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SABEER JAVAD 
Mobile : +971 50 9468900 
Email:sabeerj@gmail.com 
PERMANENT ADDRESS 
THENGUVILA HOUSE 
VADASSERIKONAM P.O 
VARKALA-695143 
KERALA-INDIA. 
PERSONAL DATA 
DATE OF BIRTH : 25TH MAY 1980 
GENDER : MALE 
RELIGION : MUSLIM 
NATIONALITY : INDIAN 
MARITAL STATUS : MARRIED 
FATHER’S NAME : T.M JAVAD 
PASSPORT NO : L-5666496 
VISA STATUS : VISIT 
OBJECTIVE 
A results-driven analyst with extensive experience in the IT and Administration 
field. 
OVERALL SUMMARY 
8+ years experienced IT professional with Data Analysis, Database 
administration skill and Application Support. Offering an exceptional ability to 
work under high pressure. Committed to quality performance with an ability to 
learn new procedures. Flexible, positive and responsive to change. A committed 
team player, self motivated with the ability to communicate to all levels. 
COMPANIES WORKED 
· Learnix Education Online, Kerala-India 
(www.learnixmba.com) 
Worked as Data Analyst From August 2013 –October 2014. 
· WIPRO Technologies, Bangalore-India (www.wipro.com) 
Worked as Support Engineer From June 2006 to July 2013. 
 Major Clients: 
 MasterCard Worldwide, USA. 
 MTN, African Region Telecom Services. 
 Applied Materials Inc USA. 
EDUCATIONAL AND TECHNICAL QUALIFICATION 
· Master of Computer Application(3 YEARS) 
Passed with Distinction (75%) From University of Kerala, Kerala-India. 
· Bachelors Degree in Computer Science(3 YEARS) 
Passed with First Class(62.6%)From University of Kerala, Kerala-India. 
EXPERIENCE SUMMARY 
Learnix Education Online India 
 Job Profile: 
 Quarterly/Monthly/Weekly preparation of reports and doing the 
follow up. 
 Giving guidance to new joiners. 
 Preparation of review meeting with clients. 
 Planning and controlling change. 
 Managing quality assurance programmes. 
 Researching new technologies and alternative methods of 
efficiency. 
 Ensure to close all the tickets raised by the clients resolved 
within the SLA. 
 Reporting monthly ticket violation position to the management. 
 Preparation of performance/MIS reports on a monthly basis. 
 Maintains client confidence and protects operations by keeping 
information confidential. 
 Contributes to team effort by accomplishing related results as 
needed. 
 Monthly Preparation of customer accounts statements. 
 Effectively communicate technical data to non technical 
colleagues. 
 Organizing and attending meetings with stake holders.
WIPRO TECHNOLOGIES India 
 Key Projects: MasterCard Worldwide, USA. Role: DB Administrator. 
 Administration of the database including performance monitoring and tuning. 
 Creating backup copies of data. 
 Daily maintenance of firewall protection and file security. 
 DB user creation and roles management. 
 Responsible for database security and also preventing data loss. 
 Identifying and escalating immediately any risks to the database service. 
 Weekly stats gathering and index rebuilding on all the production DB’s. 
 Responsible for the housekeeping activities for DBs, both in OS level and DB level. 
 Data pump exports and import jobs. 
 RMAN backup configuration and RMAN backup operations. 
 Crontab monitoring and crontab scheduling for various activities 
 RAC, Golden gate first level troubleshooting 
 Coordination with the Metalink for technical internal errors 
 Key Projects: MTN, African Region Telecom Services. Role: Junior DB Administrator. 
 Analyzing repeated incidents.. 
 Handling problems and preparing RCA. 
 Oracle RAC and non-RAC database administration. 
 Proactive Performance Monitoring & Tuning. 
 Deployment of CPU Patches and bug fixing. 
 RMAN Backup and Restoration. 
 Analyzing AWR, STATSPACK and ADDM for improving performance. 
 Analyzing Listener Trace files. 
 Key Projects: WT IS, India. Role: Application Support Engineer. 
 Resolve technical issues raised by clients. 
 Prepare RCA for response, resolution violated tickets. 
 Resolve and prepare RCA for escalated tickets. 
 Prepare SOP for repeated incidents. 
 Arrange and attend monthly review meeting. 
 Conducting training for new resources. 
 Key Projects: Applied Materials Inc USA. Role: Developer. 
 Development & support of J2ee web based applications. 
 Maintenance of Applied Materials India websites. 
 Requirement collection from client. 
 Analysing the requirements. 
 Execute test cases 
AREAS OF EXPERTISE & ACHIEVEMENTS 
Oracle Administration, TOAD, OEM, DB SQL Skill, Application Support, Generating reports, JSP, HTML. 
