The document provides a summary of Baljinder Singh Brar's qualifications and experience. It includes his contact information, education background in supply chain and logistics management, work experience in operations roles at Indigo Books & Music Inc. and as a Navy Petty Officer, as well as his core competencies and strengths such as leadership, customer focus, and problem solving.

1. Baljinder Singh Brar
9 Canarygrass Dr, Brampton
ON L6R 3C4
Email: brar.baljinders@yahoo.com
289-752-7145, 647-907-7145
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Summary:
A seasoned, team-oriented business Operations Generalist (supervisor) having expertise in Operations,
Warehouse / Logistics / Distribution, Inventory and Supply Chain management, Internal Accounting
procedures. Work assignments have included: corporate logistics & fulfillment, integrating new
information technology solutions, material requisition and freight distribution and the development and
execution of strategic plans. With over 5 years of practical field experience overseeing Receiving, Picking,
Replenishing, Pick n Pack, and Non-con and Shipping functions, I have been able to easily transfer my skills
and core capabilities across several departments. I am able to systematically analyze the desired
objectives, anticipate problems and effectively predict the potential outcomes helping to propel my
employers’ goals to a successful conclusion. I have been recognized for having exceptional organization-
building skills as well as the ability to motivate others on all levels in the achievement of individual and
organizational goals.
Education:
Supply Chain and Logistics Management Diploma 2014
(Trios College Brampton Ontario)
Certified Freight Forwarder Certification
CIFFA (Canadian International Freight Forwarding Association) 2013
Bachelor's Degree (Administration, Sociology, English) 2005
key Strengths:
• Proven leadership skills.
• Excellent interpersonal skills.
• A high level of customer focus.
• Strong project management capabilities.
• Highly analytical and detailed oriented.
• Proven skills in process engineering and operations streamlining.
• Creative; resourceful; innovative.
• Strong oral and written communication skills.
• The ability to multi-task without losing focus.
• Can think quickly on my feet and resolve problems. Works well under stress.
• The ability to work equally as well alone as in a team environment.
• Strong administrative abilities.
• Quick to learn new concepts, understand priorities and explain tasks to others in a clear and
concise manner.
• Proven performance; results-oriented attitude.
• Computer literate: Advanced Excel 2002, Power Point, Microsoft XP Professional and company
specific software applications.

2. Core Competencies:
• Operations streamlining • Inventory /
Logistics
• Strategic Planning
• Human Resource
functions
• Financial
Management
• Material Requirements MRP
• Vendor Management • Crisis Resolution • Budgets / Forecasting
• Lean Process 6 Sigma
• Well Knowledge of ERP, WMS & SAP and Put Wall
Work Experience:
Indigo Books & Music Inc.(Chapters) Distribution Centre Jan 2011- Present
• DC Operations – Team Lead
• Responsibilities included providing leadership to a team of associates more than 60 to 150
• Ensured that all departments were working congruently to meet or exceed the company’s service level
and to achieve the daily benchmarks.
• Responsible for maintaining a safe environment and to ensure that all associates and team leaders
adhered to the Health and Safety guidelines. Also general maintenance and housekeeping.
• Worked to achieve the harmonious operation of the departments in having the building functioning in
the most efficient and cost effective manner, while maintaining operational excellence
• From receiving dock to shipping dock, all the process and resources allocation for optimized production
with minimum/ available resources including Transportation, Inventory and Accounts.
Problem Solver- Any type of system/process problem from GR to GI. Clearing back log in DC Operations
Trainer - Training to agency people ingroup/one on one. Taining to Indigo employees as
cross training
Aged Order Reports –Retail DC- Running aged Order reports and finding resolution. Running aged
OD’s Reports, doing investigation for outstanding orders, checking with other dept. to research
problems.
Aged Order -Online :
• Tracking 10 days old Outstanding Customer Orders.
• Finding the reasons behind non delivery of customer order
• Checking with vendors for availability of product, shipping information
• Finding the alternative source for product availability
• Tracking the shipping information
• Checking with DC for order status and reasons for delay to fill the order
• Generating the reports for VP Logistics
Dispatch – Verifying Load and arranging Transportaion for LTL, Full or Live Load
• Checking Shipping doors/ making entries for arrival/ departure of trailer
• Checking safety aspects of loaders and trailer
• Calling Transport companies for Pick-up
Product Flow(inbound/outbound)
• Pallet manifesting

3. • Shipping Labels
• GI the product
• Preparing & signing Bill of Lading
• Reports and KPI Reports
• Daily Audit, Gemba Board
• Receiving EDI/Non EDI Product/ UPS product
• Put away full case/ broken case
Fulfillment Department
• Wave Admin
• Wave Activation and Suspension
• Assigning the Drivers to Replenishment
• Assigning the team members to PTL picking, Batch picking and put away
• Productivity measurement
• Issues with wrong product, non PTLable product, Damaged and assortment SKUs
• Quality Control- checking the weight, quantity and product quality or any issue related
• Packing- Quality packing beyond customer's satisfaction
Inventory Control
• Cycle count/PI count
• Admin Task
• Shrink Investigation
• Metrics
• Inventory Analyst
Accounts Payable
• Invoice Processing
• Reconcile
• Making Debit Note
Supply Chain Transportation
• Viewing invoices from Transport/ Freight Forwarding companies for any discrepancy
• Tracking for deliveries/ late shipment
• INCOTERM
Navy Petty Officer - 1988-2003
• Department Chief
• Leadership with Authority
• Making Strategies
• Management of men and material
• Make decisions even under extreme pressurise conditions.
• Plan Jobs/Teach/Train and lead people
• Shoulder the burden of increased responsibilities
• Writing service history record sheet for accelerated promotion
• Handling confidential to secret documents
• Conducting mock drills for emergencies and disaster management
• Aid to civil power in case of crisis
Volunteer Organization:
• Alcoholic Anonymous