The document provides an overview of the ISO 14001:2015 Environmental Management System (EMS), detailing its scope, benefits, and key changes from previous versions. It emphasizes the importance of top management's commitment, risk assessment, and environmental performance, alongside highlighting the necessity for organizations to understand their context and stakeholders. The document also outlines the structure and requirements of the ISO 14001:2015 standards, explaining how they facilitate improved environmental outcomes and compliance.

1. Environmental
Management System
14001: 2015
BY:
EN RAZAK BIN MAJID
Reviewed: 3.9.24

2. TRAINER PROFILE
2
NAME : Razak Bin Majid
POSITION : Trainer
EDUCATION : Executive Master SHE from UNISEL
H/P : 019-4944324
Competency:
• SHO Registered Person (8408)
• Train The Trainer (NIOSH & HRDF)
• Train The Trainer (Forklift)
• Train The Trainer (BOFA)
• ISO 45001-2018 Lead Auditor
• ISO 14001-2015
• ISO 39001- 2012
• Authorize Gas Tester (DOSH)
• Scaffolder (DOSH)
• Traffic Management Supervisor
• Lifting Supervisor
• Trained Ergonomic

3. 3
Scope of learning
• ISO
• Benefits of ISO Standards
• What is EMS
• Benefits of ISO Standards
• Seven Main Changes to ISO
14001:2015
• What Organization can do
• The requirements

4. 4
Assessment Briefing
Written
Assessment
(PRE)
(via QR CODE)

5. Safety Briefing
In
case
of
EMERGENCY
Please use nearest exit to
the assembly area
Please do not run
Please do not use the
elevator
Use the nearest staircase
5

6. Important Things
6
 Facilities
Washroom (Every floor)
Surau (First Floor)
Cafeteria
Smoking (Ground Floor
 Reminder
 Silence hand-phone during training session

7. Warm Up
7

8. 8
ISO
International Organization for
Standardization (Pertubuhan
Antarabangsa untuk
Standardisasi)
Made up of over 100 National
standard Bodies (Terdiri daripada
lebih 100 Badan Standard
Kebangsaan)
Almost 20 000 standards in the
ISO portfolio (Hampir 20 000
piawaian dalam portfolio ISO)
All standards are based on International
Consensus (Semua piawaian adalah
berdasarkan Konsensus Antarabangsa)
ISO standards are usually developed by
its Technical Committee (‘TS’s) and Sub-
committee (‘SC’s) Semua piawaian
adalah berdasarkan Konsensus
Antarabangsa

9. 9
ISO 14000
ISO 14000 series of standards provides specifications and guidelines for
various environmental management disciplines, including environmental
management system (EMS), environmental performance, environmental
auditing, environmental labeling and life cycle assessments.
The most popular of the ISO 14000 series of standards is ISO 14001:
Environmental Management Systems - Specification with Guidance for
Use.

10. 10
EMS = Environmental Management Systems
EA = Environmental auditing
EL = Environmental Labelling
LCA = Life Cycle Assessment
ISO 14000
EMS- General Guidelines on Principles, Systems and Supporting Techniques
ISO 14001
EMS- Specification with Guidance for Use
ISO 14004
EMS - General Guidelines on Systems, Principles and Supporting Techniques

11. 11
Con’t
ISO 14010
EA- General Principles of Environmental Auditing
ISO 14011
EA- Auditing of Environmental Management Systems
ISO 14012
EA- Qualification Criteria for Environmental Auditors
ISO 14013
Management of Environmental Audit Programs
ISO 14014
Initial Reviews
ISO 14015
Environmental Site Assessments
ISO 14020
EL- Basic Principles of Environmental Labeling

12. 12
Con’t
ISO 14021
EL- Self Declaration- Environmental Claims- Terms and Definitions
ISO 14022
EL- Symbols
ISO 14023
EL- Testing and Verification Methodologies
ISO 14024
EL- Practitioner Programs- Guiding principles, practices and certification
procedures of multiple criteria (type1)
ISO 14031
Environmental Performance Evaluation

13. 13
Con’t
ISO 14040
LCA- General Principles and Practices
ISO 14041
LCA- Goal and Definition/Scope and Inventory Assessment
ISO 14042
LCA- Impact Assessment
ISO 14043
LCA- Improvement Assessment
ISO 14050
Terms and Definitions
ISO 14060
Guide for the Inclusion of Environmental Aspects in Product Standards

14. 14
Benefits of ISO Standards
• ISO ensure that products and services are safe, reliable and
good quality
• ISO akan memastikan bahawa produk dan perkhidmatan adalah selamat,
boleh dipercayai dan berkualiti
• For business, they are strategic tools that reduce cost by
minimizing waste and errors and increase productivity
• Untuk perniagaan,ini adalah alat strategik yang mengurangkan kos
dengan meminimumkan pembaziran dan ralat serta meningkatkan
produktiviti

15. 15
Benefits of ISO Standards
They help companies to access new market, level the
playing field for developing countries and facilities free
and fair global trade
Membantu Syarikat untuk mengakses pasaran baharu, menyamakan
kedudukan untuk negara membangun dan kemudahan perdagangan
global yang bebas dan adil

16. 16
Environmental Management System (ISO 14001)
 Environmental Management System (EMS) is part of the management
system used to manage environmental aspects fulfill compliance
obligations and address risks and opportunities
Sistem Pengurusan Alam Sekitar (EMS) adalah sebahagian daripada
sistem pengurusan yang digunakan untuk mengurus aspek alam sekitar
memenuhi kewajipan pematuhan dan menangani risiko dan peluang
 ISO 14001 is a standards sets out the requirements for a EMS
ISO 14001 ialah piawaian yang menetapkan keperluan untuk EMS

17. 17
Environmental Management System (ISO 14001)
 A new (3rd
) version of the standard, ISO 14001:2015, has
launched, replacing the previous (2nd
)version ISO
14001:2004, 1ST
version ISO 14001: 1996
Versi standard (ke-3) baharu, ISO 14001:2015, telah
dilancarkan, menggantikan versi sebelumnya (ke-2) ISO
14001:2004, versi pertama ISO 14001: 1996

18. 18
Benefits of
EMS
Reduce
liability and
risk
Facilitate
better
business
processes
Reduce
waste and
energy use
Gain
recognition
Enhance
reputation-
corporate
social
responsibility
Improve
legal
compliance

19. 19

20. What is ISO 14001?
• It is an EMS that uses a continual improvement approach in
achieving and demonstrating sound environmental performance
• Ia adalah EMS yang menggunakan pendekatan
penambahbaikan berterusan dalam mencapai dan menunjukkan
prestasi alam sekitar yang baik
• The goal is for organizations to control the impacts that their
activities, products and services have on the environment
• Matlamatnya adalah untuk organisasi mengawal kesan aktiviti,
produk dan perkhidmatan mereka terhadap alam sekitar
20

21. • ISO 14000 is the standard and ISO 14001 is the
document containing the requirements
• ISO 14000 ialah standard dan ISO 14001 ialah
dokumen yang mengandungi keperluan
21

22. 22
Why become ISO 14001 registered?
• Organization are becoming increasingly concerned in achieving &
demonstrating sound environmental performance, often delivering
cost savings
• Organisasi menjadi semakin prihatin dalam mencapai & menunjukkan
prestasi alam sekitar yang baik, selalunya memberikan penjimatan
kos
• Marketing Tool: Show customers, shareholders, vendors etc. that you
are a “Good Corporate Citizen”
• Alat Pemasaran: Tunjukkan kepada pelanggan, pemegang saham,
vendor dsb. bahawa anda adalah "Warganegara Korporat yang Baik"

23. 23
Cont.
“It is Everyone’s Job to Protect the Environment”
“Protect the land, the air and the water by
preventing or reducing pollution”
“Adalah Tugas Setiap Orang untuk Melindungi Alam Sekitar”
“Lindungi tanah, udara dan air dengan mencegah atau mengurangkan
pencemaran”

24. 24
Key Changes in ISO 14001:2015
 High Level Structure
 Context of the organization
 Interested parties
 Leadership and Commitment – Top Management must
demonstrate its commitment
 Risk assessment Focus
 Life Cycle Perspective
 Documented information

25. 25
ISO 14001:2015
Subsequent slides are seven of the
emerging changes which are in direct
result of the scope of the revision

26. Seven Main Changes - Overview
Leadership
• To ensure the success of the system, a new clause has been
added that assigns specific responsibilities to those in leadership
roles as a way of promoting environmental management within the
organization
• Untuk memastikan kejayaan sistem, klausa baharu telah
ditambah yang memberikan tanggungjawab khusus kepada
mereka yang memegang jawatan kepimpinan sebagai satu
cara untuk mempromosikan pengurusan alam
sekitar dalam organisasi
26

