The document describes several job postings at Amazon for operations management roles in the UK. The senior operations manager role oversees operations and area managers at a fulfillment center, managing staffing, schedules, and process improvements to meet productivity goals. The operations manager supervises frontline operations teams at a fulfillment center, focusing on productivity, quality, efficiency, and stock accuracy. The process operations manager leads continuous improvement initiatives like Lean and Six Sigma to enhance fulfillment center operations and meet business plans through projects, training managers, and data analysis.

1. Job Title Senior Operations Manager – Amazon, UKI Operations Location UK Position Details Here at Amazon we are currently looking to hire an experienced Senior Operations Manager to join the team and play a critical role in the overall management of the operation of our Peterborough Fulfilment Centre (FC). The role will be responsible for Operations and Area Managers, and reports to the General Manager. The role includes the overall management, control and direction of Inbound or Outbound distribution operations and will work to continuously improve the functionality and level of service that the FC provides to our customers, resulting in exceeded productivity goals and the delivery to our customer promise. Tasks/ Responsibilities: Manage and drive staffing plans, schedules, quality initiatives, process change initiatives, and other Change/ Six Sigma initiatives to enable Operations and ultimately the FC to attain Amazon’s Business Plan. Manage a team of 10 to 20 with responsibility of a department of 200+ (400 in peak season) employees within a very fast-paced/ time-critical and demanding environment. Set/ clarify requirements and expectations for Operations Managers, Area Managers and Team Leaders. Measure performance through metrics, providing feedback, and holding Managers accountable for their performance and the performance of their departments. As needed partner with Managers to establish corrective plans to insure that department meets objectives. Leverage ideas of Area Managers and Team Leaders to source and nurture creative improvement plans for the FC. Take proactive steps to ensure that best practices are shared across all departments and shifts. Be responsible for the overall direction, coordination and evaluation of the department. Work closely with support staff (HR, Financial Manager, Facilities Manager, Safety Manager, Security Manager, IT Manager) to build and secure support and resources for projects and initiatives. Carry out supervisory responsibilities in accordance with the organisations policies and procedures. Manage and promote the maintenance of the working environment including driving health and safety standards across your operational area. Ensure security procedures are followed at all times. Maintains a complete management overview and thorough understanding of inventory in a multi-product automated environment. Achieve stock accuracy targets. Implements change and/or develops new processes as required to provide ability to better direct ship multiple products to multiple locations and geographies. Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals and hourly progress towards these goals. Improve quality and eliminate errors, reduce cost per unit. Manage and report metrics daily.

2. (Snr Ops Continued) Experience/Skills Strong senior operations team leadership experience (manufacturing, production or distribution environments), in a similar fast-paced environment. Goal driven, target orientated, able to step back and look at the bigger picture and long term vision for the department. Able to manage ambiguity with their sleeves rolled up, and posses a preparedness to get involved if needed. Demonstrate strong track record of team leadership within a large scale rapid and process driven environment. Demonstrate a strong track record of problem solving and very strong analytical skill capability as required, to look at and find solutions for a variety of operational challenges. Excellent judgment to ensure timely decisions are made on a regular basis. Demonstrated ability to get things done and be resourceful. Maintains effective pace and produces conclusive, measurable results within time commitments. Excellent communication skills (written and verbal). High dependability – able to manage a business that can operate 24/7 (includingholidays) and commit the time required to get the job done. Demonstrate ability to manage, motivate, and influence team behaviours (including people management processes). Practiced working knowledge of Six Sigma tools (preferred Black Belt qualified) and Lean techniques Candidates will be degree qualified in Operations, Engineering, Logistics or similar. An MBA would also be advantageous. The successful candidate has the opportunity to develop quickly and grow toward future increased responsibility. National and EU geographic flexibility would be an advantage for future opportunities. In return, we will offer you a competitive salary, ownership through equity/stock units, site performance related pay potential and other excellent benefits including healthcare and employee discount. You will also have the opportunity to develop a rewarding career with one of the UK’s leading online retailers

3. Job Title Operations Manager – Amazon, UKI Operations Location UK Position Details Here at Amazon we are currently looking to hire experienced Operations Managers to join us and play a critical role in supervision of the front-line operations within our Marston Gate Fulfilment Centre (FC), near J13 of the M1. In these roles you’ll be responsible for one of our core functions – inventory, picking, packing, shipping or receiving. It’ll be down to you to get the most out of your team and keep everything running like clockwork. You’ll focus on achieving the highest standards of productivity, quality and efficiency as well as looking after our stock accuracy targets, process evaluations, and health and safety management. You’ll be leading a large team, motivating and developing them, and giving individuals the direction they need to shine. You should be just as committed to your own development too – we’re looking for people who’ll relish the huge opportunities for growth and progression that are there for the taking in a company like ours. About you You’ll already have plenty of team leadership experience in a similarly fast-paced logistics, distribution, manufacturing or engineering environment. Because this is a very complex operation, a degree in a science or logistics-based discipline would be a benefit; if you’re a Six Sigma Green or Operational Black Belt, so much the better. Either way, you’ll need to bring excellent communication skills, a flexible approach and top-notch analytical and problem solving abilities. You know how to motivate, inspire and develop others and you’ll always be looking for ways that we can make our processes even better. We're looking for Operations Managers at a number of levels - dependent on your experience and skills you could be hired into roles that are know internally as Area Managers or Operations Managers, and this will be discussed with you during our recruitment process. About us We’ve been online since 1995 and in that time we’ve grown at a phenomenal rate. We’re not the kind of company that’s happy to sit back and take it all for granted, which is why we always treat every day like the first day. A day to bring in fresh ideas. A day to challenge convention. A day to make more good things happen for our customers. It’s that kind of entrepreneurial spirit that will drive our success now, and keep us ahead of the competition in the future. You could be part of it. It’s as simple as this: Work hard. Have fun. Make history. About our rewards We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site-performance-related pay potential, we offer a whole host of other benefits, including healthcare and an employee discount. Not to mention the excellent development opportunities you’d expect from one of the UK’s leading online retailers. What next? If you like what you've read and you've got what it takes, it's time to get in touch and apply online for this role.

