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360 – Degrees
Performance
Appraisal/Evaluation
Najma Kazi
najmakazi@gmail.com
360- Degree
Performance
Evaluation
The Learning Outcomes of this Presentation
are……
 Meaning of the 360- degrees Performance
Evaluation
 Purpose of the 360-degrees Performance
Evaluation
 Benefits of 360 – degrees Feedback
 Disadvantages of 360- degrees Feedback
 Components of 360- degrees Appraisal
 Features of 36- degrees Appraisal
 How to develop 360- degrees Appraisal
 A sample proforma for the 360- degrees
performance evaluation of a Headmaster
 A sample proforma for the 360- degrees
performance evaluation of a Teacher
I - What is a
360-degree
Performance
Evaluation?
 360 Degree Feedback is a system or process in
which employees receive confidential,
anonymous feedback from the people who work
around them. This typically includes
the employee's superior, peers & subordinates.
 Marshall Goldsmith (1949) is a famous author,
leadership professor and leading expert in
business education and coaching. One of his
famous management development and HR tools
which he developed, is the 360-degree feedback
method.
 360-degree feedback is also referred to as multi-
source feedback or multi-source assessment.
II–Purpose
of 360-degree
Performance
Evaluation
 To act as a catalyst for development by
helping participants identify their strengths as
well as opportunities for improvement.
 To plan an effective starting point for most
leadership development programs.
 To evaluate the performance of employee in a
holistic manner.
 To get a enhance review
about performance and prospective of the
leader.
 To broaden the insight of manpower
development and its needs.
 To collect feedback from all the employees
and to ensure the organizational justice.
III - The
Benefits Of
360 Degree
Feedback
 It Increases Self-Awareness.
 Builds Confidence and Boosts Morale.
 Creates a Culture of Honesty & Openness.
 Empowers Leaders and Employees.
 Reduces Leader and Employee Turnover.
 Increases Accountability.
 It's the Launching Point for Effective
Professional Development.
 This system provides a comprehensive view
towards the performance of employees.
 It improves the credibility of the performance
appraisal system.
 The feedback from colleagues helps to strengthen
the self-development process of the employee.
 It also increases the responsibility and alertness
of employee towards their colleagues.
 The different ideas & opinions coming from
different Appraisers combined provide more
accurate assessment.
IV -
Disadvantages
of 360 - Degree
Feedback
 The process is very lengthy, complex and takes a
lot of time.
 If the feedback got exchanged among the
employees, it can create trouble and tension
among the staff.
 A lot of effort must be placed to train the
employee to effectively use the 360-degree
appraisal system.
 It is very difficult to figure out the results.
 Some feedbacks are useless and need to be
deleted carefully.
 A suspicious environment can be created in the
organization as the information is not available
to everybody.
V – Components
of 360 – Degree
Appraisal
360-degree appraisal has four integral
components:
 Self-appraisal.
 Superior's appraisal.
 Peer appraisal.
 Subordinate's appraisal.
VI-
Developing
360- Degree
Appraisal
 Establish the purpose of the 360-degree
feedback process.
 Determine competencies.
 Establish management support.
 Maintain confidentiality.
 Clear communication.
 Develop a feedback delivery plan.
 Develop a pilot process.
 Determine the right skill to be assessed.
 Proper selection of appraiser.
 Proper training should be provided to all
appraisers.
 The intention of appraisal system should be to
elucidate.
 Design simple and easily understandable process.
 Ensure that a follow up is taken after appraisal
review.
VII - What a
360 –Degree
Feedback
Survey
Measures?
 360 feedback measures behaviours and
competencies.
 360 assessments provide feedback on how others
perceive an employee.
 360 feedback addresses skills such as listening,
planning, and goal setting.
 A 360 evaluation focuses on subjective areas such
as teamwork, character, and leadership
effectiveness.
VIII - What
360 – degrees
Feedback
Surveys do
not Assess?
 360 feedback is not a way to measure employee
performance objectives.
 360 feedback is not a way to determine whether
an employee is meeting basic job requirements.