27. Seven Main Changes - Overview
Protecting the environment
• The expectation to commit to protective initiatives in order to protect the
environment has been expanded. The revised does not define ‘protect the
environment’ but notes it can include sustainable resource use, climate
change mitigation and adaptation, protection of biodiversity and
ecosystems
Jangkaan untuk komited terhadap inisiatif perlindungan bagi melindungi
alam sekitar telah diperluaskan. Semakan tidak mentakrifkan 'melindungi
alam sekitar' tetapi menyatakan ia boleh merangkumi penggunaan sumber
yang mampan, pengurangan dan penyesuaian perubahan iklim,
perlindungan kepelbagaian biologi dan ekosistem. 27

28. 28
Seven Main Changes - Overview
Environmental performance
• there’s a shift in emphasis emerging from improving the management
system to improve environmental performance. Consistent with an
organization’s policy commitments it would, as applicable, reduce
emissions, effluents and waste to levels set by the company
• terdapat peralihan dalam penekanan yang muncul daripada
menambah baik sistem pengurusan untuk meningkatkan
prestasi alam sekitar. Selaras dengan komitmen dasar organisasi
mengikut mana yang berkenaan, mengurangkan pelepasan,
efluen dan sisa ke tahap yang ditetapkan oleh syarikat

29. Seven Main Changes - Overview
Lifecycle thinking
• In addition to the current requirement to manage environmental aspects
associated with procured goods and service, organizations will also need
to extend their control and influence to the environmental impacts
associated with product use and end-of-life treatment or disposal.
However, this does not imply a requirement to do a life cycle assessment
• Sebagai tambahan kepada keperluan semasa untuk mengurus aspek
alam sekitar yang berkaitan dengan barangan dan perkhidmatan yang
diperolehi, organisasi juga perlu meluaskan kawalan dan pengaruh
mereka kepada kesan alam sekitar yang berkaitan dengan penggunaan
produk dan rawatan atau pelupusan akhir hayat. Walaubagaimanapun, ini
tidak mewajibkan keperluan untuk melakukan penilaian kitaran hayat
29

30. Seven Main Changes - Overview
Communication
• The development of a communications strategy, with equal emphasis on
external and internal communication, has been added. It includes
requirements on the environmental of information communicated and how
to make suggestions about improving the environmental management
system by people working for, or on behalf of the organization
• Strategi komunikasi, dengan penekanan yang sama pada komunikasi
luaran dan dalaman, telah ditambah. Ia termasuk keperluan tentang
persekitaran maklumat yang disampaikan dan cara membuat cadangan
tentang penambahbaikan sistem pengurusan alam sekitar oleh orang
yang bekerja atau bagi pihak organisasi
30

31. Seven Main Changes - Overview
Documentation
• Reflecting on the evolution of computer and cloud-based system for
running management system, the revision has incorporated the term
‘documented information’ instead of ‘documents’ and ‘record’. In order to
align with ISO 9001. Organizations will retain flexibility in determining
when ‘procedures’ are needed to ensure effective process.
• Menggambarkan evolusi komputer dan sistem berasaskan awan untuk
menjalankan sistem pengurusan, semakan telah memasukkan istilah
'maklumat yang didokumenkan' dan bukannya 'dokumen' dan
'rekod’.Untuk menyelaraskan dengan ISO 9001. Organisasi akan
mengekalkan fleksibiliti dalam menentukan bila 'prosedur' diperlukan
untuk memastikan proses yang berkesan. 31

32. Seven Main Changes - Overview
Strategic environmental management
• There’s been an increased prominence of environmental management within
an organization’s strategic planning processes. A requirement to understand
companies’ context has been incorporated in order to identify and leverage
environmentally- related organization risks, with a particular focus on issue
related to the needs and expectations of interested parties (including
regulatory requirements)
• Terdapat peningkatan dalam pengurusan alam sekitar dalam proses
perancangan strategik organisasi. Keperluan untuk memahami konteks
syarikat telah diperbadankan untuk mengenal pasti dan memanfaatkan risiko
organisasi yang berkaitan dengan alam sekitar, dengan tumpuan khusus pada
isu yang berkaitan dengan keperluan dan jangkaan pihak yang berminat
(termasuk keperluan kawal selia) 32

33. Seven Main Changes - Overview
Strategic environmental management
• This will also include local, regional or global environment conditions
that can effect or be affected by the organization. Once identified as
critical, actions to mitigate adverse risk or exploit beneficial
opportunities will be integrated into the operational planning of the
environmental management
• Ini juga termasuk keadaan persekitaran tempatan, serantau atau
global yang boleh memberi kesan atau terjejas oleh organisasi.
Setelah dikenal pasti sebagai kritikal, tindakan untuk mengurangkan
risiko buruk atau mengeksploitasi peluang berfaedah akan
disepadukan ke dalam perancangan operasi pengurusan alam sekitar.
33

34. High Level Structure
1. Scope
2. Normative references
3. Terms and definitions
3.1 Terms related to organization
and leadership
3.2 Terms related to planning
3.3 Terms related to support and
operation
3.4 Terms related to performance
evaluation and improvement
4. Context of the organization
4.1 Understanding the
organization and its context
4.2 Understanding the needs nd
expectations of interested parties
4.3 Determining the scope of the
environmental management
system
4.4 Environmental management
system
Black: core MS requirement Red: New MS requirement Green: ISO 14001 specific
34

35. High Level Structure
5. Leadership
5.1 Leadership and commitment
5.2 Environment policy
5.3 Organizational roles,
responsibilities and authorities
6. Planning
6.1 Actions to address risks and
opportunities
6.1.1 General
6.1.2 Environmental aspects
6.1.3 Compliance obligations
6.1.4 Planning action
Black: core MS requirement Red: New MS requirement Green: ISO 14001 specific
35

36. 36
High Level Structure
6.2 Environmental objectives
and planning to achieve them
6.2.1 Environmental objectives
6.2.2 Planning actions to
achieve environmental
objectives
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.4.1 General
7.4.2 Internal Communication
7.4.3 External communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented
information
Black: core MS requirement Red: New MS requirement Green: ISO 14001 specific

37. 37
High Level Structure
8. Operation
8.1 Operational planning and
control
8.2 Emergency preparedness and
response
9. Performance evaluation
9.1 Monitoring, measurement,
analysis and evaluation
9.1.1 General
9.1.2 Evaluation of compliance
9.2 Internal audit
9.2.1 General
9.2.2 Internal audit programme
Management review
10. Improvement
10.1 General
10.2 Nonconformity and
corrective action
10.3 Continual improvement
Black: core MS requirement Red: New MS requirement Green: ISO 14001 specific

38. 38
ISO 14001 : 2015

39. 39
Key Changes in ISO 14001:2015
 High Level Structure
 Context of the organization
 Interested parties
 Leadership and Commitment – Top Management must demonstrate its
commitment
 Risk assessment Focus: Risk based thinking enables an organization to
determine the factors that could cause its process and its management
system to deviate from the planned results, to put in place preventive
controls to minimize negative effects and to make maximum use of
opportunities as they arise
 Life Cycle Perspective
 Documented information

40. 40
Applying Annex SL to ISO 14001: 2015
• The objective is to develop the revised ISO 14001 standard using the
new structure as the foundation
• Objektifnya adalah untuk membangunkan piawaian ISO 14001 yang
disemak menggunakan struktur baharu sebagai asas
• The proposed ISO 14001 adopt the structure, text, terms and
definitions contained within on Annex SL, albeit with some very minor
editorial variations.
• ISO 14001 yang dicadangkan mengguna pakai struktur, teks, istilah
dan definisi yang terkandung dalam Lampiran SL, walaupun dengan
beberapa variasi editorial yang sangat kecil.

41. 41
Terms and Definitions
• “documented information” refer to “record”
• “context of the organization” refers to the
organizational environment which include
business environment, internal factors such as
organizational culture and external factors such
as socio-economic conditions under which it
operates.

42. 42
ISO 14001:2015 vs ISO 14001:2004
ISO 14001:2015
4. Context of the organization
• Understanding the
organization and its context
(4.1) New
• Needs and requirements
(4.2) New
• Scope (4.3)
• EMS (4.4)
ISO 14001: 2004
Nil
Nil
Clause 4.1 General
Requirements

43. 43
New clause: Understanding the organization and its context (4.1)
• The intent of Clause 4.1 is to ensure that the organization has a
high –level, conceptual understanding of the important issues
that can affect, either positively or negatively, its ability to achieve
the intended outcomes of its Environment Management System
(EMS)
• Tujuan Klausa 4.1 adalah untuk memastikan bahawa organisasi mempunyai
pemahaman konseptual tahap tinggi tentang isu-isu penting yang boleh
menjejaskan, sama ada secara positif atau negatif, keupayaannya untuk
mencapai hasil yang diharapkan Sistem Pengurusan Persekitaran
(EMS)nya.

44. 44
4.1 Understanding the organization and its context
ISO 14001:2015 requires organizations to identify,
monitor and review internal and external issues that
are relevant to its purpose and strategic direction, and
that have the ability to impact the environmental
management system’s intended results
ISO 14001:2015 memerlukan organisasi untuk mengenal pasti, memantau
dan menyemak isu dalaman dan luaran yang berkaitan dengan tujuan dan
hala tuju strategiknya, dan yang mempunyai keupayaan untuk memberi
kesan kepada hasil yang diharapkan oleh sistem pengurusan alam sekitar.

