More than just a meeting place, the Internet is a tool for online collaboration. This presentation goes beyond using the web as a networking tool and looks at how to leverage online tools to get people to work together effectively. Presentation by ifPeople cofounders Christopher Johnson and Tirza Hollenhorst at the Pegasus Communications "Systems Thinking in Action" conference in Seattle, WA in November 2007.
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org
Twelve lessons to Develop and Sustain Online Knowledge CommunitiesJose Claudio Terra
O desenvolvimento de comunidades de prática vem se tornando uma das ferramentas mais importantes na Gestão do Conhecimento. Assim, artigo apresenta e discute doze lições práticas para criar e manter comunidades de prática virtuais em empresas.
www.terraforum.com.br
Interact Excellence Awards 2019: Best-in-class intranets from around the globeInteract
The Annual Interact Excellence Awards recognize and celebrate outstanding achievements, innovations and contributions in the fields of digital workplaces and internal communications from range of organizations from around the world.
Now in their 9th year, these global awards uncover the stories behind some of the world's leading digital workplace solutions, and the individuals or teams who have inspired them.
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org
Twelve lessons to Develop and Sustain Online Knowledge CommunitiesJose Claudio Terra
O desenvolvimento de comunidades de prática vem se tornando uma das ferramentas mais importantes na Gestão do Conhecimento. Assim, artigo apresenta e discute doze lições práticas para criar e manter comunidades de prática virtuais em empresas.
www.terraforum.com.br
Interact Excellence Awards 2019: Best-in-class intranets from around the globeInteract
The Annual Interact Excellence Awards recognize and celebrate outstanding achievements, innovations and contributions in the fields of digital workplaces and internal communications from range of organizations from around the world.
Now in their 9th year, these global awards uncover the stories behind some of the world's leading digital workplace solutions, and the individuals or teams who have inspired them.
Yes, I still do KM and KM is not dead. I thought I would share the basic deck that I use in workshops that are part of my KM Assessment and Strategy consulting practice. In addition to interviews, surveys, and inventories, it is important during a KM assessment to educate and engage the organization.
Presentation about Knowledge Hub on what it is, the benefits and who's using it. Presented by Liz Copeland at Really Useful Day: Social media for councils in London on 6 February 2015.
From Collaborative Economy to Collaborative OrganizationDavid Weingartner
What does it need to become a collaborative organization?
Slides of the talk given at CN Wintercongress of Detecon Consulting in February 2015.
After an introduction to the Collaborative Economy and its relation to the term "Sharing Economy", the presentation shows reasons for its rapid growth: Businesses as platforms. What are the elements of a platform? Why does it allow for rapid growth and value creation?
Taking this as a basis, we translated the concept to the organizational level using OuiShare as an example. What does it need to become a truly collaborative organization? What is the culture and tools needed? What tools and organizations inspired OuiShare?
Women in Wireless works to develop and empower female leaders in the mobile industry. This strategy defines who we are as an organization and the goals we have set out via our eight amazing committees.
Leveraging the Web for More Effective Engagement: Alliance for Nonprofit Mana...ifPeople
As your network grows, it is more important to create appropriate, targeted communications to those in your community to enhance their engagement with your organization. This presentation introduces the Ladder of Engagement as a way to increase commitment and trust with your organization and also provides several demos that leverage Plone and salesforce.com to create targeted, appropriate communications.
Social Media 101: Online Communication as Stakeholder EngagementifPeople
You've heard the hype, but do you know what exactly "Web 2.0" and "social media" refer to, and more importantly, how they can help your organization? This introductory workshop is designed to help you understand the implications of social media for your organization's communications strategy and gain confidence in navigating the language and tools of the modern online experience. Presentation delivered as part of the "Social Media 101" training in Atlanta at the Georgia Center for Nonprofits (GCN) as part of their series on social media trainings (see www.ifpeople.net/learn ).
How does "Plone happen"? This presentation explores the way the community produces the open source Plone content management system as well as inspiring ideas from other communities that could allow Plone to involve more diverse participants in its creation.
Plone's add on products are the easiest and fastest way to extend core Plone functionality for your site. Plone has over 1,100 add on products to choose from covering a vast variety and introducing a lot of flexibility. We'll start by giving you a tour of the add on products and how they are organized. With such a huge list to choose from, which ones are the must-haves for your sites? This session will dive into some of the most common and widely used products for Plone.