Received best employee of the month award for 3 months in WIPRO Technologies. 
DECLARATION 
I hereby declare that the details furnished above are true to the best of my knowledge and belief. 
Yours Faithfully 
SABEER JAVAD

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Sabeer 8 yrs of experience it support engineer cv

  • 1. SABEER JAVAD Mobile : +971 50 9468900 Email:sabeerj@gmail.com PERMANENT ADDRESS THENGUVILA HOUSE VADASSERIKONAM P.O VARKALA-695143 KERALA-INDIA. PERSONAL DATA DATE OF BIRTH : 25TH MAY 1980 GENDER : MALE RELIGION : MUSLIM NATIONALITY : INDIAN MARITAL STATUS : MARRIED FATHER’S NAME : T.M JAVAD PASSPORT NO : L-5666496 VISA STATUS : VISIT OBJECTIVE A results-driven analyst with extensive experience in the IT and Administration field. OVERALL SUMMARY 8+ years experienced IT professional with Data Analysis, Database administration skill and Application Support. Offering an exceptional ability to work under high pressure. Committed to quality performance with an ability to learn new procedures. Flexible, positive and responsive to change. A committed team player, self motivated with the ability to communicate to all levels. COMPANIES WORKED · Learnix Education Online, Kerala-India (www.learnixmba.com) Worked as Data Analyst From August 2013 –October 2014. · WIPRO Technologies, Bangalore-India (www.wipro.com) Worked as Support Engineer From June 2006 to July 2013.  Major Clients:  MasterCard Worldwide, USA.  MTN, African Region Telecom Services.  Applied Materials Inc USA. EDUCATIONAL AND TECHNICAL QUALIFICATION · Master of Computer Application(3 YEARS) Passed with Distinction (75%) From University of Kerala, Kerala-India. · Bachelors Degree in Computer Science(3 YEARS) Passed with First Class(62.6%)From University of Kerala, Kerala-India. EXPERIENCE SUMMARY Learnix Education Online India  Job Profile:  Quarterly/Monthly/Weekly preparation of reports and doing the follow up.  Giving guidance to new joiners.  Preparation of review meeting with clients.  Planning and controlling change.  Managing quality assurance programmes.  Researching new technologies and alternative methods of efficiency.  Ensure to close all the tickets raised by the clients resolved within the SLA.  Reporting monthly ticket violation position to the management.  Preparation of performance/MIS reports on a monthly basis.  Maintains client confidence and protects operations by keeping information confidential.  Contributes to team effort by accomplishing related results as needed.  Monthly Preparation of customer accounts statements.  Effectively communicate technical data to non technical colleagues.  Organizing and attending meetings with stake holders.
  • 2. WIPRO TECHNOLOGIES India  Key Projects: MasterCard Worldwide, USA. Role: DB Administrator.  Administration of the database including performance monitoring and tuning.  Creating backup copies of data.  Daily maintenance of firewall protection and file security.  DB user creation and roles management.  Responsible for database security and also preventing data loss.  Identifying and escalating immediately any risks to the database service.  Weekly stats gathering and index rebuilding on all the production DB’s.  Responsible for the housekeeping activities for DBs, both in OS level and DB level.  Data pump exports and import jobs.  RMAN backup configuration and RMAN backup operations.  Crontab monitoring and crontab scheduling for various activities  RAC, Golden gate first level troubleshooting  Coordination with the Metalink for technical internal errors  Key Projects: MTN, African Region Telecom Services. Role: Junior DB Administrator.  Analyzing repeated incidents..  Handling problems and preparing RCA.  Oracle RAC and non-RAC database administration.  Proactive Performance Monitoring & Tuning.  Deployment of CPU Patches and bug fixing.  RMAN Backup and Restoration.  Analyzing AWR, STATSPACK and ADDM for improving performance.  Analyzing Listener Trace files.  Key Projects: WT IS, India. Role: Application Support Engineer.  Resolve technical issues raised by clients.  Prepare RCA for response, resolution violated tickets.  Resolve and prepare RCA for escalated tickets.  Prepare SOP for repeated incidents.  Arrange and attend monthly review meeting.  Conducting training for new resources.  Key Projects: Applied Materials Inc USA. Role: Developer.  Development & support of J2ee web based applications.  Maintenance of Applied Materials India websites.  Requirement collection from client.  Analysing the requirements.  Execute test cases AREAS OF EXPERTISE & ACHIEVEMENTS Oracle Administration, TOAD, OEM, DB SQL Skill, Application Support, Generating reports, JSP, HTML. Received best employee of the month award for 3 months in WIPRO Technologies. DECLARATION I hereby declare that the details furnished above are true to the best of my knowledge and belief. Yours Faithfully SABEER JAVAD