John Cortes is seeking a new position and has over 15 years of experience in sales, customer service, and transportation management. He is fluent in English and Spanish and has a proven track record of achieving sales goals. Most recently, he worked as the lead salesman for Partners Executive Transportation, where he was responsible for developing new leads and maintaining strong customer relationships to maximize sales. Prior to that, he held management roles as the fleet manager and dispatcher at the same company. He has a bachelor's degree in business management.

1. John Christopher Cortes
Jchriscortes@gmail.com
220-18 75TH AVENUE, OAKLKAND GARDENS, NY 11364
646-401-1325
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Progressive, self motivated and highly energized with experience in sales, public relations and client
management. As a highly driven and results-oriented manager, I have proven myself in providing exemplary
levels of service to a broad range of people.
SKILLS
● Fluent in English and Spanish.
● Computer Applications: Microsoft Windows XP: Word, Power Point, Excel, Outlook, & Internet Explorer.
● Excellent written and verbal communication.
● Strong self-starter, ability to work independently, multi-task, self-manage time and priorities.
● Ability to communicate with C-Level Executives, associates and customers
● Strong sales and merchandising skills
● Proven sales record and strong interest in sales
● Great team player and able to work cross functionally with other teams.
● Highly skilled in maintaining a strong customer focused culture while driving sales
● In depth knowledge of building relationships with customers focused on maximizing sales
● Track record of achieving individual and company sales goals
PREVIOUS WORK EXPERIENCE
Partners Executive Transportation – Long Island, NY Nov 2009 – present
Lead Salesman
 Responsible for developing a database of qualified leads through face to face meetings, referrals, emails, telephone
canvassing, direct mail, and networking.
 Represented the company at major events; promoted positive relations and strategic partners, consumers, non-
profits and corporations.
 Continuous evaluation of the economy, fuel prices, and other costs to ensure competitive advantage.
 Assisted in marketing.
 Negotiated terms of sale and services with customer.
 Make follow up calls to ensure customer satisfaction.
 Handle the tasks of responding to guests' questions and complaints in a prompt manner.
 Ensure timely and accurate completion of tasks assigned to the sales staff.
 Perform the tasks of developing strategies for advertising and promoting the products.
 Recommend purchase of new or improved technology such as automated systems.
 Collaborate with other departments to develop drivers and strategize on how to best provide incentives for the
drivers
John Christopher Cortes Page 2
Partners Executive Transportation – Long Island. NY

2. Fleet Manager Sept 2006 – Nov 2009
 Maintained an operational fleet and ensured implementation of business strategy.
 Maintained vehicles and ensured its clean and safe to drive at all times.
 Monitored all drivers and ensured driver can legally drive a vehicle.
 Managed all requests and prioritized according to requirement.
 Prepared specifications for new vehicle acquisition
 Conducted fleet evaluations to ensure maintenance standards are met
 Resolved problems concerning transportation, logistics or customer issues.
 Participated in carrier management processes, such as selection, qualification, or performance evaluation.
 Ensured compliance with company policies and procedures.
Partners Executive Transportation – Long island, NY
Dispatcher June 2004 – Sept 2006
 Dispatched rides to Drivers over the radio.
 Make changes when necessary, regarding addresses, goods, or customers
 Recommended quality control initiatives.
 Performed daily reporting to Supervisor.
 Responded to calls from drivers whose vehicles broke down or who needed other assistance
EDUCATION
9/2004-2008 BS- Business Management – Baruch College
9/02 -6/04 New York Military Academy
ACCOMPLISHMENTS
New York Military Academy
2003 All League
2003 Coaches Award
All Star (4 years)
Championships, 1994, 1995
1996, 1997, 1998 – MVP
References available upon request.