Yes, I still do KM and KM is not dead. I thought I would share the basic deck that I use in workshops that are part of my KM Assessment and Strategy consulting practice. In addition to interviews, surveys, and inventories, it is important during a KM assessment to educate and engage the organization.
Presentation about Knowledge Hub on what it is, the benefits and who's using it. Presented by Liz Copeland at Really Useful Day: Social media for councils in London on 6 February 2015.
From Collaborative Economy to Collaborative OrganizationDavid Weingartner
What does it need to become a collaborative organization?
Slides of the talk given at CN Wintercongress of Detecon Consulting in February 2015.
After an introduction to the Collaborative Economy and its relation to the term "Sharing Economy", the presentation shows reasons for its rapid growth: Businesses as platforms. What are the elements of a platform? Why does it allow for rapid growth and value creation?
Taking this as a basis, we translated the concept to the organizational level using OuiShare as an example. What does it need to become a truly collaborative organization? What is the culture and tools needed? What tools and organizations inspired OuiShare?
Women in Wireless works to develop and empower female leaders in the mobile industry. This strategy defines who we are as an organization and the goals we have set out via our eight amazing committees.
Leveraging the Web for More Effective Engagement: Alliance for Nonprofit Mana...ifPeople
As your network grows, it is more important to create appropriate, targeted communications to those in your community to enhance their engagement with your organization. This presentation introduces the Ladder of Engagement as a way to increase commitment and trust with your organization and also provides several demos that leverage Plone and salesforce.com to create targeted, appropriate communications.
Social Media 101: Online Communication as Stakeholder EngagementifPeople
You've heard the hype, but do you know what exactly "Web 2.0" and "social media" refer to, and more importantly, how they can help your organization? This introductory workshop is designed to help you understand the implications of social media for your organization's communications strategy and gain confidence in navigating the language and tools of the modern online experience. Presentation delivered as part of the "Social Media 101" training in Atlanta at the Georgia Center for Nonprofits (GCN) as part of their series on social media trainings (see www.ifpeople.net/learn ).
How does "Plone happen"? This presentation explores the way the community produces the open source Plone content management system as well as inspiring ideas from other communities that could allow Plone to involve more diverse participants in its creation.
Plone's add on products are the easiest and fastest way to extend core Plone functionality for your site. Plone has over 1,100 add on products to choose from covering a vast variety and introducing a lot of flexibility. We'll start by giving you a tour of the add on products and how they are organized. With such a huge list to choose from, which ones are the must-haves for your sites? This session will dive into some of the most common and widely used products for Plone.
Social Sourcing as a Collaborative Design Process: Story of GetPaid (Plone Co...ifPeople
Open Source projects are normally developer-driven and tend to lack ways for non-developers to make meaningful contributions. GetPaid, an ecommerce framework for Plone, was organized with a collaborative design process known as "social sourcing". This talk provides an update on the community organizing, fundraising, and development of GetPaid.
Connecting Plone CMS and Salesforce.com CRM WebinarifPeople
ifPeople's demo of the power of integration the Plone (open source) Content Management System with with Salesforce CRM to create an engagement management platform. Contact info@ifpeople.net for help in setting up your itnegrated CMS-CRM.
Plone eCommerce: Surveying the State of the ArtifPeople
GetPaid emerged as a concept 2 years ago (at Plone Conf 2006) and coding began 6 months later. Now there are several use cases for ecommerce in Plone that are leveraging GetPaid. The talk features these sites and provides concise howto information on implementing the features. It also overviews GetPaid and its Zope-3 based architecture.
ifPeople Online Marketing: How to Write and Distribute Messaging that SellsifPeople
This workshop, designed and delivered by ifPeople for a sustainable enterprise incubator program, covers how to understand your audience and create messaging for them and then get it to them. Anyone starting or growing a green business can benefit from better online marketing!
Presentation that covers the state of the project, what it does, who uses it and where it's going. Talk from the Plone Conference 2009 in Budapest, Hungary.
How does open source software happen? What can we learn from it for cross-organizational collaboration? In this presentation, ifPeople cofounders Tirza Hollenhorst and Christopher Johnson talk about what open source is, the process by which it is created through a voluntary community, and a concrete process that can be used in any project (even non-software projects) to "social source" the project.
