1. Robert M. McCarter
329 Lou Goddard Lane
Greenback, TN 37742
Cell: 865 680-1691
mmccarter@mccarterit.com
Profile • Currently working with MS Orchestrator
2012 R2 to automate repetitive processes
and jobs used for administering Servers
• Administered All DOE Network Servers in
ORO Data Center. Over 100 Physical and
Virtual Server environment.
• Lead Exchange Administrator for DOE in
Oak Ridge Offices with over 2200 users and
2800 mailboxes.
• Lead SCCM Administrator or DOE in Oak
Ridge Offices. Manage all software updates,
patches and Application deployments.
• Maintained Network/AD with Approx. 200
Virtual Servers hosted on VMWare Cluster.
• Implemented and maintained various
Internet Email Servers (MS Exchange) and
firewall servers.
• Key role in merging 3 Networks and
Datacenters located in DC, Chicago and
Oak Ridge into 1 central location in Oak
Ridge, TN.
Upgraded multiple Companies to Exchange
2010/2013 from previous versions ranging
from 15 to 1500 users
• 16 years’ experience as an I.T. Manager,
dealing with budgets and scheduling, making
sure the office and plant workstations were
running 24 hours a day.
• Currently have a test lab setup up in my
home office with running Active Directory
environment.
• Test Lab includes 1 VM ESXi Server and 1
Windows 2012 R2 Server running as Hyper-
V host. Each have 4 virtual servers running
various services for testing and
development.
• Configured and maintained Counterpoint
POS Systems with and without Touch
Screens
• 20 years’ + experience with Microsoft
Office Products
• Written Microsoft Access Databases for
various companies and small businesses.
• Maintained monitored firewalls for various
companies
• Managed from 50 to 500 or Mobile Devices
• Installed, configured and manage Citrix
MetaFrame Server for retail Customer.
• Written Microsoft Access Databases for
various companies and small businesses.
• Implemented and maintained various
Windows Active Directory networks.
• Written Standards and Manuals for all I.T.
related areas
Education
Certifications
• Associates Degree, Tennessee Institute of Electronics – May 1993
• Bachelors of Applied Science, Network Security and Forensics, Fountainhead College of
Technology – December 2010
• 10747A Deploying System Center 2012 Configuration Manager
• 10748A Deploying System Center 2012 Configuration Manager
• Comptia A+
• National Information Assurance Training Standard CNSSI-4012 – Senior System Manager
(SSM) – December 2010
• National Information Assurance Training Standard CNSSI-4013 – Systems Administrator
(SA) – December 2010
• National Information Assurance Training Standard CNSSI-4014A – Information Security
Officer (ISSO) – December 2010
• National Information Assurance Training Standard NSTISSI-4015 – System Certifiers –
December 2010
• National Information Assurance Training Standard CNSSI-4016 – Risk Analysis – December
2010

2. Hardware • Dell PowerEdge Servers
• Dell Precision Workstations
• HP Proliant Servers
• HP c7000 Blade System
• Dell and other various Workstations
• Polycom Video Conferencing
• Dell PowerConnect switches (managed
and unmanaged)
• Cisco Routers
• Wireless Routers
• 3Com Switches (managed and
unmanaged)
• HP Designjet Plotters
• OCE 9300 Plotter
• SonicWall Firewall/ VPN Routers TZ
100, TZ 200
• Burny 3.5 Torch
• Westell Cable/DSL Modems
• CNC Communications
• Coax Cabling
• Ethernet
• Lucent Merlin Telephone Systems
• Symbol Technologies Barcode Scanners
• DSC Security System (installed and
configured)
• Blackberry Cell Phones
• Android Devices
• Apple iPhone
• Apple iPad
• HP JetDirect Network Cards
• Cisco 5500 ASA Routers
Software • Microsoft SCCM Configuration Manager
2007, 2012
• Microsoft DPM 2010,2012
• Microsoft SC VMM 2008, 2012
• Microsoft SC Operations Mgr 2012
• Microsoft Powershell
• Microsoft SC Orchestrator 2012
• Microsoft Office (All versions)
• Blackberry Enterprise Server
• Good for Enterprise
• Microsoft VBA
• Microsoft Visual Basic ver 4 – 2011
• Microsoft Access (All versions)
• Microsoft SQL 2000 – 2012 (full and
express)
• Microsoft Project ver 98, 2003, 2007,
2010
• Microsoft Visio ver 2003,2007, 2010
• Microsoft Windows (All Versions)
• Microsoft Windows Server (All Versions)
• Microsoft Small Business Server (All
Version)
• Microsoft Active Directory
• Microsoft ISA Server 2000, 2004
• Microsoft Exchange Server 2000, 2003,
2007, 2010, 2013
• Microsoft Outlook (All Versions)
• Microsoft SharePoint 2.0, 3.0, 2010, 2013
• Microsoft Forefront Client Security
• Microsoft FrontPage 98 – 2007
• Dell Quest Migration Manger
• Autodesk AutoCAD & Mechanical Desktop
(All Versions) (setup and configuration)
• Autodesk Inventor ver 8,9,10,11, 2008 (setup
and configuration)
• BobCAD/CAM ver 10,17
• Solutionware Mazatrol (setup and
Configuration)
• Esprit’ EDM software 2005,2007 (setup and
Configuration)
• Ansys Design Space (setup and Configuration)
• Exact Jobboss (All Versions)
• Adobe Premiere ver 1.0 -2.0, CS5.5
• Adobe PhotoShop 6 – 9.0, CS5.5
• Word Perfect (All versions)
• CounterPoint POS
• Crystal Reports
• Radiant Counterpoint POS system
• VMWare 6.x.x
• Intuit QuickBooks (All Versions)
• Citrix MetaFrame XP
• VMWare V-Sphere 5.0
• VMWare Ver 4.x – 7.x
• Hyper-V (All Versions)
• Cisco VPN Client

