Warren Murphy is an IT professional with over 25 years of experience in systems administration, database administration, technical support, and systems analysis. He has extensive experience supporting a variety of platforms including Linux, AIX, Windows, Oracle, and MySQL. Most recently, he worked as a technical support representative for CGI Enterprises supporting a major financial institution. He holds a Master's degree in Computer and Information Science from Troy University.

1. Warren Murphy
39 Magnolia Church Rd
Skipperville, AL 36374
(334)774-1117
warrenmurphy@hughes.net
Summery
I can use myknowledge andexperience tosupportandassistateam of professionalsachievetheirgoalsandobjectives.
Usingskillsacquiredfortwenty-five yearsfrommainframe systemsthroughthe latestclientserverimplementations,I
have the ability tosee the bigpicture,thendesign,implementandmaintainsupportsystems. Myexperience liesin
analyzingprojects,formulatingdesigns,andtrainingandassistingemployeesontechnical solutionstomeet
organizational objectives.
PROFESSIONAL EXPERIENCE
CGIEnterprises Troy, Alabama 09/11 – 04/12
Technical SupportRepresentative
 Part of technical supportteamto supportoperationsandmaintenance of amajorfinancial institution.
 InformationTechnologyEnvironment:Linux, AIX,Windows Servers,Oracle
SirsiDynix Huntsville,Alabama 01/07 - 11/07
ApplicationSupportSpecialist
 Part of clientcare teamto supportthe use of the Sirsi Unicorn ILS inpublic,academicandspecial library
environments.
 Database Administrationforerrors/disasterrecovery.
 InformationTechnologyEnvironment:AIX,Solaris,RedhatLinux,WindowsServers,Oracle,Informix.
UniversityofAlabama Tuscaloosa, Alabama 10/97 - 10/02
Assistantprofessor/SystemsOfficer
 Supervised the University Library Systems Office staff in support of technical and public services for the
University Libraries.
 Provided technical support (both hardware and software) for campus faculty, staff and student users of
desktop and laptop portals to databases, administrative and support systems.
 Provided database administration for Oracle and MySQL RDBMS systems on UNIX/Solaris servers
enabling creation of database structures including tables, stored procedures, functions and views.
 Provided systems analysis and design for supported systems including integrated desktop based on
Windows, Netware, NT, and UNIX servers. Endeavor Information Systems' Voyager Integrated Library
system was used in conjunction with other vendors' products to provide information and services to
the university community and the public.

2.  Provided interfaces to the campus accounting system(BANNER) for student registration and financial
information.
 Served on the campus Public Key Infrastructure(PKI) Task Force and the campus Information
Technology Committee (ITC). Served as chair of ITC for two years.
 Information Technology Environment: Solaris, Oracle, MySQL, MS 2003
Troy State University Troy, AL 07/92 – 09/97
InformationTechnologiesCoordinator
 Provided systems administration for multiple IBM RS6000 AIX systems. Provided support for
administrative and academic computing.
 Provided technical support (both hardware and software) for staff and student users of desktop and
laptop portals to databases, administrative and support systems.
 Provided systems analysis and design in support of applications included the University's administrative
software (DATATEL), the library's integrated system (SIRSI), the telephone accounting system, mail host
and WWW services, and IBM's Internet Secured Network Gateway.
 Worked with telecommunications for the design and implementation of the campus network.
 Provided database administration for Oracle, Informix and MySQL systems enabling
database table, stored procedure, function and view creation.
 Managed file space allocation and availability.
 Information Technology Environment: AIX, Linux, Oracle, Informix, MySQL
First Alabama Bank (REGIONS) Montgomery,Alabama 02/88 -06//92
Technical Analyst
 Provided technical specifications, coordinated vendor installation and provided quality assurance for
the Branch Automation System.
 Provided first level support to branch operations in a distributed systems environment.
 Served as part of the Branch Automation team for the development of a retail consumer loan system.
COMDIAL Cooperation Charlottesville,VA 1986-1987
Operations&Technical Supervisor
 Managed operations and provided technical support for MIS in a manufacturing environment.
 Worked with the development team to convert an ERP systemrunning in an IBM RJE environment to a
Burroughs Large System/MCP environment – B6900 & A10.

3. SoutheasternLibrary Network Atlanta, GA 1985 -1986
SystemsAnalyst
 Provided technical support for Burroughs Large system(B7000) environment.
 Managed multi-state network to provide library services to college and university libraries.
Burroughs Corporation (UNISYS) Atlanta, GA 1976 – 1985
FieldService Engineer/SystemsEngineer
 Provided systemservices for large systems group (B6000/B7000),
data communications, mini & micro computers.
 Supported hardware, system and environmental software.
TECHNICAL SKILLS
 Installation and maintenance of mainframe systems, UNIX servers, LINUX servers, Microsoft servers
 Installation and maintenance of ethernet. token ring and Asynchronous Transfer Mode(ATM) networks
 Installation and maintenance of Domain Name Servers(DNS) and email(sendmail) systems
 Installation and maintenance of WEB servers
 Database Management Systems
 Applications Software
 Operating Systems
 Networking
EDUCATION
 Troy University Montgomery, AL 1997
 Master of Science, Computer & Information Science – GPA 3.90
 Troy University Montgomery, AL 1992
 Bachelor of Science, Computer & Information Science - GPA 3.00

4.  SetFocus,LLC. A MicrosoftGold BusinessPartner
MicrosoftSQL ServerMaster’sProgram
The SetFocusSQL ServerMaster’sProgramis an intensive,hands–on,project oriented
program where participantsgainknowledge andvaluable experience puttingthe SQL Serverskill setto
use ina simulatedMicrosoftworkenvironment.