Plone Content Management System Demo PresentationifPeople
Plone helps you manage an interactive, database-driven website without any coding needed. Check out this popular system used by universities, government, corporations and nonprofits world over. The presentation highlights key features and reasons for using Plone.
Get Your Head in the Clouds: Improving Green Marketing and SalesifPeople
Marketing and sales is challenging in these times anyway, but green businesses have an even greater need to manage relationships over a long sales cycle and to provide greater education to prospects. This presentation illuminates the current sales environment and how the Cloud can help you be more successul!
Slides from the 'UiT widgets' presentation at the DUG Cultuurnet vlaanderen pt 2 (http://drupal.be/evenement/dug-cultuurnet-vlaanderen-pt-2-3-cases-over-het-verspreiden-van-centrale-data-via-drupal).
A screen recording of this presentation is available at http://vimeo.com/51271005.
Infusionsoft Socially Enabled Internal Communication ProposalKimberle Morrison
We're growing and needed a more effective and scalable way to communicate internally. This presentation outlines our process and the rationale behind how and why we decided to go with a socially enabled system for communication and collaboration
This Interview with Vanessa DiMauro, CEO Leader Networks and the Patricia Seybold Group explores the best practices for building professional peer communities. This joint collaboration was written in 2007 and stands as a classic reference for online community-building today.
Webinar: Communications Made Beautiful With Adobe - 2018-09-11TechSoup
When running a campaign for your nonprofit, it’s important to have consistency when it comes to branding and design. In this presentation, we’ll cover how you can use Adobe Illustrator and Photoshop to brighten up your collateral. You'll learn how to create consistency across brochures, social media posts, web banners, and any other relevant collateral. This is appropriate for those who are new to design and need a few tips and tricks to get started!
Why Developing Technology Skills is Essential for NonprofitsTechSoup
As the pace of change accelerates and technology continues to evolve, organizations across all industries are struggling to keep up — and the nonprofit sector is no exception. Technology skills are critical to building the solutions that solve the greatest challenges for nonprofits. But developing technology skills starts by creating a culture of lifelong learners. For enterprise organizations and nimble nonprofits alike, learning is an indispensable element of success.
Join us for this 60-minute webinar with Lindsey Kneuven, head of social impact of Pluralsight, who will cover how you can accelerate the ability to achieve your nonprofit’s mission and give your teams the opportunity to have more meaningful impact.
Challenges and Opportunities for Mainstream Enterprise Social Computing Lee Bryant
This is the talk I gave to the Unicom 2008 Social Tools Conference "Beyond Web 2.0" in London, February 2008.
The first minute of audio is missing, so you are spared my introductions ;-)
Collaboration for Sustainability in a Networked World: Barriers and Advicealicemariearcher
I gave a presentation to the ideas ministry in Reykjavik, Iceland bringing forward the findings of my group thesis written in June 2009. This slideshow was just a taster of some of the findings including info on problems collaborations encounter and some advice.
We are social creatures and we crave social interaction. This presentation from SPSNYC is about how we build social solutions to our business problems...today.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
More Than Just a Meeting Place: Leveraging online tools for action
1. More Than a Meeting Place:
Leveraging Online Tools for Impact
Tirza Hollenhorst
Christopher Johnson
ifPeople – Innovation for People
www.ifpeople.net
Pegasus Conference | Seattle, WA | November 6, 2007
2. Learning Goals
Why should my organization bother with
online collaboration?
What do I need to know about designing my
online collaboration project?
What are the most important things I need to
do to support community and successful
collaboration online?
3. Footnote
Not delving in to the features of specific
technologies in this presentation
4. Boundaries
We are addressing cases of actual
interaction. Where there are relationships
between users and their work (as opposed
to people working on the same problem
together via the internet with no relation)
5. Flow of Presentation
Getting to Know the Landscape
Narrowing Our Focus:
How? Examples
Participative activity
Lessons and concerns
8. Who am I?
Believe in business as an engine for social
change
Leverage for transformation to sustainability
−
ifPeople cofounder
FairSource
−
business model based on remote collaboration
−
solving today's problems requires collaboration
−
Inspiring Futures cofounder
9. Why care about online
collaboration?