3. Employment
SCCM/Systems Engineer, ITR contracted to ORAU
• Windows Infrastructure Team
• Manage SCCM 2012 R2 Server
• Remediate Windows Systems Compliance using SCCM and Tenable
• Remediate Windows Systems Internal Improvement using SCCM
• Manage SCCM Applications and Packages for deployments
• Manage Windows Compliance using SCCM
• Work with Desktop Team to improve and automate daily tasks
Systems Engineer, Elavon Inc.
• Global Infrastructure Governance Team
• Automate Windows processes using Microsoft Orchestrator
• Remediate Windows Systems Compliance using SCCM and Tenable
• Remediate Windows Systems Internal Improvement using SCCM
• Remediate Patches and vulnerabilities using Tenable and SCCM
Network Operator 4/Server Administrator, Department of Energy
Vaco/Rede Inc./AWD/Get-NSA/22nd
Century
• Manage All Servers in DOE ORO Data Center
• Manage Active Directory
• Manage Exchange Environment as Lead Exchange Administrator
• Manage System Center Configuration Manager
o Patched Servers and Workstation
o Created and Pushed Apps and Packages
o Created and ran reports
o OSD Images
• Manage Blackberry Enterprise Server
• Manage for Good for Enterprise Server used for
connecting Apple and Android devices to the Exchange System more
securely
• Backup Administrator for System Center DPM Servers
• Manage VMWare VSphere 5.5 Virtual Environment
• Manage VMWare VDI Environment
• Manage EMC SAN and other iSCSI devices
• Manage HP Blade c7000 Devices
• Provide support for helpdesk.
I.T. Manager/Field & Network Technician, Service One, Inc.
• Manage Network and Servers including Email, Firewall and File
servers
• Created and managed Microsoft 2003 Active Directory Domain with
50 users. (recently upgraded and split into 3 Windows 2008 Servers )
• Upgraded Microsoft Exchange Server from 2003 with a total of 25
users to 2007 in 2010 and then upgraded 2007 with a total of 50 users
to 2010 in 2011
• Created and managed Microsoft SharePoint 2010 site.
• Setup and manage Windows 2008 Server used as and File Server
• Setup and manage Hyper-V Server used for multiple functions on the
August 2016 -
Present
Nov 2015 – August
2016
Feb 2012 – Oct
2015
Jan 2010- Feb 2012

