1. DWIGHT MCNEILL JR
PO Box 2017 | Raeford, NC, 28376 | 251-423-3040 | dwightmcneilljr@aol.com
QUALIFICATIONS SUMMARY
Results-driven with an emphasis on time management and decision making
Skilled coordinator with experience in the areas of problem solving and troubleshooting with minimal supervision
Highly resourceful with the ability to adapt to new concepts and procedures quickly
Ability to foster communication across multiple channels
Strong attention to detail and precision
Maintains relationships with vehicle dealers and vendors
Proficient in Microsoft Word, Excel, Access and Power Point
Resourceful and self-confident; can get the job done, and do it well
Reputation for excellence and high quality service
EDUCATION
Master of Science
Troy University
December 2015
Major: Strategic Communication
Related course work: Strategic communication theories, public relations, communication law & ethics,
communication and influence, emerging media, inquiry and research, leadership and media strategies,
organizational communication
Overall GPA 3.7/4.0
Bachelor of Arts December 2011
Alabama State University
Major: Communications
Related course work: Mass media & society, newswriting, ethical issues, communication law, digital audio
workstation theory, audio production, digital audio mastering.
EXPERIENCE
Remarketing Inventory Coordinator
Enterprise Rent-A-Car
June 2015 to Present
Organize and account for fluctuating inventory
Control the organization and inventory of parking within the facility
Evaluate damage of each individual vehicle and recommend specific body/interior repair and vending
Facilitate the delete process and ensure deactivated vehicles are ready to be sold.
Disperse drivers daily to deliver sold vehicles to designated dealers.
Secure funds for sold vehicles.
Act as a liaison between the M9 delete lot and HH delete lot
Updates system throughout remarketing process.

2. Service Agent February 2008 to June 2015
Enterprise Rent-A-Car
Clean vehicle exterior by hand, brush or by operating washing equipment.
Polish, dry and clean vehicle windshields, windows, lights, mats and
exterior body by hand.
Determine need for and add windshield fluid, gas, oil, water and antifreeze.
Assist with local automobile deliveries.
Perform miscellaneous job-related duties as assigned.
Used interpersonal skills to communicate to management and customers
Was a contestant in the car wash contest in 2010; made it to the finals in
Texas
Teacher March 2014 to June 2014
Westover Middle School
Developed interesting course plans to meet academic, intellectual and social needs of students.
Combined discipline plan with effective measures and various lesson plans to increase concentration,
participation and progress student accountability.
Customer Service Representative August 2013 to March 2014
Sykes
Attracts potential customers by answering product and service questions; suggesting information about other
products and services.
Opens customer accounts by recording account information.
Maintains financial accounts by processing customer adjustments.
Contributes to team effort by accomplishing related results as needed.
Shipment Specialist
Erico Inc
August 2012 to May 2013
Start up and stop equipment.
Assist with production line in factories.
Clean production area.
Sweep, mop, and remove debris.
Load and unload items from machines, carts, and dollies.
Feed or place items onto equipment for processing.