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My job my passion- cbhrproject@gmail.com Page 1
IS YOUR TEAM COMPETENT OR ARE YOU COMPROMISING ON THEIR
COMPETENCY….
Business success always depends on the competency of the team, cultural fit and consistency,
so many situations it has been observed that organizations are losing the business track because
their team is not competent or they are compromising on the competency of the team. This
topic is going to discuss about what is competency, which are all the different type of
competency and how to do a competency map of your present staff and its importance
WHAT IS COMPETENCY?
“A combination of knowledge, skills, attitude and personality of an individual as applied to a role
or job in the context of the present and future environment that accounts for sustained success
within the framework of Organizational Values. Sometimes competencies are also defined as
“cluster of successful behaviours.”
FIVE TYPES OF COMPETENCY CHARACTERISTICS:
Knowledge: Information a person has in specific content area.
Skill: The ability to perform a certain physical or mental task.
Self-concept: A person’s attitude, values, or self-image.
Motives: What drives someone’s behaviour in a particular area (an underlying need for
achievement, affiliation or power)
Traits: A typical aspect of a person’s behaviour.
Visible competencies such as knowledge and skills may be somewhat technical competencies basically
required by the job, whereas hidden competencies such as self-concept, traits and motives are
behavioural competencies that drive an individual’s performance in the job.
My job my passion- cbhrproject@gmail.com Page 2
CLASSIFICATION OF COMPETENCIES:
A. Core Competencies:
A core competency is defined as an internal capability that is critical to the success of
business. These are organizational competencies that all individuals are expected to
possess. These competencies define what the organization values the most in people.
1. Core competencies define what an organization values most in its people. E.G. An
organization might want its people to possess Teamwork, flexibility and
communication skills.
2. Core competencies are not seen as being fixed, they must change in response to
changes in the company’s environment.
3. They are flexible & evolve over time, as a business adapts to new circumstances &
opportunities, so its core competencies will have to adapt & change.
B. Professional / Functional Competencies:
These competencies are grouped for each job within the organization. E.G.
Competencies for H.R. Manager
C. Behavioral Competencies:
Refer to competencies that are required by people in terms of behaviour. E.G. Building
& Maintaining relationships.
D. Threshold Competencies:
The characteristics required by a job holder to perform a job effectively are called
threshold competencies. It represents the essential characteristics, that everyone in a
job needs to be at least minimally effective – e.g. ability to read.
E. Differentiating Competencies:
These competencies distinguish a superior performer from an average performer. E.G.
Achievement orientation is a competency that differentiates a superior sales performer
from the other average sales persons in the organization.
WHAT IS COMPETENCY MAPPING
Competency Mapping is a process of identifying the key competencies for an organization /or a
job and incorporating those competencies throughout the various processes (i.e. job evaluation,
training, recruitment, performance management, career planning and so on) of the organization.
My job my passion- cbhrproject@gmail.com Page 3
How to do competency mapping –It can be done through the below steps:
1. Identify the role.
2. Prepare the Job Description and identify its job elements.
3. Create a job element analysis table and identify the knowledge, skill and functional
competencies associated with those job elements.
4. Define the Quan comm. for behavioural competencies.
5. Prepare BARS (behaviourally anchored rating scale) for each competency of the role- The
scale usually used is a 3-Point or 5-Point scale.
IMPORTANCE OF COMPETENCY MAPPING.
In today’s management world and especially in the Human Resource realm, the term
competency mapping has gained tremendous importance and popularity because it benefits the
organization, managers and the employees himself.
Organizations are contending globally and they wanted to create a competitive edge over the
other. Companies are investing a tremendous amount of time and money to have competent
employees or develop ordinary employees to extra-ordinary employees by developing
distinguishable competencies. Managers and HR professional have realized the importance of
competency mapping and they believe in that, the future belongs to competent people and
competency based organizations.

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IS YOUR TEAM COMPETENT OR ARE YOU COMPROMISING ON THEIR COMPETENCY….

  • 1. My job my passion- cbhrproject@gmail.com Page 1 IS YOUR TEAM COMPETENT OR ARE YOU COMPROMISING ON THEIR COMPETENCY…. Business success always depends on the competency of the team, cultural fit and consistency, so many situations it has been observed that organizations are losing the business track because their team is not competent or they are compromising on the competency of the team. This topic is going to discuss about what is competency, which are all the different type of competency and how to do a competency map of your present staff and its importance WHAT IS COMPETENCY? “A combination of knowledge, skills, attitude and personality of an individual as applied to a role or job in the context of the present and future environment that accounts for sustained success within the framework of Organizational Values. Sometimes competencies are also defined as “cluster of successful behaviours.” FIVE TYPES OF COMPETENCY CHARACTERISTICS: Knowledge: Information a person has in specific content area. Skill: The ability to perform a certain physical or mental task. Self-concept: A person’s attitude, values, or self-image. Motives: What drives someone’s behaviour in a particular area (an underlying need for achievement, affiliation or power) Traits: A typical aspect of a person’s behaviour. Visible competencies such as knowledge and skills may be somewhat technical competencies basically required by the job, whereas hidden competencies such as self-concept, traits and motives are behavioural competencies that drive an individual’s performance in the job.
  • 2. My job my passion- cbhrproject@gmail.com Page 2 CLASSIFICATION OF COMPETENCIES: A. Core Competencies: A core competency is defined as an internal capability that is critical to the success of business. These are organizational competencies that all individuals are expected to possess. These competencies define what the organization values the most in people. 1. Core competencies define what an organization values most in its people. E.G. An organization might want its people to possess Teamwork, flexibility and communication skills. 2. Core competencies are not seen as being fixed, they must change in response to changes in the company’s environment. 3. They are flexible & evolve over time, as a business adapts to new circumstances & opportunities, so its core competencies will have to adapt & change. B. Professional / Functional Competencies: These competencies are grouped for each job within the organization. E.G. Competencies for H.R. Manager C. Behavioral Competencies: Refer to competencies that are required by people in terms of behaviour. E.G. Building & Maintaining relationships. D. Threshold Competencies: The characteristics required by a job holder to perform a job effectively are called threshold competencies. It represents the essential characteristics, that everyone in a job needs to be at least minimally effective – e.g. ability to read. E. Differentiating Competencies: These competencies distinguish a superior performer from an average performer. E.G. Achievement orientation is a competency that differentiates a superior sales performer from the other average sales persons in the organization. WHAT IS COMPETENCY MAPPING Competency Mapping is a process of identifying the key competencies for an organization /or a job and incorporating those competencies throughout the various processes (i.e. job evaluation, training, recruitment, performance management, career planning and so on) of the organization.
  • 3. My job my passion- cbhrproject@gmail.com Page 3 How to do competency mapping –It can be done through the below steps: 1. Identify the role. 2. Prepare the Job Description and identify its job elements. 3. Create a job element analysis table and identify the knowledge, skill and functional competencies associated with those job elements. 4. Define the Quan comm. for behavioural competencies. 5. Prepare BARS (behaviourally anchored rating scale) for each competency of the role- The scale usually used is a 3-Point or 5-Point scale. IMPORTANCE OF COMPETENCY MAPPING. In today’s management world and especially in the Human Resource realm, the term competency mapping has gained tremendous importance and popularity because it benefits the organization, managers and the employees himself. Organizations are contending globally and they wanted to create a competitive edge over the other. Companies are investing a tremendous amount of time and money to have competent employees or develop ordinary employees to extra-ordinary employees by developing distinguishable competencies. Managers and HR professional have realized the importance of competency mapping and they believe in that, the future belongs to competent people and competency based organizations.