45. 45
4.1 Understanding the organization and its context
• This is the first of two new clauses introduced into ISO
14001:2015 relating to “Context”
• Ini adalah yang pertama daripada dua klausa baharu yang
diperkenalkan ke dalam ISO 14001:2015 yang berkaitan
dengan "Konteks"
• Evidence needs to be obtained to provide assurance that
organization are reviewing internal and external issues at
periodic intervals
• Bukti perlu diperoleh untuk memberi jaminan bahawa
organisasi menyemak isu dalaman dan luaran secara berkala

46. 46
4.1 Understanding the organization and its context
a) External cultural, social, political, legal, regulatory, financial, technological, economic,
natural and competitive issues, whether international, national, regional or local
b) Isu budaya luar, sosial, politik, perundangan, kawal selia, kewangan,teknologi,
ekonomi, semula jadi dan persaingan, sama ada antarabangsa, kebangsaan, serantau
atau tempatan
b) Internal characteristics or conditions of the organization, such as its activities,
products and services, strategic direction, culture and capabilities (people,
knowledge, processes, systems
b) Ciri atau keadaan dalaman organisasi seprti aktiviti, produk dan perkhidmatannya,
hala tuju strategik, budaya dan keupayaan (orang, pengetahuan, proses, sistem

47. 4.1 Understanding the organization and its context
In addition to the core Annex SL text, ISO dis 14001 adds a requirement that the
organization shall additionally consider
Sebagai tambahan kepada teks Annex SL teras, ISO dis 14001 menambah keperluan
yang perlu dipertimbangkan oleh organisasi.
c) Environment conditions that may impact the organization. For example: climate
change, storms and floods, air environmental, water environmental, land use, existing
contamination, natural resource availability, biodiversity etc
c) Keadaan persekitaran yang boleh memberi kesan kepada organisasi. Contohnya:
perubahan iklim, ribut dan banjir, persekitaran udara, alam sekitar air, penggunaan
tanah, pencemaran sedia ada, ketersediaan sumber semula jadi, biodiversiti dsb.
47

48. New clause: Understanding the needs and expectations of
interested parties (4.2)
• The organization is required to determined “the relevant requirements”
of relevant interested parties”
• Organisasi dikehendaki menentukan "keperluan yang relevan" pihak
berkepentingan yang berkaitan“
• Once determined, the organization must then monitor and review the
information it holds about these parties and their requirements
• Setelah ditentukan, organisasi mesti memantau dan menyemak
maklumat yang dipegangnya tentang pihak-pihak ini dan keperluan
mereka
48

49. 4.2 Understanding the needs and expectations of interested
parties
• “Relevant interested parties” are groups or individual who have
the ability to impact (or potentially impact) the organization’s
ability to supply consistently products and services that meet
customer and applicable statutory and regulatory requirements
• "Pihak berkepentingan yang berkaitan" ialah kumpulan atau
individu yang mempunyai keupayaan untuk memberi kesan (atau
berpotensi memberi kesan) keupayaan organisasi untuk
membekalkan produk dan perkhidmatan secara konsisten yang
memenuhi keperluan pelanggan dan undang-undang serta
peraturan yang berkenaan 49

50. 50
4.2 Understanding the needs and expectations of interested
parties
• Customers, shareholders, board members and competitors
would all fit into this classification. Each organization will have
its own set of relevant interested parties and this set will
change over time.
• Pelanggan, pemegang saham, ahli lembaga pengarah dan
pesaing semuanya akan sesuai dengan klasifikasi ini. Setiap
organisasi akan mempunyai set pihak berkepentingan sendiri
yang berkaitan dan set ini akan berubah dari semasa ke
semasa.

51. 51
4.2 Understanding the needs and expectations of interested
parties
• Auditors will need to ensure that the organization has been
through a process initially to identify these groups and then to
identify their requirements that are relevant to the organization’s
environmental management system (QMS)
• Juruaudit perlu memastikan bahawa organisasi telah melalui
proses pada mulanya untuk mengenal pasti kumpulan ini dan
kemudian untuk mengenal pasti keperluan mereka yang
berkaitan dengan sistem pengurusan alam sekitar (QMS)
organisasi.

52. 52
4.2 Understanding the needs and expectations of interested
parties
• Auditors will also need to ensure that this process is
revisited periodically because the relevant requirements
of relevant interested parties may change over time
• Juruaudit juga perlu memastikan bahawa proses ini
dikaji semula secara berkala kerana keperluan
berkaitan pihak berkepentingan yang berkaitan
mungkin berubah dari semasa ke semasa.

53. 53
4.2 Understanding the needs and expectations of interested
parties
• ISO 14001 coins the term “compliance obligations”. These include:
• ISO 14001 mencipta istilah "kewajipan pematuhan". Ini termasuk:
 All relevant legal requirements
 Semua keperluan undang-undang yang berkaitan
 All requirements imposed by upper levels in the organization (for
example corporate requirements)
 Semua keperluan yang dikenakan oleh peringkat atasan dalam
organisasi (contohnya keperluan korporat)

54. 54
4.2 Understanding the needs and expectations of interested
parties
• ISO 14001 coins the term “compliance obligations”. These include: ISO 14001
mencipta istilah "kewajipan pematuhan". Ini termasuk:
 All relevant of relevant interested parties that the organization decided to comply
with
 Semua pihak berkepentingan yang berkaitan yang memutuskan apa yang patut
dipatuhi oleh organisasi
The third bullet is very important as it clarifies that the organization has the right to
choose which relevant requirements of relevant interested parties it will comply with
Ketiga adalah sangat penting kerana ia menjelaskan bahawa organisasi mempunyai
hak untuk memilih keperluan relevan pihak berkepentingan yang akan dipatuhi.

55. 55
4.3 Determining the scope of the environmental management
system
• The scope of a environmental management system sets its
boundaries, identifying what the requirements of the environmental
management system are applicable to and to what they are not
• Skop sistem pengurusan alam sekitar menetapkan sempadannya,
mengenal pasti keperluan sistem pengurusan alam sekitar yang
boleh digunakan dan apa yang tidak
• The scope of the environmental management system is defined by
the organization
• Skop sistem pengurusan alam sekitar ditentukan oleh organisasi

56. 56
4.3 Determining the scope of the environmental management system
• Issues to be considered by the organization when defining the scope Isu
yang perlu dipertimbangkan oleh organisasi semasa menentukan skop
a) Organizational units, functions and physical boundaries
b) Unit organisasi, fungsi dan sempadan fizikal
b) Its activities products and services
b) Produk dan perkhidmatan aktivitinya
c) Its ability and authority to exercise control and influence
c) Keupayaan dan kuasanya untuk menjalankan kawalan dan pengaruh

57. 57
4.3 Determining the scope of the environmental management
system
• The scope must be made available and be maintained as documented
information
• Skop mesti disediakan dan dikekalkan sebagai maklumat yang
didokumenkan
• Auditors will need to verify that the organization’s scope exits as documented
information. They must gather evidence that it has been produced in
consideration of the organization’s context and products and services.
• Juruaudit perlu mengesahkan bahawa skop organisasi keluar sebagai
maklumat yang didokumenkan. Mereka mesti mengumpulkan bukti bahawa
ia telah dihasilkan dengan mengambil kira konteks organisasi serta produk
dan perkhidmatan.

58. 58
EMS (4.4)
• To the Annex SL text, ISO 14001 adds a reminder that the main
purpose of the EMS is to enhance environmental performance
• Pada teks Lampiran SL, ISO 14001 menambah peringatan bahawa
tujuan utama EMS adalah untuk meningkatkan prestasi alam sekitar
• It also requires the organization to consider the context (determined
in 4.1) when establishing and maintaining the EMS
• Ia juga memerlukan organisasi untuk mempertimbangkan konteks
(ditentukan dalam 4.1) apabila menubuhkan dan mengekalkan EMS

59. ISO 14001: 2015 vs ISO 14001:2004
ISO 14001:2015
5. Leadership
• Leadership &
commitment (5.1)
• Environmental Policy
(5.2)
• Roles, responsibility and
authority (5.3)
ISO 14001:2004
NIL
4.2 Environmental policy
4.4.1 Resources, Roles,
Responsibility & Authority
59

60. 60
New clause: Leadership and commitment (5.1)
• To the Annex SL text, ISO DIS 14001 adds another and very
important, way that top management has to demonstrate its
leadership and commitment, namely by taking accountability
(new terms in ISO 14001) for the effectiveness of the EMS
• Pada teks Lampiran SL, ISO DIS 14001 menambah satu lagi
dan sangat penting, cara pengurusan atasan perlu
menunjukkan kepimpinan dan komitmennya, iaitu dengan
mengambil akauntabiliti (istilah baharu dalam ISO 14001)
untuk keberkesanan EMS.

