This document is a resume for Jaimie Coffman outlining her work experience in food service and bartending roles over the past decade. She has experience at multiple restaurants, including Johnny Malloy's, Grand American Franchise, and Iggy's, where she gained skills in food preparation, customer service, cash handling, and point of sale systems. Her objective is to obtain a position where she can utilize her strong work ethic and customer focus to provide excellent food and beverage service.

1. Jaimie Coffman
16812 Madison Ave #7, Lakewood, Ohio | 440-231-1350 or 216-644-
0801 | Coffman.jaimie@gmail.com
SUMMARY
Prompt and efficient food-service worker, highly efficient at preparing
food orders quickly while greeting all customers and managing the
cash register accurately. Customer-oriented worker with deep
experience with POS systems, and safety regulations. Bar/restaurant
service worker with retail and customer service experience.
Hardworking bartender/server focused on producing properly mix
alcoholic beverages and providing excellent customer service.
SKILLS SUMMARY
Cash handling
Neat, clean and professional appearance
Comfortable standing for long time periods
Reliable team worker
Reliable and punctual
Delivers exceptional customer service
Proven leader
Engaging personality
Excellent multi-tasker
EXPERIENCE
Johnny Malloys
Parma, Ohio
Feb 2011-Jun 2011
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service
issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest
concerns.

2. Page 2
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Served orders to customers at counters and tables.
Prepared and served beverages such as coffee, tea, fountain drinks, and alcoholic
beverages.
Properly packaged take-out foods for customers.
Quickly and efficiently processed payments and made accurate change.
Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food assembly and presentation to
ensure customer satisfaction.
Frequently washed and sanitized hands and food areas.
Grand American
Franchise
Brookpark,
Ohio
Jun 2007- Jun 2010
Took necessary steps to meet customer needs and effectively resolve food or service
issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest
concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, and
wiping counter tops.
Maintained a neat, well groomed appearance including impeccable personal hygiene,
hair restraint and minimal jewelry that met company standards.
Followed all established restaurant practices and procedures.
Worked well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks when scheduled duties were completed.
Knowledgeable about mixed drinks.

3. Page 3
Iggy’s
Lakewood,
Ohio
May 2010- Dec 2010
First bartending job: Learned how to operate a register, mix drinks, close down a
register at the end of the night, customer service as a bartender, and bartender duties.
Iggys formally trained me so i may learn and seek out better bartending opportunities.
EDUCATION
Polaris Career
Center
Middleburg,
Ohio
Currently Studying to get my GED. I am very driven and passionate to complete my
education and further my education into Cosmetology (possibly culinary).