This document provides an overview of email and how it works. It discusses the components of an email address, popular email providers like Gmail and Hotmail, and how to sign up for a free email account. It also describes how to send, receive and manage emails, including composing, replying, forwarding, and deleting messages. Basic email security tips are also covered, such as signing out of email accounts and avoiding phishing scams. The document concludes by providing contact information for any additional email training questions.

4. Following are the original top level
domains
.com commercial
.net network oriented
.org non-profit organization
.edu U.S. educational only
.gov U.S. government only
.mil U.S. military only
.int international treaties between
governments

5. After 2000 15 new domains were
created
• .aero aerospace
• .asia asia
• .biz business
• .cat Catalan region
• .coop cooperatives
• .info information
service
• .jobs employment
• .me an individual
• .mobi mobile
phones, etc.
• .museum museum
• .name an individual
• .pro licensed
professionals
• .tel contacts
• .travel travel
• .xxx X-rated site

6. 5 Top Browsers

7. Features

8. Search Engines

9. Keywords Search
Many search engines by default offer a
keyword search. This kind of search will find all
pages that contain any of the words you have
specified. Moreover, the search will find the
words in any order and in any location. For
example…

10. Phrase Search
Many search engines allow you to perform an
exact phrase search, so that pages with only
the words you type in, in that exact order and
with no words in between them, will be found.
The exact phrase search is often a remedy for
too many irrelevant hits. To perform an exact
phrase search at a search engine that permits
it, put the phrase in quotation marks: “your
phrase here”

12. www.stumbleupon.com

14. NEVER KNOW WHAT YOU WILL FIND!

15. Conclusion
For any further training make an appointment with Resident IT Support
Thursday’s 9 am – 2 pm or by appointment
Call xxx-xxx-xxxx
For a copy of this Presentation see Adam Ripsam
Any questions?

17. Email 101
• Part 1 - Introduction
– Explaining email
– Parts of an email address
– Types of email services
– Acquiring an email account
• Part 2 – Sending and Receiving
Email
– Signing in
– Composing and sending
– Checking mail
– Replying and Forwarding
Part 3 – Managing Your Messages
– Deleting messages
– The “Trash” folder
– Email security
– Signing out

18. Part 1: Introduction
What is Email and Why is it Popular?
• An electronic message sent from one computer to another.
• Email saves money and time compared to regular mail.
• An email message takes seconds to reach destination.

19. How does Email Work?
 Email travels via the Internet from
one computer to another.
 Computers known as mail servers
direct outgoing mail and store
incoming the mail.
 Once email reaches your mail
server, it waits in an electronic
mail box, the "Inbox” for you to
collect it.
Part 1: Introduction

20. Part 1: Introduction
Things You Can Do with Email
• Compose and Send: write an email and send it to others.
• Reply: reply to an email that you received.
• Forward: pass on an email that you received to others.
• Attachment: You can send files with your email such as:
pictures, music, software and documents

21. Part 1: Introduction
An email address consists of 3 parts:
Unique User Name
chosen by the email
account owner
Domain Name
company/organization
providing the email service
jackandjill@gmail.com
“At”
sign

22. Part 1: Introduction
Two Ways to Get Email
1. Provided by your Internet Service Provider
Monthly fee for internet connection often includes email service.
• ATT - ...@att.net
• Comcast - …@comcast.com
2. Free Web-Based Service Providers
Advertising on the site pays for the service.
• Gmail - …@gmail.com
• Hotmail - …@hotmail.com
• Yahoo - …@yahoo.com

23. Part 1: Introduction
Two Ways People Check Email
1. Web-Based Email
• Login to a web site
• Messages stay on the mail server
• Can be accessed from any computer with internet connection
2. Using Email Software
• Open and login to your email software application (e.g. Outlook)
• The application retrieves your messages from the mail server and saves
them to your computer’s hard drive