5 major impacts of online collaboration:
Human knowledge and innovation
−
Business models
−
Humanitarian efforts
−
Coordinating change campaigns (political,
−
social)
Learning
−
10. Knowledge Generation
5.3 million encyclopedic
entries in 100+ languages
Self-policing
75,000+ people edited 5
or more articles in Oct
2006
164+ million unique
visitors in 12/2006
14. Online Identity Today
FaceBook Youth increasingly
use online presence
Originally a college-
for identity
age target...
Exposed to online
40+ million
−
community-building
registered users
from very young age
1% of all Internet
−
time on Facebook
Used to coordinate
action during Jena 6
15. What can I do?
Online collaboration for...
Project management
●
Delivering services in distributed environment
●
Collaboration around innovation (ideas,
●
research) or production (documents and digital
products)
Collaborative problem solving
●
Distance education and learning
●
Coordinated action, campaigns
●
Provide customer support
●
16. Why Collaborate Online?
You have a distributed team
Save hassle in arranging meetings
Central meeting place without being in same physical place
You need a flexible team
Easier to deal with team turnover
Add more people without more cost
Your work and information exists in digital medium
Communication is cheaper
Your product/service benefits from community (customer)
relationships
Self-organizing system saves money in support, marketing, and
product development
Your project is spreading ideas and building a community
Becomes worth it to involve more people
17. When it's not appropriate...
Users have problems with connectivity
Members of the group lack the necessary technical skills
and/or have no desire to learn them
Aggressive project schedules allow no time for learning
curve of new processes
Language barriers are too great for productive
communication
There is a deep rooted distrust or animosity within the
group and no strong commitment to establishing trust
When the work is not conducive to electronic
communication.
18. Weigh Costs and Benefits
Business case unique to each organization
Common (possible) benefits
Operating cost savings
●
Inter-departmental communication and learning
●
Greater access to knowledge of a team
●
Rapid prototyping and development
●
Common (possible) costs
Investment in technology design, development
●
Supporting the collaboration can be costly
●
20. Members
Each group of individuals comes
to the online community with a
distinct role, vernacular, goals, or
affiliation can be considered a
different kind of member.
21. Shared Purpose
What are the goals, meaning, values
or affiliations that are common to all
members? What are you trying to
accomplish with online collaboration?
Note: not all members may
understand that they have a shared
purpose.
22. Structure and Organization
How will the members will be
organized and interact with each
other? The structure and organization
of your team will help define the way
technology tools are used.
What are the formal rules that members are governed
●
by?
● Will all members have contact with all others?
● Will all members be loosely associated?
23. Process
What will you actually do together?
Distinct kinds of processes: strategic, tactical,
●
administrative, and reflective.
Consider if your timeframe for work is short and
●
defined, ongoing, or long-term and undefined.
Will people be participating regularly or will
●
participation be erratic and punctuated?
24. Technology
What do people use now to: communicate,
work, create new relationships?
What kinds of tools are required, suggested,
or helpful for the members to use to
collaborate?
Is there a budget for technology? If not, who
will handle training, setup, and support?
26. Members dotrust.net
Who uses the online collaboration area?
Local Partners
Intern Managers
Interns
Funders
27. Shared Purpose
dotrust.net
All members of the DOT community have
a shared goal to make ICT technology
accessible to marginalized and
disadvantaged groups as a way of
improving economic, educational, and
employment opportunities.
28. Structure dotrust.net
Highly structured community with closed
membership and well defined teams.
Established hierarchy that defines roles and
responsibilities
Inter-team networking and information
sharing is encouraged
29. Technology dotrust.net
Plone Content Management System (plone.org)
with add-on products
Designed to support and structure the activities
−
and collaboration of the DOT community.
Encourages learning across different teams
−
within countries and around the world.
New content (resources, blog posts and events)
−
created primarily within the community folders
that support local projects.
New resources appear in side bars throughout
−
the site
30. Process dotrust.net
Project Management and Community of
Practice
All teams from management to intern field
−
workers utilize the same processes for
collaboration.
Performance reviews include an evaluation
of online participation
Social Capital is built through personal
profiles that allow for self-expression and
connection between individuals.
32. Members mifos.org
Microfinance Institutions (MFI): These
organizations may be using the Mifos
software, seeking to use the software, or
interested to learn about it.
Software Developers: desire to contribute to
the software development to the project.
