J. Bradford Bailey seeks an IT position utilizing his education and 5 years of experience in help desk support, software installation, troubleshooting, and network administration. He has an Associate's degree in Network Systems Administration and has worked for various companies installing and configuring hardware and software, resolving issues, and training other technicians. His background includes experience with Windows, Linux, Active Directory, and Cisco systems.

1. J. Bradford Bailey
1281 Winwood Cove ◙Tupelo, MS 38801 ◙ (662)574-6189 ◙ email: Bradbly8154@yahoo.com
Objective
Information Technology professional with 5 years relative industry experience.
Motivated and focused to grow in the field. Seeking a position
that will utilize my education, experience and drive.
Education
ITT Technical Institute Madison,MS 3.8 GPA May 2012
Associate of Science Degree: Network SystemsAdministration
AITP – Secretaryof MadisonChapter
AwardedNational TechnicalHonorSociety
Courseworkor EquivalentCompleted:
OperatingSystems/Win98-Win8
ComputerProgramming
StructuredCabling
Database
IP Networking
NetworkStandardsandProtocols
MicrosoftDesktop/NetworkOperatingSystem
LAN/WAN TechnologyandApplication
WindowsServer2008
SecurityFundamentals
Cisco
Email and WebServices
Linux Networking
Professional Experience
Alagasco/Apex
Level ll Help Desk Birminigham, AL June 2015-January 2016
Install andsetupnewDell PCs andlaptops configuringWin7and XP
Pushsoftware toPCs usingSCCM
Troubleshootissues regardinghardware andsoftware specifictoAlagasco
Troubleshootissues includingbutnotlimitedto;TCP/IP,DNS,DHCP
DailyinteractionandtroubleshootingwithMSOffice products
Hands ondealingwithvendorsof specificsoftware
Troubleshootperipheralsincludingbutnotlimitedtoprinters,scannersandcopiers
Logista/PrecisionResources
Traveling IT Tech Birmingham, AL September2014 - February2015

2. Deinstall andreinstall of Dell PCsconfiguring withWin7
Deinstall andreinstall of Lexmark Printers andassuringnetworkconnectivity
Deinstall andreinstall of Servers withWindowsServer2008 includingaddingcabling
TroubleshootNetworkIssues Includingbutnotlimitedto;TCP/IP,DNS,DHCP
TroubleshootandInstall Softwaresuchas MicrosoftOffice, Google Chrome, Bankingspecificsoftware
Alagasco/TekSystems
Level I Help Desk Birmingham, AL July2014 - September2014
SAPPasswordreset
WindowsPasswordreset
IP AddressResolution betweenusersandthe Networkaswell asperipherals
TroubleshootPCissuesincludingbutnotlimitedtoOutlook,IPAddressconfiguration,
PrinterconfigurationandPasswordissues
AssigningAdministrative/Userrights
SDE ticketingsystem
DELL/Apex Systems
National Tech Lead for Symantec Encryption Project October2013 -July2014
Birmingham,AL- St. Vincent'sHospital
Mobile,AL- Providence Hospital
Jacksonville,FL- St.Vincent'sHospital
Washington DC- Providence Hospital
Baltimore,MD- St. AgnesHospital
Detroit,MI - St.John's Hospital
Chicago,Il - AllexionBrothersMedical Facilities
Job Duties:
Installationof SymantecEndpointEncryption ClientUserforPC'sand Laptops
Networkconfiguration forPC's,LaptopsandPrinters
RegistryEditing
Schedulingof hoursfortechs
Trainingof local techsfor the project
.NET FrameworkinstallationandEditing
TroubleshootingBreak/Fix andNetworkerrors
Break/Fix,QuarantineandDisposal ticketprocessing
Robert Half Technology-CumberlandDental/
IT Support Birmingham, AL July-August2013
Job Duties:
Install MemoryUprgade for PC’s
Upgradingfrom XPto Win7
ResolvingPrinterIssues
Assuringof networkconnectivity
Wells Fargo/IT Support Columbus/Starkville, MS May 2013
JobDuties:
Breakdownand reinstall of PCs,printers,scanners

3. Assuringof networkconnectivityinnew location
Troubleshootall issuesassociatedwithmovingof hardware
Central Mississippi Medical Center/ITSupport Jackson,MS April 2013-May 2013
JobDuties:
PC/Laptopinstallationandspecificsetupforstatewide medical institutions
Printerinstallationandsetupforstatewidemedical institutions
IP addressresolution/DomainConnection
UpgradingXP to Win7
USave Auto Rental/IT Helpdesk Ridgeland, MS December2012-April 2013
JobDuties:
PC Installation andspecificsetup forlocal andcorporate locations
Printerinstallationviaremote login
CreditCard Swipe andSignature Padsetupbothphysicallyandremotely
UprgradingXP to Win7
TroubleshootPCissuesincludingbutnotlimitedtoOutlook,IP Addressconfiguration,
PrinterconfigurationandPasswordissues
AssigningAdministrative/Userrights
Work withvendorsincludingTSD,RJYoungandDell to achieve efficientcustomersupport
Target/PC Refresh Project Monroe/Shreveport, LA October2011
JobDuties:
PC RefreshProjectforTargetinMonroe,LA and Shreveport,LA.
Installationof newO/SandProtocolstoPC’s.
MemoryInstallationof PCandKiosks.
Troubleshoot PCandSwitches.
Install NetworkServerandlinktodesktops.
TCP/IPsetupforPC and Servers.
Setupandassignpermissionsforgroupemail.
Social NetworkingSupport
Install andnetworksystemprinters,fax andscanners.
Troubleshootandfix Computerhardware andsoftware.
Provide excellentcustomerservice
Otherexperience includes:
Ground Zero /Audio Engineer/DJ Jackson, MS 2005-Current

4. Job Duties:
Wide range of digital recordinghardware including:ADAT,Mackie,andDigiDesign.
Wide range of musicsequencersandharddiskrecordingsystemsincluding: ProToolsandSadie.
Front of house soundengineer familiarwithJBL,Numark,QSC,Peavey,AmericanDJ,NSXandmany
more
Live DJ proficientwithmostCDtoMixertechnologyaswell asmostcurrent computersystems
Dollar General/Store Manager Aberdeen, MS 6/2009-2/2011
Job Duties:
Responsible for daily operations of big box store.
Duties included payroll, hiring, scheduling, shrink management, inventory, vendor management.
Consistently accomplished sales goals and bonuses.