1. Michael Williamson
8916 167th
Street CT E Puyallup, WA 98375
Phone: 206-259-0528 E-Mail: docra30@gmail.com
Objective
Highly Skilled and dependable building maintenance worker with superior customer service
history and strong work ethic. Excellent knowledge in building electrics, plumbing, carpentry,
and all other aspects of building systems and repairs. Adept multitasker able to handle a
number of simultaneous building tasks and issues with speed and professionalism
Experience:
Château Retirement Community - Lynnwood 8/2011 to
12/2015
Server- August 2011- April 2012:
While Working As A Server At Château Retirement Community My Daily Job
Included But Was Not Limited To: Assisted Residents With Making Menu Choices In
An Informative And Helpful Fashion, Delivered Exceptional Service By Greeting And
Serving Our Residents In A Timely, Friendly Manner, Effectively Communicating
With Kitchen Staff Regarding allergies, Dietary Needs And Other Special Requests. I
Regularly Checked On Our Residents And Their Guests To Ensure Satisfaction With
Each Food Course And Beverages While Delivering Exceptional, Friendly And Fast
Service.
Janitor- April 2012- September 2014:
While Working As A Janitor At Château Retirement Community My Responsibilities
Included But Were Not Limited To: Hand Dusting And Wiping Clean Office Furniture,
Fixtures And Window Sills. I Removed Finger Marks And Smudges From Vertical
Surfaces, Including Doors, Frames And Glass Partitions. Swept And Damp-mopped
Private Stairways And Hallways, Emptied And Cleaned All Waste Receptacles,
Stocked Toilet Tissue And Paper Towels, As Well As Other Restroom Supplies. I
Made Sure That I Was always Available And Ready To Go Above And Beyond In
Anything That Was Asked Of Me.
Maintenance Assistant- September 2014- December 2015:
2. 2
While Being Apart Of The Maintenance Team At Château Retirement Community I
Was Responsible For The Daily Ins And Outs Of Keeping Our Facility At Peak
Performance This Included Assisting Workers With Construction Projects In All
Phases Of The Job, Moderate Electrical Work, Assembling And Disassembling
Furniture, Remodeling Of Resident Rooms Both Before And After They Move In/out,
And Much More.
Ballard Manor - Ballard
7/1998 to 2/2010
Server- My daily job Included But Was Not Limited To: Assisted Residents With
Making Menu Choices In An Informative And Helpful Fashion, Delivered Exceptional
Service By Greeting And serving our Residents In A Timely, Friendly Manner,
Effectively Communicating With Kitchen Staff regarding allergies, Dietary Needs And
Other Special Requests. I Regularly Checked On Our Residents And Their Guests To
Ensure Satisfaction With Each Food Course And Beverages While Delivering
Exceptional, Friendly And Fast Service.
*Worked As A Server At Ballard Manor From: July 1998-August 2005, February
2008-February 2010.
Bartell Drugs - Seattle 10/2005
to 12/2007
Pharmacy Assistant- October 2005- December 2007:
While Working As A Pharmacy Assistant I Worked Closely With Pharmacists And
Used Medication Input Software To Safely And Accurately Dispense Medication. I
Helped To Answer And Screen Phone Calls For The Staff Pharmacist In A Friendly,
Efficient Manner. I Also Frequently Verified Patient Data And Billing Information,
Maintained Proper Storage And Security Conditions For All Drugs, Correctly Priced
And Filed Prescriptions After They Were Filled, Promptly Referred All Doctors’ Calls
And Customers’ Medical Questions To The Pharmacist On Duty. Communicated With
All Customers And Staff In A Pleasant And Professional Manner, And Strictly
Maintained Customer And Patient Confidentiality.
Retail Clerk- October 2005- December 2007: Part Of My Duties As A Retail Clerk
Included: Computed Sales Prices, Total Purchases And Processed Payments.
Describing Merchandise And Explaining Operation Of Merchandise To Customers. I
Made It My Duty To Maintain Knowledge Of Current Promotions, Policies Regarding
Payment Exchanges, And Security Practices. Working As A Retail Clerk It Was Also
My Responsibility To Know How To Operate My Cash Register Including: process
3. 3
Cash, Checks And Credit Card Transactions. I Helped To Replenished Floor Stock
And Processed Shipments To Ensure Product Availability For Customers.
Education
Ballard High School Graduation Date: 2000
Skills
Strong Organizational Skills
Active Listening Skills
Seasoned In Conflict Resolution
Sharp Problem Solver
Courteous Demeanor
Energetic Work Attitude
Customer Service Expert
Computer skills: Email, Typing, etc.
Creative Problem Solving
Critical Thinking
Multi-Task
Management
Prioritization
Scheduling
Time Management