The government has published a cloud computing strategy that outlines the kinds of cloud services that could be offered and how a government cloud platform might work. The strategy recommends limited use of private cloud, use of public cloud subject to criteria, and use of community cloud where public cloud is not suitable. However, the strategy is missing some key details like a cloud store, readiness criteria, a framework for public vs community cloud assessment, and details on service provisioning and data management.
The widespread popularity of ITIL has resulted in unprecedented levels of adoption globally. ITIL V3 has been with us for almost 2 years, yet there has been very little information available about its uptake... until now! Commissioned by Hornbill, “ITIL – The State of the Nation” was the first international survey of its kind. Using research from over 500 organizations, this session answers many of the questions practitioners have been asking. If you are considering adopting ITIL, contemplating upgrading from v2 to v3, or wish to benchmark your maturity levels against other adopters, this session is not to be missed.
IBM's Transformation from Project to Program and Portfolio Management Member Content
- by William C. Britton, PMP
IBM Certified Executive Project Manager
To succeed, a number of project management processes, policies, and organizational constructs were established or reinforced to ensure consistent excellence in service delivery.
WebSphere Connectivity & Integration: Leveraging responsive IT to make your b...IBM Sverige
Hursley Comes To You 2011
WebSphere Connectivity & Integration:
Leveraging responsive IT to make your business
smarter and more agile
Chris Sharp
STSM, Master Inventor
Learn the key success factors that banks must address to differentiate mobile offerings and provide industry-leading capabilities that drive customer satisfaction.
Learn how to:
Navigate the diverse digital payments “ecosystem”
Support customer loyalty and retention
Gain valuable customer insights from mobile data
Achieve symmetry with other mobile trends
Leverage core legacy technology investments
Demonstrate return on investment
Learn about critical IT Service Management challenges and engage with featured Gartner Analyst, Jarod Greene, and FrontRange Director of Product Marketing, Craig Ledo. Walk away with actionable advice that will enable you to maximize efficiencies with reduced cost and complexity.
This webinar takes an in-depth look at the evolution of IT Service Management (ITSM), current trends and where the technology is going. Hear how flexible deployment options (on-premise, cloud or hybrid - combining on-premise and cloud) and the need for a single solution that meets your needs at every level of ITSM maturity is critical to helping your organization maximize operational efficiencies, reduce IT Costs and improve service quality and compliance.
Watch the full webinar: http://www.brighttalk.com/webcast/8533/57723
The widespread popularity of ITIL has resulted in unprecedented levels of adoption globally. ITIL V3 has been with us for almost 2 years, yet there has been very little information available about its uptake... until now! Commissioned by Hornbill, “ITIL – The State of the Nation” was the first international survey of its kind. Using research from over 500 organizations, this session answers many of the questions practitioners have been asking. If you are considering adopting ITIL, contemplating upgrading from v2 to v3, or wish to benchmark your maturity levels against other adopters, this session is not to be missed.
IBM's Transformation from Project to Program and Portfolio Management Member Content
- by William C. Britton, PMP
IBM Certified Executive Project Manager
To succeed, a number of project management processes, policies, and organizational constructs were established or reinforced to ensure consistent excellence in service delivery.
WebSphere Connectivity & Integration: Leveraging responsive IT to make your b...IBM Sverige
Hursley Comes To You 2011
WebSphere Connectivity & Integration:
Leveraging responsive IT to make your business
smarter and more agile
Chris Sharp
STSM, Master Inventor
Learn the key success factors that banks must address to differentiate mobile offerings and provide industry-leading capabilities that drive customer satisfaction.
Learn how to:
Navigate the diverse digital payments “ecosystem”
Support customer loyalty and retention
Gain valuable customer insights from mobile data
Achieve symmetry with other mobile trends
Leverage core legacy technology investments
Demonstrate return on investment
Learn about critical IT Service Management challenges and engage with featured Gartner Analyst, Jarod Greene, and FrontRange Director of Product Marketing, Craig Ledo. Walk away with actionable advice that will enable you to maximize efficiencies with reduced cost and complexity.
