Provisional Offer Letter - Santanu Debnath

World’s first eSCM Level 5 Certified Company
PROVISIONAL OFFER (Personal & Confidential)
Satyam BPO Limited
Level 5, Phase II, Cyber Pearl, Hi-tech City, Madhapur, Hyderabad 500 081, A.P. INDIA
Tel: +91-40-66361300 Fax: +91-40-66361309
Regd. Office: Mayfair Centre 1-8-303/36 S.P. Road Secunderabad 500 003, A.P. INDIA
Website: www.satyambpo.com
Date: 16th June, 2010
Name : Mr. Santanu Debnath
Unit : Operations
Designation : System Engineer
Level : 1
Primary Responsibilities
Provide first level support on basic operations using documented procedures and available
tools. Your detailed role and responsibilities will be communicated by your Reporting
Manager upon your joining.
Location of work
Currently at Hyderabad, but can be posted at any of Satyam BPO’s offices.
Date of Joining
Your date of joining is on 21st June, 2010. In case the offer is acceptable; please send your mail
acceptance before 7:00 PM of 17th June, 2010.
Cost to Company
Rs. 2, 69,520/- (Rupees Two Lakhs Sixty Nine Thousand Five Hundred and Twenty Only) Per
Annum break up enclosed.
Other Benefits – In Addition to Salary
Food Coupons of worth Rs 7920 Per Annum provided by the company. The same will be
issued on the day of joining proportionately and the monthly distribution will be done on the
last working day of the month
Group Medical Insurance Policy coverage for dependents to include self, spouse and 2
children only (1+3). Parents are not included in the dependents coverage.
Group Personal Accident Insurance Coverage for self only as per eligibility.
Gratuity as per the Act.
Transport facility
Associates from level 0 to level 4 are eligible for point pick up and point drop.
Point pick up/point drop facility will be provided between 8.00AM - 7.30PM/6.00AM –
6.35PM logout
Associate can opt for cash allowance in lieu of transport facility upto an amount of Rs. 2000
per month which will be a monthly payout.
Lady Associates in night shifts will not be eligible to exercise this option due to the statutory
requirement of providing safe and secure transportation to the closest point to their homes.
Payroll Cut Off Date
Payroll cut off date is 20th of every month. In case you join

Satyam BPO Limited
Tel: +91-40-66361300 Fax: +91-40-66361309
 On or before 20th, your pay for that month will get processed in the same month effective
your date of joining and
 After 20th, your pay for that month will get processed in the subsequent month effective
your date of joining.
In view of the above, you are advised to plan your funds accordingly since the Company will
not provide any Salary advance.
Annual Performance Review
You will be covered under Annual Performance Review as per the Company policy
guidelines.
Performance Based Incentives
The Performance based Incentives will be purely based on your Performance against agreed
goals. The Potential incentive earnings, if any will be applicable to those who are on rolls of
the company at the time of disbursement. Detailed guidelines will be communicated
separately through your Reporting Manager.
Hours of Work
The Company follows 5 working days a week schedule but during the Training Period
(before moving to the production floor) it will be a 6 day working. Each shift spreads across 9
hours a day (including one hour of break time). However as the Company’s business requires
round the clock support, your weekly days off may not necessarily be on Saturdays/Sundays
and you will be required to work in day-night/night shifts. Shift information will be given
well in advance. Occasions may arise when you may be required to serve the Company
beyonrequests must be submitted to your Reporting Manager in writing prior to the period of
time requested as per the policy guidelines. However, you will not be entitled to leave during
notice period. Absence for a continuous period of 3 days, without prior approval including
an overstay of leave, will be treated as abandonment of services. In such an event, your
employment shall automatically come to an end with/without any notice of termination.
Overseas Travel
You will be governed by service agreement for a period of six months from the date of travel
in case if you are required to travel on overseas assignments. You will be eligible for Onsite
allowances as per the Company Policy. In case of separation prior to the six months, you will
not be relieved till the agreement terms are complied, failing which company may take
appropriate legal action.

