When assembling a diverse team, issues of demographic diversity often come to mind. However, diversity in problem solving style is a critical consideration. Kirton's Adaption-Innovation (KAI) theory explains how some people are more adaptive while others are more innovative in their style of solving problems. Because many of today's problems are complex, if not wicked, we need both adaptive and innovative approaches to problem solving. Of course, this diversity can strain relations among team members. The first step in the recipe for effective teams is to acknowledge the differences and celebrate their unique contributions.
In this webinar, Dr. Kaufman and Dr. Friedel will summarize 40 years of research (and practice) with KAI theory. They will outline specific strategies for integrating and supporting diverse problem solving styles team settings. From its original academic background, KAI has been widely adopted by management consultants and HR professionals. KAI is used extensively in corporations and organizations around the world, including many universities and military training centers.
Emotional intelligence in the workplace - Deniel Goleman .pptxPraveenDhote4
Without much emotional intelligence, you can't be a successful leader.
In this ppt we cover
How does emotional intelligence help to improve workplace relations?
Introduction of Emotional Intelligence?
5 Components of emotional intelligence?
- self-awareness - self-regulation - Motivation - Empathy -Social Skill
Emotional intelligence by Denial Goleman?
Literature review and the research
The objective of emotional intelligence
Research include
-- Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
- Goleman, D. (1998). Working with emotional intelligence. New York: Book
- HBR Guide to Emotional Intelligence by Harvard Business Review
- https://www.researchgate.net/publication/323725847_Emotional_Intelligence_at _the_Workplace Managing Conflicts on Programs and Projects with Cultural and Emotional Intelligence (edx)
- https://researchonline.jcu.edu.au/40340/1/40340%20Kannaiah%20and%20Shanth i%202015.pdf https://www.frontiersin.org/articles/10.3389/fpsyg.2020.00240/full
Emotional intelligence in the workplace - Deniel Goleman .pptxPraveenDhote4
Without much emotional intelligence, you can't be a successful leader.
In this ppt we cover
How does emotional intelligence help to improve workplace relations?
Introduction of Emotional Intelligence?
5 Components of emotional intelligence?
- self-awareness - self-regulation - Motivation - Empathy -Social Skill
Emotional intelligence by Denial Goleman?
Literature review and the research
The objective of emotional intelligence
Research include
-- Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
- Goleman, D. (1998). Working with emotional intelligence. New York: Book
- HBR Guide to Emotional Intelligence by Harvard Business Review
- https://www.researchgate.net/publication/323725847_Emotional_Intelligence_at _the_Workplace Managing Conflicts on Programs and Projects with Cultural and Emotional Intelligence (edx)
- https://researchonline.jcu.edu.au/40340/1/40340%20Kannaiah%20and%20Shanth i%202015.pdf https://www.frontiersin.org/articles/10.3389/fpsyg.2020.00240/full
LeanWA Conference: Design Thinking & Adaptive Leadership for human-centered c...Catalyz
A presentation given at the 2017 Washington State Lean conference. Introduces tools and frameworks from design thinking and adaptive leadership and how they can be used to better design organizational transformation and change initiatives.
Diversity of Thought – what is it and how do you implement it as a Diversity initiative
Learning objective: Discuss creating an environment of diverse thinkers and improving successful business strategies
Diversity is a resource to be accessed and utilized for superior performance and innovation in part because of “more-than-one-way- thinking” which results in innovation and creates an agile workforce. Access to diversity of thought is blocked unless organizations also create an environment of fairness, non-discrimination, respect, trust and where employees feel that their voices matters. The social justice side of the diversity conversation is directly linked to the performance side, without it, Diversity of Thought is a human resource withheld. Diversity of thought allows for differing perspectives on ideas and unique insights into problems, it creates opportunities for innovation and partnerships in unexpected places where ideas will develop into newer and more forward-thinking ideas that can be implemented as successful business strategies.
At the end of this seminar, participants will be able to:
a. Identify Diversity of Thought and it’s evolution
b. Understand the challenges to creating a culture that Embraces Diversity of Thought
c. Implement and measure Diversity of Thought
d. Explore the Four Point Sequence and the Predictive model framework
Critical thinking skills a guide for problem solvingWasifHossain7
Feeling challenged by the problems in your business? Looking for creative and strategic ways of solving problems? Your journey can start with critical thinking and problem-solving training. In a business environment, you are always searching for opportunities. Problems are opportunities in disguise. To become a problem-solver, you are on a mission to learn the art of thinking critically and creatively.
