The document discusses using the IT-CMF (IT Capability Maturity Framework) to assess an organization's IT capabilities and maturity levels. It describes going through a diagnosis process where the IT-CMF was used to provide a "full health scan" and identify maturity gaps. Various IT capabilities are highlighted that could help with challenges like standardization, cloud adoption, and innovation. The document emphasizes that understanding capabilities and maturity levels can help target improvements and prioritize capabilities to increase value.

1. capability + targeted maturity = value
“A guide for Smart Architects”

2. I was basking in the glory of a
major project success

3. the world was my crustacean

4. I met some serious people
they told me I needed to grow up

5. They explained that lot’s of people were sick

6. some were really sick

7. the illness was good at hiding itself,
people were affected in many different ways

8. I started to wonder, was I sick?

9. most patients self-diagnose…

10. I knew self-medication
was the most common approach

11. I tried some mainstream options

12. I tried some alternative therapies

13. All my vendors tell me cloud is the answer…

14. but what if I don’t know what the question is?

15. I decided that more invasive procedures were needed
BPO

16. but nothing worked, what should I do?

17. I realized that my efforts were in vain

18. so what’s wrong?
, but I don’t
believe in them
beautiful yes
they’re like unicorns

19. I knew I needed a real diagnosis
Step 1 - Diagnosis

20. On a leafy campus in Kildare
a team was working to crack the IT genome

21. Their goal…
to change the way IT is managed

22. 22
Managing IT Like a
Business
Managing the
IT Budget
Managing the
IT Capability
Managing IT for
Business Value
ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture
Management TCO Total Cost of Ownership
BPM Business Process
Management BGM Budget Management TIM Technical Infrastructure
Management BAR Benefits Assessment &
Realization
BP Business Planning PPP Portfolio Planning & Prioritization PAM People Asset Management PM Portfolio Management
SP Strategic Planning BOP Budget Oversight & Performance
Analysis KAM Knowledge Asset Management
DSM Demand & Supply
Management RAM Relationship Asset
Management
CFP Capacity Forecasting &
Planning RDE Research, Development, &
Engineering
RM Risk Management SD Solutions Delivery
AA Accounting & Allocation SRP Service Provisioning
ODP Organization Design &
Planning UTM User Training Management
SRC Sourcing UED User Experience Design
IM Innovation Management PPM Program & Project
Management
SAI Service Analytics &
Intelligence SUM Supplier Management
SICT Sustainable ICT CAM Capability Assessment &
Management
EIM Enterprise Information
Management
Increasing maturity improves IT’s
ability to deliver on key business priorities
Each critical capability
has five levels of
maturity:
What is IT-CMF?

23. so I got checked out
Step 2 – Get assessed

24. they gave me a full health scan

25. I looked something like this

26. How sick was I?

27. Step 3 – Go Deeper
they needed to go deeper

28. I feared for what I would find

29. …and I found
BPM Business Process
Management

30. But I didn’t know
where to start

31. THE QUESTION?
what was I trying to be when I grew up?

32. If I could be anyone who would I be?

33. What’s my DNA?
Source:
Osterwalder,
Pigneur
Business
Model
Genera8on

34. What do I do?

35. INTEGRATED
STANDARDISED
UNIFIED
REPLICATED
COORDINATED
Business Process Standardization
BusinessProcessIntegration
Source:
Ross,
Weill,
Robertson,
Enterprise
Architecture
as
Strategy:
Crea4ng
a
Founda4on
for
Business
Execu4on
DIVERSIFIED
Where should I focus?

36. What challenges am I facing?

37. Now I am ready for any challenge!

38. but there
will always
be pe0ple

39. Things to remember
1. Know your capability
2. Know what you want to be
3. Match capability to need

40. So I wondered where else
would this help me?
?

41. pre-habilitation
"Please consult a physician before conducting this
or any other exercise program."

42. I want to outsource?
EAMFFPPP SUM

43. Mergers & Acquisitions
EAM PPP

44. I want to standardise?
EAM

45. I want to be in the cloud?
EAM

46. I want to be agile?
EAM
BARUED
SD

47. I want to innovate?
UED
SD
RDE

48. I want a strategy?
CAM

49. Managing IT Like a
Business
Managing the
IT Budget
Managing the
IT Capability
Managing IT for
Business Value
ITG IT Leadership & Governance FF Funding & Financing EAM Enterprise Architecture
Management TCO Total Cost of Ownership
BPM Business Process
Management BGM Budget Management TIM Technical Infrastructure
Management BAR Benefits Assessment &
Realization
BP Business Planning PPP Portfolio Planning & Prioritization PAM People Asset Management PM Portfolio Management
SP Strategic Planning BOP Budget Oversight & Performance
Analysis KAM Knowledge Asset Management
DSM Demand & Supply
Management RAM Relationship Asset
Management
CFP Capacity Forecasting &
Planning RDE Research, Development, &
Engineering
RM Risk Management SD Solutions Delivery
AA Accounting & Allocation SRP Service Provisioning
ODP Organization Design &
Planning UTM User Training Management
SRC Sourcing UED User Experience Design
IM Innovation Management PPM Program & Project
Management
SAI Service Analytics &
Intelligence SUM Supplier Management
SICT Sustainable ICT CAM Capability Assessment &
Management
EIM Enterprise Information
Management
Each critical capability
has five levels of
maturity:
ITCMF helped me understand

50. Now I target therapies to remediate problems
SD
BPM
ITG
Priority
1
IT
Leadership
&
Governance
Business
Process
Management
Solu=on
Delivery
PPM
EIM
KAM
Priority
2
UTM
ODP
IM
FF
Organisa=onal
Design
&
Planning
Enterprise
Informa=on
Management
Innova=on
Management
Program
&
Project
Management
Knowledge
Asset
Management
User
Training
Management
Funding
&
Finance
Capacity
Forecas=ng
&
Planning
CFP
Importance
Maturity
Gap

51. How are you feeling?

52. “If you want to teach people a
new way of thinking, don't
bother trying to teach them.
Instead, give them a tool, the
use of which will lead to new
ways of thinking.”
― Richard Buckminster Fuller

53. “If I have the belief that I
can do it,
Capability + Maturity = Value
I shall surely
acquire the capacity to do
it
even if I may not
have it at the beginning.”

54. IT-CMF is an industry standard framework to
measure and improve IT maturity
Non-profit, open innovation consortium with membership from leading industry IT end-
users, vendors, consulting firms, government, non-profit and academic organizations
www.ivi.ie
• tested with 300+ CIOs
• holistic view of maturity
• helps CIOs and senior IT decision-
makers
• industry benchmark & trends
• provides a holistic view of maturity
• 85+ organizations worldwide

55. Contact me – gar@inspiringarchitects.com
Follow me - @aspiringarc
Link me in - http://ie.linkedin.com/in/garmaccriosta
Find out more – www.ivi.ie