The document provides a summary of qualifications for Roy Mowbray, an IT professional with over 15 years of experience as a Systems Administrator. It outlines his technical skills, software experience, roles as a Systems Administrator for a medical billing firm and as a consultant, and education in areas such as networking and C.A.D.D.

1. ROY MOWBRAY
2342 North 115th Street ♦ Tosa Wisconsin 53226 ♦ (414) 771-8381 ♦ rmowbray@wi.rr.com
SUMMARY OF QUALIFICATIONS
With over 15 years experience as an Information Technology professional, and 10 years experience (as a Systems
Administrator for a busy Medical Billing/Accounting firm), Mr. Mowbray exemplifies dedication, and
professionalism, as well as having a very strong work ethic. Priding himself on his experience and education, he
continues to focus his efforts by providing concise, definitive solutions.
TECHNICAL SKILLS
Operating Systems: All Microsoft, Linux Redhat, VMWare, SCO.
Hardware Platforms:
By CPU: Intel, AMD
By Manufacturer: Dell, HP, EMC, Gateway 2000 (mostly build custom PCs).
By Component: Nvidia, Matrox, Diamond, Adaptec, ASUS, Creative Labs, ATI, Sony, Toshiba, and many,
many others.
Networking: Cisco 4800 and PIX 515e, ISA, HP OpenView, Cacti, Nagios, switched hubs, T1/ISDN planning and
installation, 10/100/1000BaseT, TCP/IP.
Software (Client): C.A.D.D. Microsoft Office, Visio, FrontPage, Project, Publisher; DBIII; Corel: WordPerfect
Suites, CorelDRAW! Suite; Adobe: Photoshop, Illustrator, Premiere, Dreamweaver; Open Source: OpenOffice;
Document Imaging: Ascent Kofax and Onbase
Software (Server): Microsoft: Internet Information Server, SQL Server 2000-2008, Exchange2000-2007, Open
Source: Samba, Linux
Languages: Visual Basic, VBA, some scripting in PERL, Python
PROFESSIONAL EXPERIENCE
PHYSICIANS ACCOUNTING – Brookfield, Wisconsin June 2001 -- Present
Systems Administrator
Manager/Technical Administrator for 100 + user community.
Developed the companies knowledge base, and service ticket help desk system. Integrated applications and
configured network shares and security. Responsible for purchasing, configuration, and installation, of state-of-the-
art hardware/software, while managing operations for multiple departments. Instrumental in moving company from
Wauwatosa to Brookfield. Designed/constructed new server room including UPS configuration, cabling, HVAC
Tape Library and iSCSI backup hardware/software, rack installation of servers, switches, etc. Responsible for
security monitoring, building security, and D&R advancements and maintenance. Administration for SQL Server
2000, 2005 and 2008. Exchange 2000 and Exchange 2007. Importingexporting results as reports to PDF, Excel,
PowerPoint and other Microsoft Office applications. Automated EDI procedures utilizing FTP, modem, and website
configurations. Worked exclusively with developers and the Visual Studio/Source Safe environment during the
development of a custom billing program. Created VPN server and procedures outlining RAS for Windows XP,
Vista, and 7. Project manager of ACH, CPT, and all accounting software programs. Redefined companies Active
Directory model into a more intuitive structure, based on departments, supervisors and users. Created and deployed
applications and updates via Group Policy and Active Directory administration. Created network
username/password security application which automatically logs users onto frequently used websites in a more
secure and protected way. Configured Test, Development and Production environment for Great Plains Accounting
8.5, 9.0 and 10.0 software rollout. Used my experience in VMWare to build virtual servers and backup/restore
procedures to prevent downtime and ease of deployment. Configured and monitored Trend Micro Suite for virus
protection. Security support for network, applications, and building. Applied document archival and retrieval
enhancements to eliminate manual procedures, and successfully increase scalability, productivity, and reliability,
while decreasing overall cost, by over 20k per year.
§Active Directory Administration (Group Policy, Structure policies, etc.)
§ACH Autodraft and custom applications
§Server and Workstation administration.
§SQL Server 2000, 2005, 2008.
§Microsoft Great Plains 8.5,9.0 and 10.0
§Exchange administration 2000 and 2007.
§SAN configuration for LUN's and thin provisioning.
§SysAid application used for knowledge-base and support ticket, survey, and asset management.
§KeePass 1.x and 2.13 application used for housing username/passwords.

2. ROY MOWBRAY
2342 North 115th Street ♦ Tosa Wisconsin 53226 ♦ (414) 771-8381 ♦ rmowbray@wi.rr.com
§ProComm and FTP EDI transferring of sensitive medical files/data.
§Linux 5.0 Redhat for Oracle.
§Esx Vmware 3.0-4.0..
§Security Monitoring.
§Built Data Center.
§Deployed Ghosted Desktops.
§Deployed and managed Trend Micro OfficeScan antivirus suite.
§Windows Server 2000, 2003, 2008.
§Backup and Recovery using Symantec Backup Exec 9,10,11,12, 2010 and Retrospect 7.5 (EMC)
§Unix Sco 7.1.4 Administration.
§Onbase/Ascent Kofax document imaging customizations, configurations and administration.
§Peachtree Accounting installation, configuration, administration.
§APC UPS configuration.
§MS SQL Server 2000, 2005 administration.
§Hardware (Servers, Switches, Tape Libraries, etc.) purchasing.
§Support and Helpdesk.
§Backup and restore SQL 2008 Database.
§MS Access configurations including ODBC setup to alternative data sources.
§Excel troubleshooting and automation
TRANSCEND TECHNOLOGIES – Brookfield, Wisconsin January 2000 – June 2001
Consultant
Consulted on Office Management and IT infrastructures for business clients. Performed Backup and Recovery
services and in-house troubleshooting for both hardware and software. Assisted clients with database enhancements,
Crystal reporting, and accounting support.
§Project and database management for local area businesses using Access and MS SQL server. Wrote and enhanced
VBA code for financial retirement application.
§Hardware and software support and installation.
§Created Backup structures using BackupExec 7, 8.
§Sale liaison for consultant placement.
QUAD/GRAPHICS – Milwaukee, Wisconsin October 1994 – January 2000
Technical Associate
Assisted in the development of Client/Server fulfillment application to facilitate business requirements. Based on
MS VB 6.0 and MSSQL Server Database the application also offered on-line reporting and credit card processing.
Performed database testing and consultation, for development and production environments.
§MS SQL server administration.
§Crystal Report implementation.
Press
§Feeder Operator MANROLAND
EDUCATION
M.A.T.C. (C.A.D.D.) 1993
W.C.T.C. (NETWORKING SPECIALIST) 2011