Introduction to Design thinking 2015 by Vedran AntoljakVedran Antoljak
Design Thinking presentation for those designers that have not been in touch with consulting business and those managers that don't know much about design.
Σήμερα, με το πάτημα ενός κουμπιού έχουμε πρόσβαση σε όλο τον κόσμο, εξοπλισμένοι με ποικίλα εργαλεία , έχουμε την ευκαιρία, να εξερευνήσουμε νέες δυνατότητες , νέες ιδέες , νέες τελετουργίες και λύσεις . Έχουμε όμως ακόμα όνειρα; Με αφετηρία τη διαδικασία της σχεδιαστικής σκέψης ( ‘designerly’ ways of thinking), θα μελετήσουμε βήμα προς βήμα τα στάδια μετάβασης από την ιδέα στην υλοποίηση της δικής σας δράσης.
LeanWA Conference: Design Thinking & Adaptive Leadership for human-centered c...Catalyz
A presentation given at the 2017 Washington State Lean conference. Introduces tools and frameworks from design thinking and adaptive leadership and how they can be used to better design organizational transformation and change initiatives.
Diversity of Thought – what is it and how do you implement it as a Diversity initiative
Learning objective: Discuss creating an environment of diverse thinkers and improving successful business strategies
Diversity is a resource to be accessed and utilized for superior performance and innovation in part because of “more-than-one-way- thinking” which results in innovation and creates an agile workforce. Access to diversity of thought is blocked unless organizations also create an environment of fairness, non-discrimination, respect, trust and where employees feel that their voices matters. The social justice side of the diversity conversation is directly linked to the performance side, without it, Diversity of Thought is a human resource withheld. Diversity of thought allows for differing perspectives on ideas and unique insights into problems, it creates opportunities for innovation and partnerships in unexpected places where ideas will develop into newer and more forward-thinking ideas that can be implemented as successful business strategies.
At the end of this seminar, participants will be able to:
a. Identify Diversity of Thought and it’s evolution
b. Understand the challenges to creating a culture that Embraces Diversity of Thought
c. Implement and measure Diversity of Thought
d. Explore the Four Point Sequence and the Predictive model framework
Critical thinking skills a guide for problem solvingWasifHossain7
Feeling challenged by the problems in your business? Looking for creative and strategic ways of solving problems? Your journey can start with critical thinking and problem-solving training. In a business environment, you are always searching for opportunities. Problems are opportunities in disguise. To become a problem-solver, you are on a mission to learn the art of thinking critically and creatively.
Introduction to Design thinking 2015 by Vedran AntoljakVedran Antoljak
Design Thinking presentation for those designers that have not been in touch with consulting business and those managers that don't know much about design.
Σήμερα, με το πάτημα ενός κουμπιού έχουμε πρόσβαση σε όλο τον κόσμο, εξοπλισμένοι με ποικίλα εργαλεία , έχουμε την ευκαιρία, να εξερευνήσουμε νέες δυνατότητες , νέες ιδέες , νέες τελετουργίες και λύσεις . Έχουμε όμως ακόμα όνειρα; Με αφετηρία τη διαδικασία της σχεδιαστικής σκέψης ( ‘designerly’ ways of thinking), θα μελετήσουμε βήμα προς βήμα τα στάδια μετάβασης από την ιδέα στην υλοποίηση της δικής σας δράσης.
本文件是源自於Acumen+網站上的MOOCs課程「設計工具組:以人為本設計的課程(Design Kit: The Course for Human-Centered Design)」第一週課程講義 ( https://novoed.com/design-kit-q2-2015/home ),歡迎與我聯絡討論設計思考,文中翻譯有建議也請不吝告知,謝謝。
Demetris C. Hadjisofocli. Presentation of information on how any individual can explore the opportunity to set up and manage their own business and how they can turn an idea into a business opportunity in the area of social enterprise or regular business. This presentation was given to a group of individuals with various types of disabilities and the purpose was to inform them, encourage them, and facilitate their introduction into the business world. A definition of systemic entrepreneurship, a termed and a process that I developed and coined and use the last 2 years, was given out.
Collaborative Community Leadership Certificate Info SessionEric Kaufman
Virginia Tech's graduate certificate in Collaborative Community Leadership is designed to prepare participants with the following abilities: Apply knowledge of leadership principles in interdisciplinary and transdisciplinary contexts; engage in scholarly inquiry as a way to critically analyze leadership theory and practice; promote collaborative leadership in real-world settings; and practice social responsibility in today's diverse and multicultural environment.
