storytelling, some methods truly speak to an 
audience by sparking real emotions...and others do little more 
than entertain or inform.” 
Emily Verellen, 2010 
The Fledgling Fund 
Different Outcomes 
B. Karlin
What are we missing? 
What is a campaign? 
What is going on here? 
How do we measure change? 
B. Karlin 
Film 
Campaign 
Social 
Change 
If you build it, they will they come.
Film 
Campaign 
Social 
Change 
From Recipes to Models 
B. Karlin
Film 
Campaign 
Social 
Change 
From Recipes to Models 
Ingredients Key Activities & Processes Metrics 
B. Karlin
From Recipes to Models 
Ingredients Key Activities & Processes Metrics 
B. Karlin 
Film 
Campaign 
Social 
Change
Builds on existing theory 
From Dichotomies of Power 
1. Opportunity 
2. Compelling story 
3. Charismatic leaders 
4. Infrastructure 
B. Karlin
Learns from observation 
B. Karlin
And closer investigation
To Develop Models of Change 
Storytelling 
- Show and Tell 
Engagement 
-Target and Reach 
Activism 
- Involve and Activate 
Change 
- Measure and Assess
Three Key Insights 
Storytelling 
- Evoke Morals 
Engagement 
- Dimensions of Viewer Experience 
Activism 
- Leverage Existing Networks
Evoke Morals 
Five Moral Foundations, Haidt et al. B. Karlin
Evoke Morals 
B. Karlin
Evoke Morals 
— Don’t be afraid to take a stand and engage moral arguments. 
— Incorporate sanctity and purity into discussion of climate. 
— Use a variety of opinion leaders and authority figures. 
B. Karlin
Dimensions of Viewer Experience 
1. Where is the viewer? (spatial) 
2. Who are they with? (social) 
3. Do they have to pay? (financial) 
4. Is it part of an event or experience? 
(organizational) 
B. Karlin
Dimensions of Viewer Experience 
1. Theatrical 
2. Festivals 
3. Event release 
4. DVD 
5. Product Sales 
6. Screenings 
7. Broadcast 
8. Digital 
9. Viewing parties 
B. Karlin
Dimensions of Viewer Experience 
B. Karlin 
1. Theatrical 
2. Festivals 
3. Event release 
4. DVD 
5. Product Sales 
6. Screenings 
7. Broadcast 
8. Digital 
9. Viewing parties
Dimensions of Viewer Experience 
B. Karlin 
1. Theatrical 
2. Festivals 
3. Event release 
4. DVD 
5. Product Sales 
6. Screenings 
7. Broadcast 
8. Digital 
9. Viewing parties
Leverage Existing Networks 
Social Media ≠ Social Networks 
B. Karlin, 2012
Leverage Existing Networks 
B. Karlin
Leverage Existing Networks
Leverage Existing Networks
Leverage Existing Networks 
— Schools 
— Places of worship 
— Community groups 
— Online forums 
B. Karlin
Closing Thoughts 
“It is far better to adapt the technology to the user than to 
force the user to adapt to the technology.” 
– Larry Marine 
Beth Karlin 
Transformational Media Lab 
University of California, Irvine 
Email: bkarlin@uci.edu 
Web: www.cusa.uci.edu

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Transformational Media: A New Approach to Sustainability

  • 1. Transformational Media: A New Approach to Sustainability Beth Karlin Center for Unconventional Security Affairs University of California, Irvine
  • 2. Center for Unconventional Security Affairs Mission: The Center for Unconventional Security Affairs (CUSA) addresses the human and environmental security challenges of the twenty-first century through innovative research and education programs that integrate experts from the public and private sector. Unconventional Security Research Group Transformational Media Lab eARTh Studio B. Karlin
  • 3. Transformational Media Lab Transformation - change in form, appearance, nature, or character Individual Community Media – means of communication that reach large numbers of people System Social Industrial Lab - Place, situation, or set of conditions conducive to investigation/experimentation
  • 4. Underlying Assumptions 1. Technology and new media are changing how people interact with our natural, built, and social worlds. B. Karlin
  • 5. Underlying Assumptions 1. Technology and new media are changing how people interact with our natural, built, and social worlds. 2. There are potential opportunities to leverage these changes for pro-social / pro-environmental benefit. B. Karlin
  • 6. Underlying Assumptions 1. Technology and new media are changing how people interact with our natural, built, and social worlds. 2. There are potential opportunities to leverage these changes for pro-social / pro-environmental benefit 3. A psychological approach provides a theoretical base and empirical methodology to study this potential. B. Karlin
  • 7. Transformational Media Lab Mission: Our lab studies how technology and new media are (and can be) used to transform individuals, communities, and systems. Documentary Film Campaigns Home Energy Management B. Karlin
  • 8. Energy Feedback “Information about the result of a process or action that can be used in modification or control of a process or system” Oxford English Dictionary B. Karlin
  • 10. Energy Feedback — Average frequency: monthly (approx. 12 data points/year) — Average frequency: hourly (approx 8,760 data points/year) B. Karlin
  • 12. How much energy does your washer use?