4. Job Title Team/Shift Manager – Amazon, UKI Operations Location UK Position Details Here at Amazon we are currently looking to hire an experienced Team/Shift (Area Manager) to join us and play a critical role in supervision of the front-line operations within our Peterborough Fulfilment Centre (FC). In this role you’ll be responsible for one of our core functions – inventory, picking, packing, shipping or receiving. It’ll be down to you to get the most out of your team and keep everything running like clockwork. You’ll focus on achieving the highest standards of productivity, quality and efficiency as well as looking after our stock accuracy targets, process evaluations, and health and safety management. You’ll be leading a large team, motivating and developing them, and giving individuals the direction they need to shine. You should be just as committed to your own development too – we’re looking for people who’ll relish the huge opportunities for growth and progression that are there for the taking in a company like ours. About you You’ll already have plenty of team leadership experience in a similarly fast-paced logistics, distribution, manufacturing or engineering environment. Because this is a very complex operation, a degree in a science or logistics-based discipline would be a benefit; if you’re a Six Sigma Green or Operational Black Belt, so much the better. Either way, you’ll need to bring excellent communication skills, a flexible approach and top-notch analytical and problem solving abilities. You know how to motivate, inspire and develop others and you’ll always be looking for ways that we can make our processes even better. About us We’ve been online since 1995 and in that time we’ve grown at a phenomenal rate. We’re not the kind of company that’s happy to sit back and take it all for granted, which is why we always treat every day like the first day. A day to bring in fresh ideas. A day to challenge convention. A day to make more good things happen for our customers. It’s that kind of entrepreneurial spirit that will drive our success now, and keep us ahead of the competition in the future. You could be part of it. It’s as simple as this: Work hard. Have fun. Make history. About our rewards We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site-performance-related pay potential, we offer a whole host of other benefits, including healthcare and an employee discount. Not to mention the excellent development opportunities you’d expect from one of the UK’s leading online retailers. What next? If you like what you've read and you've got what it takes, it's time to get in touch and apply online for this role.

5. Job Title Process Operations Manager – Amazon, UKI Operations Location UK Position Details Here at Amazon we are currently looking to hire an experienced Process Operations Manager (Continuous Improvement / Lean Principles) to join the team and play a critical role in the operation of our Fulfilment Centre (FC), in the UK. The Process Operations Manager will work to continuously improve the functionality and level of service that the FCs provides to our customers, resulting in exceeded productivity goals and delivery to our customer promise. This role reports to the site General Manager, working closely with colleagues and other managers within the EU ACES (Amazon Customer Excellence System) team. Tasks/ Responsibilities: Lead and manage the ACES including Kaizen, Lean, and other Change/ Six Sigma initiatives to enable Operations and ultimately the FC to attain Amazon’s Business Plan Influence and train Management Teams in one-on-one and group environments Teach and develop Operational Excellence (OE)- Black Belts (BB) and OE-Green Belts (GB) Provide Technical Expertise at least two of the following: 7 Quality Tools, Lean, Theory of Constraints, Kaizen, Simulation, Process re-engineering, Andon, Standard Work. Help teams and individuals translate customer CTQs to operational requirements Assist in data collection and interpretation methodologies Identify application opportunities for the technical/ statistical tools of quality/ process improvement Leverage off Area Managers and Team Leaders to source and nurture ideas and roll them into the creation of improvement plans for the FC Take proactive steps to ensure that best practices are shared across all departments and shifts Work closely with support staff (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Technical Support Supervisor) to build and secure support and resources for projects and initiatives Experience/Skills: Experience in a quantitative role- Engineering, Process Re-Engineering, Quality, Operations / Logistics. Able to analyse complex processes. Additional accreditations desirable e.g. MCQI (Member of the Chartered Quality Institute) Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects. Demonstrate a strong track record of problem solving and very strong analytical skill capability as he/ she will is required to look at and find solutions for a variety of operations problems. Look at the difficulty – and fix it. Good timely decisions will need to be made on a regular basis. There is rarely time for a committee decision, the individual will have to be prepared to take on responsibility for his/her actions Excellent communication skills (written and verbal) Candidates will ideally be at least degree qualified in a Science or Logistics based discipline or be a direct MBA graduate. Six Sigma Green or Operational Black Belts welcome. The successful candidate has the opportunity for future promotion and career development, and candidates that can achieve this are actively sought. In return, we will offer you a competitive salary, stock units, site performance related pay potential and other excellent benefits including healthcare and employee discount. You will also have the opportunity to develop a rewarding career with one of the UK’s leading online retailers.