Jomar Sanchez Cuadrado is seeking a position in hospitality. He has over 5 years of experience working in customer service roles, including as a front desk agent at a boutique hotel, sales associate at Zara, and waiter/bartender at two restaurants. He is currently pursuing a degree in Hotel & Restaurant Administration from the University of Puerto Rico in Carolina. His skills include adaptability, alertness, ambition, amiability, attentiveness, determination, energy, honesty, and being hardworking. He provides his contact information and references upon request.

1. Jomar Sanchez Cuadrado jomar.sanchez.cuadrado@live.com
787-550-7946
C/448 NE15 Country Club Carolina,PR 00982
WORK EXPERIENCE Front Desk Agent
O:live Boutique Hotel, San Juan, PR
Mar 2016 – Current
• Answer the phone at the front desk to respond to current and
prospective guests’ needs.
• Book reservations for individuals, families and groups as
required
• Greet walk-in guests and guests with reservations when they
arrive at the front desk.
• Schedule special services, such as spa treatments, when guests
inquire.
• Refer guests to local amenities and venues.
• Communicate guests’ requests and complaints to the
appropriate department.
Sales Associate
Zara, Inc., Plaza las Americas
Sep 2015 – Current
• Ensure high levels of customer satisfaction through excellent
sales service.
• Assess customers needs and provide assistance and
information on product features.
• Maintain in-stock and presentable condition assigned areas.
• Team up with co-workers to ensure proper customer service.
Waiter/ Bartender
Marriott by Courtyard, Carolina, PR
Dec 2014 – Sep 2015
• Check with customers to ensure that they are enjoying their
meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders,
or enter orders into computers for transmittal to kitchen staff.
• Prepare hot, cold, and mixed drinks for patrons, and chill
bottles of wine.
• Explain how various menu items are prepared, describing
ingredients and cooking methods.
• Escort customers to their tables.

2. Waiter/ Bartender
Chilis Rest., Plaza Escorial/ Isla Verde
Jan 2013 – Dec 2014
• Check with customers to ensure that they are enjoying their
meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders,
or enter orders into computers for transmittal to kitchen staff.
• Prepare hot, cold, and mixed drinks for patrons, and chill
bottles of wine.
• Explain how various menu items are prepared, describing
ingredients and cooking methods.
• Escort customers to their tables.
EDUCATION Hotel & Restaurant Administration
University of PR in Carolina, Carolina, PR
2012 – Current
High School
Colegio Maria Auxiliadora, Carolina, PR
2003– 2012
• High School Diploma
SKILLS & ABILITIES • Adaptable: Able to adapt oneself to new surroundings;
to make suitable change so as to fit new conditions.
• Alert: Watchful, wide awake, ready to act.
• Ambitious: Full of ambition, strong desire "to do"
something.
• Amiable: Feeling and inspiring friendliness; lovable.
• Attentive: To notice, pay attention to, careful attention.
• Determined: To do, resolve, on a course of action.
• Energetic: Active, full of life, vigorous, an energetic
worker.
• Honest: Not lying, cheating or stealing, sincere.
• Hardworking: Done with energy, industrious.
REFERENCES • If necessary