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Kano Analysis

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Nishant Narendra
Nishant Narendra
BusinessEducation
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Kano Model Analysis
Contents: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introducing the Concept ,[object Object],[object Object],[object Object],[object Object]
Defining the Concept ,[object Object],[object Object]
Defining the Concept Cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Defining the Concept Cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Defining the Concept Cont. ,[object Object],[object Object],[object Object],[object Object]
Basic Kano Graph Satisfaction dissatisfaction Or Delight Factors
Refining the Model ,[object Object],[object Object]
Refining the Model Continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Refining the Model Continued Satisfaction Dissatisfaction Indifference Dissatisfy
Refining the Model Cont. ,[object Object],[object Object],[object Object]
Revising the model Critical Highly Attractive High Value Added Dissatisfaction Satisfaction
How Kano Analysis works? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluating the Model ,[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluating the Model ,[object Object],[object Object],[object Object],[object Object]
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