This webinar takes an in-depth look at the evolution of IT Service Management (ITSM), current trends and where the technology is going. Hear how flexible deployment options (on-premise, cloud or hybrid - combining on-premise and cloud) and the need for a single solution that meets your needs at every level of ITSM maturity is critical to helping your organization maximize operational efficiencies, reduce IT Costs and improve service quality and compliance.
Watch the full webinar: http://www.brighttalk.com/webcast/8533/57723
SilverStorm "Credibility and Collaboration to achieve excellence in IT Govern...SilverStormSolutions
"Credibility and Collaboration to achieve excellence in IT Governance"
So how are we at SilverStorm helping CIO´s Transform IT?
For us it´s simple, Transforming IT means raising the credibility of IT to gain the collaboration of others throughout the organization.
The first step: Increase “CREDIBILITY”.
The second step: Increase “COLLABORATION”.
Without “Credibility” there can never be “Collaboration”
We are helping our customers achieve measurable benefits by combing processes, people and technology.
Loudoun SBDC Information Technology (IT) Investment CIO and Due Diligence Str...Ted McLaughlan
Information Technology (IT) concerns and strategies a Chief Information Officer (CIO) deals with are equally relevant for small businesses and startups, as they are for larger businesses. A presentation to the Loudoun Small Business Development Center (SBDC).
Brief introduction of Morgan Clark & Company, who we are, what we do. Interested to meet us? Call +31 20 737 05 37 or e-mail info@morganclark.com. You can also visit our website: morganclark.com
We describe the market forces driving changes in the role of IT and the CIO. These forces include: Cloud Service; Outsourcing; and business acquisition of technology-based services. We predict the emerging role of IT as a broker of Business Services as well as IT Services. A new Business Services function will source services both internally and externally, enabling a broad market perspective on industry best practices and a greater focus on value and innovation. This will enable CIOs to shift their attention from Technology Managers to Service Brokers and possibly Chief Innovation Officers.
This presentation was given by James Jameson, Business Unit Executive, Business Process & Decision Management, Growth Markets, at Impact 2012 in Mumbai on the 1st of June.
What the VUCA? - digital responses to COVID -19
COVID-19 hit; country by country the world ground to a halt. We all became familiar with the headline stats, epidemiology became an interesting new profession. The R-number and contact tracing entered our lexicon as things we all knew about. One good if it’s low, the other something we needed to be able to do. March 21st Singapore released the TraceTogether app a Bluetooth, proximity-based digital contact tracing app. Many other countries had already started on similar journeys to build a system that could use technology to speed up and solve the problem of warning people when they became close contacts. The journey started on our national patron saints day March 17th – after 100 days (100 days in COVID time approximates to 3 years in the old world) an app was born (110 days there was a long labour). This is the story of all the apps born or buried during COVID-19 crisis to-date. It’s a story of rapid decision making, global collaboration, intense external scrutiny and hopefully redemption.
Architecture & Automation – a panacea for ‘heritage’ systems or cementing you...Gar Mac Críosta
We will unpack automation and along the way we will pose the question “is RPA just life support for your ‘heritage’ systems?” and if so “what is your & their quality of life worth?”. We will also discuss the impact of complexity on architecture and introduce strategies for better options analysis and design of complex systems
Decisions, Decisions, Decisions!
“Architecture represents the significant design decisions that shape a system, where significant is measured by cost of change. – Grady Booch On Design 2006”. If this is true then the unit of progress in architecture is the ‘decision’. If decisions are that important why are we so bad at making them. We fall victim to a range of decision pitfalls
• our own cognitive biases
• organisation cultural context
• absence of clear decision rights& authority structures
• poor decision processes
• little traceability, feedback loops or reflection cycles
In this talk Clare & Gar will explain why we are so bad at decision-making & outline some steps we can take to trap, catch and avoid the pitfalls. Finally we will take a wander into the future of decision-making – flow, neuropharmacology, AI/ML & intelligent assistants.
As architects working in the technology space we have a tendency to look forward at the ever changing world of tech. However the ancients spent much time thinking about the nature of reality and our position in the world. In this talk we’ll explore this relationship and what we can learn about the practice of architecture.
