SlideShare a Scribd company logo
B2B Social Media Strategy:
Plan for A Successful 2013 Social Program
Jasmine Sandler
CEO
Agent-cy Online Marketing, Inc.
Agenda
•
•
•
•
•
•
•
•

The Effect of Social On The Company Brand
Big Social Changes Affecting 2013
Social Audit & Review
Social Goal Planning & Conversions
Aligning Your Internal Team for Social
Social Ecosystem & Channel Planning
Annual Content Planning
Social Media Management & Measurement
About Me
• Online Marketing Professional since 1995
• CEO & Founder: Agent-cy Online Marketing:
• Author: “ Branding & Sales: The LinkedIn Way”
• Writer : ClickZ.com, SearchEngineWatch.com,
ASM.org, The New York Enterprise Report, PRNEWS
• Speaker: SES, ASM, OMI, PRNEWS, Emerge212
• www.agent-cy.com | www.jasminesandler.com
Today You Will Learn
•
•
•
•
•
•
•

Social’s Affect on Brand
How to assess Social Goals
How to measure your Social sentiment
How to align your teams for Social Success
The importance of Content Planning
How to enable Social Calls-to-Action
How to manage and monitor your program
B2B Social Strategy
Trends Affecting 2013 Social Marketing
Social Review
•
•
•
•
•
•
•

Content Assets?
Current channels?
Engagement level?
Competitors’ Social?
Site UX and Social Optimization?
Current Social Sentiment?
Other Marketing: E-Mail, Search, Off-line?
Social Media Goals
•
•
•
•
•
•
•

Engagement
Data Mining
Market Research
Customer Service Satisfaction
E-Mail Acquisition
Content Downloads/Sharing
Improved Targeting
Aligning Your Internal Social Team
•
•
•
•
•
•
•

Senior Management Buy-In
Social Rules & Training
Social Manager Role
Assessing Contributors
Reviewing Influencers
Brand Manager Commitment
Planning for Monthly Measurement
The Importance of Content Planning
Positioning in the Social EcoSystem
• Understand the
Influential Brands
• Review the Major
Media
• Create a Unique,
Supportive Position
• Deliver Valuable
Content at all levels
• Plan: influence
across platforms
• Open vs. Closed
Comm.
Social Monitoring & Management
•
•
•
•
•
•
•
•

HootSuite
Facebook Insights
Radian6
HubSpot
Social Mention
Google Alerts
NetVibes
Google Analytics (Social Sharing)
Move The Needle
Social Strategy HW: Make Your Lists
•
•
•
•
•

List of All Content Assets
List of All Social Pages
List of Active Monitoring Accounts
List of Annual Events
List of 2013 Innovations

Move The Needle
Key Takeaways
• Assess where you have been in Social
• Align a Social Team to Specific Goals &
responsibilities
• Be Wary Of Mobile’s Influence on SMM
• Assess Tools that Work for You
• Create a Position in your Ecosystem
• Content Planning & Execution is Crucial
Thank You
www.onlinemarketinginstitute.org

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Social Media Marketing Strategy

  • 1. B2B Social Media Strategy: Plan for A Successful 2013 Social Program Jasmine Sandler CEO Agent-cy Online Marketing, Inc.
  • 2. Agenda • • • • • • • • The Effect of Social On The Company Brand Big Social Changes Affecting 2013 Social Audit & Review Social Goal Planning & Conversions Aligning Your Internal Team for Social Social Ecosystem & Channel Planning Annual Content Planning Social Media Management & Measurement
  • 3. About Me • Online Marketing Professional since 1995 • CEO & Founder: Agent-cy Online Marketing: • Author: “ Branding & Sales: The LinkedIn Way” • Writer : ClickZ.com, SearchEngineWatch.com, ASM.org, The New York Enterprise Report, PRNEWS • Speaker: SES, ASM, OMI, PRNEWS, Emerge212 • www.agent-cy.com | www.jasminesandler.com
  • 4. Today You Will Learn • • • • • • • Social’s Affect on Brand How to assess Social Goals How to measure your Social sentiment How to align your teams for Social Success The importance of Content Planning How to enable Social Calls-to-Action How to manage and monitor your program
  • 6. Trends Affecting 2013 Social Marketing
  • 7. Social Review • • • • • • • Content Assets? Current channels? Engagement level? Competitors’ Social? Site UX and Social Optimization? Current Social Sentiment? Other Marketing: E-Mail, Search, Off-line?
  • 8. Social Media Goals • • • • • • • Engagement Data Mining Market Research Customer Service Satisfaction E-Mail Acquisition Content Downloads/Sharing Improved Targeting
  • 9. Aligning Your Internal Social Team • • • • • • • Senior Management Buy-In Social Rules & Training Social Manager Role Assessing Contributors Reviewing Influencers Brand Manager Commitment Planning for Monthly Measurement
  • 10. The Importance of Content Planning
  • 11. Positioning in the Social EcoSystem • Understand the Influential Brands • Review the Major Media • Create a Unique, Supportive Position • Deliver Valuable Content at all levels • Plan: influence across platforms • Open vs. Closed Comm.
  • 12. Social Monitoring & Management • • • • • • • • HootSuite Facebook Insights Radian6 HubSpot Social Mention Google Alerts NetVibes Google Analytics (Social Sharing)
  • 14. Social Strategy HW: Make Your Lists • • • • • List of All Content Assets List of All Social Pages List of Active Monitoring Accounts List of Annual Events List of 2013 Innovations Move The Needle
  • 15. Key Takeaways • Assess where you have been in Social • Align a Social Team to Specific Goals & responsibilities • Be Wary Of Mobile’s Influence on SMM • Assess Tools that Work for You • Create a Position in your Ecosystem • Content Planning & Execution is Crucial

Editor's Notes

  1. Importance of Corporate Social StrategyHow Social Affects Organization(Infographic/Images/video)
  2. Importance of Corporate Social StrategyHow Social Affects Organization(Infographic/Images/video)
  3. Pairing Content Types with ChannelsAssigning Content Team Producer Editor Authorizer