1. Joseph L. Josey
1826 Brattleboro Ct., Kettering, OH 45440
Cell: (937) 260-9889
joseyjl@yahoo.com
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Profile
Highly successful,self-motivated technology professional with over 18 years of experience in all levels of
IT administration,support,and engineering. Ability to provide communication and documentation, both
verbally and in writing,through individual assignments,team and inter-departmental projects, with
minimal supervision.
Experience
 OperatingSystems - MicrosoftWindows Server 2003/2008/2008R2/2012/2012R2,Red Hat Enterprise
Linux5/7,CentOS 5/6/7, Sun Solaris10, Novell 3/4, Windows XP/7/8/8.1
 Servers - Cisco UCS Bladesystems, HP Proliant Servers,Dell Edge Servers
 Storage - Dell Compellent SC8000, FS8600, Enterprise Manager, Storage Center, HP SAS P2000 SAS
Array, NetApp 2040/3240
 Brocade Fiber Channel switches
 VMware vSphere 3.x/4.x/5.x
 Backup - Symantec NetBackup, EMC Avamar, Symantec BackupExec,
 Databases - MicrosoftSQL Server 2005/2008/2012,Inter Systems Cache 5.2, 2008.x, 2010.x
 Scripting - PowerShell, PowerCLI, VBS, and BaSH shell
 Directory Services - MicrosoftActive Directory,ManageEngine ADManager, Novell ZenWorks
 Messaging – MicrosoftExchange 5.5/2003
 Security - Symantec Norton Anti-Virus,McAfee Antivirus,Trend Micro Antivirus
 Monitoring - Orion SolarWinds,SNMP, OpenView, ManageEngine OpsManager,Wire Shark
 NetSmart Avatar and myAvatar PM (Patient Management)
 Data center operations, Co-Location (colo),primary/secondary data centers,disaster recovery
operations
 Networking - concepts (VLANs, IPs,subnets, ACLs, ports), Cisco switches,cabling,firewalls
 Load Balancing - BigIP F5 LTM, MicrosoftNetwork Load Balancing
 Remote Access - HP iLO, Dell iDRAC, Sun iLOM, Digi Passport,portconcentrators
 Patching - Windows Server Update Service (WSUS), Novell ZenWorks, vSphere Update Manager, Unix
patch clusters,Linux yum update utility
 Documentation – Run books,architectural diagrams,process creation/modification
 Project management
 Audit processes
 Trainingand mentoring of junior system administrators and engineers
 Easy Vista ticket management, SDE, Remedy, Atlassian’s Jiraand Wiki
Professional Experience
The MENTOR Network – Edina, Minnesota
Sr. Systems Engineer - Infrastructure July 2007 - Present
 Technical Lead for Compellent SAN and NAS implementation, installation,configuration,and cutover
for our data centers in Minneapolis,MNand Boston, MA.
 Technical Lead for Implementation, installation,and configuration of Cisco UCS systems in our
Minneapolis,MNand Boston, MA data centers.
 Installed and implemented VMware virtual infrastructurein Minneapolis,MN and Boston, MA data
centers.
 Technical Engineer for upgradinginfrastructureof Avatar/myAvatar billingapplication servers from
Sun Fire servers to Cisco UCS/VMware Virtual Machines,as well as for major application upgrade
from Avatar to myAvatar, in both Test and Production systems.

2. Joseph L. Josey
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 Management of UCS systems, VMware vSphere, Compellent SAN and NAS, and myAvatar billing
system infrastructure.
 Creation and modification of documentation in relation to projects and daily job functions .
 Creation of server build images (gold image) for physical servers,and VMtemplate for virtual servers
 Work closely with departments within the IT organization to ensure smooth communication and
facilitatesuccessful completion of projects and tasks,workingwith all levels fromentry-level though
the CIO.
 Work on budgeting for current accepted projects and coming fiscal years projects.
 Providenecessary research and documentation for federally-required audits.
 Providetrainingand mentoring to system admins and others as needed.
 Identified others for development into administrator/engineeringfunctions for varioussystems as
needed.
 Travel as-needed to Boston and Minneapolis for staff meetings or projectimplementations.
 Workingremotely from home officein OH sinceJuly 2012.
US-VISIT, Dept. of Homeland Security – Roslyn, VA
Contract via Apex Systems, Inc. and Northrup Gruman
Systems Administrator August 2005 – May 2007
 Managed various LAN resources in Novell 4.x, Windows 2003,and MicrosoftExchange2003 for
approximately 1000 users,600 workstations and 80 printers.
 Remote packagecreation and delivery packages,as well as created maintenance and discovery
queries usingLANDesk Management Suite 8 and Novell ZenWorks.
 Monitored and maintained tape backup system usingVeritas BackupExec 9.2 on a Dell Power Edge
2650 server and multiplePowerVault tape robotic libraries runningWindows 2000 Server, using
differential and full backups,and catalogingand transportingmonthly full backup’s offsite.
 Monitored and performed preventative maintenance on Novell and Windows servers runningon Dell
Power Edge 2650 servers.
 Managed static and DHCP IP address spaces and VLAN memberships on Cisco Catalystswitches,as
well as determining port security issues and MAC issues.
 Performed desktop supportfunctions on hardware,software and network issues and tracked them
usingRemedy Helpdesk software.
 Downloaded, tested and pushed security and general software updates, usingcustom scriptingfor the
environment and Novell ZenWorks.
 Created custom images for PCs usingNorton Ghost on network and local media.
United States Air Force – Arlington, VA
Contract via Trawick and Associates and Lockheed Martin IT
Desktop Support Technician – Level III March 2004 – August 2005
 Provided superior customer supportfor the Executive Management of the U.S. Air Force and the NMCC.
 Performed computer and user maintenance on SIPRNET and NIPRNET accounts usingServer Manager,
DRA Web Administrator and EnterpriseAdministrator.
 Imaged machines with latestimage, patches and security updates.
 Recovery of lostor damaged data from various media usingGet Data Back and other software
packages.
 Contacted and worked with outside vendors for supportregardingPCs and parts replacements.
 Managed local VLAN resources,includingserver maintenance,DHCP requirements and printer
resources on Compaq Windows 2000 server.
 Created personnel trainingdatabase,used to generate custom reports for Lockheed Martin, the U.S. Air
Force and the U.S. Government, usingAccess 2000 and VBA.

