introduction to
systems thinking
anupam saraph
http://anupam.saraph.in
Dedicated to my teacher and mentor late Donella Meadows
ll those systems practitioners striving to leave their systems better than they foun
1. partner
2. thumb wrestle
3. keep score
how many
survived?
how many cycles?
strategies for
success
when the health
of the system is
less than
desired, you have
a problem
when there is a
problem, you
make decisions to
reduce the gap
perspectives
systems
change research
perspectives
half of all
start-ups
disappear in 5
years
less than a third
of all start-ups
survive their
15th year
there are
insufficient
orders
ceo
there is a
recession
economic advisor
the problem is
due to lack of
advertising
marketing
it’s due to lack
of promotion and
dealer support
sales
due to inaccurate
forecasting by
the marketing and
sales
manufacturing
budget overruns
due to high
inventories
finance
shortages due to
supplier delays
materials
we lack the
production
capacity
projects
do we look at the
complete picture?
sensex, plr,
sales, profits,
patents
indicators
19K, N-deal,
tenders
events
auto, it, bt,
classes
sectors
sales,
production,
customer support,
finance
departments
ceo, vp, gm, mgr,
staff
actors
why do the
same problems
recur over time?
systems
system
environment
defines: what is within, what is outside
system
environment
determines the scope you have
to change the outcome
system
environment
determines the constraints you have to live
by
system
environment
creates a shared understanding of
the impact machine
system
environment
creates an alignment of team members
a language of
relationships
glue for parts
structures
sustaining parts
recognizing the
whole
outcomes result
from the whole
outcomes show
resistance
show emergence
are
counterintuitive
the whole is a
set of related
variables
or a collection
of feedbacks
or actors engaged
in a relationship
actions that
result in
significant,
enduring
improvements
buyer+seller
lender+borrower
partners in
thumb-wrestling
change research
seeking enduring
solutions
redesigning the
whole
how much impact
how long an
impact
how long to
impact
ImpactSpace
Impact SpeedFast Slow
Persons
System
Enduring Leverage
Make Fishing Viable
Teach Fishing
Give Fish
Enduring Impact
insights of
change research
systems draw
attention to the
very points at
which an attempt
to intervene will
fail
the harder you
push, the harder
the system pushes
back
behavior grows
better before it
grows worse
the easy way out
usually leads
back in
the cure can be
worse than the
disease
today's problems
come from
yesterday's
“solutions”
faster is many
times slower
cause and effect
are not closely
related in time
and space
many obvious
solutions fail or
actually worsen
the situation
long term
behavior is often
different from
short term
behavior
small changes can
produce big
results
but the areas of
highest leverage
are often the
least obvious
dividing the
elephant in half
does not produce
two small
elephants
there is no blame
perspectives
systems
change research
god, grant me the
serenity to accept
the things I cannot
change,courage to
change the things I
can,and wisdom to
know the difference

Introduction to Systems Thinking