  • 13. How about your whole house?
  • 14. Small Changes, Big Impacts Energy usage tells its own story... Power Consumption (Watts) $9.24 $5.28 Savings: $3.96 43% And the computer is still plugged in… B. Karlin (uci@home project)
  • 15. Savings Add Up “Household actions can provide a behavioral wedge to rapidly reduce carbon emissions …” • 5-12% reduction in 5 years • 9-22% reduction in 10 years “…without waiting for new technologies or regulations or changing household lifestyle.” Dietz, Gardner, Gilligan, Stern, & Vandenbergh (2009) B. Karlin
  • 16. Public and private interest B. Karlin
  • 17. Over 200 devices on the market (Karlin, Ford, & Squiers, in press) B. Karlin
  • 18. Feedback is effective… — 100+ studies conducted since 1976 — Reviews found average 10% savings — Mean r-effect size = .1174 (p < .001) • Significant variability in effects (from negative effects to over 20% savings) Darby, 2006; Ehrhardt-Martinez et al., 2010; Fischer, 2008; Karlin & Zinger, under review B. Karlin
  • 19. Feedback i✗s c an be effective… — 100+ studies conducted since 1976 — Reviews found average 10% savings — Mean r-effect size = .1174 (p < .001) • Significant variability in effects (from negative effects to over 20% savings) Da rby, 2006; Ehrhardt-Martinez et al., 2010; Fischer, 2008; Karlin & Zinger, in preparation B. Karlin
  • 20. ✗ can be effective… Feedback is It depends… Moderators identified in meta-analysis • Study population (WHO?) • Study duration (HOW LONG?) • Frequency of feedback (HOW OFTEN?) • Feedback medium (WHAT TYPE?) • Disaggregation (WHAT LEVEL?) • Comparison (WHAT MESSAGE?) Karlin & Zinger, in preparation B. Karlin
  • 21. Feedback i✗s c an be effective… It depends. . . Ehrhardt-­‐Martinez, Laitner, & Donnely., 2010 10% 5% 15% 2% 20% average savings
  • 22. Data Granularity • Monthly 12 • Daily 365 • Hourly 8,760 • Continuous 31,536,000 B. Karlin
  • 23. Data Granularity (up to 6.3 trillion data points/year) blu-ray netflix streaming 200 microsecond sampling B. Karlin
  • 24. Feedback i✗s c an be effective… B. Karlin
  • 25. Information Overload B. Karlin, 2012
  • 26. What is Framing? Presentation of information in a way that encourages certain interpretations & discourages others. “There is no value neutral way of presenting people with information.” - Elke Weber, APA 2012 B. Karlin
  • 27. How much energy does your washer use? 1079 KwH/year 65.9 Billion 5.8% of average home $$$ $.25/load $85/year B. Karlin
  • 28. Feedback is It depends... ✗ can be effective… Impacts of leaving your router on when not in use 1 2 3 4 5 Leaving your router on wastes energy. Turning your router off when not in use saves .07 kWh per day. If you turn your router off when not in use, you can save $2.63/year. A router left on all day uses the equivalent of 37 AA batteries. If all Americans turn off routers, we would save over $800 million/year. B. Karlin
  • 29. There are benefits to simplicity… B. Karlin
  • 30. But it’s not always that easy… B. Karlin
  • 31. Transformational Media Lab Mission: Our lab studies how media is (and can be) used to transform individuals, communities, and systems. Documentary Film Campaigns B. Karlin Home Energy Management
  • 32. History of Documentary “We believe that the cinema’s capacity for getting around, for observing and selecting from life itself, can be exploited in a new and vital art form” John Grierson First Principles of Documentary, 1932 B. Karlin, 2012
  • 33. History of Documentary Romanticism historical cinéma vérité Propagandist
  • 34. Documentaries Today “docu-ganda” Director as subject Philanthropic ventures Theatrical release B. Karlin
  • 36. Documentaries Today "specific social action campaigns for each film and documentary designed to give a voice to issues that resonate in the films” (Participant Media, 2010) B. Karlin
  • 37. A Recipe for Success? B. Karlin Film Campaign Social Change If you build it, they will they come.
