June 2013 workshop final

Corporate “Neighbors of Choice”:
Input on Creating Communities that
Support the New Way of Working

2013 Virtual Workshop Series©2013 WFD Consulting | www.wfd.com 2
WELCOME

About WFD Consulting
WFD’s clients have won wide recognition for their human resource, diversity &
inclusion and work-life policies and practices; and our client projects have spanned
over six continents in thirty countries:

2013 Virtual Workshop Series©2013 WFD Consulting | www.wfd.com
Asking Questions
4

We want to thank our sponsors –
IBM Corporation
&
WorldatWork’s Alliance for Work-Life Progress
5

Dr. Charles Grantham: Teacher, Community Design Institute
He is a Viet Nam combat Veteran having served 8 years in the US
Army as a Chief Warrant Officer in the Intelligence Corps. That time
was followed by successful careers in academia as a Professor and
in multi-national technology companies as an Executive Director of
research and development for a Fortune 250 company.
Dr. Grantham received his Ph.D. in Sociology from the University of
Maryland in 1980. He has published seven books and several
dozen technical papers. He is a frequent speaker at international
events and a “go to” resource for the media on a wide range of
workplace issues—ranging from psychology to public policy.
With this rich multi-disciplinary background, he is now pursuing his
passion for helping communities and leaders realize their true
potential for effective governance and Sustainability.

Lauren Klein: Social Leadership & Communities Strategist
Lauren Klein holds a Bachelors of Arts from Michigan State
University in Social Science Leadership coach with a
specialization in social, communities and change management
with experience as a strategic member of corporate leadership
teams. Skilled in grooming impactful leaders in today's fast-
paced business environment. Background in breaking down
cultural and communication silos while designing process
improvements and driving policy decisions. Experienced in
designing engaging communities, mentoring community
managers and leaders, leadership coaching, external speaking,
presenting and facilitating. A strong professional foundation
with over 20 years of business experience with Fortune 500 and
international corporations.

As a writer and editor for two leading site selection and
economic development publications since 2000, Rachel has
had the privilege of interviewing thousands of economic
developers, corporate executives, business and government
leaders, and higher education system officials to tell the story
of business expansion and the economic trends that affect a
variety of industry sectors. These opportunities complement
Rachel’s belief that communities and regions have the
people, tools and assets in place to retain and grow
companies and their job base, as well as foster new economic
growth in the knowledge-based economy.
Rachel graduated from the University of Kansas with a
bachelor’s of science degree in journalism.
Rachel Duran: Editor in chief for the Business Xpansion Journal
and the Global Corporate Xpansion.

Driving Forces

Connect the Dots
11
Company
Community
People

Purpose
Productivity
Collaboration
Cost
Stability
Improvement
Return on Investment of Human Capital

The physical location in
the employees community
is actually a PORTAL to
the…
… larger virtual
community of workmates,
friends and unknown
acquaintances.

The Business Perspective: Community
Development—Physical and Virtual
14

Driving Business Results through Communities
• Individuals self organization in ‘communities’
15

Different Kinds of Communities
• People think at the scale: physical neighborhood, local city, state or
country
• Employee Resource Groups/Affinity Groups: LGBT, Latinos, etc.
• Communities of Practice (virtual / on-line networks): Accounting, IT
Managers, Project Managers, etc.
• Communities of Interest (COIs): writers or musician circles, Corporate
Social Responsibility (CSR)
• Communities of Fun: Off topic, Four Square, Words with Friends
• Customer Service: Twelpforce/BestBuy, Humana,
• Talent Communities: Amazon, Microsoft, Twitter
16

The Discovery
Communities can be fragmented - they may have distinct pieces -
but when joined, they create and discover
One Member
The Vase is a metaphor for the community in that it can be made up of a variety of
unique pieces. When joined into a whole, there is so much for us to discover.
17

Architecting Participation
Employee Engagement Development and Network/Community
Facilitation Process
• If we understand an employee persona -
community builders can use different
approaches to drive engagement
Participation
Quick Pulse Time Savers Benchmarking Resources Support
Company Z
•Have standard product/service offering and support model that drives the ways the talent can engage. Moving
toward more flexible model to cultivate the network.
• Cultivation and network learning plans can get
structured in a way to engage employees based on their
preferred interaction style
Participation
Serial Lurker Virtual Only Mentor
Reputation
Builder
Career
Advancer
18

Ways to stay connected:
Read my Building Communities Whitepaper:
http://www.slideshare.net/LaurenKlein1/building-employee-communities
LinkedIn: /in/laurenbklein
Twitter: @thelaurenklein
My personal website at:
Wordpress, my blog: Community Quencher

Communities and Life-Work Balance
20
Community
Location
After work
Reinvestment
Sense of Place

Community is the American Dream
21
It’s the talent
stupid!
No community, no
talent, no wealth

Vibrant Public Places for Community
22
• Richardson, Texas Corporate Challenge
http://www.cor.net/cc/
• Santa Cruz (Calif.) Museum of Art & History
http://www.santacruzmah.org/
• Virginia Museum of Fine Arts, Richmond, Va.
http://www.vmfa.state.va.us/
• 78th Street Playstreet Initiative, Jackson Heights
neighborhood, Queens, N.Y.
http://www.jhgreen.org/playstreet.html

Trends in Connecting Companies and Communities
23
Wink, wink
This IS your
Future

The train has left the station…. What’s around the Bend?
24
• Quality of Place Leads to
Quality Returns
• New Economic Frontiers
• Manufacturing Revolution
is Coming
• Digitized Manufacturing

Panel
Discussion
Charlie
Lauren
Rachel

Now it’s YOUR turn

Research and other interesting links:
• Video developed for the Alliance for Work Life
Progress Forum Meeting:
– Work & Life at Warp Speed:
http://www.youtube.com/watch?v=fDO_5aSiXXw
• Charlie’s latest book “ForeSight 2025” is a
practical guide for leaders, communities and
companies to how to navigate the change
process to prosper in the coming decade.
• http://foresight2025.com/
•

Upcoming Scheduled Workshop Sessions:
Go to www.wfd.com to register for any – or all – of the upcoming
workshop sessions in our 2013 Global Work-Life and Diversity
Solutions Virtual Workshop Series
A New Mindset on Mentoring: Creating Developmental Networks at
Work
September 26, 2013, 12:00-1:00pm EDT
Previous recordings can be viewed for free or downloaded for a small fee
on www.wfd.com

Next Steps:
• A day or two after the live workshop session participants will
receive an email from WFD with the following:
– a link to a short evaluation survey for today’s session;
– a link to information about how you can download today’s
presentation and the “Does Your Company Have What it Needs? and
Readiness Assessment ” described in today’s workshop session.
• WFD will also post information about how to either view (for
free) or download (for a small fee) the audio recording and
materials on our website for those who were not able to join
the live workshop session.
• In addition, please let me know if there are topics you would
like WFD to consider for future workshop sessions:
deb.phillips@wfd.com

June 2013 workshop final

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