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Professional Profile
14 years of global experience in logistics, process engineering, and project
management. Specialized expertise in complex logistical functions and strategies for
Just-In-Time (JIT) and Lean Logistics (“Lean”) operations. Experience providing
international coordination for inter-organizational logistical operations.
International experience includes on-the-ground in-country operations in:
United Kingdom ♦ Netherlands / Holland ♦ Germany ♦ Belgium ♦ France
Remote international logistical management/coordination with partners in:
China ♦ India ♦ Hong Kong ♦ Taiwan ♦ South Korea ♦ Philippines ♦ Thailand
Relevant Experience
Claire’s (UK) Ltd, Birmingham, Great Britain
Logistics Planner 2005 - 2007
Logistics Coordinator 2004 - 2005
Manage global supply chain of merchandise from Asia to United Kingdom through
market data analysis, and set ‘due dates’ provided by the buying and merchandising
departments
Monitor import operations in line with all relevant and current Customs legislation
Administer compliance of all vendors to set procedures and policies, identify issues,
and provide recommendations on areas of non compliance
Implement, document and continually develop internal and external business
processes, relating to the logistics department
Generate reports, analyze and communicate expected intake volumes
DHL Supply Chain (f/k/a F. X. Coughlin), Various Locations, Europe
Operations Export Manager (UK) 2000 - 2001
Air Export Supervisor (France & Netherlands) 1997 - 2000
Airfreight Coordinator (UK) 1996 - 1997
Project manage world’s largest airlift program; avg. daily uplift 200 tons auto parts
Manage satellite office budgets, and provide financial forecasts.
Export airfreight auto parts providing continuous line feed to Ford Motor Company
production plants based in North America, Canada and Mexico
Provide logistical solutions in a calm and systematic manner, in the face of ever
changing environments, and intense time constraints
Negotiate airline buy rates and secure required airlift capacity
Build and maintain strong, sustainable work relationships with internal and external
customers
4811 Cross Creek Ct, Kennesaw GA 30152 * c: 404-309-0119 * e: jo@jobenson.net
Areas of Expertise
Cost Reduction
Project
Management
International
Logistics
Logistics
Outsourcing
Transportation
Management
Supply Chain
Development
Efficiency
Improvement
Resource
Optimization
Operational
Streamlining
Air Export
Vendor
Management &
Relations
Joanne Benson

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Key Competencies & Skills - Professional
Achieving efficiencies and driving down costs
Managing & supporting new business implementations and project rollouts
Knowledge of national and international import/export legislation
Identifying and rectifying compliance issues
Comprehensive knowledge of logistical procedures and processes
Delivering change within a fast paced environment
Numeric and able to demonstrate an understanding of basic accountancy
Setting achievable objectives and managing multiple projects
Ensuring that all levels of service are at a very high standard
Key Competencies & Skills - Personal
Communicate confidently and professionally at all levels
High organizational, time management and multi-tasking skills
Ability to work under pressure, to tight deadlines and set objectives
Ability to remain calm and focused in crisis situations
Maintains positive outlook, and remains focused on specific end results
Dedicated, trustworthy, reliable and passionate
Ability to identify & draw out potential in others
Proven problem solving techniques
Other Experience
KMS Ltd, Birmingham. UK Business Center Manager 2003 - 2004
Manage the running of a business centre offering serviced office accommodation.
Marketing, accounts, purchasing, building maintenance and tenancy agreements.
Staffordshire Police Force. Lichfield, UK Police Constable 2001 - 2003
Work in partnership with the community I served to maintain law and order
Prevent crime, reduce fear of crime & improve quality of life for all citizens
Niglon Ltd. Birmingham, UK Customer Service Rep. 1995 - 1996
Handle incoming calls from established and potential wholesale clients.
Process quotes and orders.
Dataproof Ltd. Birmingham, UK Accounts & Reports Admin. 1990 - 1995
Progressive knowledge and skills development of day to day business
Increasing level of administrative responsibilities and computer literacy
4811 Cross Creek Ct, Kennesaw GA 30152 * c: 404-309-0119 * e: jo@jobenson.net
Testimonials
“…I can seriously
recommend her to any
future employer.
Joanne was a
dedicated manager
and was working in a
crucial area of our
business that called
upon multiple skills
and management -
leadership techniques
that supported the
delivery in multiple
areas of a very
complex international
supply chain
solution…”
Mike White. MSc.
Senior Vice President
DHL
“Joanne is a highly
motivated professional.
Throughout the years
Joanne worked for me
she was an invaluable
support to me, I knew
when I gave a job to
Joanne it would be
completed to an
excellent standard. I
would highly
recommend Joanne to
any future employer…”
Tim O’Regan
European Logistics
Manager
Claire’s Europe
Joanne Benson