  • 38. Many Films on Sustainability B. Karlin Food Films - Food Inc - Fresh - Food Fight - Ingredients - Food Matters - Supersize Me - The Future of Food - The Garden - King Corn - What's on your plate? - Deconstructing supper Water Films - Flow - Blue Gold - Tapped - Thirst - Blue Legacy - Story of Bottled Water - Last Call at the Oasis Climate Films - Everything's Cool - An Inconvenient Truth - 11th hour - No Impact Man - Collapse - Radically Simple - Blind Spot Transportation Films - Who Killed the Electric Car? - Revenge of the Electric Car - Fuel - Crude
  • 39. “We often see multiple films on a very similar subject or with a similar social change goal. Within the range of storytelling, some methods truly speak to an audience by sparking real emotions...and others do little more than entertain or inform.” Emily Verellen, 2010 The Fledgling Fund Different Outcomes B. Karlin
  • 40. What are we missing? What is a campaign? What is going on here? How do we measure change? B. Karlin Film Campaign Social Change If you build it, they will they come.
  • 41. Film Campaign Social Change From Recipes to Models B. Karlin
  • 42. Film Campaign Social Change From Recipes to Models Ingredients Key Activities & Processes Metrics B. Karlin
  • 43. From Recipes to Models Ingredients Key Activities & Processes Metrics B. Karlin Film Campaign Social Change
  • 44. Builds on existing theory From Dichotomies of Power 1. Opportunity 2. Compelling story 3. Charismatic leaders 4. Infrastructure B. Karlin
  • 47. To Develop Models of Change Storytelling - Show and Tell Engagement -Target and Reach Activism - Involve and Activate Change - Measure and Assess
  • 48. Three Key Insights Storytelling - Evoke Morals Engagement - Dimensions of Viewer Experience Activism - Leverage Existing Networks
  • 49. Evoke Morals Five Moral Foundations, Haidt et al. B. Karlin
  • 50. Evoke Morals B. Karlin
  • 51. Evoke Morals — Don’t be afraid to take a stand and engage moral arguments. — Incorporate sanctity and purity into discussion of climate. — Use a variety of opinion leaders and authority figures. B. Karlin
  • 52. Dimensions of Viewer Experience 1. Where is the viewer? (spatial) 2. Who are they with? (social) 3. Do they have to pay? (financial) 4. Is it part of an event or experience? (organizational) B. Karlin
  • 53. Dimensions of Viewer Experience 1. Theatrical 2. Festivals 3. Event release 4. DVD 5. Product Sales 6. Screenings 7. Broadcast 8. Digital 9. Viewing parties B. Karlin
  • 54. Dimensions of Viewer Experience B. Karlin 1. Theatrical 2. Festivals 3. Event release 4. DVD 5. Product Sales 6. Screenings 7. Broadcast 8. Digital 9. Viewing parties
  • 55. Dimensions of Viewer Experience B. Karlin 1. Theatrical 2. Festivals 3. Event release 4. DVD 5. Product Sales 6. Screenings 7. Broadcast 8. Digital 9. Viewing parties
  • 56. Leverage Existing Networks Social Media ≠ Social Networks B. Karlin, 2012
  • 60. Leverage Existing Networks — Schools — Places of worship — Community groups — Online forums B. Karlin
  • 61. Closing Thoughts “It is far better to adapt the technology to the user than to force the user to adapt to the technology.” – Larry Marine Beth Karlin Transformational Media Lab University of California, Irvine Email: bkarlin@uci.edu Web: www.cusa.uci.edu