John Burns is an experienced Programme and Project Manager with over 9 years of experience managing complex integration projects within the health sector. He has specialist knowledge of NHS data, particularly relating to long-term conditions. He holds several certifications including Prince 2 Foundation and Practitioner and Agile Software Development. His experience includes implementing business intelligence systems, managing performance data and analytics, and ensuring successful delivery of projects on time and within budget.

1. Curriculum Vitae
JOHN BURNS
11 Shawbrook Avenue, Worsley, Manchester, Lancashire, M287UE,
Email: jb1008@hotmail.co.uk
Mob: 07523 228544
Qualified Programme, Project and Performance Manager, with a strong technical background
and a successful track record within both Public and Private Sectors. Self Motivated and
Benefits driven, with proven ability to manage complex programmes of work, liaising with
clinical, management and technical staff at all levels to ensure project/programme delivery.
Specialist knowledge of NHS data, particularly relating to long-term conditions with over nine
years project management experience, ensuring successful delivery of complex integration
projects within the health sector.
Systems and Data Expertise
 Agile Software Development Project Management
 Prince II Foundation & Practitioner (full and professional project life cycle)
 Performance and Information Management
 Full system Implementation (Inc. Requirements, Procurement, Process mapping etc.)
 SPSS/SQL/SQL server programming / script design
 Visual Basic and MS Access
 Extensive knowledge of all MS Office products.
 Data Quality Reporting and Information Analysis for Clinical use, Commissioning, Clinical
Research, Performance Management and Benchmarking.
 Developing intelligence to support service improvement and ‘best value, evidence based
planning.
 Specialist knowledge in clinical data integration within the area of long-term conditions.
Training and Qualifications
BSc(Hons) New Media & Multi-Media Technology (2:1) 1994-1998
Diploma in Graphic Design 1991-1994
Agile Software Development
Prince 2 Foundation and Practitioner
MSP, Managing Successful programs
National Diploma in Studio Sound Engineering
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2. Work Experience
Rochdale Borough Housing Association Nov 2013 – To Date
Performance and Information Senior Manager
Bio Bank UK ( Contract) Nov 2012 - April 2013
Project Manager
As the software Project Manager I was responsible for all the software development and
overall management of the product delivery, using a combined Prince 2 and AGILE
mythology to ensure
 Project Planning ‘ Reporting to CEO
 User requirements accurately captured
 Scheduled to meet project deadlines.
 Risk management
 Financial planning
 Resource management
 Organisation and Implementation for staff training programmes
 Acceptance testing and Operational sign-off
Page 2 of 9 John Burns CV “202013
Main areas of work:
 Managing the procurement and implementation of business Intelligence system
 Responsible for 4 staff (2 Analyst, 1 Performance Officers, 1 Admin)
 Procurement and implementation of a full economy wide data warehouse
 Business analysis and assessment of information needs across the organisation
 Full Prince 2 project life cycle
 Support the corporate strategy and plan the associated project deliveries
 Identify and establish a whole new suite of performance indicators and quality measures
(from executive through to ‘front-line staff‘)
 Establish and run an organisation wide data quality programme
 Analyse and interpret complex performance information utilising benchmarked and
forecasted data
 Presenting the findings of analysis to external stakeholders and locality executive team
 Agree & produce action plans to improve performance and increase efficiency throughout
the organisation
 Work with other corporate functions (e.g. PMO, IT, Information) to oversee solutions that
help to drive performance
 Attend key operational and performance meetings taking a lead in advising on performance
achievement and non-compliance

3.  Projects completed on Time and within Budget
Bristol NHS Trust (Short Term Contract) Oct 2012 – Nov 2012
Information Manager Performance/Commissioning
 Implement SGL Database
 Commissioning Finance Systems
 Design and Develop Visual Basic Reports
 Manage Data Quality
 Manage Performance Data
 Communication links between Primary/Secondary Care
Burns Consulting Ltd (Various Short-Term Contracts) May 2010 – Oct 2012
Freelance Project/Programme Management
During my freelance work I undertook many different types of contracts, providing
Programme & Project Management to public and private companies.
ASCRIBE Ltd (Short-Term Contract) Jan 2010 - May 2010
Programme Management Consultant
This contract focused on resolving an issue relating to the management and scheduling of
multiple projects and resources. Using my extensive experience in this area, I was able
to quickly review the workflow processes and provide solutions in the management of
project interdependencies, where project and resource conflict existed.
My proposals were implemented by all the existing Project Managers.
Cambio Health (Short-Term Contract) Mar 2009 - Jan 2010
Programme Manager Senior Manager
My role was to provide Programme Management for the development and implementation
of 3 major systems (A&E, specialist care and general wards) spanning 3 general hospitals
located in and around Greater Manchester.
Working alongside the MD to respond to software tenders for the NHS trust. This work
involved a series of planning, presentations, interviews for the procurement of multimillion
pounds worth of contracts.
Salford Primary Care Trust March 2006 - Jan 2009
Programme Manager (Senior Manager)
Page 3 of 9 John Burns CV “202013