61. 61
5.1 Leadership and commitment
• This starts with their taking accountability for the effectiveness of their
organization’s environmental management system
• Ini bermula dengan mengambil tanggungjawab mereka untuk
keberkesanan sistem pengurusan alam sekitar organisasi mereka
• They must ensure that their organization’s environmental policy and
environmental objectives are consistent with the organization’s overall
strategic direction and the context in which the organization is operating
• Mereka mesti memastikan bahawa dasar alam sekitar dan objektif alam
sekitar organisasi mereka konsisten dengan hala tuju strategik
keseluruhan organisasi dan konteks di mana organisasi beroperasi.

62. 62
5.1 Leadership and commitment
• In addition, top management must ensure that the environmental policy is
communicated, understood and applied across the organization
• Di samping itu, pengurusan atasan mesti memastikan bahawa dasar alam
sekitar disampaikan, difahami dan digunakan di seluruh organisasi
• They must promote awareness and the adoption of the “process approach”
and must make sure that the resources required for the effective operation
of the environmental management system are made available
• Mereka mesti menggalakkan kesedaran dan menerima pakai "pendekatan
proses" dan mesti memastikan bahawa sumber yang diperlukan untuk
operasi berkesan sistem pengurusan alam sekitar disediakan.

63. 63
5.1 Leadership and commitment
• Top management must stress the importance of
effective environmental management and of
conforming to the requirements of the environmental
management system
• Pengurusan atasan mesti menekankan kepentingan
pengurusan alam sekitar yang berkesan dan
mematuhi keperluan sistem pengurusan alam sekitar

64. 64
5.1 Leadership and commitment
• They must make sure that the environmental management system is
achieving the results intended and must lead people to contribute to
the effective operation of the system. They must drive continual
improvement and innovation, and develop leadership in their
managers.
• Mereka mesti memastikan bahawa sistem pengurusan alam sekitar
mencapai keputusan yang diharapkan dan mesti membawa orang
ramai untuk menyumbang kepada operasi sistem yang berkesan.
Mereka mesti memacu peningkatan dan inovasi yang berterusan,
dan membangunkan kepimpinan dalam pengurus mereka.

65. 65
5.1 Leadership and commitment
• Auditors must seek evidence that top management has a “hands-on”
approach to the management of their environmental management
system
• Juruaudit mesti mendapatkan bukti bahawa pengurusan atasan
mempunyai pendekatan "hands-on" terhadap pengurusan sistem
pengurusan alam sekitar mereka
• Auditors must understand which ISO 14001:2015 requirements top
management can delegate and which they cannot.
• Juruaudit mesti memahami keperluan ISO 14001:2015 yang boleh
diwakilkan oleh pengurusan atasan dan yang tidak boleh diwakilkan.

66. 66
5.2 Environmental policy
• Formerly 4.2 (ISO 14001:2004)
• To the Annex SL text, ISO 14001 adds a third commitment
that needs to be included in the policy : to protect the
environment, including prevention of pollution (new)
• Pada teks Lampiran SL, ISO 14001 menambah komitmen
ketiga yang perlu disertakan dalam dasar: untuk melindungi
alam sekitar, termasuk pencegahan pencemaran (baru)

67. 67
5.2 Environmental policy
• Appropriate to the nature, scale and env impact of organization
• Sesuai dengan sifat, skala dan kesan persekitaran organisasi
• Commitment to:
a) To protect the environment, including prevention of pollution (new)
a) Untuk melindungi alam sekitar, termasuk pencegahan pencemaran (Baru)
b) Continual improvement
b) Penambahbaikan berterusan
c) Compliance to applicable environmental laws legislation
c) Pematuhan kepada perundangan undang-undang alam sekitar yang terpakai

68. 68
5.2 Environmental policy
• Authorized by top management -> approved by Top
Management
• Dibenarkan oleh pengurusan atasan
• Available to the public -> brochure, website, pamphlet, profile
• Tersedia untuk umum
• Review periodically -> via Management Review
• Semak secara berkala

69. 69
5.2 Environmental policy
• The policy must now provide a framework for the setting and reviewing of EMS
objectives
• Polisi kini mesti menyediakan rangka kerja untuk penetapan dan semakan objektif
EMS
• ISO 14001: 2015 requires to the policy to be maintained as documented
information
• ISO 14001: 2015 memerlukan polisi untuk dikekalkan sebagai maklumat yang
didokumenkan
• Note that the policy now has to be communicated not only to employees, but also
to “all persons working under the control of the organization”
• Ambil perhatian bahawa dasar itu kini perlu dimaklumkan bukan sahaja kepada
pekerja, tetapi juga kepada "semua orang yang bekerja di bawah kawalan
organisasi"

70. 5.3 Roles and Responsibilities
• Formerly 4.4.1 Resources, Roles, Responsibility & Authority (ISO 14001:2004)
• Dahulu 4.4.1 Sumber, Peranan, Tanggungjawab & Kuasa (ISO 14001:2004)
• Specifically, they need to assign responsibility and authority for ensuring that:
• Secara khusus, mereka perlu memberikan tanggungjawab dan kuasa untuk
memastikan bahawa:
 The requirement set out in ISO 14001:2015 are met
 Keperluan yang ditetapkan dalam ISO 14001:2015 dipenuhi
 Quality management system processes are delivering their intended outcomes
 Proses sistem pengurusan kualiti menyampaikan hasil yang diharapkan 70

71. 5.3 Roles and responsibilities
• Specifically, they need to assign responsibility and authority for ensuring that:
• Secara khusus, mereka perlu memberikan tanggungjawab dan kuasa untuk
memastikan bahawa:
 Reporting on the operation of the EMS and identifying and opportunities for
improvement is taking place
 Membuat laporan mengenai operasi EMS dan mengenal pasti
sebarang peluang untuk penambahbaikan yang boleh dibuat
 Whenever changes to the EMS are planned and implemented, the integrity of the
system is maintained
 Setiap kali perubahan kepada EMS dirancang dan dilaksanakan, integriti sistem
harus dikekalkan
71

72. 5.3 Roles and responsibilities
• ISO 14001:2015 requires that not only are responsibilities
and authorities assigned, but that they are also
communicated and understood within the organization
• ISO 14001:2015 memerlukan bukan sahaja
tanggungjawab dan authority yang diberikan, tetapi ia juga
dikomunikasikan dan difahami dalam organisasi
• The role of Management Representative has disappeared
• Peranan Wakil Pengurusan telah hilang
72

73. 73
5.3 Roles and responsibilities
• Duties assigned to the Management Represntative in ISO
14001:2004, including ensuring EMS processes are established
and maintained, the reporting of EMS performance and promotion
of customer requirements across the organization, can now be
assigned to any role or split across several roles
• Tugas yang diberikan kepada Perwakilan Pengurusan dalam ISO
14001:2004, termasuk memastikan proses EMS diwujudkan dan
diselenggara, pelaporan prestasi EMS dan promosi keperluan
pelanggan di seluruh organisasi, kini boleh diberikan kepada
mana-mana peranan atau dibahagikan kepada beberapa peranan

74. 74
5.3 Roles and responsibilties
• There is a new requirement for top management
to ensure that someone is tasked with preserving
the integrity of the EMS while it is in the process
of revision
• Terdapat keperluan baharu untuk pengurusan
atasan untuk memastikan seseorang ditugaskan
untuk memelihara integriti EMS semasa ia dalam
proses semakan.

75. 75
ISO 14001:2015 VS ISO 14001:2004
ISO 14001:2015
6 Planning
• Actions to address risks &
opportunities (6.1.1 General),
(6.1.2 Aspect) (6.1.3
Compliance Obligation)
(6.1.4 Threat) (6.1.5 Action)
• Objectives (6.2)
ISO 14001:2004
4.3.1 Aspect Impact
4.3.2 Legal & other
requirements
4.3.3 Objectives & Target &
Programs

76. 76
New Clause : Actions to address threats and opportunities (6.1)
6.1.1 General requirements
• Sub-clause 6.1.1 is a new requirement- organizations are required to
consider their context when planning for their EMS
• Subfasal 6.1.1 ialah keperluan baharu- organisasi dikehendaki
mempertimbangkan konteks mereka semasa merancang untuk EMS mereka
• This means thinking about the internal and external issues they face and the
relevant requirements of their relevant interested parties, and how this may
impact on their EMS design
• Ini bermakna memikirkan isu dalaman dan luaran yang mereka hadapi dan
keperluan relevan pihak berkepentingan mereka, dan bagaimana ini boleh
memberi kesan kepada reka bentuk EMS mereka

77. 77
6.1 Action to address risk
6.1.1 General requirement
• This sub-clause introduces a new requirement for organization to
determine those risks and opportunities that have the potential to
impact the operation and performance of their quality
management system, both positively and negatively
• Subfasal ini memperkenalkan keperluan baharu bagi organisasi
untuk menentukan risiko dan peluang yang berpotensi untuk
memberi kesan kepada operasi dan prestasi sistem pengurusan
kualiti mereka, secara positif dan negatif.

