Jonathan Asumen Cortez has over 7 years of experience in the travel and hospitality industry. He currently works as the Travel and Compliance Coordinator for Middle East Dredging Company in Doha, Qatar, where he coordinates travel arrangements and implements various aspects of travel. Previously, he worked as a Travel Consultant for Mitsubishi Electric Saudi Ltd. and as a Corporate Call Center Agent for Altayyar Travel Group. He has extensive training and experience using major Global Distribution Systems like Amadeus, Galileo, and Sabre.

1. JONATHAN ASUMEN CORTEZ
Middle East Dredging Company ● DOHA, QATAR
nathane_182003@yahoo.com ● (974) 30507752
PROFILE
Forward-thinking and extremely organized travel professional with 7+ years of progressive expertise
within the travel and hospitality industry. Extremely flexible with the ability to quickly evaluate and react
to continuously changing situations.
Comprehensive blend of planning, organizational, and communication skills.
Accustomed to work in a fast paced environment with the ability to think quickly and successfully handle
difficult scenarios.
Completed courses in AMADEUS, GALILEO and SABRE system as the major GDS (Global
Distribution System) used by most travel agencies and airlines worldwide.
Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.
Willing to relocate and travel.
PROFESSIONAL EXPERIENCES
Travel and Compliance Coordinator for Middle East Dredging Company (2014- present)
Coordinate, supervise and implement every aspects of travel arrangement for
staff, executives of MEDCO employees.
Communicate with different departments of MEDCO-NPP with regards to travel
request for vacation leave and business trips through email and phone calls.
Provide hotel reservation for employees who travel on business trip and for
incoming visitors and delegates to the project site.
Update the departure and arrival log for on signers and off signers crew and
arrange airport drop-off and pick up.
Prepare LPO and review travel associated invoices as well as
statements for accuracy.
Administrative Support Duties
Create, maintain and update hard copy trip files for all travel, including review
and preparation for annual audit.
Enter information provided by staff into the database and maintain travel data
base.

2. Compute leave days for each staff based on its signed contract.
Travel Consultant for Corporate Account ( Mitsubishi Electric |Saudi Ltd.) 2010-2014
Supervise business arrangement for all employees of Mitsubishi Electric Saudi
Ltd.
Work hand in hand with HR department to determine a travel budget for vacation
arrangement and develop travel policies for the entire staff.
Μake travel related reservations and issue tickets/travel voucher to all
passengers, taking care of all relevant airline/companies rules and regulation
have been complied with and that the travel product delivered commensurate
with companies requirement and expectation.
Handling direct walk-in passengers, inquiries through telephone/email in
accordance with the standard operating procedure.
Prepare daily sales report of the tickets issued, refunds and cash flow to accounts
department.
Corporate Call Center Agent-Altayyar Travel Group , 2007-2009
Attend to all travel related inquiries through telephone and email by Corporate
companies under Altayyar Trvavel Group.
Work hand in hand with travel coordinators of each company in arranging
vacation plans for its employees by providing flight reservation and forwarding
this through email indicating the price, time limit and ticket restriction as per the
airline rule.
Provide relevant advice with regards to the cheapest available fare on the desired
destination and flight having good connection and making sure passengers wants
and needs are met in accordance with the standard operating procedure of the
company.
TECHNICAL SKILLS
Microsoft Office –Word, Excel, Power Point
Planning and Scheduling
Interpersonal Customer Service
Telecommunications- Telephone, Fax, Video Conferencing
EDUCATION/TRAINING COURSE
Doctor of Veterinary Medicine, South Western University, Cebu, Philippines, 2006
Advance Training Course, Amadeus System, Riyadh , K.S.A. 2007
Certificate Galileo System, Riyadh, K.S.A . 2007
Certificate Sabre System, Riyadh, K.S.A , 2008
REFERENCES
Upon request