Satyam BPO Limited
Tel: +91-40-66361300 Fax: +91-40-66361309
Validity of the Offer
You are required to report to Mr. Prashanth Sagi, Executive - HR for completing your joining
formalities on 21st June, 2010 at 10:00 AM at the following address failing which, this offer
stands withdrawn, unless such date is extended and communicated to you in writing.
Satyam BPO Limited
5th Floor, Cyber Pearl,
Phase I, HITEC City,
HYDERABAD – 500 081
Phone # 66361300; Fax: 66361309
Email: Offers@MahindraSatyamBPO.com
Kindly acknowledge and confirm the acceptance by replying to this mail.
Note:
1. The above terms and conditions are based on Company Policies, procedures and other rules
currently applicable and are subject to amendments from time to time. By accepting this offer
you agree to comply with and shall abide by all other rules and regulations of the Company
as shall be in force, from time to time. In all matters, including those not specifically covered
herein, such as Travel and other Organizational policies you will be governed by the rules of
the Company as may be framed from time to time. This offer is subject to proper
documentation as per the checklist, satisfactory reference checks and pre-employment
medical examination & the offer supercedes any earlier written/verbal communication in this
regard.
2. Request you not to resign the current organization without accepting Satyam BPO’s offer
formally.
3. Any queries will be addressed only thru mail.
4. Please note that the formal offer will consist of email offer contents only. In case any
discussions on compensation or reimbursements post joining the same will not be acceptable.
For Satyam BPO Limited,
John Chacko
Head – Human Resources
Kindly note that a copy of Driving Licence / PAN Card / Passport / Voter ID Card are mandatory
for opening a Bank Account

Satyam BPO Limited
Tel: +91-40-66361300 Fax: +91-40-66361309
ANNEXURE C
You are requested to bring Two Sets of the following documents
Documentation Check List to be submitted at the time of joining
Name
S.No. Details Submitted
Y/N
Remarks (pl.
mention the
date of
submission)
1
Xth Certificate / (Birth Certificate issued by concerned Municipal
Corporation Authorities may be required for future reference)
2 XIIth Certificate.
3
Bachelors Degree Certificate (Copy of both front and back). Provisional
certificates not valid.
4
Bachelor's transcripts (Statement marks and/or consolidated mark sheet
indicating all subjects and marks- front and back)
5 Master's Degree Certificate (if any – copy of both front and back)
6
Master's transcripts (Statement of marks and / or consolidated mark sheet
indicating all subjects and marks - front and back)
7 Other academic/diploma certificates (including training)
8
Resignation acceptance letter from Previous Employer (Not applicable in
case if you are submitting Relieving letter) on the day of Joining.
9
Experience Certificate from Previous Employers should include the date of
joining, date of leaving and designation while leaving and if possible, role.
10 Relieving Letter from all Previous Employers
11 Latest month pay-slip prior to joining Satyam BPO
12
Original and Photocopy of Offer letter signed with the last employer
(where applicable)
13 Photocopy of Pan Card is Mandatory
14 Tax Savings declaration form (Investment Plan)
15 Photocopy of Birth certificate
16
Marriage certificate (if married) - Marriage Certificate may be mandatory
required for future reference)
17
Photocopy of the Driving License /Electricity Bill/Telephone Bill/Voter Id
Card/Ration Card/College Id Proof (for freshers).
18
Copy of all 36 pages of the latest valid Passport (Passport which has not
expired)
19 Ten passport size color photographs.
20
3 Passport size photographs of each dependant declared under Group
Mediclaim Insurance Plan
21
Two post cards size black and white family (group) photographs in case of
salary below Rs, 10,000/ per month

Satyam BPO Limited
Tel: +91-40-66361300 Fax: +91-40-66361309
For Associates :
If single - Group photo of self and dependents is mandate, incase
the dependents are earnings less than or equal to 1500 PM.
If single - self photo is mandate, incase the dependents are
earning more than 1500 PM.
For Associates :
If married- spouse can be a dependent and Family photo is
mandate.
(Photographs-2 Black and white or color, postcard size).
22 Copy of Voters ID Card
Kindly note that a copy of Driving Licence / PAN Card / Passport / Voter ID Card are mandatory
for opening a Bank Account

Provisional Offer Letter - Santanu Debnath

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