78. 78
6.1 Actions to address risks and opportunities
Requirements relating to the identification of significant aspects to be
contained within 6.1.2 Keperluan berkaitan dengan pengenalpastian aspek
penting yang perlu terkandung dalam 6.1.2
• Identify environmental aspects, normal, abnormal and emergencies
conditions, legal and other requirements, interested parties, past, current
and planned activities, positive and negative impacts Kenal pasti aspek
alam sekitar, keadaan biasa, tidak normal dan kecemasan, keperluan
undang-undang dan lain-lain, pihak yang berkepentingan, aktiviti lepas,
semasa dan terancang, impak positif dan negatif

79. 79
6.1 Actions to address risks and opportnities
Requirements relating to the identification of significant aspects to be
contained within 6.1.2 / Keperluan berkaitan dengan pengenalpastian aspek
penting yang perlu terkandung dalam 6.1.2
• Determine significant impacts / Tentukan impak yang ketara
• Evaluate, list, priorities / Nilai, senaraikan, keutamaan
Keep information current / Pastikan maklumat terkini
• Process change, new products to be considered / Perubahan proses,
produk baru perlu dipertimbangkan

80. 80
6.1 Actions to address risks and opportunities
Requirements relating to the identification of compliance obligations to be contained
within 6.1.3
Keperluan yang berkaitan dengan pengenalpastian kewajipan pematuhan yang perlu
terkandung dalam 6.1.3
• Identify applicable legislation and other requirements (register of legislation)
• Kenal pasti perundangan yang terpakai dan keperluan lain (daftar perundangan)
• Access to legal and other requirements
• Akses kepada keperluan undang-undang dan keperluan lain

81. 81
Cont.
• Determine how these requirements related to aspect Tentukan bagaimana
keperluan ini berkaitan dengan aspek
• Consider these requirements while establishing, implementing and maintaining the
Ems Pertimbangkan keperluan ini semasa mewujudkan, melaksanakan dan
mengekalkan EMS

82. 82
6.1 Actions to address risks and opportunities
Requirements relating to the identification of compliance obligations to contained within
6.1.3
Keperluan yang berkaitan dengan pengenalpastian kewajipan pematuhan yang terkandung
dalam 6.1.3
Examples:
• Local Environmental legislation – licenses, permits/ Perundangan Alam Sekitar
Tempatan
• International agreements / Perjanjian antarabangsa
• Industry codes of practices / Kod amalan industri
• Corporate policies or guidelines / Polisi atau garis panduan korporat
• Customer specific requirements / Keperluan khusus pelanggan
• Emerging global trends / Trend global yang muncul

83. 83
6.1 Actions to address risk and opportunities
Requirements relating to risks associated with threat and
opportunities to be contained within 6.1.4 Keperluan yang berkaitan
dengan risiko yang berkaitan dengan ancaman dan peluang untuk
dibendung dalam 6.1.4
• Once the organization has identified the environmental risks and
opportunities it faces, it must then determined how it wished to
address these
• Sebaik sahaja organisasi telah mengenal pasti risiko dan peluang
alam sekitar yang dihadapinya, ia kemudiannya mesti menentukan
bagaimana ia ingin menanganinya

84. 84
Cont.
• While no specific risk management methodology is prescribed, risk
management as an activity must now be carried out
• Walaupun tiada metodologi pengurusan risiko khusus ditetapkan,
pengurusan risiko sebagai aktiviti kini mesti dijalankan

85. 85
6.1 Action to address risks and opportunities
Requirement related to planning to take action to be contained within 6.1.5 Keperluan berkaitan
perancangan untuk mengambil tindakan perlu terkandung dalam 6.1.5
• Take action to address significant environmental aspects (6.1.2)
• Mengambil tindakan untuk menangani aspek persekitaran yang penting (6.1.2)
• Take actions on compliance obligations (6.1.3)
• Mengambil tindakan ke atas kewajipan pematuhan (6.1.3)
• Take actions on environmental risks and opportunities (6.1.4)
• Mengambil tindakan ke atas risiko dan peluang alam sekitar (6.1.4)
• Establish EMS objectives (see 6.2)
• Wujudkan objektif EMS (lihat 6.2)

86. 86
6.1 Actions to address risks and opportunities
6.1.5
• Subsequently, organization needs to evaluate how effective the
action that they took was
• Seterusnya, organisasi perlu menilai sejauh mana keberkesanan
tindakan yang mereka ambil
• Organization are free to decide on the most appropriate risk
management method to use
• Organisasi bebas menentukan kaedah pengurusan risiko yang
paling sesuai untuk digunakan

87. 87
6.2 Objectives
• Formerly 4.3.1 Aspect Impact & 4.3.3 Objectives & Targets &
Programs (ISO 14001:2004) & 4.5.2 Evaluation of compliance
• Dahulu 4.3.1 Aspek Impak & 4.3.3 Objektif & Sasaran & Program
(ISO 14001:2004) & 4.5.2 Penilaian pematuhan
• When establishing objectives, the organization shall take into
account the significant aspects, the compliance obligations and the
threats and opportunities
• Apabila menetapkan objektif, organisasi hendaklah mengambil kira
aspek penting, kewajipan pematuhan dan ancaman dan peluang.

88. 88
Objectives (6.2)
• When defining how results will be evaluated, the
organization shall include indicators to monitor
progress towards achievement of objectives.
• Apabila menentukan bagaimana keputusan
akan dinilai, organisasi hendaklah memasukkan
penunjuk untuk memantau kemajuan ke arah
pencapaian objektif.

89. 89
6.2 Objectives
• When defining actions to achieve objectives, the
organization shall integrate those actions into the
organization’s significant aspects, the compliance
obligations and the threats and opportunities
• Apabila mentakrifkan tindakan untuk mencapai
objektif, organisasi hendaklah mengintegrasikan
tindakan tersebut ke dalam aspek penting organisasi,
kewajipan pematuhan dan ancaman dan peluang.

90. 90
6.2 Objectives
• Environmental objectives must be measurable, take into account
the significant aspects, the compliance obligations and the
threats and opportunities, and be monitored in order to
determines whether they are being met
• Objektif alam sekitar mesti boleh diukur, mengambil kira aspek
penting, kewajipan pematuhan dan ancaman dan peluang, dan
dipantau untuk menentukan sama ada ia dipenuhi
• They must also be communicated across the organization and
be updated as and when the need arises
• Mereka juga mesti dikomunikasikan di seluruh organisasi dan
dikemas kini apabila diperlukan

91. 91
6.2 Objectives
• It requires an organization to set environmental
objectives for relevant functions, levels and processes
within its EMS Ia memerlukan organisasi untuk
menetapkan objektif alam sekitar untuk fungsi, tahap dan
proses yang berkaitan dalam EMS
• It is for the organization itself to decide which functions,
levels and processes are relevant Organisasi sendiri
menentukan fungsi, tahap dan proses yang relevan

92. 92
ISO 14001:2015 VS ISO 14001:2004
ISO 14001:2015
7. Support
• Resources (7.1)
• Competence (7.2)
• Awareness (7.3)
• Communication (7.4)
• Documentation Information
(7.5)
ISO 14001:2004
4.4.1 Resources, Roles,
Responsibility & Authority
4.4.2 Competence, Training &
Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Document Control
4.5.4 Control of Records

93. 93
7.1 Resources
• The organization must determine the competency requirements for those
people performing work under its control
• Organisasi mesti menentukan keperluan kecekapan untuk mereka yang
melaksanakan kerja di bawah kawalannya
• Once these competency requirements have been determined, the
organization must then ensure that those people possess the necessary
competencies, either on the basis of their education, training or experience
• Apabila keperluan kompetensi ini telah ditentukan, organisasi kemudiannya
mesti memastikan bahawa orang tersebut memiliki kecekapan yang
diperlukan, sama ada berdasarkan pendidikan, latihan atau pengalaman
mereka.

94. 94
7.2 Competence
• The organization must be determine the competency requirements for those
people performing work under its control
• Organisasi mesti menentukan keperluan kecekapan untuk mereka yang
melaksanakan kerja di bawah kawalannya
• Once these competency requirements have been determined, the
organization must then ensure that those people possess the necessary
competencies, either on the basis of their education, training or experience
• Apabila keperluan kompetensi ini telah ditentukan, organisasi kemudiannya
mesti memastikan bahawa orang tersebut memiliki kecekapan yang
diperlukan, sama ada berdasarkan pendidikan, latihan atau pengalaman
mereka.

95. 95
7.2 Competence
• The organization is required to take action to acquire the necessary
competence. Actions taken need to be evaluated for effectiveness
• Organisasi dikehendaki mengambil tindakan untuk memperoleh kecekapan
yang diperlukan. Tindakan yang diambil perlu dinilai keberkesanannya
• If those people are found not to be competent, action must be taken to make
them competent or to gain the necessary competencies from other sources,
for example recruitment or use of external people
• Jika mereka didapati tidak cekap, tindakan mesti diambil untuk menjadikan
mereka cekap atau untuk mendapatkan kecekapan yang diperlukan
daripada sumber lain, contohnya pengambilan atau penggunaan orang luar.

