Pietro Bertoni has over 15 years of experience in IT leadership roles, including his current role as AVP and Manager of IT Service Delivery at Sterling National Bank. He oversees technical support operations and projects involving infrastructure, servers, security, and disaster recovery. Previously, he held IT director roles at Sterling Resource Funding and Resource Funding Group, where he managed networks, data centers, and help desk teams. He has a range of technical skills and professional certifications.

1. PIETRO BERTONI
127 East Main Street, Apt. 201
Smithtown, New York 11787
(516) 864-6312
Email: pbertoni93@gmail.com
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PROFILE:
Results driven senior hands-on IT leader with versatile, cross-platform experience in systems and network architecture,
installation, implementation, and administration in local and remote client environments. Fifteen years of progressively
responsible IT experience with a reputation for dedicated team work, high energy work ethic, and strong commitment to
customer service.
PROFESSIONAL EXPERIENCE:
STERLING NATIONAL BANK New York, NY
AVP, Manager IT Service Delivery, January 2012 through October 2015
Oversee internal technical support operations of help desk support team for combined enterprise. Accountable for the coordination
of technical projects, the monitoring and administration of network infrastructure, implementations, integrations, and maintenance
of servers, storage, desktop, mobile devices, printers, teleconferencing, and VoIP phone systems. Responsible for maintenance and
operation of backup data center. In charge of backup and disaster recovery strategies. Managed Sarbanes-Oxley compliance.
Responsible for IT purchasing and inventory control.
KEY CONTRIBUTIONS:
 Member of the IT integration team during the Sterling National Bank’s acquisition of Hudson Valley Bank , June 2015
 Implemented enterprise data protection and disaster recovery solution by installing and configuring Commvault Simpana
software. This solution allowed greater RTO and RPO throughout the merged companies
 Managed enterprise phone system migration project from Ezuce Open UC to Cisco Call Manager reusing existing Polycom
endpoint resulting in a savings of 20k
 Led the process of consolidation and migration of over 300 servers from our physical to virtual Vblock environment
 Part of team that headed the design, installation and configuration of VCE Vblock System 320 as part of our virtualization
and consolidation project allowing us to reduce our footprint to 2 data centers.
 Led the integration of procedural, incident, and change management for the combined IT support teams by implementing a
BMC Remedyforce solution, thus leading team to more efficient response times of incidents and requests
 Headed the consolidation and relocation of branches and back office locations and the relocation of a data center as part of
merged company
 Installed, configured, and administered a unified telepresence solution for expanded locations using Cisco Telepresence
SX20 Quick Sets
 Member of the IT integration team during the Provident Bank’s merger with Sterling National Bank, May 2013
STERLING RESOURCE FUNDING, Division of Sterling National Bank Woodbury, NY
AVP, Director IT Services, April 2006 through January 2012
Oversee all internal technical support operations and the supervision of our external client help desk support team for division.
Responsible for maintenance, administration, and monitoring of the network infrastructure, and web security. In charge of all data
center operations, the coordination of technical projects, implementations, integrations, and maintenance of servers, storage,
desktops, mobile devices, printers, and VoIP phone system. Accountable for backup and disaster recovery strategies. Managed
Sarbanes-Oxley compliance. Responsible for IT purchasing and inventory control.
KEY CONTRIBUTIONS:
 Designed and coordinated relocation of new 20,000 square foot facility