Professional Writing Tips Related to Social ScienceEric Kaufman
Professional development webinar for Virginia Tech's Department of Agricultural, Leadership, and Community Education (ALCE), hosted by the Graduate Student Council (GSC).
From leader development to leaderful practiceEric Kaufman
Presentation for the Leadership and Social Change Residential College at Virginia Tech. Sub-topics addressed include the Five Practices of Exemplary Leadership, as well as leadership-as-practice (L-A-P).
The Möbius Strip: A Twist in Thinking about Leader-Follower RelationshipsEric Kaufman
The Möbius strip is one of the most curious shapes, and there is value in using it as a metaphor for the leader-follower relationship. The creation and exploration of a Möbius strip promotes a sensemaking process for understanding the dual leader-follower identity necessary for effectiveness in both leader and follower roles. Furthermore, the Möbius strip can help guide thinking about healthy mentoring relationships and the ideal flow between what may seem to be contrasting priorities or styles. This paper explores practical insights from research on middle managers, experience with student programming, and historical analysis of community cultures. The exploration highlights the importance of humility in leadership and surfaces a variety of questions for further consideration.
ILA presentation on leadership as praxisEric Kaufman
Leadership scholars have called for public leadership research to go beyond the traditional case study method, yet there is limited guidance on how to enact such research. This session will highlight praxis-oriented leadership research, through the lens of Raelin’s (2019) leadership-as-practice (L-A-P) framework. We will draw upon insights from a multi-year cooperative agreement with the Department of Defense Education Activity (DoDEA), as they worked to restructure and enhance the organization’s leadership. Reflection upon the experience yields a more clear vision for public leadership research that embodies mutual learning, deep understanding, and collaborative action—for the betterment of all involved.
This was a professional development session for Virginia Tech's Department of Agricultural, Leadership, and Community Education. With today’s technology, much of our work can travel with us wherever we go, eliminating the natural boundaries of a work day or work week. The pressure to excel can be all-consuming, leaving many in search of the elusive “work/life balance.” In this presentation, Dr. Eric Kaufman highlights insights from tragic events in his family that directed him to key opportunities for integrating, juggling, and prioritizing various demands on time. Kaufman is a tenured professor and Extension specialist at Virginia Tech, where he teaches and studies leadership in the Department of Agricultural, Leadership, and Community Education. Because there is no magic formula, Eric will draw upon the scholarship associated with work/life balance and invite participants to share their own insights and challenges for discussion. Although Kaufman’s experience is within an academic career, the strategies he highlights are relevant for professionals in a variety of settings.
Leadership and Social Change: A Capstone ePortfolio PerspectiveEric Kaufman
AAC&U conference presentation: Capstone courses have proven to be a valuable experience in leadership education as well as a valuable tool for programmatic assessment. Within the capstone course, ePortfolios are an excellent tool to collect evidence, reflect on coursework, and apply formal class concepts to nonformal experiences. This session highlights the frame-work for a capstone course and ePortfolio requirement for Virginia Tech’s undergraduate minor in Leadership and Social Change. Results include anecdotal evidence of student learning within the academic minor and include direct attention to the capstone course objectives. ERIC KAUFMAN, Professor; and RICHARD RATEAU, Assistant Professor of Practice—both of Virginia Polytechnic Institute and State University
A Transformative Approach to Collaborative Change in an Educational OrganizationEric Kaufman
Educational organizations can effectively apply a variety of strategies for leading and accelerating desired change. As a practical illustration, we highlight the transformative approach of United States’ Department of Defense Education Activity (DoDEA) towards restructuring its worldwide school system. DoDEA’s approach included formation of Centers for Instructional Leadership, and the process appropriately reflects many of Kotter’s accelerators for leading change. [These slides are from our presentation at the International Leadership Association's 2019 global conference.]
Nature of Eco-Leadership: Insights from Community LeadersEric Kaufman
The nature of leadership is changing - challenges are becoming more complex, there is a greater reliance on interdependent work, and leadership is increasingly being viewed as a collective process. The emerging eco-leadership discourse and related theory are shifting the focus from individual leaders to shared leadership. Unfortunately, the vast majority of research on shared leadership has been conceptual, creating an urgent need for empirical evidence in support of the conceptual models. This talk addresses the emergence of eco-leadership and explores two case studies. This talk will empower participants to carry forward the concept of eco-leadership in research and practice.
