Resume for warehouse manager, distribution manager, operations and supply chain.

1. Michael F. Gorman
Elk Grove Village, IL. 60007
847-312-3963
Gorman.michael@comcast.net
Summary:
A professional operations team leader. Skilled at using SAP and Microsoft Office to create processes,
communicate goals and enhance productivity within the organization. Consistently achieve cost savings
exceeding $100,000 annually with productivity enhancements reducing overtime and improving auditing
processes.
Qualifications:
Over 20 years of Operations experience encompassing:
Warehouse Management Inventory Control
Supply Chain Policies/Procedures
Data Analytics Employee Development and Management
Budget Management Just in Time Operations
Customer Service Facility Management
Contract Negotiations
Distribution
Data Collection
Transportation
Warehousing
Key Performance Metric Implementation
Performance Highlights:
Implemented and published key productivity metrics in a warehouse environment. Resulting in a
$200,000 reduction in overtime with a 25% increase in on time distribution performance.
Installed a unique bin location management system resulting in a 40% decrease in picking errors.
Created and implemented productivity metrics for the Procurement Department resulting in an annual
cost savings of $100,000.
Managed the implementation of a warehouse management system. Insured all training done on time
and within budget which enabled the operation to transition seamlessly to the warehouse management
system.
Reduced labor costs by over $300,000 through the implementation of cross training among all team
members and a reduction in overtime worked.
Documented all processes in Microsoft Word, then printed, published and distributed them to the team
members. Published all processes to the company Intranet. This led to the continued improvement of
picking and shipping accuracy up to and over a 99% accuracy rate.
Managed the inbound, outbound and inventory for distribution facilities ranging in size from 25,000-sq. ft.
to over 450,000 sq. ft.
Successful in negotiating carrier rates with local, regional and national carriers. Significant discounts in
place with all carriers. Discounts include freight charges and shared liability of the product. This led to a
30% reduction in the amount of carrier claims due to damages and thefts.

2. Created and maintained KPI’S in a Microsoft Excel database analyzing staffing, productivity, overtime and
distribution costs as they relate to sales. Enabled the Distribution operation to be staffed at the
ppropriate levels and reduced employee overtime from an average of 40 hours a week to 0 hours a week.
Experience:
Concentric, Itasca, IL 2017 – 2018
Warehouse Supervisor
Manage a 50,000 square foot manufacturing and distribution facility.
Responsible for the staffing, shipping, receiving, inventory and day to day warehouse operations.
Rebuilding the staff, documenting process improvements, training and developing the team.
Wayfair, Carol Stream, IL 2016 – 2016
Logistics Manager
Manage a 170,000 square foot facility for an e-commerce furniture retailer
Responsible for the staffing, receiving, shipping, inventory, and building operations. Responsible for
training and developing the staff and improving the processes.
John Crane, Morton Grove, IL 2013 – 2016
Warehouse Supervisor
Manage a 50,000 square foot facility with over a 10 million-dollar inventory
Responsible for the staffing, performance measurement, inventory, parts assembly, receiving, picking,
packing and insuring on time shipments. Increased the cross training of the staff which resulted in labor
cost savings of over $200,000 annually.
Insight Inc., Bloomingdale, IL 2007 – 2012
Supply Chain Analyst
Analyze Transportation, Procurement and Operations data for multi-billion company.
Medline Industries, Mundelein, IL 2001 – 2007
Warehouse Manager
Managed a 350,000 square foot facility with over a 30 million-dollar inventory
Responsible for the staffing, training, shipping, receiving, returns, inventory management, equipment
purchases, branch shipping and a low unit of measure warehouse. Reduced costs through process
enhancements, such as increased cross training of staff which contributed to labor cost reductions and to
improved inventory controls.
ValCom/Professional Computer Center, Itasca, IL 1997 – 2001
Distribution Manager
Managed a 50,000 square foot facility with over a 3 million-dollar inventory
Responsible for staffing, shipping, receiving, returns, inventory management, carrier negotiations and
contracts. Responsible for the documenting and automating of all processes pertaining to Operations,
which led to improved staff performance and an over 99% inventory accuracy for the facility.
Education
 Bachelor of Arts from Northern Illinois University
 Proficient in SAP, Catalyst, Mainframe, MFGPRO, Microsoft Office and a variety of Distribution
Software.