SlideShare a Scribd company logo
Internal & External Analysis
MARKETING
Pierre Adrien Fischer
COMMERCIAL
Farah Foularsen
COMMUNICATION
Margaux Marin
TheTeam
In 1833 Antoine Le Coultre founded a small watch making workshop.
In 1907 Cartier, one of Jaeger’s client, sign an exclusive contract to use Jaeger’s
movement during 15 years.
The brands became Jaeger Le Coultre in 1937.
Join the Richemont group in 2000
Company & Brand Overview
Brand Identity & Story
Company & Brand Overview
In 1833 Antoine Le Coultre founded a small watch making workshop.

In 1903, Edmond Jaeger, parisian watch maker challenge the swiss on the production of extra-thin
watch movement. Jacques-David Le Coultre, grand son of Antoine takes on the challenge.
In 1907 Cartier, one of Jaeger’s client, sign an exclusive contract to use Jaeger’s movement during 15
years. Jaeger asks Le Coultre to produce the movements and after the collaboration, the brands
became Jaeger Le Coultre in 1937.
Historical Background
Company & Brand Overview
Key Figures
93 P.O.S January 2017

E-Commerce account for 3% of turnover

5% growth between 2015 and 2016
7
Tradition ModernityElite Precursor Heritage Engineering
TARGET
Dandy
Biker
Entrepreneur
Artist
Student
DJ
Working Girl
Party Girl
9
Stylistic features/Design
Emotion Elegance Precision Art/Deco Innovation Excellence Singularity
Technical features/Quality
Since its creation Jaeger LeCoultre created 1242
differents calibres and registered 400 patents.

More than other watchmaking brands.
Gyrotourbillon: 3 mouvements
Created in 1928



Quasi perpetual clock - winds itself automatically. 



Official gift of the Helvetic Confederation.
Created in 1931



Iconic piece

Art Deco movement



Created to resists shocks of a polo game.
VOLUME IMAGE
Technical features/QualityThe manufacture is set in the Joux Valley, in the Swiss Jura.

1 350 Employees (2014)



Since its creation Jaeger LeCoultre created 1242 differents calibres and registered 400 patents.

More than other watchmaking brands.
Annual production around the 40 000 pieces.
In 2008 the company launched a car-sharing and bus service in order to reduce the pollution in the
Joux Valley.
Technical features/Quality
Since its creation Jaeger LeCoultre created 1242 differents calibres and registered 400 patents.
Gyrotourbillon: The Master Gyrotourbillon 1 (2004), Reverso Gyrotourbillon 2 (2008) and Master
Grande Tradition Gyrotourbillon 3 Jubilée (2013) allow the watch to have a precision of -1/+1 second
per day.
Innovations
Collection Plan/Prices Segmentation
4000€
prix sur
demande
20 000€
50 000€
Access
Joaillerie
Haute
Joaillerie
Reverso Rendez-vousMaster
Collection Analysis
image/ identity
commercial succes
- - -
COMMUNICATION
VOLUME IMAGE
« Have you ever worn a real watch? »
«Tides of Time»
The masterclass allow you
to step in the workshops
of the manufacture.
Communication - Public image - heritage
Heritage Transmission Celebration Hommage Time Journey
Communication - Public image - cinema
Revery - Singularity - Artist - Culture - Tradition - Product Placement
Communication - Public image - partnership
Intensity - Union - Strategy - Elite - Heritage - Time
Communication - Image sponsoring
Communication - Social medias
Instagram Facebook Twitter
VOLUME
DISTRIBUTION
IMAGE
Distribution - Selling points strategy
15 wholesale multibrands in Paris.
Desire to be focus on flagship stores.
Decrease of selling point against increase of flagship
stores with more watches models and seller brand
knowledges.
Distribution - E-Commerce - website
Self-Shopping
Personalized Service
Personalization Product
3% turnover through the website
Distribution - Japan - land of hope
2016 first Jaeger Lecoultre shop in Tokyo
Chinese prefer come to Japan to buy luxury product
Yen with a low value
Jaeger Lecoultre fight against the decrease of tourism in France
Distribution - E-Commerce - mobile
Distribution - Mending market
Since 1998, selective distribution network: internal after sale service by Jaeger Lecoultre own atelier.
Jaeger Lecoultre Customer Service
9 watchmakers
5000 repairs per year
Distribution - Masterclass
The masterclass allow you to step in the workshops of the manufacture. 