24. Part 1: Introduction
How to Sign Up for a Gmail Email Account
1. Go to www.gmail.com
2. Click on “Sign Up for Gmail”
3. Fill in the
Registration Form

25. Part 1: Introduction
Should I provide accurate
person information or is it
OK to lie?
Unique login
name
Password
registration boxes
and password
strength
Security question
Answer to the
security question
Description of Google’s
Web History

26. Part 1: Introduction
Email address for
authenticating account
Location of person
creating an account
Word verification
Terms of Service policy
and links to other user
policies
Button for
creating Gmail
account

27. Part 1: Introduction
Getting Registration Help
1. Gmail provides a registration help section. Click on
“Help” at the bottom of the registration page.
2. Book a computer at the library and ask the
Information Desk staff for assistance.

28. Part 2: Sending and Receiving Email
Three Exercises
1. Signing in (“Logging In”) to Gmail
2. Sending a message to your class partner
3. Reading new messages in your “Inbox”

29. Part 2: Sending and Receiving Email
Exercise 1: Signing In
1. Go to www.gmail.com
2. Type in your username
and password
3. Click on the ‘sign in’
button

30. Part 2: Sending and Receiving Email
INBOX
MAIN
MENU
CONTACT
LIST

31. Part 2: Sending and Receiving Email
Exercise 2: Sending an Email
To: Type full email
address of your class
partner
Subject: Type a
title for your message
Message: Type
your message in this
box
Send: Used
to send emails

32. Part 2: Sending and Receiving Email
Confirmation message:
Confirmation message and
link to sent message

33. Part 2: Sending and Receiving Email
Checking for New Email Messages
The number of new
messages in your
account appears
beside the Inbox link.Main Menu

34. Part 2: Sending and Receiving Email
The Inbox
Messages
already opened
Un-read message
in bold font

35. Part 2: Sending and Receiving Email
Your Messages
TitleSender Date
Double click on a
subject to read a
message

36. Reading a Message (Without header
information)
Part 2: Sending and Receiving Email
Message
Sender’s
name and
email
address
Show
details link

37. Part 2: Sending and Receiving Email
Reading a Message (With header information)
Message
Date sent
Sender’s
name and
email
address
Receiver’s
email
address

38. Part 3: Managing your Messages
Replying to a Message
“Replying” to a message sends it back to the
person who sent it to you.
Forwarding a Message
By “forwarding” you can pass a message on to
other friends.

39. Part 3: Managing your Messages
Three Ways to Delete Messages
1. Click on the delete button while viewing a message
OR
2. Click on the small arrow next to ‘Reply’ and select ‘Delete Message’
OR
3. From the “Inbox”
1. Click on the check box beside a message you want to delete
2. Click on the delete button

40. Part 3: Managing your Messages
The Trash Folder
• Deleted messages go to the “Trash” folder.
• If you delete something by accident, you can retrieve it from
“Trash”.
• If you delete a message in “Trash”, it is gone for good.
• You can delete everything in the “Trash” folder by clicking on
“Empty”

41. Protect yourself
• Many online thieves go after senior citizens
because they likely have a solid nest egg and
have excellent credit, two appealing traits for
thieves.
• Unfortunately, seniors are more likely to fall
victim to Internet fraud such as non-delivery
of items ordered online and credit and debit
card scams.

42. Conclusion
Email Security
• Always sign out, especially if you are using a public computer!
• Never send your SIN or bank account number by email.
• Beware of messages that:
– Ask for your bank account information, even if they say they want to put money into
your account (e.g. The Nigerian Scam)
– Ask you to click on a link, login and verify personal information (e.g. Phishing bank
scams)
– inform you that you have won a prize/money and ask for personal information in order
to give you your prize

43. Conclusion
Always Remember to Sign Out!

44. Conclusion
For any further training make an appointment with Resident IT Support
Thursday’s 9 am – 2 pm or by appointment
Call xxx-xxx-xxxx
For a copy of this Presentation see Adam Ripsam
Any questions?