4. This role relied on solid programme management and excellent communication skills. My
role was to programme manage the development of three new government mandated
Healthy Living Centres (sometimes referred to as LIFT or Gateway Centres). These
centres housed a variety of Council and Health services to the public in Salford.
My duties were to ensure the complex and diverse requirements of multi-organisational
services. To ensure these were captured, managed and successfully implemented. The
highly complex specification for this infrastructure utilised many new technologies. These
required commitment from all partner organisations, robust planning, local development,
operational management and disaster recovery.
Key aspects of my role in the successful delivery of these centres:
 Effective negotiation and communications at all levels
 Robust planning and control
 Ability to influence and motivate
 Concise and timely project documentation and accountability
 Efficient risk/incident management/process review.
All three centres were delivered on time and within budget and received an overwhelming
positive response from the public and related organisations.
Salford Primary Care Trust Oct 2003 - March 2006
Project Manager
Responsible for the project management and development of a new service, which
provided call centre access for Diabetes patients ‘Care Call‘. This work began with the
successful tendering and procurement of bespoke software. This facilitated non-clinical
staff to use a set mandate to contact patients, enabling a much more structured,
consistent care pathway. All concerns were escalated to clinical staff, this proved to be a
cost effective way of the monitoring and management of diabetes patients.
I then led on a new, innovative project, integrating clinical information from both Acute and
Primary Care, creating a single patient record for patients with long-term conditions. This
allowed multi clinical professionals to access vital information at the point of delivery of
health care. This work had not been undertaken in the NHS before and was the first of its
kind.
Having full responsibility for the Project my role was to liaise with the supplier to ensure
developments were on-track, and met specification. Excellent communication skills were
vital to ensure all of the 62 GP practices and the hospital were committed to the project. I
worked closely with a 3rd party supplier, Graphnet to develop and deliver solutions, It
involved working with 2 GP suppliers to deliver the National GP2GP message, which was
used for the first time as part of this development. The project was successfully
implemented and provided critical clinical information when and where needed by health
care professionals.
Salford Royal Foundation Hospitals Trust ` Oct 2002 - Oct 2003
Project Manager and Senior Research Analyst
My role at Salford Royal enabled me to work closely with the Diabetes team, preparing
and analysing data for service delivery, research, and published papers. This work
Page 4 of 9 John Burns CV “202013

5. progressed to developing and implementing the local solution for the National QUIDS
(Quality Indicators for Diabetes System).
Having gained considerable experience, and success in this role, I was asked to
undertake the Project Management for the development of an integrated clinical
information system.
British Oxygen Company Jan 2000 - Oct 2002
Manager of an outlet sales centre that supplies the engineering, fabrication, refrigeration
industries and the NHS, with all their Gas and associated peripheral equipment
requirements.
Page 5 of 9 John Burns CV “202013

6. References
Andy Wadsworth
Head of Business Support
Rochdale Boroughwide Housing
Sandbrook House
Sandbrook Way
Rochdale, OL11 1RY
01706 273818
Email: Andy.Wadsworth@rbh.org.uk
Mr David Baxter
Commissioning Director
Bristol NHS Trust
Marlborough Street
Bristol
BS1 3NX
0117 976 6600
Stephanie Austin
Associate Director of Information & Performance
Lancashire Care NHS Foundation Trust
Trust HQ
Sceptre Point
Sceptre Way
Walton Summit
Preston, PR5 6AW
T: 07507 838907
Email: Stephanie.austin@lancashirecare.nhs.uk
Dr Bob Young
Senior Consultant, Medical Effectiveness Director
Salford Royal Hospitals Trust
Stott Lane
Salford,
Manchester
M6 8HD
Tel. 0161 296 5157
Email: bob.young@srft.nhs.uk
Page 6 of 9 John Burns CV “202013