96. 96
7.2 Competence
• As assessment needs to be subsequently undertaken to determine whether
this had been successful in raising competence to the requires level
• Oleh kerana penilaian perlu dilakukan seterusnya untuk menentukan sama
ada ini telah berjaya meningkatkan kecekapan ke tahap yang diperlukan
Note: clause 7.2 refers to “ People performing work under its control”. This
embraces contract and emergency people, as well as people performing
processes and functions that have been outsourced to external providers Nota:
klausa 7.2 merujuk kepada
"Orang yang melakukan kerja di bawah kawalannya". Ini merangkumi orang
kontrak dan kecemasan, serta orang yang melaksanakan proses dan fungsi
yang telah disumber luar kepada pembekal luar

97. 97
7.3 Awareness
• The requirements contained in the new clause 7.3 now apply to all
“persons doing work under the organization’s control”
• Keperluan yang terkandung dalam klausa baharu 7.3 kini terpakai
kepada semua "orang yang melakukan kerja di bawah kawalan
organisasi“
• This is more expensive then under ISO 14001:2004 where the
organization needed to ensure that “its personnel” were aware
• Ini lebih mahal daripada di bawah ISO 14001:2004 di mana organisasi
perlu memastikan bahawa "kakitangannya" mengetahui tentangnya

98. 98
7.3 Awareness
• Now, however, there are explicit requirements for people doing work under
the organization’s control to be aware of the organization’s environmental
policy, any environmental objectives that are relevant to them, how they
are contributing to the effectiveness of the EMS and what the implications
are of them not conforming to EMS requirements
• Kini, bagaimanapun, terdapat keperluan yang jelas untuk orang yang
melakukan kerja di bawah kawalan organisasi untuk mengetahui dasar
alam sekitar organisasi, sebarang objektif alam sekitar yang berkaitan
dengan mereka, bagaimana mereka menyumbang kepada keberkesanan
EMS dan apakah implikasinya. mereka tidak mematuhi keperluan EMS

99. 99
7.4 Communication
Clause 7.4.1 General
• Clause 7.4 :Communication”
encompasses all internal and
external communication relating to
an organization’s QMS
• Klausa 7.4 :Komunikasi”
merangkumi semua komunikasi
dalaman dan luaran yang
berkaitan dengan QMS organisasi

100. 100
7.4 Communication
Clause 7.4.1 General
• Each organization must determine those EMS-related matters on which it
wishes to communicate
• Setiap organisasi mesti menentukan perkara berkaitan EMS yang ingin
dikomunikasikan
• Once this has been done, consideration must then be given as to the timing
of such communications, their target audience and their method of delivery
• Setelah ini dilakukan, pertimbangan mesti diberikan mengenai masa
komunikasi tersebut, khalayak sasaran dan kaedah penyampaian mereka.

101. 101
7.4 Communication
Internal (7.4.2)
• With a requirement to encourage any person doing
work under the organization’s control to make his/her
voice heard in relation to improvement opportunities
• Dengan keperluan untuk menggalakkan mana-mana
orang yang melakukan kerja di bawah kawalan
organisasi untuk membuat suaranya didengari
berhubung dengan peluang penambahbaikan

102. 102
7.4 Communication
External (7.4.3)
• With a specific requirement to communicate
information of the environmental performance of
the organization
• Dengan keperluan khusus untuk menyampaikan
maklumat prestasi persekitaran organisasi

103. 103
7.4 Communication
• Auditors should ensure that
organization are identifying external
communication as well as internal
communication that need to take place
in respect of the operation of its EMS
• Juruaudit hendaklah memastikan
bahawa organisasi mengenal pasti
komunikasi luaran serta komunikasi
dalaman yang perlu dilakukan
berkenaan dengan operasi EMSnya.

104. 104
7.4 Communication
• They should also ensure that the organization
has determined what it needs to communicate,
when it will communicate, with whom it will
communicate and how it will communicate
• Mereka juga harus memastikan bahawa
organisasi telah menentukan apa yang perlu
dikomunikasikan, bila ia akan berkomunikasi,
dengan siapa ia akan berkomunikasi dan
bagaimana ia akan berkomunikasi.

105. 105
7.5 Document information
• Confirms that an organizations (record) is created or updated, the
organization must ensure that it is appropriately identified and
described (eg title, date, author, reference number) Mengesahkan
bahawa organisasi (rekod) dicipta atau dikemas kini, organisasi mesti
memastikan ia dikenal pasti dan diterangkan dengan sewajarnya (cth
tajuk, tarikh, pengarang, nombor rujukan)
• The organization must determine how it will distribute, access,
retrieve and use documented information Organisasi mesti
menentukan cara ia akan mengedar, mengakses, mendapatkan dan
menggunakan maklumat yang didokumenkan

106. 106
7.5 Document information
• It must be in an appropriate format (eg language, software version,
graphics) and on appropriate media (eg paper, electronic)
• Ia mestilah dalam format yang sesuai (cth bahasa, versi perisian,
grafik) dan pada media yang sesuai (cth kertas, elektronik)
• Documented information (record) must be reviewed and approved
for suitability and adequacy
• Maklumat yang didokumenkan (rekod) mesti disemak dan
diluluskan untuk kesesuaian dan kecukupan

107. 107
7.5 Document information
• The organization is required to control documented information in
order to ensure that it is available where needed and that it is suitable
for use
• Organisasi dikehendaki mengawal maklumat yang didokumenkan
untuk memastikan ia tersedia di mana diperlukan dan ia sesuai untuk
digunakan
• It must also be adequately protected against improper use, loss of
integrity and loss of confidentiality
• Ia juga mesti dilindungi secukupnya daripada penggunaan yang tidak
wajar, kehilangan integriti dan kehilangan kerahsiaan

108. 108
7.5 Document information
• Quality professional should note that while the requirement for
a documented procedure setting out how document are to be
controlled has been removed, the need to control documented
information remains
• Profesional yang berkualiti harus ambil perhatian bahawa
walaupun keperluan untuk prosedur yang didokumenkan yang
menetapkan cara dokumen dikawal telah dialih keluar,
keperluan untuk mengawal maklumat yang didokumenkan
kekal

109. 109
7.5 Document information
• It must decide how it will store and preserve documented
information, and how it will control any changes to the
documented information. It must also decide its retention
and disposal arrangement
• Ia mesti memutuskan cara ia akan menyimpan dan
mengekalkan maklumat yang didokumenkan, dan
bagaimana ia akan mengawal sebarang perubahan pada
maklumat yang didokumenkan. Ia juga mesti memutuskan
pengaturan pengekalan dan pelupusannya

110. 110
7.5 Document information
• The organization is also required to identify any documented
information of external origin to the organization that it considers
necessary for the planning and operation of the organization’s quality
management system
• Organisasi juga dikehendaki mengenal pasti sebarang maklumat yang
didokumenkan dari asal luar kepada organisasi yang dianggap perlu
untuk perancangan dan pengendalian sistem pengurusan kualiti
organisasi
• Such documentation must be identified and controlled
• Dokumentasi sedemikian mesti dikenal pasti dan dikawal

111. 111
7.5 Document information
• Where organizations chose to hold their documented
information in electronic forms, there may be a need to
revisit access controls (passwords/logins) and authorization
levels in order to ensure current controls are appropriate
• Apabila organisasi memilih untuk menyimpan maklumat
terdokumentasi mereka dalam bentuk elektronik, mungkin
terdapat keperluan untuk menyemak semula kawalan akses
(kata laluan/log masuk) dan tahap kebenaran untuk
memastikan kawalan semasa adalah sesuai

112. 112
7.5 Document information
• Organization will need to consider how such systems are to be protected
when passwords are lost and how access to the documented information
can be preserved in the event of system unavailability
• Organisasi perlu mempertimbangkan cara sistem sedemikian dilindungi
apabila kata laluan hilang dan cara akses kepada maklumat yang
didokumenkan boleh dipelihara sekiranya sistem tidak tersedia.
• They will also be required to demonstrate how the integrity of their
documented information is maintained
• Mereka juga akan dikehendaki untuk menunjukkan bagaimana
integriti maklumat yang didokumenkan mereka dikekalkan

113. 113
7.5 Document information
• The Note in clause 7.5.3.2 states access can imply “permission to view only”,
or “permission to view and authority to change”.
• Nota dalam klausa 7.5.3.2 menyatakan akses boleh membayangkan
"kebenaran untuk melihat sahaja", atau "kebenaran untuk melihat dan kuasa
untuk menukar".
• Auditors will increasingly find themselves having to access and use
electronic systems in order to evidence how organization are controlling their
documented information
• Juruaudit akan semakin mendapati diri mereka perlu mengakses dan
menggunakan sistem elektronik untuk membuktikan bagaimana organisasi
mengawal maklumat mereka yang didokumenkan

114. 114
7.5 Document information
• Auditors will need to establish, prior to commencing an
audit, whether am electronic system is in place and will need
to make the necessary arrangements with the organization
to ensure that they can access and use such system
• Juruaudit perlu menetapkan, sebelum memulakan audit,
sama ada sistem elektronik am telah disediakan dan perlu
membuat pengaturan yang perlu dengan organisasi untuk
memastikan mereka boleh mengakses dan menggunakan
sistem tersebut.