 360 feedback is not focused on basic technical or
job-specific skills.
 360 feedbacks should not be used to measure
strictly objective things such as attendance, leaves,
marks, etc.
THANK YOU

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360 - Degrees Performance Evaluation - Najma Kazi

  • 2. 360- Degree Performance Evaluation The Learning Outcomes of this Presentation are……  Meaning of the 360- degrees Performance Evaluation  Purpose of the 360-degrees Performance Evaluation  Benefits of 360 – degrees Feedback  Disadvantages of 360- degrees Feedback  Components of 360- degrees Appraisal  Features of 36- degrees Appraisal  How to develop 360- degrees Appraisal  A sample proforma for the 360- degrees performance evaluation of a Headmaster  A sample proforma for the 360- degrees performance evaluation of a Teacher
  • 3. I - What is a 360-degree Performance Evaluation?  360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's superior, peers & subordinates.  Marshall Goldsmith (1949) is a famous author, leadership professor and leading expert in business education and coaching. One of his famous management development and HR tools which he developed, is the 360-degree feedback method.  360-degree feedback is also referred to as multi- source feedback or multi-source assessment.
  • 4. II–Purpose of 360-degree Performance Evaluation  To act as a catalyst for development by helping participants identify their strengths as well as opportunities for improvement.  To plan an effective starting point for most leadership development programs.  To evaluate the performance of employee in a holistic manner.  To get a enhance review about performance and prospective of the leader.  To broaden the insight of manpower development and its needs.  To collect feedback from all the employees and to ensure the organizational justice.
  • 5. III - The Benefits Of 360 Degree Feedback  It Increases Self-Awareness.  Builds Confidence and Boosts Morale.  Creates a Culture of Honesty & Openness.  Empowers Leaders and Employees.  Reduces Leader and Employee Turnover.  Increases Accountability.  It's the Launching Point for Effective Professional Development.  This system provides a comprehensive view towards the performance of employees.  It improves the credibility of the performance appraisal system.  The feedback from colleagues helps to strengthen the self-development process of the employee.  It also increases the responsibility and alertness of employee towards their colleagues.  The different ideas & opinions coming from different Appraisers combined provide more accurate assessment.
  • 6. IV - Disadvantages of 360 - Degree Feedback  The process is very lengthy, complex and takes a lot of time.  If the feedback got exchanged among the employees, it can create trouble and tension among the staff.  A lot of effort must be placed to train the employee to effectively use the 360-degree appraisal system.  It is very difficult to figure out the results.  Some feedbacks are useless and need to be deleted carefully.  A suspicious environment can be created in the organization as the information is not available to everybody.
  • 7. V – Components of 360 – Degree Appraisal 360-degree appraisal has four integral components:  Self-appraisal.  Superior's appraisal.  Peer appraisal.  Subordinate's appraisal.
  • 8. VI- Developing 360- Degree Appraisal  Establish the purpose of the 360-degree feedback process.  Determine competencies.  Establish management support.  Maintain confidentiality.  Clear communication.  Develop a feedback delivery plan.  Develop a pilot process.  Determine the right skill to be assessed.  Proper selection of appraiser.  Proper training should be provided to all appraisers.  The intention of appraisal system should be to elucidate.  Design simple and easily understandable process.  Ensure that a follow up is taken after appraisal review.
  • 9. VII - What a 360 –Degree Feedback Survey Measures?  360 feedback measures behaviours and competencies.  360 assessments provide feedback on how others perceive an employee.  360 feedback addresses skills such as listening, planning, and goal setting.  A 360 evaluation focuses on subjective areas such as teamwork, character, and leadership effectiveness.
  • 10. VIII - What 360 – degrees Feedback Surveys do not Assess?  360 feedback is not a way to measure employee performance objectives.  360 feedback is not a way to determine whether an employee is meeting basic job requirements.  360 feedback is not focused on basic technical or job-specific skills.  360 feedbacks should not be used to measure strictly objective things such as attendance, leaves, marks, etc.
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