Specialists: consultants and experts in the
field who help MFIs implement the software
33. Shared Purpose mifos.org
The Mifos community seeks to:
Build a world-class microfinance software
using open source technology
Increase the impact of microfinance
institutions world-wide
Empower very poor people around the world
to pull themselves out of poverty
34. Structure
mifos.org
Developers:
Open access
−
Rules for collaboration
−
Microfinance Institutions:
Easy to join the site
−
Community elements designed to support and
−
welcome MFIs
35. Structure mifos.org
Specialists and Developers:
Barriers to entry into the network ensure bringing
−
the necessary skills and expertise to contribute.
Once part of the community, Specialists and
−
Developers gain access to resources and
benefits that reward their participation and make
them more visible in the community.
36. Technology mifos.org
Plone Content Management System with add-on
features, such as a wiki, forum, forms, and other
tools (plone.org)
ifPeople product with integrated Google mapping in
order to allow microfinance institutions and
specialists to find each other.
Trac and SVN for code management
A mailing list and an instant messaging chat
channel (#mifos on irc).
37. Process mifos.org
Software development is governed by coding standards
and processes for collaboration common to open source
projects
Collaboration is restricted to specific tools in order to
maintain processes for seeking assistance and
requesting new features.
The process of incorporating of new members is core for
this nacent community. Users of the software can easily
join the community while developers and specialist must
go through an approval process before they are allowed
to join.
39. Technology Approaches
Open community collaboration sites
Free online collaboration tools
Subscription-based tools
Custom web applications
Refer to session materials for examples
40. Open Community Collaboration Sites
Allow individuals to find each other and
share information.
Some sites have become powerful platforms
for coordinating actions.
Generally proprietary and not customizable
Free but you have to see ads
Your information is managed on someone
else's servers
41. Free On-line Collaboration Tools
Yahoo and Google both provide free space and hosted
tools for on-line collaboration.
Tools include calendars, blogs, photo and document storage.
Anyone can create a community and you can choose whether they
are open to the public or kept private to a select community.
These tools can be good options for volunteer communities or teams
just sampling the power of on-line collaboration.
42. Subscription Based Tools
May have a sliding cost scale based on the size or sector of
your community.
Tend to be designed to meet the needs of a specific type of
community.
Generally more customizable than Google or Yahoo
43. Custom Web Applications
This is any software that is designed to be run on a
server.
Hosted web applications may be free, but there is a cost
for set up and hosting.
Applications include content management systems and
collaboration tools that are set up on the server of your
choice.
These tools may be run on internal servers so that they
are not accessible to those outside your local network, or
on an external server.
46. Building Trust in Virtual Teams
Competence of individual members: skills and
capacity to perform their responsibilities within the team
Follow-through on commitments: Avoid
miscommunication due to cultural or departmental
differences in expectations by clearly communicating and
documenting what is expected
Responsibilities and roles
−
Response times to communication
−
Timelines for deliverable
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47. Building Trust in Virtual Teams
Transparency
Communication about progress: Teams benefit from
regular, synchronous communication where everyone is
updated on the current work in progress.
Reflection: After each phase of work (especially early in
the process), set aside time for reflection on the work
process.
Allow time for open debate: Ensure that both sides of
an issue are heard even if someone must play devils
advocate. Ask for input from quiet parties (do not
assume that silence equals agreement!).
48. Building Trust in Virtual Teams
Concern for the Well-Being of Others
Concern for people's personal situation: Establishing
a culture where people greet each other and sincerely
inquire about the others well-being will go a long way
toward creating a culture of care.
Transition team members: Establish a formal
procedure whereby new members are introduced to the
group, the technology and the history of the team, as
well as, as procedure for documenting the work of team
members who are leaving the group.
49. Staying on Track:
Accountability and Monitoring
Establish the goals of the project from the
beginning.
Define Roles and Responsibilities
Define “workflow”, hand-off and process
Identify performance measures
Establish a method and timeline for reviews
50. Supporting and Sustaining
How will you keep the momentum going?
Nourish and motivate the community
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Provide support for technical questions
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Maintain the rules for the online structure
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51. Thank You!
Special thanks to Tirza for help on the presentation
Thanks to Pegasus for the amazing conference
Thank you for participating!
Christopher Johnson
e: cjj@ifpeople.net
www.ifpeople.net