115. ISO 14001:2015 VS ISO 14001:2004
ISO 14001: 2015
8. Operation
• Operational planning
and control
ISO 14001:2004
4.46 Operational control
4.47 Emergency
Preparedness &
Responses
115

116. 116
8.1 Operational planning and control
• The new control- focused requirements center on ensuring that
processes are implemented as planned including actions to
address risks and opportunities
• Keperluan tertumpu kawalan baharu berpusat pada memastikan
proses dilaksanakan seperti yang dirancang termasuk tindakan
untuk menangani risiko dan peluang
• This needs to be evidenced by means of documented
information
• Ini perlu dibuktikan melalui maklumat yang didokumenkan

117. 117
8.1 Operational planning and control
• There is a key addition to the core Annex SL
text, namely the introduction of the concept of
“life cycle perspective”
• Terdapat tambahan utama kepada teks Annex
SL teras, iaitu pengenalan konsep "perspektif
kitaran hayat"

118. 118
8.1 Operational planning and control
• This new requirement requires the organization to:
Keperluan baharu ini memerlukan organisasi untuk:
 Determine environmental requirements for the procurement of products and
services
 Tentukan keperluan alam sekitar untuk perolehan produk dan perkhidmatan
 Ensure that environmental requirements are considered in the design, delivery,
use and end-of-life treatment of products and services
 Pastikan keperluan alam sekitar dipertimbangkan dalam reka bentuk,
penghantaran, penggunaan dan rawatan akhir hayat produk dan perkhidmatan

119. 119
8.1 Operational planning and control
• This new requirement requires the organization to:
Keperluan baharu ini memerlukan organisasi untuk:
 Communicate environmental requirements to supplier and contractors
 Menyampaikan keperluan alam sekitar kepada pembekal dan kontraktor
 Provide information about potential environmental impacts during the
delivery, use and end-of-life treatment of products and services
 Memberi maklumat tentang potensi kesan alam sekitar semasa
penghantaran, penggunaan dan rawatan akhir hayat produk dan
perkhidmatan

120. 120
8.1 Operational planning and control
• Audit professionals should note that this clause
now includes implementation and control
requirements, now just planning and development
requirements as per ISO 14001:2004
• Profesional audit harus ambil perhatian bahawa
klausa ini kini termasuk keperluan pelaksanaan
dan kawalan, kini hanya keperluan perancangan
dan pembangunan mengikut ISO 14001:2004

121. 8.1 Operational planning and control
• As such, auditors need evidence that this has been
done, ie evidence that the process (including process
inputs, outputs, resources, controls, criteria, process,
measurements and performance indicators) has been
planned
• Oleh itu, juruaudit memerlukan bukti bahawa ini telah
dilakukan, iaitu bukti bahawa proses (termasuk input
proses, output, sumber, kawalan, kriteria, proses,
pengukuran dan penunjuk prestasi) telah dirancang.
121

122. 122
8.1 Operational planning and control
• Auditors also need to evidence that processes have been
implemented and controlled as planned, and in so far as they relate
to process planning and control, evidence that the organization has
evaluated the effectiveness of actions taken to address risks and
opportunities
• Juruaudit juga perlu membuktikan bahawa proses telah
dilaksanakan dan dikawal seperti yang dirancang, dan setakat yang
berkaitan dengan perancangan dan kawalan proses, bukti bahawa
organisasi telah menilai keberkesanan tindakan yang diambil untuk
menangani risiko dan peluang.

123. 123
8.2 Emergencies
• This is a sub-clause not included in Annex SL, and
which is basically identical to clause 4.4.7 of the current
ISO 14001
• Ini ialah sub-klausa yang tidak disertakan dalam
Lampiran SL, dan yang pada asasnya adalah sama
dengan klausa 4.4.7 ISO 14001 semasa

124. 124
Cont.
• The requirement of identification of emergency situations, as
part of the first paragraph of the current edition, has been
relocated to 6.1.2, identification and evaluation of significant
aspects
• Keperluan untuk mengenal pasti situasi kecemasan, sebagai
sebahagian daripada perenggan pertama edisi semasa, telah
dipindahkan ke 6.1.2, pengenalpastian dan penilaian aspek
penting

125. ISO 14001:2015 VS ISO 14001:2004
ISO 14001:2015
9. Performance evaluation
• Monitoring, measurement,
analysis & evaluation (9.1)
• Internal audit (9.2)
• Management review (9.3)
ISO 14001:2004
4.3.2 Legal and other
Requirements
4.5.1 Monitoring and
Measurement
4.5.2 Evaluation of Compliance
4.5.5 Audit
4.6 Management Review
125

126. 126
9.1 Monitoring measurement analysis and evaluation
• Stipulate that what needs to be monitored and measured shall be related
to:
• Menetapkan bahawa perkara yang perlu dipantau dan diukur hendaklah
berkaitan dengan:
 Operations / Operasi
 Compliance obligations / Kewajipan pematuhan
 Operation controls and / Kawalan Operasi
 Progress towards meeting the environmental objectives, using indicators /
Kemajuan ke arah mencapai objektif alam sekitar, menggunakan
penunjuk

127. 127
9.1 Monitoring, measurement, analysis and evaluation
• Another key issue is that the organization has to
communicate information internally and externally on its
environmental performance, complying at least with any
applicable compliance obligation
• Satu lagi isu utama ialah organisasi perlu menyampaikan
maklumat secara dalaman dan luaran mengenai prestasi
persekitarannya, mematuhi sekurang-kurangnya
sebarang kewajipan pematuhan yang berkenaan

128. 128
9.1 Monitoring, measurement, analysis and evaluation
• In addition, the organization must also determine
when monitoring and measurement should be carried
out and at what stage the results of monitoring and
measurement should be analyzed and evaluated
• Di samping itu, organisasi juga mesti menentukan
bila pemantauan dan pengukuran perlu dijalankan
dan pada peringkat apakah hasil pemantauan dan
pengukuran harus dianalisis dan dinilai.

129. 129
9.1 Monitoring, measurement, analysis and evaluation
• Auditors should note the additional requirement for organization to evidence
evaluation of the results of monitoring and measurement, not just their analysis
• Juruaudit harus mengambil kira keperluan tambahan bagi organisasi untuk
menilai bukti hasil pemantauan dan pengukuran, bukan hanya analisis mereka
• They should confirm that the organization has considered what, how and when
to measure and that the outcomes from this decision results are ensuring
appropriate process control
• Mereka harus mengesahkan bahawa organisasi telah mempertimbangkan apa,
bagaimana dan bila untuk mengukur dan bahawa hasil daripada keputusan
keputusan ini memastikan kawalan proses yang sesuai

130. 130
9.1 Monitoring, measurement, analysis and evaluation
• They should also note a new requirement to
monitor the EMS performance and effectiveness
of the organization’s environmental management
system
• Mereka juga harus mengambil kira keperluan
baharu untuk memantau prestasi EMS dan
keberkesanan sistem pengurusan alam sekitar
organisasi

131. 131
9.1 Monitoring, measurement, analysis and evaluation
• Auditors should note that organizations now need to
evidence both analysis and evaluation of date and
information. It is not sufficient just to carry out an
analysis without interpreting the results
• Juruaudit harus ambil perhatian bahawa organisasi kini
perlu membuktikan kedua-dua analisis dan penilaian
tarikh dan maklumat. Ia tidak mencukupi hanya untuk
menjalankan analisis tanpa mentafsir keputusan

132. 132
9.2 INTERNAL AUDIT
• Confirms the requirement for the organization to carry out
internal audits at planned intervals in order to determine
whether the EMS conforms to both the organization’s own
requirements and the requirements of ISO 14001:2015
• Mengesahkan keperluan untuk organisasi menjalankan
audit dalaman pada selang masa yang dirancang untuk
menentukan sama ada EMS mematuhi kedua-dua keperluan
organisasi sendiri dan keperluan ISO 14001:2015

133. 133
9.2 INTERNAL AUDIT
• Internal audits must also identify whether the
environmental management system is being
effectively implemented and maintained
• Audit dalaman juga mesti mengenal pasti sama
ada sistem pengurusan alam sekitar
dilaksanakan dan diselenggara dengan
berkesan

134. 134
9.2 INTERNAL AUDIT
• There is no longer a requirement for organizations to establish a documented
internal audit procedure. However, organizations may still choose operate one if
they so wish.
• Tiada lagi keperluan bagi organisasi untuk mewujudkan prosedur audit dalaman
yang didokumenkan. Walau bagaimanapun, organisasi masih boleh memilih
mengendalikan satu jika mereka mahu.
• Quality professionals should note the need to retain documented information
evidencing the implementation of an audit programme and also the results of audits
• Profesional yang berkualiti harus mengambil perhatian keperluan untuk
mengekalkan maklumat yang didokumenkan yang membuktikan pelaksanaan
program audit dan juga keputusan audit.