7. Copy Of Last Reference:
REFERENCE REQUEST FORM
Reference for: JOHN BURNS
Job applied for with RBH: PERFORMANCE MANAGEMENT IMPLEMENTATION OFFICER
Reference provided by: Stephanie Austin
Your Job Title: Associate Director of Information & Performance
Your Organisation: Lancashire Care NHS Fdn Trust
What post/job did this applicant hold in your Organisation?
John held the position of Project Manager and then Programme Manager whilst at Salford
NHS. I was the Head of Informatics from 2001-2011.
SECTION 1
1. Dates this person was employed at your organisation
From: Oct 200 3 To: Jan 200 9
2. How long have you known this person? Since Oct 200 3
3. In what capacity or relationship? Manager and colleague
If selected “other” please give more details here
4. Do/did you have any cause for concern about this person’s time keeping?
NO
If Yes, please provide details:
5. How many days of sickness absence has this person taken in the previous 24 months (or if
employed for less than this, how many days taken during the period of employment) and how many
occasions does this represent?
No. of days sickness* None No. of occasions of absence* None
* Maternity and Disability (in accordance with the Disability Discrimination Act 1995) related
sickness absence should be excluded.
6. Is this person currently subject to a live disciplinary warning?
NO
If Yes, please give details:
Page 7 of 9 John Burns CV “202013

8. 7. Has this person completed a satisfactory probationary period with your
organisation?
YES
If No, please give details:
8. Would you re-employ this person in your organisation?
YES
If NO, please provide details of reason
SECTION 2 – MORE DETAILED INFORMATION ABOUT THIS APPLICANT
It will be helpful if you could also provide us with information about this applicant’s performance in
the post(s) held with you or your organisation. Please select the appropriate box. (X inserted for
selected performance)
Knowledge in own area of
work
Poor Satisfactory Good Excellent X
Working relationship with
line manager(s)
Poor Satisfactory Good Excellent X
Team working Poor Satisfactory Good Excellent X
Effective working with
external partners or
organisations
Poor Satisfactory Good Excellent. X
Ability to work under
pressure
Poor Satisfactory Good Excellent. X
Commitment to equal
opportunity in both service
provision and employment
Poor Satisfactory Good Excellent. X
Comments to support any negative ratings:
Or
It is our company policy to not provide the above level of detail
You are invited to add any other comments you wish in respect of this person's suitability to carry
out the responsibilities of this post with RBH. The Job Profile outlines the key duties and the
competencies required.
Page 8 of 9 John Burns CV “202013

9. John has a unique set of skills which are ideal for new developments, working with
suppliers / teams and generally getting people on board - even with difficult projects. My
team implemented integrated clinical systems/dashboards and performance tools which
were utilising technology from multiple suppliers, never before used in the NHS. I believe
this project succeeded because of Johns ability to move the project forward and keep
people motivated and on board, plus bridging the gap between technical know-how and
end users. It was the first time I'd seen NHS software suppliers giving their time to
commit to such a project, similar models are now implemented across the UK.
I'd have no hesitation in employing John again, he was an asset to the team and well
respected from colleagues, executives and suppliers.
This information is accurate to the best of my knowledge
Signed*: Name: Stephanie Austi n
Date 6/11/1 3
Page 9 of 9 John Burns CV “202013

10. John has a unique set of skills which are ideal for new developments, working with
suppliers / teams and generally getting people on board - even with difficult projects. My
team implemented integrated clinical systems/dashboards and performance tools which
were utilising technology from multiple suppliers, never before used in the NHS. I believe
this project succeeded because of Johns ability to move the project forward and keep
people motivated and on board, plus bridging the gap between technical know-how and
end users. It was the first time I'd seen NHS software suppliers giving their time to
commit to such a project, similar models are now implemented across the UK.
I'd have no hesitation in employing John again, he was an asset to the team and well
respected from colleagues, executives and suppliers.
This information is accurate to the best of my knowledge
Signed*: Name: Stephanie Austi n
Date 6/11/1 3
Page 9 of 9 John Burns CV “202013