Jill Obenauer is a highly motivated professional with over 20 years of experience in sales, operations management, and customer service. She has a proven track record of exceeding sales goals and effectively managing client relationships. Her areas of expertise include strategic selling, contract negotiations, process management, and leadership. She holds an Associate Degree in Medical Science and volunteers with several local organizations.

1. Jill Obenauer
18256 Raccoon Trail ● Strongsville, OH ● 44136● 440-212-9693 ●vp83@aol.com
Professional Summary
Characterized as a highly motivated person with strong problem solving skills, detailed oriented, and
has the ability to work effectively with cross functional teams.
My success and reputation is based on effectively managing client relationships with a consultative
approach and translating revenue targets into specific goals and pursuit plans. I establish relationships
within key clients and have a consistent track record of exceeding goals with a strong passion to
achieve mutual goals.
My experience reflects a consistent career progression with increasing levels of accountability and
revenue responsibility, and my areas of specialization include strategic and consultative selling, sales &
contract negotiations, process management, sales enablement, with strong problem-solving and
leadership skills.
Experience
Operations Manager at PackagingSupplies.com Strongsville, OH
January 2010 – February 2016
Responsible for developing and delivering packaging solutions targeted to mid-sized organizations
across the United States.
Selected Accomplishments
 Successful collaboration and deal advancement in highly matrixed distributor organization to
expand opportunities across business units and drive deeper revenue relationships.
 Developed comprehensive and customized solutions with engineers, procurement and
owner/operator teams to build new profitable enterprise wide solutions.
 Drove adoption through customer trial programs to expand acceptance of new packing solutions
within large client portfolio across the United States through ongoing customer education,
solution mapping to key business priorities, cost saving analysis, and customer engagement
tools.
 Establishment of a robust prospect and customer database for expanded market analysis, to
drive new sales and conversions.
 Leveraged my sales process expertise to build and deliver new prospecting tools for use by the
sales team including phone and email templates for cold calling and direct mail prospecting.
Also creating a suite of sales presentations for prospecting, highlighting the key differentiators
of the PackagingSupplies.com solutions to ensure the most relevant positioning in the
marketplace.
Managing Partner at Santo’s Pizzza & More Brunswick Hills, OH
February 2007 – January 2010
Responsible for opening a new concept store with a full menu food experience in a convenient take-
home environment.
Selected Accomplishments

2.  Implemented a new business plan for targeted growth and expansion through food
standards, costs, and customer satisfaction.
 Hired for my organizational skills to train and develop a new staff on recipes, kitchen
processes, responsibilities, safety, inventory management, and customer engagement.
 Leveraged my leadership skills to manage the front of the house, as well as the back of the
house. Always rallying the team during heavy shifts, resolving conflicts and getting the job
done.
 Built a robust catering business through community involvement, targeting outreaches, and
advertising programs.
 Responsible for the day-to-day payroll, licensing, inspections, and vendor management.
Food Service Broker at Daugherty & Associates Independence, OH
May 2005- February 2007
Revenue growth and account servicing responsibilities for major food product lines to restaurants,
schools, and retail stores in the western Ohio market.
Selected Accomplishments
 Exceeded sales metrics and activities based goals each year from and recognized for
performance awards including Outstanding Account Manager, and Outstanding Customer
Activity.
 Selected to lead the Education channel for all school bids and communication tools.
 Developed market penetration and opportunity analysis to identify revenue opportunities
for cross-sell, up-sell, and increased attachment rates.
 Developed, planned, and conducted educational programs for end users to educate on new
products, recipes, cost & profitability to drive sales and permanent product placement.
Bartender/Server/Wait Staff/Trainer at Houlihan’s Restaurant Strongsville, OH
October 1998 – May 2005
Worked in multiple roles in a full service restaurant environment to deliver great customer service and
food & beverage experiences.
Selected Accomplishments
 Responsible for leading our bartender team with vendor education and promotional
offerings for customer recommendations.
 Participated in food tastings to promote restaurant specials, increase average order, food
and wine pairings and drive superior customer experience.
 Chosen to train newly hired employees on how each dish is to be prepared and to be able to
make recommendations.
 Known for always trying to exceed customer expectations, a fast & friendly demeanor, and
ability to multi-task in a fast-paced environment.
Education & Associations
University of Akron – Associate Degree in Medical Science/Medical Assisting
Volunteering Activities & Interests: Meals on Wheels, Strongsville PTA, Strongsville Women’s League,
Strongsville Athletic Boosters, St John Newman PSR Instructor, Camp Nuhop-Camp for special needs
children