This candidate seeks to utilize their skills and experience gained over 5+ years working in data analysis, customer service, and project management to enhance a company's productivity and reputation. They have a background in finance, accounting, and business with a Master's degree in banking and insurance. Key skills include team leadership, communication, Microsoft Office, time management, problem solving, and data analysis. Previous experience includes roles managing teams and clients, data validation, reporting, and training as a Senior Process Associate at Tata Consultancy and as an Arbitrage Operator. Awards and achievements are noted from previous employers for outstanding contributions and performance.
Over 9 years’ experience in Project Management, Team Management, Taxonomy & Content management and Customer Service. Possess excellent interpersonal and organizational skills with proven abilities in planning and management. Possess exceptional communication, presentation and analytical skills
Over 9 years’ experience in Project Management, Team Management, Taxonomy & Content management and Customer Service. Possess excellent interpersonal and organizational skills with proven abilities in planning and management. Possess exceptional communication, presentation and analytical skills
I am a science graduate with 5 years and 7 months of total experience. 1 year in calling profile with Wipro BPO, 4 years and 10 months into HR Outsourcing with AonHewitt and 2 Years 4 Months with SoftwareONE into Software Licensing and Master Data Management.
Currently Working as a Service Delivery Leader with SoftwareONE.
The Internal Communication function has matured in recent years, and during this growth it has changed shape and taken on new roles and skills. What does this mean for internal communicators and their teams, and for organizations going forward? In this webinar Andrew Blacknell draws on his insight, recent research and case studies to help communicators understand how and why it has changed, and what the role might look like in the future. Andrew also talks with Elaine MacFarlane, VP, Global Internal Communications at GSK, to get a view of internal communications from inside GSK.
What you will take away:
- How Internal Communication is maturing as a function
- How the changing structure of organizational comms impacts IC
- The benefits of comms technology for IC strategies
- The importance of investing in line manager / leadership comms
- Defining benchmarks to measure IC success
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
1. CAREER OBJECTIVE
My goal is to become associated with a company where I can utilize my skills and gain further
experience while enhancing the company’s productivity and reputation.
PROFILE
Team Leadership/TeamWork
Good Communication Skills
Advance level userforMicrosoftOffice-MSWord,Outlook,Excel,andPowerPoint
Flexibility/Adaptability/ManagingMultiplePriorities
Knowledgeof Internet
Time Management
CustomerService
Data Entry
ProblemResolution/Reasoning/Creativity
Mentoring
Supervision.
PROFESSIONAL EXPERIENCE
SENIOR PROCESS ASSOCIATE | TATA CONSULTANCY SERVICES | SEPT’2011 TO NOV’16
5 Years & 1 months of experience as a SENIOR PROCESS ASSOCIATE
Key Responsibilities:
Handlingthe teamof 5 FTE’s as a SPOC.
Single Pointof ContactforClients
Maintaineffectivecontrol environmentwithinthe BAUprocesstoensure dataaccuracy and
completeness
Data Validation
Managing data qualityandoperational KPIreportingandvariousprojects/initiativestoimprove
existingandproposedprocesses.
HandlingAdhocProjects
ProvidingProcessTraining
Handlinga wide range of diverse,sensitiveandconfidential activitieswithinacustomerfacing
environment.
Data Analysis
ARBITRAGE OPERATOR | C.R. KOTHARI &SONS PVT.LTD | APRIL’2008 TO AUGUST’2011
3 years & 4 Months of Experience as an Arbitrage operator of NSE, BSE & F&O
Shraddha Shah
Contact: Mobile: +971562310829
Email:Shahsh06@gmail.com
2. ACHIEVEMENTS
Received NIELSEN GOLD AWARD for the year 2011-12 for outstanding contribution in
completion of project palm in TCS.
Received SERVICE & COMMITMENT AWARD in recognition of 3 Years of devoted service in TCS.
Received Nielsen Award for being a Key Contributor in successful Completion of MEA-RD Clean-
up Project for the year 2015.
Received THE GLOBAL OPERATION LETTER OF DISTINCTION for the month of Sept’15 from
NIELSEN for outstanding Performance in the team.
Received several other Certifications, Monetary Reward & TCS GEMS from TCS,
EDUCATIONAL CREDENTIALS
M.COM | 2013 | MAHARAJA SAYAJIRAO UNIVERSITY VADODARA
Major: Banking& Insurance | %obtained:47%
B.COM | 2011 | MAHARAJA SAYAJIRAO UNIVERSITY VADODARA
Major: Accounting& Finance |%obtained:55%
H.S.C | 2008 | CONVENT OF JESUS & MARY’S HIGH SCHOOL, VADODARA
Major: Commerce | %obtained:73%
S.S.C | 2006 | JAI AMBE VIDYALAYA, VADODARA
%obtained:73%
PROFESSIONALSKILLS & STRENGHTS
Sincere
Committed&Dedicatedtowardswork
Responsible &Flexible
Optimistic
Passport No: K7084370 (Issued: - 27/08/2012– Expiry: - 23/08/2022)
Date of Birth: 29tH
January 1990
Gender: Female
Marital Status: Married
Language Proficiency: English, Hindi, Gujarati
Hobbies: Travelling, Making New friends, Dancing & Listening Music
Visa Status: Spouse Visa