The document provides a summary of Jaclyn R. Lavoie's work experience and qualifications. It includes her objective, contact information, and a chronological listing of her employment history from 2009 to present in various food service, customer service, and housekeeping roles. For each role, she outlines her key responsibilities and accomplishments to demonstrate her skills and work ethic.
Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer.
Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical
record. Transmitted correspondence and medical records by mail, e-mail, and fax. Greeted visitors,
ascertained purpose of visits, and directed to appropriate staff. Routed messages and documents such as
laboratory results to appropriate staff. Answered telephone and directed call to appropriate staff. Maintained
medical records and correspondence files. Prepared and transmitted patients' bills. Scheduled patient
diagnostic appointments and medical consultations. Took dictation in shorthand.
1. 35533 Silvano
Clinton Twp, MI 48035
Phone (586) 557-1024
E-mail
jaclynl05@yahoo.com
Jaclyn R. Lavoie
Objective To obtain an entry-level position in a company where I can make use of the
skills I already have, as well as have the opportunity to grow and develop new
skills to become an integral part of a team.
09/2012 – 04/2015 Floodz Clinton twp, MI
Bartender/Server
Arrived to work on time and ready to begin my shift
Held profession relationships with coworkers and guests
Greeted customers professionally
Took orders accurately and made sure they were delivered in a timely manner
Completed all side work during my down time
Work experience 03/2011 – 09/2012 Dooley’s Roseville , MI
Server
Greeted all guests with enthusiasmand in a timely manner
Completed side work during non busy times
Arrived to work on time and ready to begin my shift
Took orders timely and accurately
Identified food and drinks correctly and served within the company
guidelines
Maintained a professionalappearance and composed at all times
08/2010 – 09/2011 Allegra Direct Clinton twp, MI
Customer Service Representative
Answer phones and transfer calls to appropriate extensions.
Discuss Blue Cross Blue Shield and Blue Care Network insurance options
Prepare callers for enrolling into insurance plans.
Use appropriate computer systems to document calls and mail information.
Register callers for seminars.
06/2010 – 03/2011 Teddy’s Times Square Sterling Heights, MI
Server
Maintained a friendly atmosphere at all times
Maintained a level of high energy and accuracy during busy times
Served alcoholic beverage in appropriate manner
Maintained a safe, clean, organized work area
Had professional relationships with all coworkers
Took orders accurately and delivered in a timely manner
2. 05/2010 - 06/2010 Stasio Chiropractic Center Warren , MI
Receptionist
Answer phones and transfer calls to appropriate extensions.
Set up appointments times for massage and chiropractic clients.
Filing of all patient charts and paperwork
Set up equipment for Chiropractic rooms
Check in patients for massage and chiropractic visits.
X-Rays of the cervical, thoracic, lumbar and pelvic regions
Light cleaning at the end of the work day.
09/2009 – 04/2010 Plastic Dressup Richmond , MI
Quality Inspector
Inspect painted car parts that are to be shipped
Rework incorrect material is necessary
Package parts to be shipped
Complete all required paperwork
07/2007 – 10/2009 Cleaning Authority Chesterfield , MI
Certified House Cleaner
Maintained the satisfaction of customers
Obtained a clean and sanitary environment for clients
Worked in both residential and business environments
06/2005 – 06/2007 Steve and Barry’s Sterling Heights , MI
Key Holder
Opened and closed the store
Maintained inventory levels and stocked shelves with new merchandise
Assisted customers with questions and merchandise selections
Loaded and unloaded merchandise
Managed a team of eight (8) employees
Maintained overall cleanliness of store, also operated cash register
Interests and
activities
I support the L’Anse Creuse Athletics Boosters Club by working their functions
at the North Gratiot bingo hall.
Accreditations and
licenses
December 2007, Certified as a Professional House Keeper through Cleaning
Authority of Michigan.
I am familiar with Microsoft Word, Works, Excel, Power Point, and Internet
searching. I can type approximately 80 wpm.
References are available upon request