This document provides a summary of the candidate's work experience as an executive assistant and skills obtained in that role. It details positions held as an executive assistant from 2016 to 2010 supporting CEOs, managing directors, and other senior executives at various companies in industries including software, infrastructure, and accommodation services. The key responsibilities and achievements highlighted include managing schedules and appointments, arranging meetings and travel, liaising with internal and external stakeholders, handling communications and correspondence, and providing administrative and operations support. Human resources and information technology skills are also listed.

1. (01/2/2016 Onwards) Executive Assistant to CEO and Admin Incharge, Zenoti (Urenok Software Solutions Pvt
Ltd)., Cyber Towers, Hyderabad
An easy to use, web-based spa and salon software with best management practices integrated into the software. With
Zenoti is a real business results oriented which will like increase customer loyalty, increase revenue, and reduce
administration. Zenoti is the right solution for all Beauty and Wellness industry, because the software is
comprehensive, incredibly easy to use, and solves business challenges.
Skills Obtained and Key Achievements as Executive Assistant:
• Management of the MD’s diary and appointments and helped MD manage output, workflow and office deadlines
• Spearheaded the systemic review of organising the database of the project; justified the most appropriate type of
database, flat-file or relational, to organise a given set of data.
• Liaise with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes
along with all the other MD’s correspondence.
• Guest relations / arranging travel and accommodation for VIP guests visiting us
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences,
and travel.
• Represents the executive by attending meetings in the executive's absence; speaking for the executive.
Skills Obtained and Key Achievements Operations / Administration responsibilities:
• Maintaining Monthly Attendance Register for Staff, Housekeeping & as well as for Security people.
• Supervise administrative staff, including determining workloads and schedules,
• Provide computer hardware support to office staff. Coordinate IT
• Support with an outside contractor on server support, purchase IT equipment, and coordinate with parent and
other subsidiary company IT personnel.
• Ensure that all work is completed in a priority basis; work meets a high degree of professionalism, quality
and craftsmanship.
• Assist with budget creation and oversight responsibilities for personnel and day-to-day office operating costs.
• Conduct human resources/administrative staff meetings (G & A) and conferences with senior management
and administrative staff to discuss operating problems.
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Permanent Address:
Jubilee Hills, Hyderabad.
Mobile: +91 (0) 9985559181
Email : priya_kutty05@yahoo.co.in
PRIYA RAJAN

2. • Contribute innovation to the creation of company policies and procedures that facilitate best practice
management applications; generates suggestions for improving organizational work structure and work
processes.
(14/4/2015 Onwards) Executive Assistant to Managing Director, OSR Infra Pvt Ltd., Hyderabad
OSR is a Infra Private Limited was registered specifically to deal with Agri warehousing Business and closely
working with FCI (Food Corporation of India) and State Government authorities having its HO located in Hyderabad.
Skills Obtained and Key Achievements as Executive Assistant:
• Spearheaded the systemic review of organising the database of the project; justified the most appropriate type of
database, flat-file or relational, to organise a given set of data.
• Management of the MD’s diary and appointments and helped MD manage output, workflow and office deadlines.
• Liaise with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes
along with all the other MD’s correspondence.
• Maintain a comprehensive filing system & undertook research and promotional work
• Co-ordinate MD’s travel in conjunction with in-house travel group & accommodation when required
• Tabulate and retrieve MD’s official expenditures and claims
• Responsible for International and Domestic Air ticketing and Hotel Bookings.
• Guest relations / arranging travel and accommodation for VIP guests visiting us
• Screening telephone calls, enquiries and requests and handling them and fulfilling the requirement of the caller
• Monitoring all of the MD’s incoming and outgoing communications and preparing correspondence
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text,
data, and graphics.
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents;
collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences,
and travel.
• Represents the executive by attending meetings in the executive's absence; speaking for the executive.
• Liaising with company secretary and all other in house departments.
• Personal works like making his utility bills, his family ticketing, accommodation booking, etc.,
• Maintain Boards of Directors meeting minutes books and associated records and handles executive confidential
matters.
