The document provides a summary of Fatima Pearson's professional experience and education. It outlines her strengths such as remaining calm under pressure and being a quick learner. Her work history includes roles as a phlebotomist, sales associate, biometric screening technician, and receptionist. She has experience working with electronic medical records software including Epic. Currently, she is pursuing a bachelor's degree in health science and has obtained certificates in phlebotomy and as a paramedical examiner.

1. Fatima Pearson
936 Englewood RD Cleveland Heights, Ohio 44121
Cell: 216.820.8512 Email: FPearsonConsultant@gmail.com
PROFESSIONAL STRENGTHS:
A dedicated and compassionate professional who remains calm and effective in
difficult or stressful situations. Quick and eager learner, always ready toexpand
knowledge. Work well with others or alone to meet company deadlines. Excellent
communicator, listener, and problem solver.
Work Experience:
Phlebotomist/ Client Support and Scheduling/Specimen Processor
University Hospital
March 2015 toPresent
Answer Client Support phone calls, support voicemails and support inbox e-mails.
Answer and screen incoming solicitation calls.
Monitor Fax folder: re-name, save and distribute faxes.
Assist clients as needed and route call to appropriate person.
Reporting Critical Test Results, Add On test
Processing Specimen
receive specimens, enter specimen data into a computer system, prepare samples for
further laboratory analysis, and transport specimens to other labs and clinical
departments.
Drawing Patients Blood (phlebotomist)
Sales Associate and cashier
Macy's - Richmond Heights, OH
February 2014 toOctober 2014
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
greeting customers, ringing up purchases, and answering questions about products,
merchandise, and services.

2. Biometric Screening Technician
Logistic health incorporate (PRN)
June 2014 toJune 2014
Measuring blood pressure using a stethoscope and manual cuff
Measuring height, weight, body fat percent and BMI
Provide a friendly and timely health screening to the client’s employees
capillary draw to get cholesterol reading
EMR Consultant
Saint Luke's South
March 2014 toApril 2014
EPIC GoLive * Extension Offered
• CPOE
• ClinDoc
• Stork
Assembly Line Worker
Swagelok Warehouse
Feb 2008 to Jan 2014
Assembling parts, doing multiple jobs
EMR Consultant
University Of Cincinnati
July 2012 toJuly 2012
EPIC GoLive * Extension Offered
• Provide support for CPOE
• Supported ClinDoc
• Stork
EMR Consultant
Good Samaritan Hospital
May 2012 toJune 2012
• Provided ClinDoc support
• CPOE
• Stork

3. RECEPTIONIST
Shear Perfection Hair Design
Maple Heights, OH
May 2009 to Jun 2011
Welcomes visitors by greeting them, in person or on the telephone; answering or
referring inquiries.
Directs visitors by maintaining employee and department directories;
giving instructions.
Maintains security by following procedures; monitoring logbook;
Schedule appointments and ensure that any cancellations or readjustments are taken
care of.
Make follow up calls to clients to remind them of their appointments
Operate the cash register, take payments for services rendered and issue change and
receipts
EDUCATION:
PRESENTLY | 2013-2017 | SOUT HUNIVERSITYCLEVELAND
 Major: bachelor’s in health science
 Minor: pre- nursing
 Related coursework: medical terminology, pre-calculus, psychology, chemistry
etc. Degree related classes
CERT IFICATE | 2013 | LAROCKHEALTHCARE ACADEMY
 Major: phlebotomy
 Minor: paramedical examiner
Related coursework: drawing blood, vitals, height/weight, EKG, urine collections, blood
pressure
DIPLOMA | 2006 | HIGH SCHOOL
 Major: general studies (Cleveland Heights High School)
 Minor: Administrative Business Certificate
 Related coursework: Microsoft word, excel, access, PowerPoint, typing 75wpm
Computer Skills- Microsoft Office Suites, Electronic Social Media, Epic Electronic
Medical Records Software, Adobe Products,