A fantastic way to discover the expertise, the know how and also the complexity needed by the
watch makers.



The brand ensure a memorable experience to fidelize its clients.
Positioning vs Competition
Prix+
Prix-
Classicisme Fashion
PLACESPROMOTION
PRODUCT PRICE
Removal of point of sale to upgrade the image
4 000€ - more than 60 000€
Luxury Watchmaking

Tailored Products
Focus on craftsmanship but they need to create
volume communication to reach a wider target
They aren't our target today but tomorrow
they will be
Be visible
by launching a new
product for millennials
Engage new consumers
The Product
SMART REVERSO
Android wear 2.0 (used on most smartwatches,
compatible with iOS, Windows, Blackberry)

Snapdragon 2100 Processor

512 MB of RAM + 4GB of storage
Water Resistant
Google voice control

Android Pay 

Up to 3 days batterie life

Watch face customization
Connected to an App on smartphone
Seamless digital experience
Start 3 000€ - 50 000 watches
Manufacturing
Production and Customer Service integrated in the manufacture
Need to recruit an internal IT team 2-3 people
The IT team will also operate the app and others digital initiatives
COMMUNICATION - Teasing
CtrlEdit Software



Used to create multiplechoice
movies

Possible to use a licence



Cost of a movie:
500 000€ minimum
Late Shift
App/cinema/Web 

Budget: 1,5M CHF

5 Hours of film

180 Choices 

Experience Between
60 & 90 min 

7 different ending
36
Moodboard film
37
Asian Market - Influencer
InfluencerHistory VolumeImage
Shanghai - Bar Rouge
Mapping - Storytelling jaeger
Virtual Reality Experience
social Medias #iamReverso
Launching event
ModernityTradition Innovation
Distribution
Available online but pick up in store
Also available directly in store
Stores

Shanghai
Singapour
Hong Kong
Tokyo
Seoul
T H A N K
Y O U

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Jaeger Le Coultre - Targeting Millenials

  • 2. MARKETING Pierre Adrien Fischer COMMERCIAL Farah Foularsen COMMUNICATION Margaux Marin TheTeam
  • 3. In 1833 Antoine Le Coultre founded a small watch making workshop. In 1907 Cartier, one of Jaeger’s client, sign an exclusive contract to use Jaeger’s movement during 15 years. The brands became Jaeger Le Coultre in 1937. Join the Richemont group in 2000 Company & Brand Overview
  • 5. Company & Brand Overview In 1833 Antoine Le Coultre founded a small watch making workshop.
 In 1903, Edmond Jaeger, parisian watch maker challenge the swiss on the production of extra-thin watch movement. Jacques-David Le Coultre, grand son of Antoine takes on the challenge. In 1907 Cartier, one of Jaeger’s client, sign an exclusive contract to use Jaeger’s movement during 15 years. Jaeger asks Le Coultre to produce the movements and after the collaboration, the brands became Jaeger Le Coultre in 1937. Historical Background
  • 6. Company & Brand Overview Key Figures 93 P.O.S January 2017
 E-Commerce account for 3% of turnover
 5% growth between 2015 and 2016
  • 9. 9 Stylistic features/Design Emotion Elegance Precision Art/Deco Innovation Excellence Singularity
  • 10. Technical features/Quality Since its creation Jaeger LeCoultre created 1242 differents calibres and registered 400 patents.
 More than other watchmaking brands. Gyrotourbillon: 3 mouvements
  • 11. Created in 1928
 
 Quasi perpetual clock - winds itself automatically. 
 