4. Employment I.T. Manager/Field & Network Technician, BPS Engineering LLC
• Manage Network and Servers including Email, Firewall and File
servers
• Created and manage Microsoft Windows 2003 Active Directory
Domain with 15 users. Upgraded Server to Small Business Server 2008
Premium. Recently upgraded to all 2012 Servers
• Split Small Business Server into 3 separate servers to handle load. 1
Windows Server 2008 AD Server, 1 Windows 2008 File Server and 1
Exchange Server 2010. Recently upgraded to all Windows Server 2012
and Exchange 2013
• Setup and manage SharePoint 3.0 site. Later upgraded to SharePoint
2010 Server and recently upgraded to 2013
• Built and configured Microsoft Exchange server to handle all emails,
and schedules directly to the internet. Recently upgraded to Exchange
2013 from 2010
• Configured and managed VPN Server
• Manage Network routers and switches
• Write and implement databases for company use
• Implement new software
• Make all buying decisions on all hardware and play major roll in
decisions in new software purchases.
• Provide user support for all hardware and software
• Manage all telephone and all electronic equipment.
• Write Standards and procedures on all I.T. related equipment.
• Managed outside sales service calls for various I.T. Customers
• Support Blackberry Phones with Exchange connections
• Support iPhone with Exchange connection
• Support iPads with Server and Email connections
• Ran Service Calls for Galaxy Tech to repair POS Touch Screens and
Wireless Access Point configurations.
I.T. Manager, WYKO Inc.
• Manage Network and Servers including Email, Firewall and File
servers
• Created and managed Microsoft 2000 Active Directory Domain with
30 users (later upgraded to Small Business Server 2003 Premium with
Secondary Window 2000 Server and File Server)
• Built and configured Microsoft Exchange server to handle all emails,
and schedules directly to the internet
• Configured and managed VPN Server
• Manage Network routers and switches
• Write and implement databases for company use
• Implement new software
• Make all buying decisions on all hardware and play major roll in
decisions in new software purchases.
• Provide user support for all hardware and software
• Manage all telephone and all electronic equipment.
• Write Standards and procedures on all I.T. related equipment.
• Supported Blackberry phones with Exchange connections
Jan 2008 –
Present (Part Time)
Nov 2001 - 2008

5. Field Technician, Analytical Systems, Inc
• Primary duties included onsite service for customers.
• Built, configured and supported Microsoft Servers sold, with and
without Active Directory
• Supported all networks and Active Directory Servers for maintenance
customers.
• Configured and supported all Counterpoint P.O.S customers
• Cabling, Ethernet and Coax.
• New PC builds
• PC Repair
• Scheduling
• Telephone support
• Sales support
• Sales
1998-2001
Computer Technician, WYKO Inc.
• Manage Network and Servers including Email, Firewall and File
servers
• Built and configured Microsoft NT 4.0 Domain Server
• Manage Network routers and switches
• Write and implement databases for company use
• Implement new software
• Make all buying decisions on all hardware and play major roll in
decisions in new software purchases.
• Provide user support for all hardware and software
• Manage all telephone and other various electronic equipment.
• Write Standards and procedures on all I.T. related equipment.
1995-1998
Technical Manager, CAD Resource Group
• Responsible for all customer service calls and installations
• Delivered and installed new Sun Sparcstations
• Supported all Sun Sparcstations sold
• Scheduling Service Calls
• Cabling
• Sales support
• Customer support
• Supported all maintenance customers
1993-1995
Bench Tech, Analytical Systems, Inc..
• Built Computers and workstations
• Assisted Network Tech in cabling and network setup.
• Installed various software packages
• Shipping and Receiving
1991-1993

6. References Chris Madon – BPS Engineering, LLC. – 865 567-6504
Bobby Lane – Oak Ridge Operations Federal Building – 865 776-3641
Darryl Murphy – U.T Battelle at GSD/ORNL. – 865 300-7304
Mike Rouse – Rede Inc. – 865 482-5418
Barry Counts – Hagerman and Co. – 865 414-1095
Karen Smith – BPS Engineering, LLC. – 865 856-7858
Mark Byerley – Alcoa Inc. – 865 776-4507
Bill Popplewell – BPS Engineering, LLC – 865 856-7301
Heath Ray – O.S.T.I. – 865 298-5908

7. References Chris Madon – BPS Engineering, LLC. – 865 567-6504
Bobby Lane – Oak Ridge Operations Federal Building – 865 776-3641
Darryl Murphy – U.T Battelle at GSD/ORNL. – 865 300-7304
Mike Rouse – Rede Inc. – 865 482-5418
Barry Counts – Hagerman and Co. – 865 414-1095
Karen Smith – BPS Engineering, LLC. – 865 856-7858
Mark Byerley – Alcoa Inc. – 865 776-4507
Bill Popplewell – BPS Engineering, LLC – 865 856-7301
Heath Ray – O.S.T.I. – 865 298-5908