Balancing the Work / Life Equation: Enjoying the Merits of a Marginal LifeEric Kaufman
Presentation for college seniors who expressed interest in the topic of work-life balance. Highlights lessons learned from personal experience and related literature.
Better meetings through strategic collaboration and humble inquiryEric Kaufman
If you are tired of meetings that are simply reporting sessions or, worse yet, seem to have no point at all, this presentation is for you. We explore considerations with simple strategies, like purpose-driven meeting agendas, as well as the challenge of fostering a collaborative approach to decisions and actions. We also highlight opportunities to leverage appropriate technology and apply Ed Schein's wisdom of "humble inquiry.”
These are slides from the Association of Leadership Educators' 2018 outstanding educator workshop. Here's is the description from the conference program: This workshop will uncover the leadership discourses among college students through the collective wisdom of the workshop participants. We will engage in a collaborative card-sort process of college students' definitions of leadership, as captured through the Multi-institutional Study of Leadership (MSL).
Leadership Development: A Process of Un-doing UnderstandingEric Kaufman
As Extension professionals, we are called to promote and support the leadership necessary for a wide variety of education programs. There is no shortage of books on leadership, but it can be difficult to discern the practical guidance appropriate for the context and stakeholders of Extension. Within this webinar, we revisit conventional leadership concepts and frame them in light of new insights. As a result of the webinar, participants will be able to identify resources that can be used to guide distributed and networked approaches to leadership.
Adaptive Leadership: How to Prioritize and Align Emerging IssuesEric Kaufman
Adaptive leadership focuses on the adaptations required in response to changing environments, which essentially describes the role of the 21st Century Extension professional. This workshop will outline the model of adaptive leadership and introduce the leader behaviors associated with adaptive work. Participants will practice categorizing issues as either technical or adaptive challenges, and they will explore appropriate strategies for responding to both.
Strengths Based Leadership: Applications for 4-HEric Kaufman
All too often, leaders are blind to the obvious when it comes to something of critical importance to them -- their unique talents and strengths. Gallup’s StrengthsFinder and StrengthsExplorer assessments can help us uncover and develop personal strengths. This workshop will outline resources and strategies for helping 4-Hers develop and apply their talents in four domains of leadership: relationship building, strategic thinking, influencing, and executing.
Short presentation for the Virginia Tech chapter of Sigma Alpha Lambda. Highlights the changing nature of leadership and the challenge of shifting from conventional leadership approaches to a more collective approach.
The OBREAU Tipod: A Tool for Finding Gold among the RubbleEric Kaufman
This was presented for the Association of Leadership Educators annual conference as a highly interactive session in which participants gained experience in applying three practices - Working from Observation, Attributing Reasonableness, and Speaking with Authenticity (OBREAU) - to support conversations for change on tough issues. We began with discussion of a scenario applicable to leadership educators and used the scenario to introduce and illustrate the practices of the OBREAU Tripod. Then, participants applied the practices to personal leadership-related challenges they face and discussed the results in small groups. Large group discussion explored implications, opportunities and challenges for leadership action. Participants benefited through exposure to a framework they can utilize for more mindful, creative and deep-reaching engagement with others on virtually any tough issue.
Leader Development Across the Life SpanEric Kaufman
Leadership development is a vested interest of Extension, which provides a multitude of programs for individuals of all ages. To properly position each program and meet the needs of participants, we must understand the progression of leader development across a leader’s entire life experiences. With a foundation that builds on three established frameworks, the proposed model of leader development across the life span suggests that when a leader encounters triggers, resulting from interactions and engagement with society, they initiate an inward-focused, meaning-making process that results in action. With this, a leader exerts a greater influence within the environment as he or she develops. This session further explores the implications of a life span model of leader development for leadership programs in a variety of contexts and provides an overview of possible applications for Extension professionals.
Empowering Shared Leadership and Conversation with the OBREAU TripodEric Kaufman
These slides are from a presentation for the International Leadership Association's annual conference. Here is the short description of the session:
Come explore four emerging components and frameworks for leadership education, including systems thinking, a strengths-based perspective, a social justice framework for leadership and professional development, and the Obreau Tripod for empowering shared leadership and conversation.
http://tinyurl.com/ohonoht
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Diverse Problem Solving Styles: A Recipe for Effective Teams
1. Diverse Problem Solving Styles:
A Recipe for Effective Teams
Presented by
Eric Kaufman & Curt Friedel
2. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Objectives
➢ Analyze problems associated
with working in a group or team.
➢ Describe effective leadership and
problem solving in groups and
teams.