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 Installation of test LAN usingCompaq servers, Cisco switch,Windows 2003 server,Exchange 2003,
Terminal Services,and SQL Server 2000 and several XP workstations
United States Marine Corps – Arlington, VA and Washington, D.C.
Contract via Omega Systems, Inc. and EDS
NetworkAdministrator July 2003 – March 2004
 Performed user and computer account administration usingWindows NT 4.0, Windows 2000 and
MicrosoftExchange 5.5, on approximately 15 servers.
 Responsiblefor ensuringPERL and MS Batch server scripts wereup-to-date and functional,as well as
generating new scripts as needed.
 Created server health monitor program usingVisual Basic.
 Responsiblefor assuringthatsecurity patches and updates were installed on servers and workstations
as required.
 Add, remove and change printers on printservers.
 Visitusers attheir workstations to perform system and accountmaintenance.
United States Army – Alexandria, VA
Contract via Automated Research Systems, Inc. and SAIC
Desktop Support Specialist – Level II December 2002 – July 2003
 Performed helpdesk trackingand schedulingusingRemedy Helpdesk Support software.
 Sanitized recycled computers with Access Data’s Wipe Driveutility accordingto DoD specifications.
 Imaged new computers with Customer Service Branch’s standard Windows XP image.
 Transferred user data to new PCs and verify that all data is transferred correctly.
 Performed Desktop Support Level II services.
United States Navy – Washington, D.C.
Contract via Apex Systems, Inc. and EDS
Desktop Support Specialist – Level II July 2002 – December 2002
 Worked for the NMCI projectat various naval bases in the NCR region.
 Configured and installed newDell computer systems accordingto Navy and EDS instructions.
 Performed troubleshootingon stagingproblems related to Active Directory, Novadigm and general
imagingprocedures.
 Analyzed problems with transfer of data from Windows95/98/NT workstations to new Windows 2000
Professional workstations.
The Computer Shoppe – Monroe, MI
Senior Service Technician January 2001 – June 2002
 Performed Level I and II helpdesk functions for software and hardwarei ssues.
 Created Access databasefor trackingparts and serial numbers.
 Performed inventory control and accountingfunctions.

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The FoxBerry Group, Inc. – Monroe, MI
Senior Network Technician August 1999 – January 2001
 Managed 3 Internet servers and 5 fileand printservers runningO’Reilly Web Server, IpSwitch Imail
Internet Mail,MicrosoftPostOffice,MicrosoftServer 4.0, and Novell 3.2 servers.
 Performed Level I and II supportfor desktop, server, network, telephone and Internet issues,in the
office and for customers in-storeand at their site.
 Developed real-time bid system for air cargo company usingColdFusion 4.5 and Access database
backend.
 Created and updated customer Web sites,as well as their information as related to DNS and domain
name registration with Network Solutions.
 Performed system, network and Internet administration.
 Performed helpdesk trackingand schedulingusingCRM's TigerPawBusiness Suite.
 Monitored performance of Internet servers and communications hardwaresuch as phonebanks,
Internet routers and ISDN devices.
Grand Aire Express, Inc. – Monroe, MI and Swanton, OH
System and NetworkAdministrator / Document Control Specialist April 1997 – July 1999
 Responsiblefor control of documents and on-linepublication followingISO-9002and QS9000
guidelines.
 Performed Level I and II helpdesk functions to the Enterprise.
 Performed administrator duties as related to the system, email, Internet, Intranet, PBX, Dictaphoneand
SQL Server database.
 Generated reports utilizing PowerBuilder 5 and MicrosoftSQL Server 6.5.
Security Clearances
Department of Defense, Interim Secret 2002-2003
Department of Defense, Full Secret 2003-2007
Department of Homeland Security, Secret 2005-2007
US-VISIT/BICE/DHS, EOD 2005-2007
Formal Education and Professional Development
Strayer University, Washington,D.C, Graduated 2006,B.S., Computer Systems
Guilford Technical Community College, Jamestown, N.C., Graduated 1994, A.S. Pre-Engineering
Embry-Riddle Aeronautical University, Daytona Beach, FL, Aerospace Engineering courses
Compellent Administration and Advanced Management Training(May 2015) – SC8000
Red Hat Enterprise Linux Training, RHEL7 (December 2014)
NetSmart myAvatar Systems Administrator Training(2014)
InterSystems Cache 2010 Training (July 2010)
VMware vSphere 4.x Install, Configure, Manage (November 2009)
Supervisor Training I and II (The MENTOR Network Internal Training,2009)
Cisco CCNA (Expired 2008)
Microsoft Windows Server 2003 Certified Professional (Expired 2006)
Microsoft Windows Server 2000 Certified Professional (Expired 2005)
CompTIA A+ (1999)