First steps in learning how to use Email created for the Peer Technology Coaching Initiative - Older Adults and Access to Technology March 2016, Kitchener-Waterloo

1. INTRODUCTION TO
EMAIL

2. Overview
1. What is Email?
2. Creating and Signing into an Email Account
3. Organizing your Emails
4. Sending and Replying to Emails

3. 1. What is Email?
 Computer program
that allows you to
send electronic mail
 Most common way to
exchange messages
over the Internet

4. Email Addresses
jane.smit
h
Userna
me
@ gmail.co
m
Email Provider
Domain

5. Email Client vs. Webmail
Email Client Webmail
 Offered through an
Internet subscription
 Your.name@rogers.c
om
 Free
 Offered through a
website
 Hotmail, Yahoo,
Gmail
You can open an email account, your electronic address on the Internet,
with your Internet provider company (sympatico, rogers, etc.) or with a
provider on the Internet itself (Google, Yahoo or Hotmail).

6. 2. Creating an Email Account
 You will need to set up your email through Information or
Settings tab. Either your Internet provide or your employer
would have all the information you would need to set up the
account like the username and the password.

7. Creating a Web based Email
Account
 Go to website of email
provider: gmail.com,
hotmail.com yahoo.com
 Look for a Sign Up or
Create An Account Link

8. Filling in Account Information
 Fill in required fields like:
 Name
 Gender
 Birthday

9. Creating an Email Account
 Create a unique
username and
password
 Record this
information in a safe
space
 You will need it every
time you use your
email in the future
 Share the login info
with a trusted person

10. Creating a Strong Password
 Easy for you to remember, but hard for others to
guess
 A random word/phrase (e.g. greenapples)
 A combination of upper/lowercase letters,
numbers, symbols (e.g. Green@pples11)
 Unique for each of your accounts

11. Email Folders
• Folders help manage and
organize email messages
Incoming Messages
Junk Mail/Unwanted Messages
Messages you are working on
Sent
MessagesDeleted Messages

12. 3. Managing Messages
 You have to select email messages you want to
work with to see the complete set of action buttons
 Buttons depict actions to help manage your
emails:
 Archive, Report Spam, Delete, Move to a Folder,
Label…

13. 4. Sending an Email
 To send an email, look for:

14. Writing an Email
Jane.Smith@gmail.co
m
Party Tonight
Hi Jane,
Can you confirm the address of the party
tonight?
Thanks!
Cc: additional
recipients.
Bcc: additional
recipients, but
not visible to
others

15. Editing an Email
Jane.Smith@gmail.co
m
Hi Jane,
Can you confirm the address of the party?
Thanks!
Party Tonight
Text Formatting
Options
Email Tools

16. Text Editing Options
Text font, text size, background and text colour,
alignment, etc.

17. Email Editing Options
Attaching documents, Inserting pictures, inserting
hyperlinks, etc.
Insert attachment Insert Picture
Insert URL
address

18. Responding to Messages
Respond to the sender
Responds to multiple senders
Sends an exact copy of the
message to someone else

19. Email Safety: SPAM
 You may receive a SPAM email – unwanted emails
from the people you know or you do not even know:
BLOCK or simply DELETE.
 When you report spam to your email provider, you
and other people would not be receiving messages
from that particular sender – they are blocked by the
provider.

20. Email Safety: SCAMS
 You may receive a SCAM email - An email sent
from someone who wants to convince you to share
private information for malicious reasons: REPORT
AS SPAM

21. Email Safety: THREATS
 You may receive MALWARE – viruses and harmful
software. Do not open to emails or attachments
from unknown senders or emails with unusual or
suspicious subjects: BLOCK AND REPORT AS
SPAM
 Before opening any email, you can check if the
address associated with the name is the right one
only by placing your mouse over the message
without clicking

22. Signing Out
 Remember to sign
out (log out) of your
email when you are
finished
 In the top right
corner look for:
Your name/account
information