 Official gift of the Helvetic Confederation. Created in 1931
 
 Iconic piece
 Art Deco movement
 
 Created to resists shocks of a polo game. VOLUME IMAGE
  • 12. Technical features/QualityThe manufacture is set in the Joux Valley, in the Swiss Jura.
 1 350 Employees (2014)
 
 Since its creation Jaeger LeCoultre created 1242 differents calibres and registered 400 patents.
 More than other watchmaking brands. Annual production around the 40 000 pieces. In 2008 the company launched a car-sharing and bus service in order to reduce the pollution in the Joux Valley.
  • 13. Technical features/Quality Since its creation Jaeger LeCoultre created 1242 differents calibres and registered 400 patents. Gyrotourbillon: The Master Gyrotourbillon 1 (2004), Reverso Gyrotourbillon 2 (2008) and Master Grande Tradition Gyrotourbillon 3 Jubilée (2013) allow the watch to have a precision of -1/+1 second per day. Innovations
  • 14. Collection Plan/Prices Segmentation 4000€ prix sur demande 20 000€ 50 000€ Access Joaillerie Haute Joaillerie Reverso Rendez-vousMaster
  • 16. COMMUNICATION VOLUME IMAGE « Have you ever worn a real watch? » «Tides of Time» The masterclass allow you to step in the workshops of the manufacture.
  • 17. Communication - Public image - heritage Heritage Transmission Celebration Hommage Time Journey
  • 18. Communication - Public image - cinema Revery - Singularity - Artist - Culture - Tradition - Product Placement
  • 19. Communication - Public image - partnership Intensity - Union - Strategy - Elite - Heritage - Time
  • 20. Communication - Image sponsoring
  • 21.
  • 22. Communication - Social medias Instagram Facebook Twitter
  • 24. Distribution - Selling points strategy 15 wholesale multibrands in Paris. Desire to be focus on flagship stores. Decrease of selling point against increase of flagship stores with more watches models and seller brand knowledges.
  • 25. Distribution - E-Commerce - website Self-Shopping Personalized Service Personalization Product 3% turnover through the website
  • 26. Distribution - Japan - land of hope 2016 first Jaeger Lecoultre shop in Tokyo Chinese prefer come to Japan to buy luxury product Yen with a low value Jaeger Lecoultre fight against the decrease of tourism in France
  • 28. Distribution - Mending market Since 1998, selective distribution network: internal after sale service by Jaeger Lecoultre own atelier. Jaeger Lecoultre Customer Service 9 watchmakers 5000 repairs per year
  • 29. Distribution - Masterclass The masterclass allow you to step in the workshops of the manufacture. 
 
 A fantastic way to discover the expertise, the know how and also the complexity needed by the watch makers.
 
 The brand ensure a memorable experience to fidelize its clients.
  • 31. PLACESPROMOTION PRODUCT PRICE Removal of point of sale to upgrade the image 4 000€ - more than 60 000€ Luxury Watchmaking
 Tailored Products Focus on craftsmanship but they need to create volume communication to reach a wider target
  • 32. They aren't our target today but tomorrow they will be Be visible by launching a new product for millennials Engage new consumers
  • 33. The Product SMART REVERSO Android wear 2.0 (used on most smartwatches, compatible with iOS, Windows, Blackberry)
 Snapdragon 2100 Processor
 512 MB of RAM + 4GB of storage Water Resistant Google voice control
 Android Pay 
 Up to 3 days batterie life
 Watch face customization Connected to an App on smartphone Seamless digital experience Start 3 000€ - 50 000 watches
  • 34. Manufacturing Production and Customer Service integrated in the manufacture Need to recruit an internal IT team 2-3 people The IT team will also operate the app and others digital initiatives
  • 35. COMMUNICATION - Teasing CtrlEdit Software
 
 Used to create multiplechoice movies
 Possible to use a licence
 
 Cost of a movie: 500 000€ minimum Late Shift App/cinema/Web 
 Budget: 1,5M CHF
 5 Hours of film
 180 Choices 
 Experience Between 60 & 90 min 
 7 different ending
  • 37. 37 Asian Market - Influencer InfluencerHistory VolumeImage
  • 38. Shanghai - Bar Rouge Mapping - Storytelling jaeger Virtual Reality Experience social Medias #iamReverso Launching event ModernityTradition Innovation
  • 39. Distribution Available online but pick up in store Also available directly in store Stores
 Shanghai Singapour Hong Kong Tokyo Seoul
  • 40. T H A N K Y O U