• Organize and manage the control of all documentation and record retention systems
(25/9/2013 Onwards) Executive Assistant to Managing Director, Admin and Grievance Incharge Corporate
Solutions Redefined India Pvt Ltd., Hyderabad
CSR is a reputed corporate accommodation management partner by providing customisable, technology driven
solutions to valued customers. In the business of accommodation solutions since 2007, CSR is proud to be a largest
Indian Accommodation Solutions company with a network of over 700 locations worldwide.
Skills Obtained and Key Achievements as Executive Assistant:
• Management of the MD’s diary and appointments and helped MD manage output, workflow and office deadlines
• Spearheaded the systemic review of organising the database of the project; justified the most appropriate type of
database, flat-file or relational, to organise a given set of data.
• Liaise with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes
along with all the other MD’s correspondence.
• Maintain a comprehensive filing system & undertook research and promotional work
• Co-ordinate MD’s travel in conjunction with in-house travel group & accommodation when required
• Tabulate and retrieve MD’s official expenditures and claims
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3. • Responsible for International and Domestic Air ticketing and Hotel Bookings.
• Guest relations / arranging travel and accommodation for VIP guests visiting us
• Screening telephone calls, enquiries and requests and handling them and fulfilling the requirement of the caller
• Monitoring all of the MD’s incoming and outgoing communications and preparing correspondence
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text,
data, and graphics.
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents;
collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences,
and travel.
• Represents the executive by attending meetings in the executive's absence; speaking for the executive.
• Liaising with company secretary and all other in house departments.
• Personal works like making his utility bills, his family ticketing, accommodation booking, etc.,
• Maintain Boards of Directors meeting minutes books and associated records and handles executive confidential
matters.
• Organize and manage the control of all documentation and record retention systems.
Skills Obtained and Key Achievements as HRM & Administration responsibilities:
• Maintaining Monthly Attendance Register for Staff, Housekeeping & as well as for Security people.
• Supervise administrative staff, including determining workloads and schedules,
• Provide computer hardware and software support to office staff. Coordinate IT
• support with an outside contractor on server support, purchase IT equipment, and coordinate with parent and
other subsidiary company IT personnel.
• Ensure that all work is completed in a priority basis; work meets a high degree of professionalism, quality
and craftsmanship.
• Assist with budget creation and oversight responsibilities for personnel and day-to-day office operating costs.
• Conduct human resources/administrative staff meetings and conferences with senior management and
administrative staff to discuss operating problems,
• Contribute innovation to the creation of company policies and procedures that facilitate best practice
management applications; generates suggestions for improving organizational work structure and work
processes.
(6/9/2010 – 31/8/2013) Executive Assistant & Project Co-ordinator, Indu Group- India.
Indu Group is an end-to-end solutions provider in Infrastructure industry with operations spread across the country.
worked as Executive Assistant to CEO and Director (Indu Group SEZ’s).
Skills Obtained and Key Achievements as Executive Assistant:
• Spearheaded the systemic review of organising the database of the project; justified the most appropriate type of
database, flat-file or relational, to organise a given set of data.
• Management of the CEO’s diary and appointments and helped CEO manage output, workflow and office
deadlines.
• Liaise with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes
along with all the other CEO’s correspondence.
• Maintain a comprehensive filing system & undertook research, media relations and promotional work
• Co-ordinate CEO’s travel in conjunction with in-house travel group & accommodation when required
• Tabulate and retrieve CEO’s official expenditures and claims
• Responsible for International and Domestic Air ticketing and Hotel Bookings.
• Public relation activities like circulating newsletter, news related to the company, articles on company in business
magazines etc. to the mailing list on regular basis
• Guest relations / arranging travel and accommodation for VIP guests visiting us
• Screening telephone calls, enquiries and requests and handling them and fulfilling the requirement of the caller
• Monitoring all of the CEO/director’s incoming and outgoing communications and preparing correspondence.