➢ Recognize how individual
problem-solving styles affect
group interaction.
➢ Identify practical strategies to
improve team performance in the
face of change.
Overview
1. Problem Solving in Practice
2. Myths of Creativity
3. Adaption Innovation Theory
4. Bridging the Gaps
5. Dealing with Stressors
3. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Hokies Create e-Greeting Card Machine
“We believe there is a need in the
market for a more personal
greeting card experience. Our goal
is to empower customers to create
unique, convenient, relevant and
meaningful cards through digital
browsing and decentralized
manufacturing. We are hard at
work dreaming, designing and
prototyping.” “People value greeting cards. We’ve seen
that,” Donato said. “But we’ve found a
way for you to get a greeting card and
enjoy it. It’s expecting more from a
greeting card. We’re changing the way
people look at greeting cards and it’s
been exciting.”
4. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Hokies Create e-Greeting Card Machine
An innovative idea to disrupt
the inflated costs of greeting
cards with technology.
A personalized cheaper card
that prints in less than two
minutes
Local artists featured in card
design, who then receive
royalties.
5. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Hokies Create e-Greeting Card Machine
Working together to solve problems:
All have mutual respect of each other’s skillsets:
● software programming
● kiosk design
● logistics
Rely heavily on advice of others in others: finance,
legal, incorporating, etc.
7. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Kirton’s Adaption-Innovation Theory
➢In problem solving…
➢All people are creative, but in different styles
➢Differences affect how people work together
➢Understanding differences of style is critical to
preventing misattribution to level
➢Both adaptors and innovators are needed
to solve complex problems
8. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Level vs. Style
Level
How many
scoops?
(how much)
How creative
am I?
Style
What flavor?
(in what way)
How am I
creative?
9. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Style Preferences in Science
Edison Einstein
More adaptive More innovative
10. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
New Ideas in Sports
The Straddle
The Fosbury Flop
More adaptive More innovative
14. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Perceptions of Differences
More Adaptive (Do Better)
are often seen as
More Innovative (Do Different)
are often seen as
Detailed, thorough, systematic
Traditional, conventional
Timid, risk-averse
Narrow-minded
Obstructionist
Outside the box
Blue sky
Reckless, too risky
Loose cannon
Progressive
Unsound, impractical
Compliant, cautious
15. Problem-Solving Style
– Kirton’s (1976) A-I Thoery
Diverse Problem-Solving Styles:
A Recipe for Effective Teams
16. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Where do you fall on the continuum?
Evolution Revolution
Agents of Chan
53 66 76 95 114 124 137
45 146
More Adaptive
Accept and work within
the problem definition
Doing things better
More Innovative
Challenges the structure in
order to solve the problem
Doing things differently
Source: Adapted from Childress (2009)
17. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Some definitions
Cognitive Gap - A measurable gap in problem-solving
style between two problem solvers, or
between a problem solver and the problem.
Coping Behavior - Behavior used to operate outside
of one’s preferred problem-solving style. (intensity and
duration)
18. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Questions
Think about a person with whom you share a
cognitive-style gap.
1. What are the problem-solving characteristics of
this individual?
2. How do you cope while working with this
individual?
21. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Where’s the Middle Ground?
➢A 20-point style gap between
individuals may inhibit:
➢Communication
➢Working together
➢Trust
➢Bridgers help facilitate interaction
22. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Hokies Create e-Greeting Card Machine
“We believe there is a need in the
market for a more personal
greeting card experience. Our goal
is to empower customers to create
unique, convenient, relevant and
meaningful cards through digital
browsing and decentralized
manufacturing. We are hard at
work dreaming, designing and
prototyping.” “People value greeting cards. We’ve seen
that,” Donato said. “But we’ve found a
way for you to get a greeting card and
enjoy it. It’s expecting more from a
greeting card. We’re changing the way
people look at greeting cards and it’s
been exciting.”
24. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
When am I a Bridger?
A
45 59 77 95 113 131 145
B
45 59 77 95 113 131 145
C
45 59 77 95 113 131 145
D
45 59 77 95 113 131 145
25. Diverse Problem-Solving Styles:
A Recipe for Effective Teams
Managing Problem B
Problem-focused
coping
● Active Coping
● Planning
● Suppress Competing
Activities
● Restraint Coping
● Seeking Instrumental
Support
Emotion-focused
coping
● Seeking emotional
support
● Positive
Reinterpretation
● Acceptance
● Denial
● Turning to Religion
Carver, Scheier, Weintraub (1989)