135. 135
9.2 INTERNAL AUDIT
• They should also note that when designing the internal
audit programme, interested parties feedback,
organizational changes and quality objectives now
need to be considered explicitly
• Mereka juga harus ambil perhatian bahawa apabila
mereka bentuk program audit dalaman, maklum balas
pihak yang berminat, perubahan organisasi dan objektif
kualiti kini perlu dipertimbangkan secara eksplisit.

136. 136
9.2 INTERNAL AUDIT
• Note that the results of the audits should be reported to
the relevant management versus ISO 14001:2004
where the “nonconformities are reported to the
management of the area audited”
• Ambil perhatian bahawa keputusan audit harus
dilaporkan kepada pengurusan yang berkaitan
berbanding ISO 14001:2004 di mana "ketidakpatuhan
dilaporkan kepada pengurusan kawasan yang diaudit"

137. 137
9.2 INTERNAL AUDIT
• Auditors should not necessarily expect to find a documented internal audit
procedure in place
• Juruaudit tidak semestinya mengharapkan untuk mencari prosedur audit
dalaman yang didokumenkan
• However, they must be able to access documented information confirming the
implementation of an audit programme by the organization
• Walau bagaimanapun, mereka mesti boleh mengakses maklumat yang
didokumenkan yang mengesahkan pelaksanaan program audit oleh organisasi
• Documented information must also be available to evidence the results of audits

138. 138
Cont.
• Documented information must also be available to evidence the results of audits
• Maklumat yang didokumenkan juga mesti tersedia untuk membuktikan
keputusan audit

139. 139
9.2 INTERNAL AUDIT
• When determining how the audit programme has
been designed, auditors should ensure that customer
feedback, organizational changes, and risks and
opportunities have been brought into consideration
• Apabila menentukan cara program audit telah direka,
juruaudit harus memastikan bahawa maklum balas
pelanggan, perubahan organisasi, serta risiko dan
peluang telah diambil kira.

140. 140
9.3 Management Review
• Requires reviews of the EMS to be undertaken by top
management at planned intervals in order to ensure
the quality management system’s continuing suitability,
adequacy and effectiveness
• Semakan semula EMS perlu dilaksanakan oleh
pengurusan atasan pada selang masa yang dirancang
untuk memastikan kesesuaian, kecukupan dan
keberkesanan berterusan sistem pengurusan kualiti.

141. 141
9.3 Management review
• The “Review Input”. While the overall purpose of management reviews
remains unchanged there are now new opportunities to be included on
the agenda
• "Input Semakan". Walaupun tujuan keseluruhan semakan pengurusan
kekal tidak berubah, kini terdapat peluang baharu untuk dimasukkan
ke dalam agenda
• In addition, there is a requirement that “trends and indicators” be used
to monitor specific elements of EMS performance
• Di samping itu, terdapat keperluan bahawa "trens dan penunjuk"
digunakan untuk memantau elemen tertentu prestasi EMS

142. 142
9.3 Management review
• Organizations are now however required to retain
documented information as evidence of the results of the
management reviews (rather than records of
management review as stated in ISO 14001:2004)
• Walaubagaimanapun, organisasi bagaimanapun
dikehendaki mengekalkan maklumat yang
didokumenkan sebagai bukti hasil semakan pengurusan
(bukannya rekod semakan pengurusan seperti yang
dinyatakan dalam ISO 14001:2004)

143. 143
9.3 Management review
• Auditors should expects to evidence the same outputs from
management reviews as at present
• Juruaudit mengharapkan output (audit) yang sama daripada
semakan pengurusan seperti pada masa ini
• However, they should note that the results of management reviews
can now be held in any format that the organization chooses
• Walau bagaimanapun, mereka harus ambil perhatian bahawa hasil
semakan pengurusan kini boleh diadakan dalam sebarang format
yang dipilih oleh organisasi

144. 144
ISO 14001:2015 VS ISO 14001:2004
ISO 14001:2015
10.Improvement
• Non conformity and
corrective action (10.1)
• Continual Improvement
(10.2)
ISO 14001:2004
4.5.3 Non-conformity,
Corrective & Preventive
Action

145. 145
10.1 Nonconformity and corrective action
• Sets out how the organization is required to act when nonconformity is
defined
• Menetapkan cara organisasi perlu bertindak apabila ketidakakuran ditakrifkan
• In such instance, the organization is required to take whatever action is
necessary to control and correct the nonconformity and to deal with any
result any consequences
• Dalam keadaan sedemikian, organisasi dikehendaki mengambil apa sahaja
tindakan yang perlu untuk mengawal dan membetulkan ketidakakuran dan
untuk menangani sebarang akibat

146. 146
10.1 Nonconformity and corrective action
• On discovering nonconformity, there is now an explicit requirements for
organizations to determine whether other similar nonconformities actually do
or potentially could exits
• Apabila menemui ketidakakuran, terdapat keperluan bagi organisasi untuk
menentukan sama ada ketidakakuran lain yang serupa benar-benar berlaku
atau berpotensi boleh berlaku
• There is also a requirement for the organization to determine whether
changes are required to the wider EMS in order to prevent a reoccurrence
• Terdapat juga keperluan bagi organisasi untuk menentukan sama ada
perubahan diperlukan kepada EMS yang lebih luas untuk mengelakkan
kejadian semula.

147. 147
10.1 Nonconformity and corrective action
• Auditor should evidence that, where nonconformities have
been identified by an organization, an investigation has been
conducted to determine whether other similar
nonconformities actually do or potentially could exits
• Juruaudit harus membuktikan bahawa, di mana
ketidakakuran telah dikenal pasti oleh organisasi,
penyiasatan telah dijalankan untuk menentukan sama ada
ketidakakuran lain yang serupa benar-benar berlaku atau
berpotensi untuk keluar.

148. 10.1 Nonconformity and corrective action
• Enquires the organization to keep documented information detailing
the nature of any nonconformity identified and the action that the
organization decided to take to address it
• Meminta organisasi untuk menyimpan maklumat dokumentasi yang
memperincikan sebarang ketidakakuran yang dikenal pasti dan
tindakan yang diputuskan oleh organisasi untuk menanganinya
• This documented information must also record the results of the
corrective action
• Maklumat yang didokumenkan ini juga mesti merekodkan keputusan
tindakan pembetulan
148

149. 10.1 Nonconformity and corrective action
• Auditors should no longer expect to find a documented
corrective action procedure. The organization may elect
to provide evidence that it is fulfilling the requirements of
this sub-clause by other means, eg by the use of
computer-based records
• Juruaudit seharusnya tidak lagi mengharapkan untuk
mencari prosedur tindakan pembetulan yang
didokumenkan. Organisasi boleh memilih untuk
memberikan bukti bahawa ia memenuhi keperluan sub-
klausa ini dengan cara lain, contohnya dengan
menggunakan rekod berasaskan komputer
149

150. 10.1 Nonconformity and corrective action
• Note the new requirement regarding the recording of the
nature of nonconformities as well as subsequent action to
be taken
• Perhatikan keperluan baharu berkenaan ketidakpatuhan
serta tindakan seterusnya yang perlu diambil
• Auditors should ensure that the organization is meeting
this additional requirements
• Juruaudit hendaklah memastikan bahawa organisasi
memenuhi keperluan tambahan ini
150

151. 10.1 Nonconformity and corrective action
• Clause 10.2 requires the organization to work
continually to improve its EMS in terms of its
suitability, adequacy and effectiveness
• Klausa 10.2 memerlukan organisasi untuk
bekerja secara berterusan untuk menambah
baik EMSnya dari segi kesesuaian, kecukupan
dan keberkesanannya
151

152. 10.2 Continual Improvement
• As part of the continual improvement process, the organization is
specifically required to use the outputs from analysis and evaluation
and from management review to determine arears of under
performance and to identify any opportunities from improvement
• Sebagai sebahagian daripada proses penambahbaikan, organisasi
secara khusus dikehendaki menggunakan output daripada analisis dan
penilaian dan daripada semakan pengurusan untuk menentukan
bidang prestasi yang kurang dan untuk mengenal pasti sebarang
peluang daripada penambahbaikan.
152

153. 10.2 Continual Improvement
• Auditors should evidence that
organizations are using the output from
their analysis, evaluation and management
review processes to identify improvement
opportunities and EMS underperformance
• Juruaudit harus membuktikan bahawa
organisasi menggunakan output daripada
analisis, penilaian dan proses semakan
pengurusan untuk mengenal pasti peluang
penambahbaikan dan prestasi kurang baik
dalam EMS
153

154. 10.2 Continual Improvement
• Auditors should also verify that
the organization is using suitable
tools and methodologies to
support its investigation
• Juruaudit juga harus mengesahkan
bahawa organisasi menggunakan
alat dan metodologi yang sesuai
untuk menyokong penyiasatannya
154

155. 155
Sample
Sample checklist 1
Sample checklist 2

156. 156

157. 157
Q&A SESSION

158. 158
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