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4. (Mar 09 – Sep 10) Aparna constructions & Estates Pvt Ltd. Sr.Customer Care Support / Sales Co-ordinator,
Hyd. Aparna constructions & Estates Pvt Ltd is primarily into residential and commercial projects.
Skills Obtained and Key Achievements:
• Maintained accurate data of assigned customers and accountable for providing swift responses to existing clients.
• Made payment reminders to the customers as per the schedules set out in the policy.
• Tracked the payment status from the Finance Department and updated the status into the Customer Master Data.
• Acted as Relationship Executive to represent the customer queries on technical, legal and financial related issues
internally and ensured timely updation.
• Bridged the gap between team personnel and senior management for proper and smooth functioning of day-to-day
operations and kept both senior management and employees on the same platform.
• Resolving any escalated customer queries and/or problems.
• Developed staff potential and operation efficiency by concentrating on planning, reporting and control functions.
• Email management; draft accordingly and revert back to customer’s.
• Adhering to procedures and making sure that productivity, Collections and Registrations of Flat/Villas are reached.
• To co-ordinate with Administration department on the various incoming & going postages of the customers.
• Pivotal in Documenting Sale Deeds, Tripartite Agreements, Allotment Letters, Agreement of Sale, Guarantee
Deeds and other Correspondence
(Jun 06 – Feb 09) Customer Care Co-ordinator, Modi Builders & Realtors Pvt Ltd, Hyderbad
Modi Builders is a leading construction companies in the twin cities of Hyderabad and Secunderabad.
Skills Obtained and Key Achievements:
• Spearheaded recruiting professionals for the Hyderabad Center.
• Understanding job profiles with the help of Project Managers and charting the job specifications required.
• Determine staffing needs through planning and coordinating with engineers and customer care team to sort out the
complaints and queries.
• Updated all the complaints in Database and provide complaint numbers.
• Instrumental in analyzing, developing and implementing training programs for new employees.
• Undertook team mentoring and guidance to several team members.
• Collect modifications from all sites and check them for the final approval.
• Visiting site for inspecting the complaints and modifications.
• Accompany the customers at the Head Office regarding Complaints, Queries, Billings, and Possession etc.
• Pursuing MBA {HRM & Labour Law} from XIBMS
• Graduated in Commerce from EILM
• Board of Intermediate from Indira Priya Darshini.
• Secondary High School from Board of Secondary.
• Languages: English, Tamil, Hindi, Telugu
• Computer Skills: Proficient in MS office application tools.
• Interests: Travelling, Music, Planting trees and Cooking
• 2012-2013 – Donated blood at ““Blood Donation Camp” organised by Indu Group
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EDUCATION
ADDITIONAL INFORMATION
EXTRA CURRICULAR ACTIVITIES AND ACHIEVEMENTS

5. • 2011–2012 – Donated blood at “Blood Donation Camp” organised by Indu Group
• 2010 – 2011 – Short –term course on “Master Information System” and “Linkbiz” organised by Indu Group
• 2009 – 2010 – “Management Training” organised by Aparna constructions.
• 2007 – 2008 – Volunteered in “CRY” organisation for a period of one month
• Helping people met with accidents by doing first aid and taking them to Hospital
Secretarial Assistance Administration Sales & Marketing
Project Co-ordination Relationship management Customer Care
SKILLS
• Computer Typing
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Internet Explorer
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CORE COMPONENTS

6. • 2011–2012 – Donated blood at “Blood Donation Camp” organised by Indu Group
• 2010 – 2011 – Short –term course on “Master Information System” and “Linkbiz” organised by Indu Group
• 2009 – 2010 – “Management Training” organised by Aparna constructions.
• 2007 – 2008 – Volunteered in “CRY” organisation for a period of one month
• Helping people met with accidents by doing first aid and taking them to Hospital
Secretarial Assistance Administration Sales & Marketing
Project Co-ordination Relationship management Customer Care
SKILLS
• Computer Typing
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Internet Explorer
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CORE COMPONENTS