Nadia Quattromini is an experienced Administrative Assistant seeking a new opportunity. She has over 10 years of experience in various administrative roles, including her current role as Administrative Assistant to the Director of Patient Services at Central Community Care Access Centre. She manages the director's calendar, meetings, expenses, and confidential patient information. Nadia is proficient in Microsoft Office applications and the client health information system CHRIS. She aims to provide excellent customer service and achieve business objectives.

1. Nadia Quattromini
47 October Lane, Aurora ON 289.221.2907 nadia4mini@gmail.com
Profile
A highly motivated Administrative Assistant with enthusiasm and drive to achieve business
excellence. Meticulous and systematic with proven ability to manage projects from start to finish with
minimal supervision. Strong technical skills including: Proficient in MS Outlook Calendar, Word,
Excel, Power Point, Access, CHRIS (Client Health & Related Information System) familiarity with
Prezi.
Professional
Experience
Administration
 Manage Director’s calendar while anticipating needs for each day
 Plan and organize meetings, prepare supporting materials in advance of meetings including
agenda preparation. Compile minutes and follow through on action items
 Manage and prioritize day-to-day administrative support including mail, telephone screening,
voice mail, email; reconcile, prepare and submit Director’s expenses as incurred; drafting
correspondence, conference/course registration
 Manage highly confidential matters with diplomacy, sensitivity and discretion, including
respecting PHIPA laws when dealing with patient related information
 Handle confidential material/documents for unionized and non-unionized staff hiring, transferring,
termination and LOA for six Patient Services Community Teams for Central CCAC
 Participate in various committees including Abuse Resources Committee, Infection Prevention
and Control, On-Call Staff Schedule Administration
 Participated in Value Stream Analysis’s as the administration representative, for HR and IT
processes
 Formed strong working relationships with team members across the organization in order to
accomplish tasks – IT, Decision Support, Finance, Professional Practice, Contact Centre
 Committed to promoting a safe and healthy workplace by staying up to date on learning e-
learning modules such as Practicing Proper Hand Hygiene, WHIMIS, and AODA
Process Improvement and Analysis
 Established business processes between cross functional teams and acted as primary
contact/liaison for internal external stakeholders following rollout of various projects to provide
post implementation support
 Conducted analysis of business requirements and contributed to the planning, design and
implementation of process improvement within e-commerce and supply chain management
 Instituted and maintained various MS Access tracking tools to keep peers and management
informed on project progress
Training and Education
 Responsible for training and educating Canadian Tire vendors on North American and Offshore
Vendor Compliance program through vendor meetings, written communication, and vendor
education sessions
 Provided clear and concise training, coaching and guidance to new team members on Electronic
Commerce, Supplier Performance teams
 Participated in the creation of a Standard Operating Procedures Manual between Canadian Tire
and the third party Web Forms provider, and presented to internal stakeholders
 While in school, worked part-time as a Teacher’s Assistant for a class of 18 students in HTML,
JavaScript and Visual Basic

2. Nadia Quattromini
47 October Lane, Aurora, ON 289.221.2907 nadia4mini@gmail.com
Skills  Excellent Organization and Time Management skills
 Ability to manage changing/conflicting priorities and make effective decisions
 Ability to communicate effectively across all levels of the organization with
professionalism, courtesy and tact
 Self-starter: take initiative and demonstrate a flexible approach in responding to needs as
they arise
 Customer service focused: focused on achieving objectives and customer satisfaction.
Dedicated to Client-centred service, and patient focused in all aspects of my work where
applicable
 Fluent in Italian, both written and verbal
 Strong Technical Skills: Proficient in MS Outlook Calendar, Word, Excel, Power Point,
Access, CHRIS, Familiarity with Prezi
Wok History
 Central Community Care Access Centre
Administrative Assistant to Director, Patient Services
Facilities Coordinator
June 2011 to Present
 Canadian Tire Corporation
Supply Chain Process Analyst
Supplier Performance Analyst
Electronic Commerce Coordinator
May 2001 to February 2009
 ICG Propane Inc. Division of Petro Canada
Jr. Systems Analyst
Credit and Collection Analyst
Office Clerk
August 1990 to April 2001
 Herzing Institute
Teacher’s Assistant in HTML, JavaScript and Visual Basic
November 2000 to April 2001
Education
 Diploma, Information
Technology and
Networking Herzing Institute, Toronto, ON April 2001
References References are available on request.