2. PIETRO BERTONI
127 East Main Street, Apt. 201
Smithtown, New York 11787
(516) 864-6312
Email: pbertoni93@gmail.com
Page 2 of 3
 Internal lead in the project to design and construct a 1000 square foot Tier3 data center
 Coordinated the distribution, relocation and setup of 200+ servers with minimal business interruption
 Orchestrated the relocation and setup of our 100+ user node at new facility
 Worked on a yearlong conversion and implementation project of core payroll and tax application from HP MPE to
Microsoft SQL 2008
 Setup and maintain a 40 node network for corporate disaster recovery site. Finished project under budget, by using our
recycled equipment.
 Part of the migration team during the Sterling National Bank acquisition, working on domain and email migrations
RESOURCE FUNDING GROUP, Division of Randstad NA Woodbury, NY
Supervisor IT Services, August 2004 through April 2006
Responsible for technical support operations of the 100+ node internal network including implementations, system integrations, and
troubleshooting for servers, desktop, routers, storage devices, printers issues. Administer corporate e-mail services. Supervise our
client help desk support team of our 400+ external remote clients.
KEY CONTRIBUTIONS:
 Led migration project from a 100+ node Windows NT domain to a 500+ node Active Directory network
 Negotiated new vendor contracts resulting in cost reduction and increasing support for our clients
 Implemented an inventory tracking and billing system for hardware and software purchases
 Technical lead for multiple projects including the Windows XP rollout, deployment of a managed Symantec Anti-Virus
solution for 100+ users
 Conducted research on proposed e-mail server upgrade from Windows Exchange 5.5 and identified the best suited system
for our business needs. Performed client and server migration to Kerio Mail Server 6
 Member of our company supported Employee Advisory Board
Senior IS Analyst, November 2002 through August 2004
IS Analyst, January 2001 through November 2002
Provide day to day 3rd
level support for 300+ users in internal and remote locations including all issues involving network, hardware,
and operating systems in a Windows NT/UNIX environment. Responsible for all server, workstation, laptop setup, configuration and
troubleshooting.
KEY CONTRIBUTIONS:
 Successfully migrated 100+ node client network from Windows NT4.0 to Windows 2000
 Responsible for configuration and implementation of Symantec Ghost Enterprise Edition for the use in standardized
deployments of all internal and external client workstations, reducing overall turnover time for computer repair and
deployment
 Designed and implemented a Learning Center for the training and development of all employees on basic to advanced PC
skills and software applications
 Assisted in the implementation of our in-house developed payroll application, creating a PC based system and custom
logos/signatures for our clients MICR payroll check printing needs
 Received prestigious company awards- “Leaders of Growth”, 2003 “Good to Great”, 2003 and 2004
Help Desk Specialist, August 2000 through December 2000
Provide 1st
level support for proprietary UNIX based staffing and payroll systems including network and hardware support
COMPETITION AUTOMOTIVE GROUP Smithtown, NY
Assistant Service Manager, January 1997 through January 2000

3. PIETRO BERTONI
127 East Main Street, Apt. 201
Smithtown, New York 11787
(516) 864-6312
Email: pbertoni93@gmail.com
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Service Consultant, February 1994 through January 1997
Responsible for the efficiency and productivity of the automotive service department and the management of proper customer
service.
SILVER STAR MOTORS Long Island City, NY
Service Consultant, May 1987 through February 1994
Mercedes-Benz Apprentice/QC Technician/Dispatcher, July 1986 through May 1987
Responsible for the maintenance and repair of Mercedes-Benz and Porsche vehicles.
TECHNICAL SKILLS:
Platform: Windows Desktop - 9x/NT/2000/XP/Vista/7/8, Windows Server - NT/2000/2003/2008 R2/2012 R2, Linux – RHEL, CentOS,
SUSE, SCO UNIX 5.05, Mac OS X, Apple iOS, Android
Hardware: HP, IBM, Dell, and Intel Based Servers, Laptops, Desktops, HP Printers, Cisco UCS, EMC VNX, NetApp Fas2040, Cisco
Telepresence SX20, Polycom Soundpoint and Soundstation IP phones, Websense v10000
Software: Commvault Simpana 10, Cisco UCSM, EMC Unisphere for VNX, VMware vCenter, ESXi 5.5, 6.0, NetApp Data ONTAP 7.3.2,
Ezuce Open UC (sipXecs 4.6), Websense Security Suite 7.6, Microsoft Office Suite 97/2000/XP/2003/2007/2010/2013, Kerio Mail
Server 6, Symantec Endpoint Protection, Adobe Photo Elements 7.0, Macro Mechanic 4.0, Microsoft Digital Image Studio 9.0, Secure
CRT, Veritas Backup Exec v8
LANGUAGES:
English - Speak, read, and write fluently
Spanish - Speak, read, and write fluently
EDUCATION:
Commvault Education Advantage, Tinton Falls, NJ
Simpana Software- Core Fundamentals, Implementation and Maintenance, June 2015
EMC Corporation, Milford, MA
VCE – Vblock System Administration and Management, May 2015
Training Camp, Bushkill, PA
Cisco – Cisco Certified Network Associate, April 2012
CCENT Certified, April 2012
Learning Tree, New York, NY
VMWare – Deploying VMware vSphere, March 2011
Learning Tree, New York, NY
Microsoft SQL 2008 – SQL Server Database Administration, May 2010
Fast Lane, Raleigh/Durham, NC
NetApp – Configuration and Administration Data ONTAP, April 2010
Briarcliffe College, Bethpage, New York
CompTIA - A+ Certification, May 2000
Microsoft - MCSE, September 2000