In a VUCA World – one characterized by Volatility, Uncertainty, Complexity, and Ambiguity – the traditional approach of applying well-practised set of processes, methods and tools to a well understood and clearly defined problem simply doesn’t work. Adaptive challenges are the ‘wicked problems’ that organizations face. They are messy, boundaries aren’t clear and they tend to be systemic in nature. They require resources to be mobilized (whether you control the resources or not) in areas where there is limited experience in how to think through to the answer. So how then can organizations disrupt themselves? What's needed and what's required?
Capable Lean Brain-friendly Change - can we bring business architecture, lean change, entrepreneurship, capability management and neuroscience together to help us deal with the messy business of change
Capability + Maturity = Value
Move away from scatter gun improvement projects. Use a measured focused approach to improve IT Capability and deliver real business value
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
19. • use of private cloud will be limited to those that receive sanction
• public cloud can be used subject to application of criteria
• community cloud should be used where public cloud isn’t suitable
20.
21. 3rd Party DC
Dept. 1
3rd Party DC
Dept. 2
3rd Party DC
Dept. 3
37. €1.5Bn Correction from
IPA Conference;
I will update again
when I find out the
exact number
€0.5Bn
38. Correction from
€1Bn
IPA Conference;
I will update again
when I find out the
exact number
€350M
39.
40. UK March 2011
• communication & engagement
• cloud store transactions £1M
• procurement framework
• data.gov.uk
• targets to manage against
• guidance & reference architectures
41. NZ April 2011
• communication & engagement
• procurement framework
• data site
• targets
• guidance & reference architectures
43. What is missing from the strategy?
1. No mention of a cloud store
2. No detail on readiness or assessment criteria
3. No framework for assessment of public V
community
4. No indication on mechanics of service provisioning,
service management, service ownership
5. No mention of reference architectures
6. No reference to management of data related issues
44. Cloud store is a critical piece to support
SME access to government customers?
47. To help me know when I am ready
Adopted from: Cullen, S., Seddon, P., and Wilcox, L.
Managing Outsourcing, The Life Cycle Imperative.
MIS Quarterly Executive, Mach 2005, pp.229-256
47
48. IT-CMF is based on five maturity levels to assess and optimize
the value of IT
High • Value-centric IT management
Optimizing • State-of-the-art practices and
outcomes
• Benefits from IT investments
quantified and communicated
Advanced • Practices and outcomes well
above industry average
Maturity
• IT/business interaction formalized
Intermediate for all critical capabilities
• Transparent investment decisions
• Delivering basic IT services
Basic • Some IT/business interactions
formalized
• No formal processes
Initial
• Ad hoc management of IT
Low
IT-CMF offers a concise management roadmap
to optimize business value from IT investment
48
49. Objective maturity assessment of IT management practices,
identifying both gaps and potential over investments
Example for CIO level assessment showing maturity gaps to industry average
Managing IT
Managing the Managing the for business
Managing IT like a business
IT budget IT capability value
Risk of competitive
5 Risk of competitive disadvantage due to
disadvantage due to over-investment?
below-average maturity?
Industry Average
4
3
Company’s current
maturity level
2
1
ITG BPM BP SP DSM CFP RM AA ODP SRC IM SAI FF BGM PPP BOP EAM TIM PAM ICM RAM RDE SD SRP UTM UED PPM SUM CAM TCO BAR PM
Two levels of assessment: “Executive level" across all Critical
Capabilities; and deep dive assessment for each CC
49
50.
51. • Nature of deployment • Application Design
• Security • Architecture
• Data privacy and protection • Business Continuity and Disaster
• System availability Recovery
• Network infrastructure • Commercial and Pricing Model/s
• Flexibility • Data Location and Retrieval
• Data storage and extraction • Legal and Regulatory (incl. data
• Capacity Planning protection, governing laws, intellectual
• Maturity and adoption property, termination)
• Contingency planning • Performance and Conformance
• Internal skill-sets and • Privacy
governance • Reputation
• Commercial considerations Security, Security Standards
•
• Cloud contracts Service Provision (incl. SLAs,
•
transitioning)
• Staffing and Skills Requirements
• Migration and Interoperability
• Technology Standards,Value For
Money
52.
53.
54.
55. Digital Architect
Gar Mac Críosta
t: @aspiringarc
e: gar.maccriosta@itarc.ie
w: www.iasaglobal.org